Whirlpool WFW94HEX Use And Care Manual page 17

First try the solutions suggested here or visit our website at www.whirlpool.com/help
If you experience
Washer not performing as expected (cont.)
Washer won't run or fill,
washer stops working
Washer not loaded as recommended.
Door not opened between cycles.
for assistance and to possibly avoid a service call.
Possible Causes
Check for proper water supply.
Check proper electrical supply.
Normal washer operation.
Not using HE detergent or using too
much HE detergent.
Both hoses must be attached and have water flowing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Door must be completely closed and latched for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
Remove several items, rearrange load evenly in drum.
Close door and press START/PAUSE.
Do not add more than 1 or 2 additional items after cycle has
started to avoid overloading or unbalancing.
Do not add more water to the washer.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and following
manufacturers directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE/DRAIN & SPIN.
Press START/PAUSE. Do not add more detergent.
After any wash cycle is completed, the door must be opened
and then closed before a new cycle can begin.
Solution
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