Checking F-Secure Anti-Virus For Microsoft Exchange - F-SECURE ANTI-VIRUS - FOR MICROSOFT EXCHANGE Administrator's Manual

Checking F-Secure Anti-Virus for Microsoft
Exchange
1.
Make sure that F-Secure Anti-Virus for Microsoft Exchange service
and all its processes have started.
Open Services in the Windows Control Panel and check that the
F-Secure Anti-Virus for Microsoft Exchange service has started.
Open the Windows Task Manager and check that the following
processes are running:
fshkmngr.exe
fsavmsed.exe
fsmb32.exe
fameh32.exe
fch32.exe
fnrb32.exe
fsobmngr.exe
fsm32.exe
fsma32.exe
2.
To make sure that F-Secure Content Scanner Server accepts
connections, run the following command from the command line on
the Microsoft Exchange Server:
telnet 127.0.0.1 18971
If you get the cursor blinking in the upper left corner, it means that the
connection has been established and F-Secure Content Scanner
Server can accept incoming connections.
If you get "Connection to the host lost" or other error message or if the
cursor does not go to the upper left corner, it means that the
connection attempt was unsuccessful. If the telnet connection attempt
(when the product is installed on Microsoft
Exchange Server 2003)
(when the product is installed on Microsoft
Exchange Server 2007 or 2010)
APPENDIX C 251
Troubleshooting