Dell E2423H User Manual
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Dell E2423H User Manual

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Dell E2423H/E2423HN
User's Guide
Monitor Model: E2423H/E2423HN
Regulatory Model: E2423Ht/E2423Hf/E2423HNf

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Summary of Contents for Dell E2423H

  • Page 1 Dell E2423H/E2423HN User’s Guide Monitor Model: E2423H/E2423HN Regulatory Model: E2423Ht/E2423Hf/E2423HNf...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents About your monitor ...........5 Package contents ............. 5 Product features ............6 Identifying features and controls ........ 7 Pin assignments ............15 Plug and play capability ..........18 LCD monitor quality and pixel policy ......18 Maintenance guidelines ..........18 Setting up the monitor ........19 Connecting the stand ..........19 Connecting your monitor ..........
  • Page 4 Built-in diagnostics ..........46 Common problems ........... 47 Product-specific problems ........49 Appendix ............50 FCC Notices (U.S. Only) and Other Regulatory Information ............. 50 Contact Dell ............50 EU product database for energy label and product information sheet ............ 50 │ Contents...

  • Page 5: About Your Monitor

    Package contents Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor.

  • Page 6: Product Features

    • Safety, Environmental, and Regulatory Information Product features The Dell E2423H/E2423HN flat panel monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) Panel with LED backlight. The monitor features include: • E2423H/E2423HN: 60.47 cm (23.8 in.) diagonal viewable area display (measured diagonally).

  • Page 7: Identifying Features And Controls

    Identifying features and controls Front view E2423H/E2423HN Label Description Function buttons To access the OSD menu and change the settings if required. For more information, see Using the front panel controls. Power On/Off button To turn the monitor On or Off.
  • Page 8 (based on Kensington Security (sold separately) Slot Barcode, serial number, and See this label if you need to contact Dell service tag label for technical support. The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 9 Bottom view, without monitor stand E2423H Label Description Power port To connect the monitor power cable. DP port For connection to your computer using DP cable. VGA port For connection to your computer using VGA cable. E2423HN Label Description Power port To connect the monitor power cable.
  • Page 10 72% NTSC (CIE1931) 83% NTSC (CIE1976) Dell display manager compatibility Connectivity E2423H: 1 x DP1.2, 1 x VGA E2423HN: 1 x HDMI 1.4, 1 x VGA Bezel width (edge of 12.8 mm (Top) monitor to active area) 12.8 mm (Left/Right) 22.35 mm (Bottom)
  • Page 11 Resolution specifications Model E2423H/E2423HN Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 50 Hz to 75 Hz (automatic) Maximum preset resolution 1920 x 1080 @ 60 Hz Preset display modes E2423H/E2423HN Display mode Horizontal Vertical Pixel clock...
  • Page 12 Electrical specifications Model E2423H E2423HN Video input • Analog RGB: 0.7 V ± 5 %, 75 Ω • Analog RGB: 0.7 V ± 5 %, 75 Ω signals input impedance input impedance • DP 1.2, 600 mV for each • HDMI 1.4, 600 mV for each differential line, 100 Ω...
  • Page 13 Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
  • Page 14 Environmental characteristics Model E2423H/E2423HN Temperature: 0 °C to 40 °C (32 °F to 104 °F) Operating Non-operating: -20 °C to 60 °C (-4 °F to 140 °F) Storage/Shipping Humidity: 10% to 80% (non-condensing) Operating Non-operating: 5% to 90% (non-condensing) Storage/Shipping...

  • Page 15: Pin Assignments

    Pin assignments D-Sub 15-pin connector Pin Number Signal Assignment Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B DDC +5 V GND-sync DDC data H-sync V-sync DDC clock │ About your monitor...
  • Page 16 Pin assignments DP 20-pin connector Pin Number Signal Assignment ML_LANE3_N ML_LANE3_P ML_LANE2_N ML_LANE2_P ML_LANE1_N ML_LANE1_P ML_LANE0_N ML_LANE0_P AUX _CH_P AUX _CH_N RETURN DP_PWR │ About your monitor...
  • Page 17 Pin assignments HDMI 19-pin connector Pin Number Signal Assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK- Reserved (N.C.

  • Page 18: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is normal for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/pixelguidelines.

  • Page 19: Setting Up The Monitor

    NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2423H/E2423HN 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place.

  • Page 20: Connecting Your Monitor

    NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables.

  • Page 21: Organizing Cables

    Connecting DP cable Connecting HDMI cable HDMI HDMI Organizing cables Use the cable-management clip to route the cables connected to your monitor. │ Setting up the monitor...

  • Page 22: Removing The Stand

    NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2423H/E2423HN 1. a. Place the monitor on a soft cloth along the desk. b. Remove VESA cover to access the release button.
  • Page 23 5. Mount the LCD on the wall by following the instructions that came with the base mounting kit. NOTE: For use only with UL or CSA or GS-listed wall-mount bracket with minimum weight/load bearing capacity of 12.44 kg (27.43 lb) for E2423H and E2423HN. │...

  • Page 24: Operating Your Monitor

    Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. E2423H/E2423HN 2 3 4 5 The following table describes the control buttons:...
  • Page 25 You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options. Dell 24 Monitor Brightness / Contrast Language Auto Adjust...
  • Page 26 Use the front-panel control button to lock the button(s). 2 3 4 5 1. Press and hold Button 4 for four seconds, a menu appears on the screen. Dell 24 Monitor Select option: 2. Select one of the following options:...
  • Page 27 To unlock the button(s). Press and hold Button 4 for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Dell 24 Monitor Dell 24 Monitor Dell 24 Monitor...
  • Page 28 OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings. 1 2 3 4 Control buttons Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu.

  • Page 29: Using The On-Screen Display (Osd) Menu

    NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the button to display the OSD main menu. E2423H Dell 24 Monitor E2423HN Brightness / Contrast Auto Adjust Input Source Color...
  • Page 30 Icon Menu and Description submenus Brightness/ Use this option to control the brightness or contrast settings. Contrast E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Auto Adjust Input Source Color Display Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight.
  • Page 31 (VGA) connector. Input Use the Input Source menu to switch between the different video Source signals that may be connected to your monitor. E2423H: one VGA and one DP input Dell 24 Monitor Brightness / Contrast Auto Adjust Input Source...
  • Page 32 Select Auto Select to scan for available input signals. Reset Input Select this option to restore default input source. Source Color Use color to adjust the color setting mode. E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format Input Source...
  • Page 33 • Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Preset Modes Standard Auto Adjust...
  • Page 34 Icon Menu and Description submenus E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Preset Modes Auto Adjust Input Color Format YPbPr Input Source Reset Color Color Display Menu Personalize Others *When VGA input is selected. Reset Color Reset your monitor color settings to the factory settings.
  • Page 35 Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen, and so on. E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Language English Auto Adjust...
  • Page 36 Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Language Auto Adjust Transparency Input Source...
  • Page 37 ® Personalize Others Display Info Press to display the information about the display. E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Display Info Model: Dell E2423H/HN Auto Adjust DDC/CI Input Source: VGA Input Source LCD Conditioning Current: 1920x1080, 60Hz Color Service Tag...
  • Page 38 Select Off to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor. E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI...
  • Page 39 Icon Menu and Description submenus Service Tag Display the Service Tag number of the monitor. E2423H/E2423HN Dell 24 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset ENERGY STAR ®...
  • Page 40 The following Power Warning Message box applies to Brightness functions for the first time when you adjust the Brightness level above the default level. E2423H/E2423HN Dell 24 Monitor Adjusting to this value will increase power consumption above the default level. Do you want to continue? E2423Hx Before the Lock function is activated, the following message is displayed.
  • Page 41 When the monitor enters Standby mode, the following message appears. E2423H/E2423HN Dell 24 Monitor Going into Standby mode… E2423Hx If VGA or DP or HDMI cable is not connected, a floating dialog box appears. The monitor will enter Standby mode after 4 minutes if left at this state.

  • Page 42: Setting Up Display Resolution On Your Monitor

    Use one of the following methods to update the graphics driver: Dell computer 1. Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.
  • Page 43 Non-Dell computer In Windows 7: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3. Click Advanced Settings. 4. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on.

  • Page 44: Using Tilt

    Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory. │ Operating your monitor...

  • Page 45: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. E2423H Dell 24 Monitor No DP Cable The display will go into Standby mode in 4 minutes.

  • Page 46: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. 1 2 3 4 Label Description Button 1 Button 2 Button 3 Button 4...

  • Page 47: Common Problems

    Missing pixels • Cycle power On-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. Stuck-on pixels •...
  • Page 48 • Restart the computer in safe mode. Safety related issues • Do not perform any troubleshooting step. • Contact Dell immediately. Intermittent problems • Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD.

  • Page 49: Product-Specific Problems

    Product-specific problems Specific symptoms Possible solutions Screen image is too small • Check the Aspect Ratio setting in the Display settings OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor • Turn off the monitor, unplug the power cord, plug it back, and then turn on with the buttons on the the monitor.

  • Page 50: Appendix

    3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product information sheet E2423H: https://eprel.ec.europa.eu/qr/1144616...

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