Error Code - Whirlpool WFW94HEX Use And Care Manual

First try the solutions suggested here or visit our website at www.whirlpool.com/help
If you experience
Error Code Appears in Display
Once any possible issues are corrected, press START/PAUSE once to clear the code.
Then press START/PAUSE again to restart washer. If code appears again, call for service.
Sud (Excess suds)
Excessive suds in washer. Washer is
appears in display
running a suds reduction routine.
F8E1 (water supply Check for proper water supply.
error) appears in display
Check plumbing for correct drain
F9E1 (drain pump
hose installation. Drain hose extends
system error) appears
into standpipe farther than 4.5"
in display
(114 mm).
Washer door not locking.
F5E2 (door will not lock)
appears in display
Motor is having difficulty turning the
F7E1 (motor drive error)
drum.
appears in display
Load detected in drum during Clean
"rl" (remove load)
Washer cycle.
appears in display
Door has not been opened and closed
F5E1 code appears
for at least 3 cycles.
in display
F#E# code other than
System error code.
as described above
appears in display
for assistance and to possibly avoid a service call.
Possible Causes
Allow the machine to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer's instructions. If the
dial is flashing, reselect your desired cycle using a cold wash
temperature, and press START/PAUSE. Do not add detergent.
Are hot and cold inlet hoses reversed?
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Press START/PAUSE once to clear the code. Then press
START/PAUSE again to restart washer. If code appears again,
call for service.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
Press POWER to cancel the cycle. Make sure the door is closed
completely and latching. Check for items in the washer drum
that may be keeping the door from closing
completely.
Washer is overloaded. Remove some items. See "Cycle Guide"
for load size recommendations.
Make sure that all shipping materials have been removed. See
the Installation Instructions.
Remove items from drum and restart Clean Washer cycle.
This code may appear when the washer is first turned on.
Open and close the door to clear the display.
Press POWER once to clear the code. Then press POWER
again to restart washer. If code appears again, call for service.
Solution
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