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: support@jennov.com 01 Download & Register the Application Here are two methods to download the "EseeCloud" app. Please choose the one that is convenient for you. Method 1: Scan the following QR codes according to the mobile system to download the app.
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: support@jennov.com Method 2: You can go to the app store and search for EseeCloud to download the app. *The app is free. If you receive a prompt to pay when downloading, please contact customer service for assistance. Online Customer Service...
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: support@jennov.com Register the EseeCloud Account *Please connect the device to the app successfully before installing it in the desired location. Here are two methods to register the EseeCloud account. Please choose the one that is convenient for you. Plan A: Register an EseeCloud account using an email address.
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: support@jennov.com Sometimes it may in the spam folder Drag the tennis ball past the red dot and drop it onto the racket. * You can try using another email address if you didn’t get the verification code on your email.
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: support@jennov.com Plan B: Register an EseeCloud account using phone number. *If the email address registration fails, return to the registration interface and choose to use your phone number to register the account. Choose the correct region number when entering your phone number...
: support@jennov.com 02 Camera Introduction Step 1: Turning on the Camera I f yo u p u rc h a s e d a l i g h t b u l b Power up using the Type-C power camera, plug the camera into an...
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: support@jennov.com This reset hole should be pressed with the reset pin to reset the device. Step 2: Resetting the device Reset Button TF Card Slot Reset hole TF Card Slot Please press and hold the reset button for 8-10 seconds before connecting the camera, wait a few seconds for the voice prompt.
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: support@jennov.com 03 Set up the Camera - Plan A (Bluetooth-compatible) First, please turn on the Bluetooth function on your phone. Android Then run the "EseeCloud" APP to connect to the camera. Plan A After turning on the phone's Bluetooth, it will...
: support@jennov.com If the connection fails, please reset the device and reconnect, and check if your Wi-Fi password is correct It is recommended that the Wi-Fi password is not too long and does not contain special characters You can also scan the QR code below to watch the connection video...
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: support@jennov.com 04 Set up the Camera - Plan B (QR Code Scan) Scan the QR code on the camera sticker -10-...
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: support@jennov.com It is recommended that the Wi-Fi password is not too long and does not contain special characters *If Plan A and Plan B cannot successfully add the camera to the app, please contact customer service for assistance. (Scan the QR code...
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: support@jennov.com 05 Test the Signal and All Set-up If you want to be able to If the WiFi signal is weak, receive alarm notifications move the camera to test from your device in time, again until it's strong pls activate them.
: support@jennov.com 06 Install the Camera •For outdoor use, the camera MUST be installed upside down for better waterproof performance and better PlR motion sensor's efficiency. •Install the camera 2-3 meters (7-10 ft) above the ground. This height maximizes the detection range of the PlR motion sensor.
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: support@jennov.com 07 FAQ (1) The camera cannot connect to WiFi: 1. Make sure the camera is powered on properly. (If there is an indicator light on the camera). 2. When connecting for the first time, it's recommended to press and hold the camera reset button 5-8s to reset.
: support@jennov.com 08 Warranty Activation We offer you 12 months free warranty. You can activate your warranty by choosing one of the following methods! Method 1: (1) Scan the QR code below to submit a warranty activation application. Free Warranty Method 2: (1) Send us an email with the subject line "Warranty Activation".
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