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Outform iDISPLAY User Manual

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Adult Height
Child Height
Counter Height
Wall Mount (Optional)
User Manual

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Summary of Contents for Outform iDISPLAY

  • Page 1 Adult Height Child Height Counter Height Wall Mount (Optional) User Manual...

  • Page 2: Table Of Contents

    Table of Contents Important Notices ................2 Copyright Information ................2 Safety and Warning Information ............3 Package Contents ................4 Adult Height ................... 4 Child Height ................... 5 Counter Height ..................6 Wall Mount .................... 7 Product Diagram ................8 Adult Height ................... 8 Child Height ...................

  • Page 3: Important Notices

    Copyright Information Copyright © 2020 Outform. All rights reserved. All intellectual property rights in this publication are owned by Outform and protected by applicable copyright laws and international treaty provisions. Outform retains all rights not expressly granted. No part of this publication may be reproduced in any form whatsoever or used to make any derivative work without prior written approval by Outform.

  • Page 4: Safety And Warning Information

    Safety and Warning Information NOTE This mark is applied to indicate that the equipment conforms to European safety and electro-magnetic compatibility standards. WARNING! Main Supply: This equipment is designed to operate from a 100-240 Volt, 50/60Hz AC power supply. The use of other power sources may damage this equipment. Check that the voltage marked on the rating plate located at the rear of the power adaptor states 100-240V.

  • Page 5: Package Contents

    Package Contents Adult Height USB Hub Mini mouse Adult Thermometer 3M long PSU with Reflective floor sticker x2pcs Stand different region plugs Screwdriver Mini USB To USB Cable...

  • Page 6: Child Height

    Package Contents Child Height USB Hub Mini mouse Child Thermometer 3M long PSU with Reflective floor sticker x2pcs Stand different region plugs Screwdriver Mini USB To USB Cable...

  • Page 7: Counter Height

    Package Contents Counter Height USB Hub Counter Mini mouse Thermometer Stand Screwdriver 3M long PSU with Reflective floor sticker x2pcs different region plugs Mini USB To USB Cable...

  • Page 8: Wall Mount

    Package Contents Wall Mount USB Hub Thermometer Mini mouse Screwdriver 3M long PSU with Reflective floor sticker x2pcs different region plugs Mini USB To USB Cable Wall bracket M4 Screw x8pcs Self-tapping screw and L shape bracket M3 Screw x3pcs expansion screw x6pcs...

  • Page 9: Product Diagram

    Product Diagram Adult Height...
  • Page 10 Product Diagram Description Infrared temperature measurement module Indicator light with White/Blue/Green/Red four modes Wide dynamic camera 8 inch IPS screen Speaker Hidden USB interface DC 12V 2A RJ45 USB 2.0 * 10 Relay * 11 Wiegand GPIO Note: Items marked with * use cables for the Access Control System. Check details on in the “How to connect to Access Control System”...

  • Page 11: Child Height

    Product Diagram Child Height Description Infrared temperature measurement module Indicator light with White/Blue/Green/Red four modes Wide dynamic camera 8 inch IPS screen Speaker Hidden USB interface DC 12V 2A RJ45 USB 2.0 * 10 Relay * 11 Wiegand GPIO Note: Items marked with * use cables for the Access Control System. Check details on in the “How to connect to Access Control System”...

  • Page 12: Counter Height

    Product Diagram Counter Height Description Infrared temperature measurement module Indicator light with White/Blue/Green/Red four modes Wide dynamic camera 8 inch IPS screen Speaker Hidden USB interface DC 12V 2A RJ45 USB 2.0 * 10 Relay * 11 Wiegand GPIO Note: Items marked with * use cables for the Access Control System. Check details on in the “How to connect to Access Control System”...

  • Page 13: Operational Environment

    Important Note: It is not advisable to have the iDISPLAY Thermometer in direct sunlight as this could adversely affect the accuracy of the temperature readings. It is also not advisable to put the iDISPLAY Thermometer outside, unless it is covered and protected from sunlight.

  • Page 14: Specifications For Temperature Measurements

    Specifications For Temperature Measurements 1.6m 63.0 in 1.1m 43.3 in 50cm 19.7 in Thermometric distance The temperature measurement distance of infrared temperature sensor to the target is: 30cm ~ 50cm. Accuracy of temperature measurement Temperature measurement accuracy of infrared temperature sensor to temperature measurement target: ±0.3℃.

  • Page 15: What To Do After Unpacking

    What to do after unpacking • Make sure the device is using in the correct usage scenario. In order to get stable results, please make sure the device is located in 20-27℃ room (25℃ is the best) with no blowing wind (A/C) and/or direct sunlight. •...

  • Page 16: Installation Instructions-Adult And Child Height

    Installation Instructions-Adult and Child Height Step 1. Carefully open the package using Step 2. Connect the power cable to the a box cutter. Take out the Thermometer thermometer and power socket. and all the accessories.
  • Page 17 Installation Instructions-Adult and Child Height Step 3. Use the reflective sticker to Step 4. Using the line drawn in step 3 as measure the correct standing distance a guide, remove the protective film on the from the thermometer, as pictured below. backside of the reflective sticker, and place Use a pen to draw a straight line about 50 the adhesive side on the floor.
  • Page 18 Installation Instructions-Adult and Child Height Step 5. The thermometer will be Step 6. When the temperature reading running automatically. To have their exceeds default high temperature temperature read, a person will need to alarm 37.7C(99.86F), the thermometer stand 30-50cm (0.98-1.64ft) away from will indicate this with an alarm stating the screen.

  • Page 19: Installation Instructions-Wall Mount

    Installation Instructions-Wall Mount Step 1. Attach L shape bracket to screen Step 2. Lift top cap up by clockwise with 4x M4 screws by screwdriver. rotating. Step 3. Insert aluminum tube to L Step 4. Make marks in the wall as shape hole and recover top cap to original shown below, the distance of two holes is position by rotating counterclockwise.
  • Page 20 Installation Instructions-Wall Mount Step 5. Apply expansion screws (x4) to Step 6. Release M3 screws (x3) from the the wall. bottom of the wall bracket and take out the bottom piece. Put aside to use later. Step 7. Use the self-tapping screws (x4) Step 8.
  • Page 21 Installation Instructions-Wall Mount Step 9. Reinstall the M3 screws (x3) that were removed in Step 6 to the bottom bracket piece.

  • Page 22: Operating Instruction

    Operating Instruction How to change Unit of Temperature Step 1. Click the upper-left hand corner Step 2. Next to “Unit of Temperature” to open the APK Settings section. select “CHANGE”. Step 3. Celsius and Fahrenheit are Step 4. Click “BACK” to check if the unit available.
  • Page 23 Operating Instruction Step 5. The unit of temperature is changed to both.

  • Page 24: Custom Alarm Activation Temperature

    Operating Instruction Custom Alarm Activation Temperature Step 1. Click the upper-left hand corner Step 2. Turn on “Custom Alarm to open the APK Settings section. Activation Temperature“ option. A pop-up will appear with the temperature input box. Note: Please follow local regulations. Step 3.

  • Page 25: Custom Alarm Sound

    Operating Instruction Custom Alarm Sound Step 1. Prepare your sound file in MP3 Step 2. Copy the .mp3 alarm file to format. Audio length less than 10 second. Explorer > Internal Memory > Music. Sound file name should be normal letters without special symbol.
  • Page 26 Operating Instruction Step 5. The new alarm sound is on the Step 6. When high temperature list. Choose it then select “BACK” on the detected, alarm sound would be changed upper left-hand corner. to your customized one.

  • Page 27: Face Registration - Single Registration

    Operating Instruction Face Registration - Single Registration Step 1. Click the upper-left hand corner Step 2. Click “Connectivity“. to open the APK Settings section. Step 3. On the Connectivity screen, next Step 4. On the Face Manager screen, to “Face Manager” select “ADD/EDIT”. select “FACE REGISTRATION”.
  • Page 28 Operating Instruction Step 5. Select “Single Registration”. Step 6. On the Single Registration screen, select the photo icon to take a photo. Step 7. Make sure the person is Step 8. In the “Name” field, add the positioned in the center and is not wearing name.
  • Page 29 Operating Instruction Step 9. You will be directed back to the Step 10. Select “BACK” again on the Face Manager section. Select “BACK” on upper left-hand corner. the upper left-hand corner. Step 11. When the registered person has their temperature taken, the screen will display their information.

  • Page 30: Face Registration_Batch Import

    Operating Instruction Face Registration_Batch Import Step 1. Click the upper-left hand corner Step 2. Click “Connectivity“. to open the APK Settings section. Step 3. On the Connectivity section, next Step 4. On the Face Manager section, to Face Manager select “ADD/EDIT”. select “FACE REGISTRATION”.
  • Page 31 Operating Instruction Step 5. Insert a USB disk containing the Step 6. Select “Batch Import”. registrants’ photos into the USB port. The photos should be frontal view, in .png or.jpg format, with a minimum resolution of 640*480. The registrants’ names should be used as the file names.
  • Page 32 Operating Instruction Step 9. Once all the information is important, click “CONFIRM” to finish the process.

  • Page 33: Face Registration - Deleting Registrants

    Operating Instruction Face Registration - Deleting Registrants Step 1. Click the upper-left hand corner Step 2. Click “Connectivity“. to open the APK Settings section. Step 3. On the Settings section, next to Step 4. Select “BATCH DELETE”, then Face Manager select “ADD/EDIT”. select the registrants you wish to delete.

  • Page 34: Stranger Mode

    Operating Instruction Stranger Mode Step 1. Click the upper-left hand corner Step 2. Turn on “Stranger Mode”, then to open the APK Settings section. select “BACK” in the upper-left hand corner to return to the temperature scanning screen. Step 3. When the temperature is Step 4.
  • Page 35 Operating Instruction Step 5. When the temperature is abnormal, a red color will appear and an alarm will sound for 3 seconds.

  • Page 36: Mask Mode

    Operating Instruction Mask Mode Step 1. Click the upper-left hand corner Step 2. Turn on “Mask Mode” then select to open the APK Settings section. “BACK” in the upper-left hand corner to return to the temperature scanning screen. Step 3. When the temperature is Step 4.

  • Page 37: Add Company Name

    Operating Instruction Add company name Step 1. Click the upper-left hand corner Step 2. Click “Connectivity“. to open the APK Settings section. Step 3. On the Connectivity section, in Step 4. The company name will appear the “Company/Building Name” field add on top of the temperature scanning your company name.

  • Page 38: Set Or Change The Password For The Settings Section

    Operating Instruction Set or change the password for the Settings section Step 1. Click the upper-left hand corner Step 2. Turn on “Administrative to open the APK Settings section. Password” to set a password for the Settings section. Step 3. Enter a password in the “New Step 4.
  • Page 39 Operating Instruction Step 5. Click the upper-left hand corner Step 6. Enter the password that was set to open the APK Settings section. in Step 4. Select “CONFIRM” to enter the Settings section. Note: “000000” is the original password.

  • Page 40: High Temperature Email Alarm

    Operating Instruction High Temperature Email Alarm Step 1. Click the upper-left hand corner Step 2. Turn on “High Temperature to open the APK Settings section. Email Alarm” to get inform when gets someone hight temperature. Make sure turn on “Save Face Photos” and “Stranger Mode”...

  • Page 41: Connecting Printer

    Connecting Printer Step 1. Connect the printer provided by Step 2. Click the upper-left hand corner OUTFORM to the device with a USB port. to open the APK Settings section. Step 3. Click “Connectivity“. Step 4. Select “REFRESH” to connect to...
  • Page 42 Operating Instruction Step 5. The printer is now connected. Step 6. Enter your company name and Select “SETTINGS” to customize the a custom message. Below you will see an content on the printer label. example of the label. Step 7. When someone take the temperature and it’s normal, a ticket will be printed with your custom message and a number.

  • Page 43: How To Export The Face Manager Record And Scan Record

    Operating Instruction How to export the Face Manager Record and Scan Record Step 1. Insert the head of the mini USB Step 2. The USB disk will create a folder transfer cable into the mini USB port on named “Thermometer”, which will contain the bottom of the screen, connect USB three folders as the picture shown below, disk to USB transfer cable in scan page.
  • Page 44 Operating Instruction Step 5. If visitor photo captures also need to save, please turn on “Stranger Mode“. Then you can get visitor’s temperature info and photos in “VisitorScanRecord” folder.

  • Page 45: How To Connect To Access Control System

    Operating Instruction How to connect to Access Control System Step 1. There are two cables for Access Step 2. Click the upper-left hand corner Control: 1 Relay cable, 1 Wiegand cable. to open the APK Settings section. Connect the cable that matches to your Access Control System.
  • Page 46 “Wiegand 34” or “Wiegand is now complete. 26”, depending on your system.Select “CONFIGURATION” to put in your password. Step 7. Next to the “Password” field, add your password. Select “SAVE”. Your iDISPLAY Thermometer is now connected to the Access Control System.

  • Page 47: Experience Test Mode

    Operating Instruction Experience Test Mode Step 1. If you feel the temperature is Step 2. Click the upper-left hand corner not accurate, you can turn on test mode to open the APK Settings section. to expereice. Test mode is used to check the sensor raw temp, actual ambient temp, body surface temp, body core temp, and distance from people to the device.

  • Page 48: Compensation Temperature If Needed

    Operating Instruction Compensation Temperature if needed Step 1. Compensation temperature Step 2. Click the upper-left hand corner can be +/-10°C(18°F). If you feel the to open the APK Settings section. temperature is not accurate, except turn on Test Mode to check body core temperature, please also prepare a forehead thermometer to check your core body temperature for 5 times.
  • Page 49 Operating Instruction Step 5. You will get the accurate temperature.

  • Page 50: Turn On Privacy Mode

    Operating Instruction Turn on Privacy Mode Step 1. Click the upper-left hand corner Step 2. Turn on “Privacy Mode” then to open the APK Settings section. select “BACK” in the upper-left hand corner to return to the temperature scanning screen. Step 3.

  • Page 51: Pedestal Adult And Child Change To Wall Mount

    Pedestal Adult and Child change to Wall mount Step 1. Make marks in the wall as Step 2. Apply expansion screws (x4) to shown below, the distance of two holes is the wall. 75.0mm(2.95inch). Drill holes by drill. 75.0mm [2.95 in] 75.0mm [2.95 in] Step 3.
  • Page 52 Pedestal Adult and Child change to Wall mount Step 5. Release Cross Screws (x4) from Step 6. Take out the Thermomoter with Adult/Child Height top base. top base.
  • Page 53 Pedestal Adult and Child change to Wall mount Step 7. Disconnect the DC, RJ45, and Step 8. Take out the Thermometer by USB cables like shown in the drawing releasing the big nut under top base. Put below and take out all the cables from the nut aside to be used in the next step.
  • Page 54 Pedestal Adult and Child change to Wall mount Step 9. Install the thermometer to the Step 10. Reinstall the M3 screws (x3) pre-installed wall bracket by tightening that were removed in Step 3 to the the big nut that was removed in the last bottom bracket piece.

  • Page 55: Installation Instructions - Counter

    - Counter Installation Instructions Step 1. Carefully open the package using Step 2. Place the Counter Thermometer a box cutter. Take out the Thermometer on the surface in a suitble position, closer and all the accessories. to the edge of the surface.
  • Page 56 - Counter Installation Instructions Step 3. Connect the power cable to the Step 4. Use the reflective sticker to thermometer and power socket. measure the correct standing distance from the front of table, as pictured below. Use a pen to draw a straight line about 50 centimeters (1.97in) long.
  • Page 57 - Counter Installation Instructions Step 5. Using the line drawn in step 4 as a guide, remove the protective film on the backside of the reflective sticker, and place the adhesive side on the floor. For operating instructions, refer to the “Getting Started”...

  • Page 58: Counter Change To Wall Mount

    Counter change to Wall mount Step 1. Make marks in the wall as Step 2. Apply expansion screws (x4) to shown below, the distance of two holes is the wall. 75.0mm(2.95inch). Drill holes by drill. 75.0mm [2.95 in] 75.0mm [2.95 in] Step 3.
  • Page 59 Counter change to Wall mount Step 5. Release Cross Screws (x6) from Step 6. Disconnect the DC, RJ45, and Counter base.Take off the base piece. USB cables like shown in the drawing below and take out all the cables from the Counter base.
  • Page 60 Counter change to Wall mount Step 9. Reinstall the M3 screws (x3) that were removed in Step 3 to the bottom bracket piece.

  • Page 61: Installation Instructions - Wall Mount

    Installation Instructions - Wall mount Step 1. If the Wall unit was shipped to Step 2. Insert the Wall unit onto the you disassembled, install the “L” shaped aluminum tube with nut cap. bracket to the Wall unit with cross screws (x4).
  • Page 62 Installation Instructions - Wall mount Step 5. Connect the power cable to the Step 6. Use the reflective sticker to thermometer and power socket. measure the correct standing distance from the front of wall, as pictured below. Use a pen to draw a straight line about 50 centimeters (1.97in) long.
  • Page 63 Installation Instructions - Wall mount Step 7. Using the line drawn in step 2 as a guide, remove the protective film on the backside of the reflective sticker, and place the adhesive side on the floor. For operating instructions, refer to the “Getting Started”...

  • Page 64: How To Upgrade The Apk

    How to upgrade the APK Make sure the device connect to the internet Step 1. Insert the provided mouse into Step 2. Click the upper-left hand corner the USB port as depicted in the drawing to open the APK Settings section. below.
  • Page 65 How to upgrade the APK Step 5. Go to “Network & Internet”. Step 6. Turn on “Wi-Fi” then select your Wi-Fi network. Step 7. Enter your Wi-Fi password. Step 8. The Wi-Fi is now connected.
  • Page 66 How to upgrade the APK Step 9. On The Homepage, select the Step 10. Select the “iDISPLAY” small arrow on the bottom to enter the application in the Hotseat section. “Hotseat” section.

  • Page 67: Checking For Updates

    How to upgrade the APK Checking for updates Step 1. Click the upper-left hand corner Step 2. Select “Device Information”. to open the APK Settings section. Step 3. Select “CHECK FOR UPDATE” to Step 4. If there is a new version, a check for a new version.

  • Page 68: Troubleshooting Guide

    3. If this does not resolve the issue, call the Technical Support phone number or send your product back to OUTFORM. If the LED light is turned off Restart by disconnecting the power and reconnecting power.
  • Page 69 For additional assistance, visit outformsupport.com.