Jennov J Series User Manual
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Jennov J Series User Manual

Monitoring system
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Monitoring System
Be sure to read this book before installing or using the surveillance camera.
Keep the book in a safe place so that you can read it whenever necessary.
Please read carefully before use it
www.jennov.com
support@jennov.com
U.S Hotline: +13239021978
User Manual
(J series)
Android
Iphone
JK.2023.029.E

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Summary of Contents for Jennov J Series

  • Page 1 User Manual Monitoring System (J series) Iphone Android Be sure to read this book before installing or using the surveillance camera. Keep the book in a safe place so that you can read it whenever necessary. Please read carefully before use it JK.2023.029.E...
  • Page 3 On behalf of all of Jennov staff,I would like to express my sincere gratitude to you for your trust and support.If you need assistance,please contact us freely. Thank you again for your cooperation and support.Wish you healthy and the best regards to you.Please take care of Jennov in the future!

  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction 1.1 Camera Description ................01 1.2 Description of NVR video recorder (V80) ..........02 1.3 Description of 12-inch NVR monitor (V16)..........03 1.4 Description of 10-inch NVR monitor( V18 ) ..........04 1.5 How to install the hard disk..............05 1.6 Connection Instruction................07 1.7 How to install the wireless cameras .............08 1.8 Set the flip function of the dome camera screen........09 Chapter 2 Features Setting...
  • Page 5 Chapter 4 PC/Smartphone Operation Introduction 4.1 Smartphone usage guide...............31 4.2 Settings of pushing mobile phone alarm messages......32 4.3 How to play back detect video with computer........32 Chapter 5 FAQ 5.1 Add a new camera to NVR ..............35 5.2 Precautions when rematching codes or replacing cameras....36 5.3 What if you forget NVR system password ..........37 5.4 The NVR monitor does not show pictures..........38 5.5 The camera does not work and no picture shows.........39...

  • Page 6: Chapter 1 Introduction

    Chapter 1 Introduction Preface 1) This manual instruction is for reference only. As the equipment is updated, it may be different from what is described in this pamphlet. 2) After receiving the products, please check whether all accessories are in the package. 3) Before installation, please turn on the power to check whether the camera picture appears on the NVR(monitor).

  • Page 7: Description Of Nvr Video Recorder (V80)

    1.2 Description of NVR video recorder (V80) 5dbi antenna 5dbi antenna Power supply port USB port LAN port HDMI port VGA port Power indicator Running indicator Hard drive indicator 1) VGA port: Connect NVR and monitor with VGA cable(package does not include VGA cable). 2) HDMI port: Connect NVR and TV/monitor with HDMI cable.

  • Page 8: Description Of 12-Inch Nvr Monitor (V16)

    1.3 Description of 12-inch NVR monitor (V16) 5dbi antenna 5dbi antenna Hard drive installation place HDMI port LAN port USB port Power supply port Monitor base stand Hard drive indicator Power indicator Switch button 1) Power indicator: Light will turn to red when the NVR is powered on. 2) HDD indicator:Light will turn to green when HDD works normally.

  • Page 9: Description Of 10-Inch Nvr Monitor (V18)

    1.4 Description of 10-inch NVR monitor (V18) 5dBi antenna Power indicator Switch button Power supply port Mounting holes USB port 2.5 inch hard disk HDMI port LAN port Monitor stand Reset button SD card slot 1) Power indicator: Light will turn to red when the NVR is powered on 2) Switch button: Press the button to turn on/off the screen.

  • Page 10: How To Install The Hard Disk

    1.5 How to install the hard disk Please turn off the recorder when installing the hard disk. About the type of black box NVR(V80) 2. Connect HDD to the Device using data 1.Unscrew four fixing screws of the cable and power cable. cover and remove the cover.
  • Page 11 Please turn off the recorder when installing the hard disk. About the type with 10 " NVR monitor(V16) 2.Align the HDD to the four holes of cover, 1.Remove the cover. and then fix the HDD with screws. 3.Connect HDD to the Device using data 4.Push the cover and fit it into the main body.

  • Page 12: Connection Instruction

    1.6 Connection Instruction 1) Connection Instruction of Black NVR Video Recorder Step 1: Screw the antenna to the camera. Step 2: Connect the NVR to the TV/monitor with a VGA / HDMI cable. Step 3: Insert the mouse. Step 4: Power on the camera and NVR(you can watch the camera real-time picture after tens of seconds, support local viewing, playback, etc.) (NVR power supply adapter is 12V/2A, camera power adapter is 12V/1A).

  • Page 13: How To Install The Wireless Cameras

    1.7 How to install the wireless cameras It is recommended to install the camera 2-3 meters above the ground, so that the moving object range of the camera moving object sensor can be maximized. Since the camera receives wifi from the NVR, please install the camera within the effective wifi signal distance as much as possible.

  • Page 14: Set The Flip Function Of The Dome Camera Screen

    1.8 Set the flip function of the dome camera screen on the NVR interface When your dome camera is connected to the NVR, if the picture is flipped, we need to adjust the picture of the camera according to the following steps. Right-click the screen to open the main menu - video management - select device - edit channel - image flip, click OK.

  • Page 15: Chapter 2 Features Setting

    Chapter 2 Features Setting 2.1 NVR login (1) Method of NVR login The username is admin,and no password by default(please keep password to be blank),then clicked “OK” to enter the NVR system directly. Username admin Password Remember Password Cancel (2) Set NVR password If you want to change the password,please follow the steps: right click your mouse enter System Setup>System Admin>User>Set Password.

  • Page 16: Basic Button Introduction

    2.2 Basic Button Introduction Split Screen X1 View (1) Split Screen Setting Video Manage X4 View Click the right mouse button-Main Menu-Split System Setup X6 View Screen X8 View Video Playback Video Backup Note: You can select 1/4/6/8 screen for the monitor Setup Wizard screen, but you cannot set 2 screens.

  • Page 17: Change The System Language Of The Nvr

    (3) Zoom in: You can achieve digital zoom by clicking "+" with the mouse. Check the position of the mouse arrow, scroll the mouse and zoom in on the position you want to see. Please note: The electronic zoom is magnified based on the original screen, not the surveillance screen clearly magnified.

  • Page 18: Adjust The System Time And Date Of The Nvr

    2.4 How to adjust the system time and date of the NVR recorder? 1) Adjust system time and date automatically Connecting the NVR and router with a network cable to ensure the NVR system is online. Right click the mouse and select System Setup> General Setup> Time Setup,if you want to synchronize your local time and date,please enable “Sync Time”...

  • Page 19: Set Up 24/7 Hours Motion Detection Video Recording

    2.6 Steps to set up 24/7 hours motion detection video recording General Setup Record Setup Network Setup Channel Setup System Admin General Setup Record Setup Network Setup Channel Setup System Admin Record Plan Record Plan Copy To Time Motion Alarm Copy To Time Motion...

  • Page 20: How To Format The Hdd

    How to format the HDD You need to format the HDD before using it. Also, if there is something wrong with the hard disk (such as not being able to record), the HDD will be formatted. Please try it. 1) Black Box NVR (V80) General Setup Record Setup Network Setup...

  • Page 21: How To Playback Local Video Files On Tv

    2.8 How to playback local video files on TV? Right click the mouse,choose Video Playback. After selecting the date,channel,recording mode and time zone,click "Search" to search for an accurate video file based on the search condition. A: Playback is controlled by the playback progress bar. B: Support 2x/4x/8x playback.

  • Page 22: Backup Video Data

    Time Backup Cancel About the dedicated player Download the dedicated player from our homepage on your PC. Download address: https://www.jennov.com/download/ Click [J Series] on this page, and then [J Series-Playback Player] , Click to download the software. - 17 -...

  • Page 23: Strengthen The Camera Signal Via Repeater Function

    2.11 How to strengthen the camera signal via Repeater function? 1) When there is a problem of weak signal caused by long distance or physical obstacles such as walls,please try to use the "Repeater" function to strengthen the signal. Repeater (or cascading) working principle is if one of the two cameras signal is stable,and the other camera's picture is unstable because it is far from the NVR,then we can aggregate the further camera signal to the closer camera,and the signals of the two cameras will be sent to the NVR by the stronger signal camera.(Please note these two cameras cannot be too far or separated by walls.)
  • Page 24 Repeater Auto Repeater Connect Information CH1-Auto Channel Signal CH2-Auto --:-- CH3-Auto --:-- CH4-Auto --:-- --:-- Refresh Apply Cancel Note: A:Please check the signal strength of the “transmitter” and the camera before setting the repeater function. B:If there is a red line behind a camera,then the camera can't be used as a signal transmitter, because it means the camera is not connected to the NVR.

  • Page 25: Camera Upgrade And Nvr Version Information

    2.12 Camera upgrade and NVR version information 1) Where to check the camera version Main Menu-System Settings-Channel Settings-IPC Upgrade You can check the camera version on the IPC upgrade screen. General Setup Record Setup Network Setup Channel Setup System Admin Channel IP Address S/W Version...

  • Page 26: Chapter 3 Alarm Setting

    Chapter 3 Alarm Setting 3.1 Motion detection settings 1) Right click your mouse and select "System Setup". 2) Click “Video Detection” then click “Channel Setup” on the top left. 3) Select the corresponding motion detection channel. 4) Click “Detection” drop-down menu,select “Motion” , finally click “Apply”...

  • Page 27: How To Erase The Exclamation Mark

    3.3 How to erase the exclamation mark If a moving object is detected and the hard disk capacity is insufficient, a corresponding mark will be displayed. Disable alert icons and error types if you want to remove large markers. 2022/03/12 09:22:57 General Setup Record Setup Network Setup...

  • Page 28: Email Alarm Of Motion Detection

    3.4 Email alarm of motion detection instructions 1) NVR system online setting Connecting the NVR and router with a network cable to enable the cloud ID online. You can check the NVR system network status by entering System Setup>Network Setup. General Setup Record Setup Network Setup...
  • Page 29 Record Setup Network Setup Channel Setup System Admin Network Setup E-mail Function Enable More Parameter SMTP Provider gmail DDNS Sender Test jennov@gmail.com Password xxxxxxxxxxxxxxxx Display E-mail SMTP Server smtp.gmail.com Port Wireless Setup Encryption Type PPPOE Sendee 1 jennov@gmail.com Quicl Setup Sendee 2 jennov@gmail.com...
  • Page 30 B.Steps to set up Gmail Alarm: Enable email function,check the "More parameters" option. SMTP Provider:Select "gmail" Sender:xxx@gmail.com Password:[Use the 16-digit password generated randomly by Gmail System. Please read the following Step C.to obtain the password. SMTP Server: smtp.gmail.com Port: 465 Encryption Type: SSL Sendee 1: xxx@gmail.com Click “Test”...
  • Page 31 Enter main menu,and click “Help” Enter "Sign in using App Passwords" and click “Google Account” Sign in using App Passwords Sign in using App Passwords - 26 -...
  • Page 32 Then you will enter a new page, please enter your Gmail password and choose “Security” , finally choose “1 password” of the ” App passwords” . After entering your Gmail psaaword, you will enter “App passwords” page, select the APP(Mail) and device (Windows computer or other device ) which you want to generate the app password for.
  • Page 33 Record Setup Network Setup Channel Setup System Admin Network Setup E-mail Function Enable More Parameter SMTP Provider gmail DDNS Sender Test jennov@gmail.com Password xxxxxxxxxxxxxxxx Display E-mail SMTP Server smtp.gmail.com Port Wireless Setup Encryption Type PPPOE Sendee 1 jennov@gmail.com Quicl Setup Sendee 2 jennov@gmail.com...
  • Page 34 General Setup Record Setup Network Setup Channel Setup System Admin Network Setup E-mail Function Enable More Parameter SMTP Provider gmail DDNS Sender jennov@gmail.com Test Password xxxxxxxxxxxxxxxx Display E-mail SMTP Server smtp.gmail.com Port Wireless Setup Encryption Type PPPOE Sendee 1 jennov@gmail.com...
  • Page 35 Then the areas edition page will show.You can edit the detection areas,when you finish the edition, then right-click the mouse,choose “return” ,finally click “OK” to save the settings. Default all selected . Click right mouse for the menu of all selected , all clear and return . Click left mouse and drag to select the area.

  • Page 36: Chapter 4 Pc/Smartphone Operation Introduction

    Chapter 4 PC/Smartphone Operation Introduction 4.1 Smartphone usage guide Note:Before connecting the mobile phone to your NVR,you must connect the NVR and router with a network Healthy Net- cable (so that the wireless camera system will be online).when NVR network status shows “ work ”...

  • Page 37: Settings Of Pushing Mobile Phone Alarm Messages

    4.2 Settings of pushing mobile phone alarm messages Please follow below steps to set up motion detection alarm pushing via mobile phone app: A.Enter NVR System Setup>Channel Setup>Video Detection,then select the channel you want to set up,finally choose “Enable” . B.
  • Page 38 You can find the NVR Cloud ID by clicking “Show QR Code” in the System Setup > Network Setup. 2) Go to Jennov official technical support website. You can download EseeCloud computer client software on https://www.jennov.com/download/. 3) Run EseeCloud(Note:EseeCloud has different version for Windows and MAC computer.) EseeCloud default username:admin EseeCloud default password: no password,please keep password be blank,click "login"...
  • Page 39 5) Please return to EseeCloud home page,then select the device that you want to view video, finally right click your mouse and choose “Connect videos” ,then you're able to open the monitor preview page and view real-time video. Modify Device list Connect videos Disconnect Remote Setting...

  • Page 40: Chapter 5 Faq

    Chapter 5 FAQ 5.1 How to add a new camera to NVR? What is the solution for no picture shows on the display or camera shows "connect failed"? If you want to add a new camera to your wireless camera system,or the NVR(monitor) shows "connect failed",please follow belows steps to solve it.

  • Page 41: Precautions When Rematching Codes Or Replacing Cameras

    6) Click “Search” in the list above to view the new IP address,then click “Match code” . (When the “Wireless Add” page appears,please wait ten seconds and click "Exit".) Then “Matching code.Are you sure to continue?” page will show,please click “Yes” to complete the settings. 7) If the connection is successful,the status will be displayed as “Connect Success”...

  • Page 42: What If You Forget Nvr System Password

    5.3 What if you forget NVR system password? The default username is admin, and no password by default,please keep the password be blank and click “OK” to confirm. Please follow below steps,if you forget the password: 1) Enter a wrong password,then click "OK",it will show [username/password is incorrect.Number of retries: 4] 2) Move the mouse arrow to any position on the screen,then quickly click the mouse left and right..

  • Page 43: The Nvr Monitor Does Not Show Pictures

    5.4 How to solve the problem if the monitor does not show pictures? This Jennov wireless camera system will start to work immediately after you power on the system. Connecting the NVR to TV or PC monitor with a VGA/HDMI cable,then you can view the videos after they are powered on.If the display shows no picture and no signal,it is normally the resolution...

  • Page 44: The Camera Does Not Work And No Picture Shows

    5.5 What is the solution if the camera does not work and no picture shows? Please check if it is a problem with camera's power supply adapter/cable? You can follow below steps to find out the reason. 1) Power on the camera with the power adapter,cover the infrared sensor of the camera, and check if the infrared LED lights will turn to red or not in a dark.As below picture shows: Cover the infrared sensor...

  • Page 45: What's The Solution When Nvr Shows Offline

    5.7 How to keep NVR online?What's the solution when NVR shows offline? Please follow below steps to check the reason: 1) Check the LAN connection:Does the NVR and router connected with a network cable? 2) Check the DHCP setting:Right click the mouse enter System Setup→Network Setup,and check if the DHCP function has been enabled or not.If not,please turn on the function and then click “OK”...

  • Page 46: What Is The Function Of The Network Cable

    B:Go to the NVR “System Setup” B1: Disable “DHCP” function. B2: Assign an IP address for the NVR system manually. IP address:For example,if the gateway of the home router is 192.168.1.1,then the "IP address" is between 192.168.1.2 and 192.168.1. 254 (for example,192.168.1.110).If the gateway is 192.168.0.1, then the “IP address”...
  • Page 47 Postscript Founded in Shenzhen in 2006, Jennov is an excellent brand that sells high quality and reliable wireless surveillance secu- rity products all over the world , such as the United States, Europe and Japan. With the latest security technology , we will provide custom- ers with high image quality , convenient forusage and rea- sonable price security products.
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  • Page 50 12-month warranty from the order date on. After finish filling or scanning, please take a picture and send it to the email(support@jennov.com). Then your free warranty will take effect ! During the warranty period, if any parts of product are damaged, please contact us immediately and we will provide satisfactory resolution.

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