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Lincoln Pickup & Delivery
At the Lincoln Motor Company, we make moving through life seamless by picking up your vehicle when it's time for service and dropping it off when finished. We also lend you a Lincoln in between, so your time remains distinctly yours.*
Arrange Pickup & Delivery service by calling your Service Advisor.
Lincoln Way App
This smartphone-compatible app combines vehicle service, client ownership and driver convenience features. For more details, visit www.lincoln.com/lincolnway.
Lincoln Concierge
Our team is ready to help and is your personal connection to all things Lincoln.
The Lincoln Concierge is your connection to all things Lincoln.
Empowered to handle your calls from beginning to end.
Roadside Assistance for Life**
We're here to help you out – no matter where, no matter when.
Call 24/7 when you need assistance.
Complimentary Car Wash
After every service visit at select dealers, a clean start to your drive is on us.†
Complimentary Lincoln Loaner
Should your Lincoln require service, we'll provide you with a Lincoln loaner.††
Dedicated Support:
Lincoln Client Relationship Center and Roadside Assistance
1-800-521-4140
TDD for the Hearing Impaired
1-800-232-5952
owner.lincoln.com
Join us in Conversation
1 Canadian Roadside coverage and benefits may differ from the United States coverage.
Canadian clients should refer to the Lincoln Roadside Assistance section of the Warranty Guide, call 1-800-387-9333 or visit the website at LincolnCanada.com for more details.
* Pickup and delivery is valid for owners of new 2017 model-year Lincoln vehicles. Service is available for retail and warranty repairs. Mileage limitations may apply. See your dealer for details. Lincoln reserves the right to change program details at any time without obligation.
** Roadside assistance for life is only available for model-year 2013 and newer for the original owner.
† Availability depends on dealer participation.
†† Valid for owners of Lincoln models 2010 to present. See dealer for complete details.
Lincoln reserves the right to change program details at any time without obligation.
LEARN MORE ABOUT YOUR NEW VEHICLE
Scan the country-appropriate QR code with your smartphone (make sure you have a scanner app installed), and you can access even more information about your vehicle.
As you approach or leave your vehicle, areas of your vehicle automatically adjust, including the following personalization features.
As you approach your vehicle, select exterior lighting illuminates. You can switch this feature on and off in your information display. See the Information Displays chapter in your Owner's Manual.
Exterior mirrors automatically fold toward the glass when you place the transmission into park (P), switch off the ignition, exit and lock the driver door. Auto-folding mirrors unfold and return to their original positions automatically after you unlock your vehicle and then open and close the driver door.
You can fold the mirrors on demand by pressing the power-folding mirror control on the door. The control illuminates and the mirrors fold in toward the glass. Press the control again to unfold the mirrors. The control light turns off.
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*if equipped
Interior lighting and ambient lighting adjust as you enter your vehicle. When you start your vehicle, the information display and the touchscreen illuminate.
Moves the driver seat rearward up to 2 inches (5 centimeters). Additionally, the power tilt and telescoping steering wheel moves to the full up position when the transmission is in park (P) and you switch off the keyless start ignition. The driver seat and steering column return to their previous positions when you push the keyless start ignition button.
Note: You must have your intelligent access key with you for these features to work.
For vehicles with intelligent access, when the remote control is within approximately 8.9 feet (2.7 meters) of the vehicle, the power running boards deploy automatically. In addition to deploying on both sides of the vehicle, there is illumination around the power running boards. The deployment is configurable in the advanced settings of the information display.
With a Lincoln Connect-equipped vehicle, you can use the Lincoln Way mobile app to track your vehicle location and remotely access vehicle features such as start, lock and unlock and vehicle status including fuel level and approximate mileage. You can also schedule specific times to remotely start your vehicle so it's ready to hit the road as soon as you are. Your vehicle is capable of providing a Wi-Fi hotspot if you have a vehicle hotspot data plan. Lincoln Connect is an optional feature on select vehicles. Lincoln Way® is available through a free download via the Apple App Store® or Google PlayTM. Message and data rates may apply. Services may be limited by mobile phone network coverage area.
The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands. By integrating with your Bluetooth enabled phone, the touchscreen provides easy interaction with audio, multimedia, navigation, and your phone's SYNC 3 compatible apps.
Press Settings on the Feature Bar on your touchscreen to personalize the many features and settings of your vehicle all in one place.
General Tips
Why You Need a SYNC Owner Account
A SYNC owner account allows you to receive the latest software updates and, when you have questions, free client support.
Create Your Account
Create your account by visiting the website. Call the toll-free number for more information.
In the United States:
owner.lincoln.com
1-800-521-4140
In Canada:
syncmyride.ca
1-800-387-9333
Pairing Your Phone with SYNC 3
Pair your Bluetooth enabled phone with the system before using the functions in hands-free mode.
Switch on Bluetooth on your device to begin pairing. See your phone's manual if necessary.
After pairing your phone, you can access more phone-dependent features:
Making a Phone Call
Use SYNC 3 to make a phone call to anyone in your phone book through the touchscreen.
Note: Typing the X button deletes the last typed digit.
Receiving Calls
Whenever you have an incoming call, an audible tone sounds. Caller information also appears in the display, if the information is available.
Ending the Call
Press the Navigation* icon to set your destination.
Select one of two ways to find your destination:
Set a Destination
Navigation Menu
When you are on your route, you can change your touchscreen view. Touch Menu, and then select Screen View to select from these options:
Smartphone Connectivity
SYNC 3 allows you to use Apple CarPlay and Android Auto to access your phone over a USB connection.
When you use Apple CarPlay or Android Auto, you can:
For more information, refer to the SYNC 3 chapter in your Owner's Manual for details.
SYNC 3 gives you a mix of media. Press the Audio icon on the touchscreen and select Sources. Choose from AM, FM, SiriusXM*, CD, USB, Bluetooth Stereo or Apps.
Set Your Radio Presets
Using SYNC 3
to Access Digital Media
Play all of your favorite music from phones, flash drives and other devices.
Plug your device into a USB port, select Sources and then choose USB. Wait for the system to finish indexing your music to begin listening.
The system supports the use of certain types of apps through a USB or Bluetooth-enabled device. iPhone users need to connect the phone to the USB port. Each app gives you different touchscreen options depending on the app's content. To find new apps, use the voice command "Find new apps".
For more information, refer to the SYNC 3 chapter of your Owner's Manual.
For support, visit the website owner.lincoln.com or call the toll-free number. See the inside back cover of this guide for details.
When active, the running boards extend down and out when you open the doors. They return to the stowed position after a two-second delay when you close the doors.
To switch the power running board feature on and off, refer to the Information Displays chapter in your Owner's Manual.
Note: Do not use the running boards, front and rear hinge assemblies, running board motors or the running board underbody mounts to lift the vehicle when jacking. Always use proper jacking points. See your Owner's Manual for details.
Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system's obstacle detection feature and stop the power operation or reverse its direction, or damage the system.
Lock or unlock the doors without using a key. You can operate the keypad with the factory-set, 5-digit entry code. This code is on the owner's wallet card in the glove box.
You can also create up to five of your own 5-digit personal entry codes. To lock all of the doors and liftgate, press and hold 7•8 and 9•0 at the same time with the driver door closed.
For complete information, refer to the Doors and Locks chapter of your Owner's Manual.
Press on the instrument panel to open or close the power liftgate. For added convenience, there are more ways to activate your power liftgate's capabilities:
Note: Your power liftgate includes an obstacle detection feature that either stops or reverts to a full open position if it encounters a solid object. For complete information, see the Liftgate section in the Locks chapter of your Owner's Manual.
You can unlock and lock the vehicle without taking the key out of your pocket or purse when your intelligent access key is within 3 feet (1 meter) of your vehicle. To unlock, touch the unlock sensor on the back of any door handle for a brief period and then pull on the door handle, being careful to not touch the lock sensor at the same time or pull the door handle too quickly. To lock, touch the door handle lock sensor on any door for approximately one second, being careful to not touch the unlock sensor on the back of the door handle at the same time.
Remote start allows you to start the engine from outside your vehicle using your key. To start, press and then press
twice within three seconds. Your vehicle runs for 5, 10, or 15 minutes, depending on the setting. See the Information Displays chapter in your Owner's Manual to select the duration of the remote start system.
Once inside with your transmitter in the vehicle, apply the brake while pressing the START STOP button. Shift into drive (D) and go.
To switch the engine off from outside the vehicle after using your remote start, press once.
MyKey allows you to program certain driving restrictions in order to promote good driving habits. You can set speed restrictions and limit volume levels. For complete information, refer to the MyKey chapter in your Owner's Manual.
For routine cleaning, wipe the surface with a soft, damp cloth and a mild soap and water solution. Dry the area with a clean, soft cloth. For cleaning and removing stains such as dye transfer, use Motorcraft® Premium Leather and Vinyl Cleaner** or a commercially available leather cleaning product for automotive interiors.
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**Do not use on the Reserve Package seats. See the Vehicle Care chapter in your Owner's Manual for details.
Note: Test any cleaning product on an inconspicuous area first.
Do not use the following products as these may damage the leather:
For complete information, see the Vehicle Care chapter of your Owner's Manual.
Using the buttons or the SYNC 3 menu, you can switch on the massage system. You can control the intensity and the massage features.
You can adjust your seat in a variety of ways to help find the best fit for you. The seat controls are on the door. Using these controls, you can adjust seat height, recline, lumbar support, the length of the seat cushion, the upper seatback* and the head restraint.*
See the Power Seats chapter in your Owner's Manual for more information.
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*if equipped
The memory function saves and recalls the positions of the driver seat, power mirrors, adjustable pedals and the steering column. Use the control located on the driver door to program and then recall saved memory positions. You may also be able to program a memory setting for the passenger seat using the controls on the passenger door.
To program position 1, switch the ignition on. Move the memory features to the positions you prefer. Press and hold the 1 button until you hear a tone. Use this same procedure to set the second and third position using the 2 and 3 buttons. You can now use these controls to recall the set memory positions.
You can also program your memory seats to your transmitter. That way, when you unlock your door with the transmitter, your memory features automatically move into your saved positions. See the Seats chapter in your Owner's Manual for more details.
To use, press the heated or the ventilated seat symbol on the touchscreen to cycle through the various settings and off. More lights indicate warmer or cooler settings. The rear seats are only heated. The heated or ventilated seats function only when the engine is running.
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*if equipped
Located on the overhead console, the moonroof controls have a one-touch open and close feature.
To open the moonroof, press and release . The moonroof stops short of the fully opened position. To open the moonroof fully, press and release the control again. To close the moonroof, press and release
.
To vent the moonroof, press and release .
The sunshade automatically opens with the moonroof. You can also open the sunshade with the moonroof closed. To open the sunshade, press and release . The sunshade stops short of its fully opened position for the comfort of rear passengers. To open the sunshade fully, press the control again.
To close the sunshade, press and release . The sunshade stops short of its fully closed position. To close the sunshade fully, press the control again.
The control buttons are on the left-hand rear quarter trim panel (accessible from the liftgate area).
To return the second-row seatback to the original position, rotate the seatback up until the seatback latches in the upright position. The seatback clicks when it is locked into position.
To return the third-row seatback to the original position, press the corresponding control again.
The third-row power recline buttons are on the quarter trim panel on each side of the vehicle.
The feature allows for easier entry and exit to and from the third-row seats.
Press the button on the rear quarter trim panel to unlock the rear of the seat. Push the seat forward to gain access to the third-row seat.
The rear view camera system is on the liftgate and provides a video image of the area behind the vehicle. The display appears whenever the vehicle is in reverse (R) and uses colored guidelines (green, yellow and red) to indicate distance. Objects in the red zone are the closest to your vehicle; objects in the green zone are farther away.
The sensors warn you if there is an object in front of or behind the vehicle. The rear sensors are active only when the transmission is in reverse (R). The front sensors are active when the gearshift is in any position other than park (P) and the vehicle is traveling at a low speed. As the vehicle moves closer to the obstacle, the rate of the audible warning increases.
Note: Visibility aids do not replace the need to watch where the vehicle is moving. Refer to your Owner's Manual for safety information, more details and limitations.
This system is designed to aid you in detecting vehicles that may have entered the detection area zone. The detection area is on both sides of your vehicle and trailer, extending rearward from the exterior mirrors to the end of your trailer. Cross traffic alert warns you of vehicles approaching from the sides when the transmission is in reverse (R).
When a trailer is attached and you have set up a Blind Spot Trailer, the system becomes active when driving forward above 6 mph (10 km/h). Refer to the Driving Aids chapter in your Owner's Manual for more information.
Note: NEVER use BLIS or cross traffic alert as a replacement for using the interior and exterior mirrors and looking over your shoulder before changing lanes. The systems are not replacements.
The 360 degree camera system consists of front, side and rear cameras. It allows you to see what is directly in front of or behind your vehicle, provides cross traffic view in front of and behind your vehicle, and allows you to see a top-down view of the area outside your vehicle, including the blind spots.
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*if equipped
It also provides visibility around your vehicle in parking maneuvers such as:
The front camera enable button is near the display screen and turns on the front camera when your vehicle is not in reverse (R).
Gives you the ability to manually change gears if you like. Pull the + paddle on the steering wheel to activate SelectShift.
The adaptive tow/haul feature improves transmission operation when towing a trailer or a heavy load. Adaptive tow/haul remains in the same mode (automatic or off), even after a key cycle and is only available in normal drive modes (Normal 2H and Normal 4A). Deactivate the adaptive tow/haul feature and return to normal driving mode through the information display controls. Refer to the Transmission chapter in your Owner's Manual for more information.
Automatically turns on when you start your engine and helps you keep control of your vehicle when on a slippery surface. The electronic stability control portion of the system helps avoid skids and lateral slides, and roll stability control helps avoid a vehicle rollover. The traction control system helps avoid drive wheel spin and loss of traction. See the Stability Control chapter in your Owner's Manual for details.
Applies your vehicle brakes at individual wheels and, if necessary, reduces engine power. If the trailer begins to sway, the stability control light flashes and the message TRAILER SWAY REDUCE SPEED appears in the information display. The first thing to do is slow down your vehicle, then pull safely to the side of the road and check for proper tongue load and trailer load distribution.
See the Towing chapter in your Owner's Manual for specific loading information.
A storage compartment is located in the floor of the rear cargo area for the advanced short wheel base system. The cover operates on friction hinges. Lift up on the handle to open the cover. To close, lower the cover.
With the advanced long wheel base system, there is an additional cover with an extra storage compartment underneath. This cover also operates on friction hinges. Lift up on the handle to open the cover. To close, lower the cover.
To move the board into the divider position, lift up on the handle and position the board vertically at a 90° angle. The board can be put in any position between a 0° and a 90° angle.
Note: Before moving the board into the shelf or rear barrier (bulkhead) position, you may need to flip down the hooks.
To move the board into the shelf position, lift the board and move it to the horizontal position. Once the board is horizontal, insert the forward-facing nubs into the hooks on either side.
For the long wheel base system, it is necessary for the second cover located toward the front of the vehicle to be raised up when the seats are folded down.
To move the board into the rear barrier or bulkhead position, lift the board and move it to the vertical position. Once the board is vertical, insert the rearwardfacing nubs into the hooks in either side.
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*if equipped
When fueling your vehicle:
When refueling the vehicle fuel tank from a fuel container, use the plastic funnel located in the spare wheel storage tray. Clean the funnel or properly dispose of it.
Note: Do not use aftermarket funnels as they do not work with the capless fuel system and may cause damage. You can purchase extra funnels from an authorized dealer if you choose to dispose of the funnel.
USB ports and power points are located in the second-row on the center console and in the third-row on the quarter trim panels . The power point on the rear of the center console can be used for electric devices that require up to 150 watts. It is on the rear of the center console. When the indicator light on the power point is:
The rear passengers have access to a control panel that will allow them to adjust the climate and audio.
The rear climate controls allow rear passengers to adjust the temperature, fan speed and air distribution for the rear seating area. The heated rear seat buttons are also on this panel. You can select the rear control lock to restrict the control of the rear settings to the front control.
The rear audio controls allow the rear passengers to adjust the source and volume of the media. Seek, fast forward and reverse buttons are also available.
The controls include a rear passenger display screen.
To access and make adjustments, use your touchscreen:
To switch ambient lighting off, press the active color once or drag the active color all the way down to zero intensity.
The LED lights automatically turn on when you switch on the ignition, the transmission is not in park (P) and the headlamp control is in the off , parking lamps
or autolamps*
position.
Your vehicle comes with a Tire Pressure Monitoring System (TPMS) that displays a low tire pressure warning light when one or more of your tires are under-inflated. If this happens, stop and check your tires as soon as possible. Inflate them to the proper pressure. Refer to the Wheels and Tires chapter of your Owner's Manual for more information.
Your Navigator's fuel tank capacity is 23 gallons (87.8 liters). Navigator L models have a fuel tank capacity of 28 gallons (107.1 liters). We recommend regular unleaded gasoline with a minimum pump (R+M)/2 octane rating of 87. To provide improved performance, we recommend premium fuel for severe duty usage such as trailer towing. Do not use E85 (ethanol), diesel, fuel-methanol, leaded fuel or any other fuel because it could damage or impair the emission control system.
The temporary spare tire is under the vehicle, in front of the rear bumper. Use it only for emergency use and replace it as soon as possible. The jack and tools are under the access panel in the floor compartment behind the rear seat. Make sure you switch off the power running boards* prior to jacking, hoisting or towing your vehicle. Refer to your Owner's Manual for more information.
The Pro Trailer Backup Assist control knob helps assist you in backing up your trailer. Turn the knob in the direction you want the trailer to go and the system will take over the steering to get it there. This system will not work until you set it up.
See the Pro Trailer Backup Assist Quick Start Guide in your Owner's Manual portfolio for the complete setup and operation details.
This is a visual system that shows information in your field of view as you drive. The information comes from various vehicle systems and includes vehicle speed, speed limit, navigation, and Advanced Driver Assistance Systems (ADAS), such as Adaptive Cruise Control (ACC) and the lane keeping system. This system projects the information off the windshield and focuses the image near the end of the hood approximately 7 feet (2.1 meters) in front of the driver. Viewing this information does not require you to significantly move your head, allowing you to keep your eyes on the road while having quick and easy access to information.
You can personalize positional settings such as seats and mirrors, as well as non-positional settings such as radio, navigation, driver assist and system settings. You can use this menu to edit, link, unlink, and rename a key fob. You can also delete any personal profiles. For more information, see the SYNC 3 chapter in your Owner's Manual.
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*if equipped
Press the voice button on the right-hand side of your steering wheel and then say:
Basic Commands
Apps
Phone
Audio
Navigation*
*if equipped
**SiriusXM may not be available in all markets. Activation and a subscription are required.
Some services may not be available in your area. For more complete information on SYNC, refer to your SYNC information, visit the website or call the toll-free number.
For U.S. customers: visit owner.lincoln.com or call 1-800-521-4140 (select Option 1 or 2 for language, then Option 3).
For Canadian customers: visit syncmyride.ca or call 1-800-387-9333 (select Option 1 or 2 for language, then Option 3).
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
This Quick Reference Guide is not intended to replace your vehicle Owner's Manual, which contains more detailed information concerning the features of your vehicle, as well as important safety warnings designed to help reduce the risk of injury to you and your passengers. Please read your entire Owner's Manual carefully as you begin learning about your new vehicle and refer to the appropriate chapters when questions arise. All information contained in this Quick Reference Guide was accurate at the time of duplication. We reserve the right to change features, operation and functionality of any vehicle specification at any time. Your Lincoln dealer is the best source for the most current information. For detailed operating and safety information, please consult your Owner's Manual.
United States
Lincoln Client Relationship Center
1-800-521-4140 (TDD for the hearing impaired: 1-800-232-5952)
owner.lincoln.com
Canada
Lincoln Client Relationship Centre
1-800-387-9333 (TDD for the hearing impaired: 1-888-658-6805)
lincolncanada.com
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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