Sapphire Audio SIIM15 Operator's Manual

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Operator's manual (65 pages)

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15" Clear Ice Machine

Operator's Manual

Individual (SIIM15) & Slab Cube Models (SSIM15)

With and Without Factory Installed Drain Pump

Indoor, ADA & Outdoor Models

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Page 1 15" Clear Ice Machine Operator’s Manual Individual (SIIM15) & Slab Cube Models (SSIM15) With and Without Factory Installed Drain Pump Indoor, ADA & Outdoor Models...
Page 2 WARNING California Proposition 65 Certain components in this product and its related accessories contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm. PRODUCT REGISTRATION INFORMATION Please record your model’s information. You will need to know this information whenever you call to request information or service.
Page 3: Table Of Contents
TABLE OF CONTENTS SAFTEY ........................... 5 SAFETY DEFINITIONS ......................5 SAFETY PRECAUTIONS ...................... 5 SPECIFICATIONS ........................7 SAPPHIRE 15-INCH CLEAR ICE SHOT GLASS ..............7 SAPPHIRE 15-INCH SLAB CLEAR ICE ................7 INSTALLING THE UNIT ......................8 REQUIRED CABINET OPENING ..................10 BUILT-IN CABINET DIMENSIONS ..................
Page 4 TABLE OF CONTENTS INTEGRATED GRILL/PLINTH ..................... 22 OPERATING THE UNIT ....................... 23 Important: Ensuring Ice Freshness and Quality ..............23 OTHER OPERATING TIPS ....................23 Ice Machine Production..................... 23 USING THE CONTROLS ..................... 24 Turning the Unit On ......................25 Turning the Unit Oﬀ...
Page 5 TABLE OF CONTENTS Recommissioning the Unit ....................56 Starting Up the Unit ......................57 Cleaning the Condenser ....................57 TROUBLESHOOTING ......................58 DISPOSING THE UNIT ......................60 WARRANTY .......................... 61 SAPPHIRE Ice Machine Operator’s Manual © 2021 SAPPHIRE...
Page 7: Saftey
SAFETY SAFETY DEFINITIONS The words DANGER, WARNING, CAUTION and NOTICE are used throughout this manual to highlight important information. Be certain that the meanings of these alerts are known to all who operate and install the appliance. DANGER Indicates a hazardous situation that, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
Page 8 SAFETY MOVING PRECAUTIONS • When moving the appliance, do not turn it upside-down and do not unlevel it more than 45 degrees. • Do not move the appliance without emptying it and securing the door in the closed position. INSTALLING PRECAUTION •...
Page 9: Specifications
SPECIFICATIONS SPECIFICATIONS SAPPHIRE 15-INCH CLEAR ICE SHOT GLASS 15-INCH INDOOR 15-INCH OUTDOOR FEATURES INDIVIDUAL CUBE ICE MACHINE INDIVIDUAL CUBE ICE MACHINE Electrical Requirement 115V/60Hz Maximum Amp Fuse 15 amp Power Consumption 10.5 kWh/100 lb (45.4 kg) 12.4 kWh/100 lb (45.4 kg) Dispense Type Water Spray Ice Making/Harvesting Rated Current...
Page 10: Installing The Unit
INSTALLING THE UNIT WARNING Fire/Explosion Hazard DO NOT install in spaces containing gasoline engines, fuel tanks or fuel line ﬁ ttings. This device does not meet federal requirement for ignition protection. IMPORTANT: Plumbing and Electrical Tips • A licensed plumber must install this appliance. •...
Page 11 INSTALLING THE UNIT Tips on Moving and Setting up the Unit CAUTION Tip Hazard Be sure to use caution when working around an uninstalled unit. The unit is capable of tipping over if it is not installed and properly anchored. •...
Page 12: Required Cabinet Opening
INSTALLING THE UNIT REQUIRED CABINET OPENING WARNING Fire/Explosion Hazard DO NOT install in spaces containing gasoline engines, fuel tanks or fuel line ﬁ ttings. This device does not meet federal requirement for ignition protection. Failure to comply could result in injury or death. A built-in installation will allow you to install the ice machine under a counter or in a kitchen cabinet if you respect the required clearance space around the clear ice machine.
Page 13: Sapphire 15-Inch (Ada Height Compliant) Built-In Cabinet Dimensions
INSTALLING THE UNIT SAPPHIRE 15-INCH (ADA HEIGHT COMPLIANT) BUILT-IN CABINET DIMENSIONS 7.00" (177 mm) NOTICE • If you remove the rubber feet from the bottom of the unit, reinstall the mounting screws into the bottom of the cabinet to avoid damage to components mounted to the base pan. •...
Page 14: Electrical Connection
INSTALLING THE UNIT ELECTRICAL CONNECTION Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, you must properly ground this appliance. The power cord of this appliance features a three-prong grounding plug that mates with a standard three-prong grounding wall outlet to minimize the possibility of electric shock hazard from the appliance.
Page 15: Avoiding Use Of Extension Cords
INSTALLING THE UNIT AVOIDING USE OF EXTENSION CORDS Because of potential safety hazards under certain conditions, the manufacturer strongly recommends that you do not use an extension cord with this appliance. GRAVITY DRAIN MODELS • The drain hose must have a minimum drop of 1/4" per foot and must not create traps. •...
Page 16: Leveling The Unit
INSTALLING THE UNIT 5. Turn on the main water supply and tap. Check for leaks in the water supply connection. Tighten all connections. LEVELING THE UNIT The appliance requires leveling before it can work properly. If necessary, raise or lower the unit by turning the four leveling feet on the bottom.
Page 17: Reversing The Door
INSTALLING THE UNIT NOTICE It is extremely important that the ice machine is level. If it is not level, production of uneven ice will occur. Adjust all four leveling feet evenly so that the top of the appliance is at the desired installation height and is level.
Page 18 INSTALLING THE UNIT 4. Remove the inner top and bottom right-side hinge screws. Install these screws about three turns in the left-side outer top and bottom screw locations. 5. Lift the door oﬀ the partially loosened right-side screws. Rotate the door and position it on the two partially installed left-side screws.
Page 19: Custom Door Panel
INSTALLING THE UNIT 7. Install the plugs into the four open holes on the right side. CUSTOM DOOR PANEL A custom door panel/frame can be fabricated for the appliance. Handle hardware must also be provided, if needed. Finish all sides of the custom panel. They may be visible when the door is open. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 20: 15-Inch Indoor Solid Integrated Panel
INSTALLING THE UNIT 15-INCH INDOOR SOLID INTEGRATED PANEL " " " " " " " " " " " " SAPPHIRE Ice Machine Operator’s Manual © 2021 SAPPHIRE...
Page 21: 15-Inch Indoor Framed Integrated Panel
INSTALLING THE UNIT 15-INCH INDOOR FRAMED INTEGRATED PANEL SAPPHIRE Ice Machine Operator’s Manual © 2021 SAPPHIRE...
Page 22: 15-Inch (Ada Height Compliant) Integrated Door Panel
INSTALLING THE UNIT 15-INCH (ADA HEIGHT COMPLIANT) INTEGRATED DOOR PANEL INSTALLING THE CUSTOM DOOR PANEL 1. Remove the door from the unit. 2. Remove the door seal to gain access to the custom door panel mounting holes. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 23 INSTALLING THE UNIT 3. Align the top of the custom door panel ﬂ ush with the top of the door. 4. Adjust the overlap of the custom door panel so it is equal on both sides of the door. 5. Secure the custom door panel to the door using six wood screws (provided). SAPPHIRE Ice Machine Operator’s Manual ©...
Page 24: Anti-Tip System
INSTALLING THE UNIT 6. Reinstall the door seal. Be sure the seal is properly seated. 7. Reinstall the door to the unit. ANTI-TIP SYSTEM On built-in installations, once the appliance is in place and leveled, it is required to secure the two anti-tip brackets underneath the countertop using two screws (provided).
Page 25: Operating The Unit
OPERATING THE UNIT IMPORTANT: ENSURING ICE FRESHNESS AND QUALITY • Although the unit has been tested and cleaned at the factory, discard the ﬁ rst batch of ice cubes due to long-term transit and storage. • If you do not use the ice machine regularly, the manufacturer recommends emptying the ice bin periodically to ensure ice freshness.
Page 26: Using The Controls
OPERATING THE UNIT Individual Ice Slab Ice USING THE CONTROLS The control panel is located at the top of the appliance. OTE: You have 30 seconds to make a control change before the display reverts to the default screen. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 27: Turning The Unit On
OPERATING THE UNIT TURNING THE UNIT ON 1. Press the ON/OFF button ( 2. The ice machine powers up and displays ICE. TURNING THE UNIT OFF 1. Press the ON/OFF button ( ) and hold for 3 seconds. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 28: Enter The Display Of Menu Items
OPERATING THE UNIT 2. The ice machine powers oﬀ and nothing is displayed. ENTER THE DISPLAY OF MENU ITEMS 1. Press the ENTER button ( SAPPHIRE Ice Machine Operator’s Manual © 2021 SAPPHIRE...
Page 29 OPERATING THE UNIT 2. The display shows the ﬁ rst menu item CLEAN ICE MACHINE. 3. Scroll to the next menu item by pressing the DOWN ARROW button ( 4. Scroll to the next menu item by pressing the DOWN ARROW button ( 5.
Page 30 OPERATING THE UNIT 6. Select the desired setting by pressing the ENTER button ( 7. To exit the menu, scroll down to EXIT MENU, then press the ENTER button ( OTE: Once a menu item is selected, it takes the user directly to the particular setting. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 31: Running The Clean Ice Machine Cycle
OPERATING THE UNIT RUNNING THE CLEAN ICE MACHINE CYCLE 1. Press the ENTER button ( ) to enter the menu. 2. Press the ENTER button ( ) to select CLEAN ICE MACHINE. 3. To CONFIRM the CLEANING function, press the ENTER button ( ) again.
Page 32 OPERATING THE UNIT 4. The display shows CLEANING and the time remaining for the CLEAN ICE MACHINE cycle to complete. OTE: Once the CLEAN cycle has completed the display reverts back to the default ICE screen. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 33: Setting Quiet Mode 4 Hours
OPERATING THE UNIT SETTING QUIET MODE 4 HOURS 1. Press the ENTER button ( ) to enter the menu. 2. Scroll down to TURN ON QUIET 4 HOURS setting and press the ENTER button ( 3. QUIET MODE is set and new ice production is now suspended for 4 hours. OTE: QUIET MODE 4 HOURS suspends ice production for 4 hours and otherwise functions normally.
Page 34: Exiting Or Stopping Quiet Mode 4 Hours
OPERATING THE UNIT EXITING OR STOPPING QUIET MODE 4 HOURS 1. Press the ENTER button ( ) to enter the menu. 2. Scroll down to TURN OFF QUIET 4 HOURS setting and press the ENTER button ( 3. The display reverts back to the default ICE screen and is no longer in QUIET mode. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 35: Setting Schedule Quiet Mode
OPERATING THE UNIT SETTING SCHEDULE QUIET MODE 1. Press the ENTER button ( ) to enter the menu. 2. Scroll down to the SCHEDULE QUIET MODE setting. 3. Press the ENTER button ( SAPPHIRE Ice Machine Operator’s Manual © 2021 SAPPHIRE...
Page 36 OPERATING THE UNIT 4. The user is then prompted to set the clock time ﬁ rst, prior to setting the desired SCHEDULE QUIET MODE setting, pressing the ENTER button ( 5. The display will show the clock at 00:00 and prompt the user to set the hour with the hour position ﬂ...
Page 37 OPERATING THE UNIT 7. Once the HOUR is set, press the ENTER button ( ) and the display will show the minutes position blashing the 00. 8. Using the UP / DOWN arrow button set the MINUTES. 9. Once the MINUTES are set, press the ENTER button ( SAPPHIRE Ice Machine Operator’s Manual ©...
Page 38 OPERATING THE UNIT 10. Using the UP / DOWN arrow button select AM or PM and the AM / PM will ﬂ ash until the user makes the selection. 11. Once the AM/PM is set, press the ENTER button ( 12.
Page 39 OPERATING THE UNIT 13. Using the UP / DOWN arrow button set the START TIME HOUR. 14. Once the HOUR is set, press the ENTER button ( ) and the display will show the minutes section ﬂ ashing 00. 15. Using the UP / DOWN arrow button set the START TIME MINUTES. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 40 OPERATING THE UNIT 16. Once the MINUTES are set, press the ENTER button ( 17. Using the UP / DOWN arrow button select START TIME AM or PM and the AM / PM will ﬂ ash until the user makes a selection. 18.
Page 41 OPERATING THE UNIT 19. Once the START TIME is properly set, the display prompts the user to set the END TIME HOUR for the SCHEDULE QUIET MODE pressing the UP or DOWN arrow and the display will show the hours section ﬂ ashing 00. 20.
Page 42 OPERATING THE UNIT 22. Using the UP / DOWN arrow button set the END TIME MINUTES and the display will show the minutes sectin ﬂ ashing 00. 23. Once the MINUTES are set, press the ENTER button ( 24. Using the UP / DOWN arrow button select END TIME AM or PM and the AM / PM will ﬂ ash until the user makes a selection.
Page 43: Adjusting Ice Thickness
OPERATING THE UNIT 25. Once the AM/PM is set, press the ENTER button ( 26. SCHEDULE QUIET MODE is now set and new ice production is suspended for the scheduled duration. The display will show QUIET, the crescent moon icon and the time set. OTE: QUIET will display ONLY during the set duration of QUIET MODE.
Page 44 OPERATING THE UNIT 2. Scroll to ADJUST ICE THICKNESS and press the ENTER button ( 3. Press the UP or DOWN ARROW button ( ) to scroll to desired setting. 4. Press the ENTER button ( ) to scroll to desired setting. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 45 OPERATING THE UNIT 5. Press the DOWN ARROW button ( ) to scroll to desired setting. 6. Press the DOWN ARROW button ( ) to scroll to the desired setting. 7. Press the DOWN ARROW button ( ) to scroll to the desired setting. SAPPHIRE Ice Machine Operator’s Manual ©...
Page 46: Enter Sabbath Mode
OPERATING THE UNIT 8. Press the ENTER button ( ) to select the desired setting. OTE: You can either wait 30 seconds or press the ENTER button ( ) to exit the ice thickness display and revert to ICE displayed. ENTER SABBATH MODE 1.
Page 47: Exiting Or Cancelling Sabbath Mode
OPERATING THE UNIT 3. Press the ENTER button ( 4. The display shows nothing but is still running and in SABBATH MODE. OTE: Sabbath mode suspends ice production during the setting and the interior light does not come on when the door is opened.
Page 48: Exiting The Menu
OPERATING THE UNIT 2. The display reverts to the default ICE screen. OTE: In the event of a power failure during Sabbath mode, Sabbath mode remains in effect and does not need to be reset. EXITING THE MENU 1. To exit the menu, scroll down to EXIT MENU, then press the ENTER button ( 2.
Page 49: Clean Alert Indicated
OPERATING THE UNIT CLEAN ALERT INDICATED 1. When the ice machine recognizes that cleaning is needed, CLEAN ICE MACHINE will be displayed. The user must press the ENTER button ( 2. To CONFIRM the CLEANING function, press the ENTER button ( ) again.
Page 50: Filter Alert Indicated
OPERATING THE UNIT 4. When the ice machine has completed the CLEAN cycle, the default ICE screen will display. FILTER ALERT INDICATED 1. When the ice machine recognizes that the ﬁ lter needs to be replaced, the FILTER indicator LED will automatically light.
Page 51: Clearing Simple Error Codes
OPERATING THE UNIT 3. Once the FILTER is replaced, the LED indicator will no longer be lit. CLEARING SIMPLE ERROR CODES DOOR OPEN alert is an audible alert and shows DOOR OPEN in the display and the alert automatically clears when the door is closed. OTE: The audible alert is 3 beeps that occur every 30 seconds after the door has remained open for more than 2 minutes and automatically clears when the door is properly closed.
Page 52 OPERATING THE UNIT EXTRA LONG ICE HARVEST ALARM: LONG HARVEST is displayed as an ERROR CODE. 1-866-754-6672 HIGH TEMPERATURE ALARM: COND HOT is displayed as an ERROR CODE. 1-866-754-6672 EVAPORATOR SENSOR ALARM: EVAP SENSOR FAULT is displayed as an ERROR CODE. 1-866-754-6672 WATER FILTER NOT INSTALLED REMINDER: WATER FILTER NOT INSTALLED is displayed as an alarm.
Page 53 OPERATING THE UNIT CONDENSER SENSOR ALARM: COND SENSOR FAULT is displayed as an ERROR CODE. 1-866-754-6672 WATER SHORTAGE ALARM: WATER FAULT is displayed as an ERROR CODE. 1-866-754-6672 DRAINAGE FAULT ALARM: DRAINAGE FAULT is displayed as an ERROR CODE. 1-866-754-6672 BIN SENSOR FAULT ALARM: BIN SENSOR FAULT is displayed as an ERROR CODE.
Page 54: Expecting Normal Sounds
OPERATING THE UNIT EXPECTING NORMAL SOUNDS Your new ice machine may make sounds that are not familiar to you. Hard surfaces like the ﬂ oor and walls can make the sounds seem louder than they actually are. The following describes the kinds of sounds that might be new to you and the source of those sounds: •...
Page 55: Care And Maintenance
CARE AND MAINTENANCE WARNING Electrical Shock Hazard Always disconnect power at the source before working on the unit. Failure to unplug the clear ice machine could result in electrical shock or personal injury. • Do not touch the power plug when your hands are wet. •...
Page 56 CARE AND MAINTENANCE 2. Grasp the base of the water ﬁ lter. Rotate the ﬁ lter counterclockwise until it feels loose. 3. Pull the water ﬁ lter out of the machine. 4. Using a new water ﬁ lter, insert the ﬁ lter into the machine aligning tabs on the ﬁ lter with slots in the water ﬁ...
Page 57: Cleaning And Maintaining The Unit
CARE AND MAINTENANCE CLEANING AND MAINTAINING THE UNIT Perform periodic cleaning and proper maintenance to ensure eﬃ ciency, top performance, and long life. The maintenance intervals listed in this manual are based on normal conditions. You may want to shorten the intervals if you have pets or if you have other special considerations. •...
Page 58: Cleaning The Unit's Interior
CARE AND MAINTENANCE CLEANING THE UNIT’S INTERIOR When necessary, defrost and thoroughly clean the inside of the unit with mild soap and water. Do not use electrical heating devices or sharp or pointed tools when defrosting the unit. When defrosting or leaving the unit turned oﬀ , leave the door open. Leaving the door open allows air to dry the inside of the cabinet, reducing the chance for mildew and damage to the mold mechanism’s components.
Page 59: Starting Up The Unit
CARE AND MAINTENANCE STARTING UP THE UNIT 1. Turn on the water, check for leaks, and then turn on power. 2. Turn on the unit by pressing the power button. 3. The water supply valve will turn on immediately to supply water to the unit. The water pump and compressor will turn on later (approximately 5 minutes) to initiate the ice making cycle.
Page 60: Troubleshooting
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS • The machine won't operate. • The ice machine is unplugged. • Plug the ice machine in. • The ice machine power switch is • Verify that the control unit is OFF. properly programmed. • The ice storage bin is full of ice. •...
Page 61 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS • The ice made is too large and has • The water temperature in the • Stop the machine and reset the pieces sticking together. storage tray or ambient is too low. ice-making cycle. • Restart the machine after turning it oﬀ...
Page 62: Disposing The Unit
DISPOSING THE UNIT This symbol on the product or its packaging indicates that you cannot treat this product as normal domestic trash; you must hand it in to a collection point for recycling electric and electronic appliances. Your contribution to the correct disposal of this product protects the environment. Contact your local municipal authority if you need more information about recycling this product.
Page 63: Warranty
WARRANTY LIMITED WARRANTY COVERAGE The Legacy Companies, warrants to the original purchaser of its SAPPHIRE products that they will be free from defects in materials and workmanship for the following time periods from the date of purchase shown on the sales receipt: Two (2) year Parts &...
Page 64 WARRANTY CONSUMABLES: This warranty does not include consumable parts such as water ﬁ lters and light bulbs. ADJUSTMENTS & CALIBRATIONS: Adjustments including calibrations, leveling, tightening of fasteners, or utility connections normally associated with the original installation are the responsibility of the dealer, installer or the end user and not the responsibility of SAPPHIRE or The Legacy Companies and will not be considered warranty issues for this Limited Warranty.
Page 66 “Sapphie” The Beautiful & Adaptable Sapphire-bellied Hummingbird Lepidopyga lilliae SapphireAppliances.com | 866.754.6672 SAPPHIRE Appliances | The Legacy Companies 3355 Enterprise Avenue, Suite 160, Weston, FL 33331 © 2021 091421 P/N 15IM 1-21...

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