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SAPPHIRE products were created using commercial equipment manufacturing and design expertise to forge premium residential products that target the affordable luxury market with Series 3 products, the premium market with Series 5 products, and the luxury market with Series 7 products.
All Sapphire products are designed for household and similar applications.
Series 5 and 7 Products are also rated and certified for Commercial and Food Service applications.
For Authorized Parts or Technical Service
Please contact Sapphire:
+1(866) 754-6672 option 2 or email sapphire@adcoservice.com
General Inquiries
The Legacy Companies
Sapphire Division
3355 Enterprise Avenue, Suite 160
Weston, FL 33331 USA T: +1 (954) 202-7419
Connect With US
www.thelegacycompanies.com
BEFORE USING YOUR ICE MAKER
Check to be sure you have all the following parts:
PLUMBING AND ELECTRICAL TIPS
TIPS ON MOVING AND SETTING UP THE UNIT
WATER SUPPLY TIPS
RECESSED INSTALLATION
A built-in installation will allow you to install the ice machine under a counter or in a kitchen cabinet if you respect the required clearance space around the clear ice machine. The appliance must be located to allow clearance for water, drain and electrical connections in the rear of the unit.
BUILT-IN CABINET DIMENSIONS
A built-in installation requires for a water line and plug clearance for proper operation. A built-in unit is designed for zero clearance at the top and each side of the unit. The unit uses fan-forced condenser cooling, which requires air circulation through the lower section of the unit. To ensure proper service access and ventilation, the unit should not have the grill openings covered. There are no additional requirements for venting at the top, side, or rear of the unit.
NOTICE
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Electrical Shock Hazard Always disconnect power at the source before working on the unit. Failure to unplug the clear ice machine could result in electrical shock or personal injury.
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CONNECTING THE WATER SUPPLY
ELECTRICALCONNECTION
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, you must properly ground this appliance. The power cord of this appliance features a three-prong grounding plug that mates with a standard three-prong grounding wall outlet to minimize the possibility of electric shock hazard from the appliance. Have a qualified electrician check the wall outlet and circuit to make sure the outlet is properly grounded. It is your responsibility and obligation to have a standard two-prong wall outlet replaced with a properly grounded three-prong wall outlet.
Always plug the appliance into its own individual electrical outlet. The voltage rating of the outlet must match the rating label on the appliance. This match provides the best performance and prevents overloading the electrical circuits, which could cause a fire hazard from overheated wires. Never unplug your appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have become frayed or damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
When moving the appliance, take care not to damage the power cord.
If the power supply cord suffers damage, have the manufacturer, its service agent, or similarly qualified persons replace the supply cord to avoid a hazard.
AVOIDING USE OF EXTENSION CORDS
Because of potential safety hazards under certain conditions, the manufacturer strongly recommends that you do not use an extension cord with this appliance.
DRAIN PUMP TEST
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Electrical Shock Hazard Be sure the floor surfaces surrounding the appliance are dry before plugging in and removing the power cord to the outlet to prevent electrical shock. |
Follow these steps to test the operation of the drain pump before final installation:
CONNECTING DRAIN
Drain Line is attached to the unit and installed at the factory.
With Factory installed drain pump proper connection to drain is required.
It is recommended that a proper drain system include an air gap to prevent siphoning and a sanitary trap (Check local codes to determine drain requirements).
Improper drain can lead to malfunctions in the ice production and void warranty.
Licensed Plumbers can assist in identifying proper drain hook up.
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Check Your Local Codes on Proper Drain Hook Up Using a licensed Plumber to install Ice Machine will confirm it is installed to a proper drain system. |
LEVELING THE UNIT
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The unit will be significantly heavier once it is operational and fully loaded. |
Place your ice machine on a level surface that is strong enough to support the ice maker when it is fully loaded. Level your ice maker by adjusting the legs at the front of the ice machine. If necessary, raise or lower the unit by turning the four leveling feet on the bottom.
REVERSING THE DOOR
Tools needed: flathead screwdriver, Phillips screwdriver
Before you begin, make sure the ice machine is unplugged.
CUSTOM DOOR PANEL DIMENSIONS – SSIM15PSSPR
A custom door panel can be fabricated for the appliance. Handle hardware must also be provided, if needed. Finish all sides of the custom panel. They may be visible when the door is open.
Integrated Overlay Panel
Maximum Panel Weight = 25 lbs.
CUSTOM DOOR PANEL DIMENSIONS – SSIM15PSSPRADA
ADA INTEGRATED OVERLAY PANEL
Maximum Panel Weight = 25 lbs.
INSTALLING YOUR CUSTOM DOOR PANEL
ENSURING ICE FRESHNESS AND QUALITY
OTHER OPERATING TIPS
ICE MACHINE PRODUCTION
Square Cube ice machine SSIM153SSPR or SSIM153SSPRADA produces Ice in a slab with 40 ice cubes all connected by an ice bridge. The ice bridge will break apart when falling into the bin but may require contact with the ice scoop to separate to single or small groups of cubes. The ice machine will continue to produce ice until ice in the bin reaches the discharge for the slab ice; not allowing the harvested ice to enter the bin. Once the ice level drops in the bin the slab will fall and the ice machine will continue to produce ice.
USING THE CONTROLS
The control panel is located at the top of the cabinet. Including a display window, 4 buttons and 7 indicators.
FUNCTION | OPERATING | |
Turn ON | ![]() | Press POWER to turn ON the unit. The unit will automatically start making ice and display ![]() ![]() ![]() |
Turn OFF | ![]() | Press and hold POWER for 3 seconds to turn OFF the OFF unit. The unit will standby and display ![]() |
Adjust the ice cube size | ![]() | Press and hold UP or DOWN over 3 seconds to enter ICE SIZE ADJUSTING. Then press UP or DOWN to switch settings. Window will display ![]() ![]() ![]() |
Fast Ice Making | ![]() | Press and hold UP and DOWN over 3 seconds to turn ON/ OFF the Fast Ice Making function. The fast ice making indicator will light, during this mode the ice making cycle will be shorter. |
Timed Ice Making | ![]() | Press and hold POWER and CLEAN over 3 seconds on Standby to turn ON/OFF the Timed Ice Making function. When entering the timer setting, press UP or DOWN to select from ![]() ![]() |
Cleaning | ![]() | Press and hold CLEAN over 3 seconds to turn ON/OFF the CLEANING function. Once start, window display ![]() |
Sabbath | ![]() | Press and hold UP and CLEAN over 6 seconds to turn ON/OFF the SABBATH function. Display will be shut off and the interior light and any audible sound are also disabled in SABBATH MODE. |
Showroom | ![]() | Press and hold DOWN and CLEAN over 6 seconds on standby to turn ON/OFF the SHOWROOM mode. The Showroom Indicator will light up. *This mode is for dealers to display the unit, only the light and the evaporator fan will function in this mode, all alarms are disabled except the door open alarm. |
Screen Lock | ![]() | Press and hold POWER and CLEAN over 6 seconds to turn ON/OFF the screen lock. The Screen Lock Indicator will light up and the screen will be locked. |
Firmware Version & System Recovery | ![]() | Press and hold DOWN and POWER to display firmware version ![]() Hold OVER 6 seconds to reset all settings to default. *The firmware version is subject to change. |
EXPECTING NORMAL SOUNDS
Your new ice machine may make sounds that are not familiar to you. Hard surfaces like the floor and walls can make the sounds seem louder than they actually are. The following describes the kinds of sounds that might be new to you and the source of those sounds:
PANEL DISPLAY NOTIFICATION
Below notifications will sound the alarm except the Ice full stop.
Self-diagnosis Pass | ![]() | Only displays on the beginning of the working cycle. |
Filling Water | ![]() | |
Ice Full Stop | ![]() | If the ice storage bin is full, the unit will automatically stop. Remove the ice and the unit will start making ice after 3 minutes. |
Door Ajar Alarm | ![]() | If the door is not closed completely for 5 minutes, the panel will begin displaying ''dor' with alarm sound. This alert is automatically cleared when the door is closed or any button is pressed. |
Clean Reminder | ![]() | When the unit has worked for approximately 6 months without running the CLEANING program, the panel will be flashing ''CLE' as the reminder. Run CLEANING function to clear the alarm. |
DEALING WITH POWER FAILURE
Most power failures are corrected within a few hours and should not affect the temperature of your ice machine if you minimize the number of times you open the ice machine door. If the power is going to be off for a longer period of time, take the proper steps to disconnect your appliance.
Note: When the ice machine is operating, the evaporator is the only component that is cold to make ice. A power failure will only impact the machine from making ice. The ice in the bin will slowly melt as normal and the drain pump will not operate without power so the bin could fill with water as ice melts.
FAULT ALARM AND ERROR CODES
When the unit detects an error, it will sound the alarmand display the below error codes, the maintenance indicator will also light up Please provide the error codes when contacting service.
FAULTALARM | ERRORCODES |
Evaporator temperature sensor failure | ![]() |
Condenser temperature sensor failure | ![]() |
Long harvest alarm | ![]() |
Long Ice Making alarm | ![]() |
Drain pump failure | ![]() |
High ambient temperature | ![]() |
The ice machine will keep running on E1, E2 error with the RUN indicator flashing and will completely stop working on the rest of the errors. Check "troubleshooting" for easy selfdiagnosis to try clearing some error codes.
CLEANING AND MAINTAINING THE UNIT
Perform periodic cleaning and proper maintenance to ensure efficiency, top performance, and long life. The maintenance intervals listed in this manual are based on normal conditions. You may want to shorten the intervals if you have pets or if you have other special considerations.
CLEANING THE UNIT'S EXTERIOR
Clean the door and cabinet with a mild detergent and warm-water solution, such as 1oz. (28 g) of dish-washing liquid mixed with 2 gallons of warm water. Do not use solvent-based or abrasive cleaners. Use a soft sponge and rinse the unit with clean water. Wipe the unit with a soft, clean towel to prevent water spotting.
Clean stainless steel with a mild detergent, a warm-water solution, and a damp cloth. Never use an abrasive cleaning agent.
RUNNING THE CLEANING CYCLE
Minerals that are removed from the water during the freezing cycle will eventually form a hard, scaly deposit in the water system and cleaning the system regularly helps remove the mineral scale buildup. How often to clean the system depends upon how hard your water is or how effective a water filtration system may be. With hard water of 15 to 20 grains/gal, you may need to clean the system more often. Normal timing will range from 3 to 12 months depending on water, use and environment.
STEPS TO RUN ICE MACHINE CLEAN CYCLE
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Out of the Ordinary Ice Production Please note that the ice production following a cleaning cycle could produce excessive splashing and or uneven/irregular shaped ice cubes. This is normal and should correct after several harvests. |
CLEANING THE UNIT'S INTERIOR
When necessary, defrost and thoroughly clean the inside of the unit with mild soap and water. Do not use electrical heating devices or sharp or pointed tools when defrosting the unit.
When defrosting or leaving the unit turned off, leave the door propped open. Leaving the door open allows air to dry the inside of the cabinet, reducing the chance for mildew and damage to mold mechanism's components.
EXTENDED PERIODS OF NON-USE
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Electrical Shock Hazard Always disconnect power at the source before working on the unit. |
Note: Do not winterize this unit with ANY type of anti-freeze; damage to the mold coating will occur, invalidating product's Limited Warranty and creating potential health hazard.
RECOMMISSIONING THE UNIT
STARTING UP THE UNIT
Before Calling for Service:
If the unit appears to be malfunctioning, read through the "Operating the unit" section of this manual first. If the issue persists, check the Troubleshooting Guide below. Some of the problems mentioned in the Troubleshooting Guide can be solved easily without a service call.
PROBLEM | POSSIBLE CAUSES | SOLUTIONS | ||
The machine won't operate | The ice machine is unplugged. The power switch is OFF. The ice storage bin is full of ice. | Plug the ice machine in. Verify that the control unit is properly programmed. Remove some of the ice. | ||
The compressor works abnormally with a buzzing noise | The voltage is lower than recommended. | Stop the ice machine and do not restart until the voltage is normal. | ||
The water doesn't feed in after the ice machine starts. (possible error codes E4) | The water supply is turned off. The water supply pipe is not properly connected. Water inlet valve malfunction | Turn on the water supply tap. Reconnect the water supply pipe. Contact Service. | ||
Machine makes ice, but at a very slow rate(possible error codes HI). | The condenser may be dirty. The air flow to the ice machine may be obstructed. The ambient temperature and water temperature are high, or it is near with some heat source. | Clean the condenser. Check the installation to ensure the air flow to the ice maker is not blocked. Check the installation to ensure the ambient temperature is in the proper range. | ||
Water is leaking out of the unit(possible error codes E4) | A few water droplets are on the door. The water supply connection is leaking. | Under some conditions, humidity may condense on the door. Consider moving the unit or just be more careful when you open the door. Tighten water supply hose fitting. | ||
Cubes are partially formed and are white at the bottom. (possible error codes E4) | There is not enough water in the water bin. Cycle was disrupted | Check if the water supply pressure is below 20 psi. Check the water supply. It may be restricted. Check for a water leak at the water trough. | ||
Noise during operation | The feet are not leveled. Certain sounds are normal. | Level the feet. See "Leveling the Unit". See "Expecting Normal Sounds". | ||
The ice made is too large and has pieces sticking together. | The water temperature in the storage tray or ambient is too low. | Stop the machine and reset the icemaking cycle. Restart the machine after turning it off. | ||
Conditions for the ice making cycle are right but no ice is made. | The refrigerant leaks and/or the sealed system is blocked. Water pressure is not properly set. | Contact Service. The recommended water pressure is 58 psi. Pressures must not fall below 20 psi and static pressure must not exceed 80 psi. | ||
The ice machine stops suddenly while making ice. | The electricity is off. The room temperature is out of the stated range. | Reconnect the power supply line. Cut off the electricity and let the ice machine stop working until the temperature returns within the stated range. | ||
The body of the ice machine is electrified | The ground line is not in the sockets. | Use the correct plug and outlet. | ||
Scale builds up quickly inside the machine | The calcium level in the water is too high. | Use a water-softening apparatus installed in front of the water inlet valve. |
FEATURES | SSIM153SSPR | SSIM153SSPRADA | |
Electrical Requirements | 115V/60Hz | 115V/60Hz | |
Maximum Amp Fuse | 15 amps | 15 amps | |
Indoor/Outdoor | Indoor/Outdoor* | Indoor/Outdoor* | |
IP Rating | IPX4 | IPX4 | |
Ambient Operating Range | 50~110°F(10°C~43°C) | 50~110°F(10°C~43°C) | |
Water Operating Range | 40~90°F (4°C~32°C) | 40~90°F (4°C~32°C) | |
Water Pressure Operating Range | 20~80psi (0.138MPa~0.55MPa) | 20~80psi (0.138MPa~0.55MPa) | |
Water Inlet Adapter | 1/4" OD compression fitting | 1/4" OD compression fitting | |
Ice Shape | Cube | Cube | |
Ice Production Capacity (70°F/50°F) | 70lbs (32Kg) ** | 70lbs (32Kg) | |
Ice Storage Capacity | 26lbs (12kg) | 26 lbs (12kg) | |
Ice Shape | Cube | Cube | |
Ice Size (L×D×H) | 7/8"×7/8"×7/8" | 7/8"×7/8"×7/8" | |
Ice Weight | about 0.4oz (11g) per cube | about 0.4oz (11g) per cube | |
Ice quantity per cycle | 32 | 32 | |
Unit Dimensions (W×D×H) | 14-7/8"×24-1/2"×33-5/8" 378×622×855(mm) | 14-7/8"×24-1/2"×32" 378×622×815(mm) | |
Cut-Out Dimensions (W×D×H) | 15"×24"×34-1/2" 381×610×876(mm) | 15"×24"×33'' 381×610×836(mm) |
* In outdoor use, the unit must be installed under an awning or canopy and must not be exposed directly to rain.
** The actual quantity of ice produced per day will vary with ambient and water conditions.
Note: Technical data and performance information are provided for reference only and subject to change.
IMPORTANT SAFETY INSTRUCTIONS
SAFETY DEFINITIONS
The words DANGER, WARNING, CAUTION and NOTICE are used throughout this manual to highlight important information. Be certain that the meanings of these alerts are known to all who operate and install the appliance.
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Indicates a hazardous situation that, if not avoided, will result in death or serious injury. |
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Indicates a hazardous situation that, if not avoided, could result in death or serious injury. |
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Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. |
NOTICE |
Indicates a situation that can cause damage to the appliance and/or the environment, or cause the appliance to operate improperly. |
Risk of Fire or Explosion. FLAMMABLE REFRIGERANT Used.
Do not use mechanical devices to defrost.
Do not puncture refrigerant tubing.
To be repaired only by trained service personnel.
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California Proposition 65 Certain components in this product and its related accessories contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm. |
SAFETY PRECAUTIONS
POWER CORD PRECAUTIONS
MOVING PRECAUTIONS
INSTALLING PRECAUTION
OTHER PRECAUTIONS
CLEANING AND MAINTENANCE PRECAUTIONS
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Sapphire 3 Series, SSIM153SSPR, SSIM153SSPRADA Manual
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