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Sapphire Audio SIIM15 Operator's Manual

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Wine Refrigerators | Ice Machines | Beverage Centers | Glass Door Refirgerators | Accessories
15" Clear Ice Machine
Operator's Manual
Gourmet (SIIM15) & Square Cube Models (SSIM15)
With and Without Factory Installed Drain Pump
Indoor, ADA Height & Outdoor Models
Indoor, ADA Height & Outdoor Models
Indoor, ADA Height & Outdoor Models
SAPMN02
080122
Adapting to Your Environment
Indoor, Outdoor and ADA
SapphireAppliances.com | 866.754.6672

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  • Page 1 Wine Refrigerators | Ice Machines | Beverage Centers | Glass Door Refirgerators | Accessories 15" Clear Ice Machine Operator’s Manual Gourmet (SIIM15) & Square Cube Models (SSIM15) With and Without Factory Installed Drain Pump Indoor, ADA Height & Outdoor Models Indoor, ADA Height &...

  • Page 2: Product Registration Information

    WARNING California Proposition 65 Certain components in this product and its related accessories contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm. PRODUCT REGISTRATION INFORMATION Please record your model’s information. You will need to know this information whenever you call to request infor- mation or service.
  • Page 3 T A B L E O F C O N T E N T S S AF T E Y ............................5 SAFETY DEFINITIONS......................5 SAFETY PRECAUTIONS .......................5 S PE CIF ICAT IO NS ........................7 SAPPHIRE 15-INCH CLEAR ICE SHOT GLASS..............7 SAPPHIRE 15-INCH SLAB CLEAR ICE ................7 INS T AL L ING T H E U NIT ......................8 REQUIRED CABINET OPENING ..................10 BUILT-IN CABINET DIMENSIONS ..................10...
  • Page 4 T AB L E O F CO NT E NT S ANTI-TIP SYSTEM ........................22 INTEGRATED GRILL/PLINTH....................22 O PE RAT ING T H E U NIT ......................2 3 Important: Ensuring Ice Freshness and Quality..............23 OTHER OPERATING TIPS....................23 Ice Machine Production .....................23 USING THE CONTROLS ......................24 Turning the Unit On......................25 Turning the Unit Off......................25...
  • Page 5 T AB L E O F CO NT E NT S CLEANING AND MAINTAINING THE UNIT ................55 Cleaning the Unit’s Exterior ....................55 Cleaning the Unit’s Interior....................56 Extended Periods of Non-Use ...................56 Recommissioning the Unit ....................56 Starting Up the Unit ......................57 Cleaning the Condenser ....................57 T RO U B L E S H O O T ING ......................58 D IS PO S ING T H E U NIT ......................60...

  • Page 6: Safety Definitions

    SAFETY SAFETY DEFINITIONS The w ords DANGER, WARNING, CAUTION and NOTICE are used throughout this manual to highlight important information. Be certain that the meanings of these alerts are know n to all w ho operate and install the appliance. DANGER Indicates a hazardous situation that, if not avoided, will result in death or serious injury.

  • Page 7: Moving Precautions

    TAB L E OF CONTENTS MOVING PRECAUTIONS • When moving the appliance, do not turn it upside-dow n and do not unlevel it more than 45 degrees. • Do not move the appliance w ithout emptying it and securing the door in the closed position. INSTALLING PRECAUTION •...

  • Page 8: Specifications

    S P E CI F ICA T I O N S S P E CI F ICA T I O N S S APP H IR E 1 5 - INC H C L E AR IC E S H O T G L A S S 15-INCH INDOOR 15-INCH OUTDOOR FEATURES...

  • Page 9: Installing The Unit

    INSTA L L ING T H E UNIT WARNING Fire / E x p losion H azard DO NOT install in spaces containing gasoline engines, fuel tanks or fuel line fittings. This device does not meet federal requirement for ignition protection. IM PORTANT: Plumb ing and Electrical Tip s •...
  • Page 10 TAB L E OF CONTENTS Tips on Moving and Setting up the Unit CAUTION Ti p H azard Be sure to use caution when working around an uninstalled unit. The unit is capable of tipping over if it is not installed and properly anchored. •...
  • Page 11 TAB L E OF CONTENTS REQUIRED CABINET OPENING WARNING Fire / E x p losion H azard DO NOT install in spaces containing gasoline engines, fuel tanks or fuel line fittings. This device does not meet federal requirement for ignition protection. Failure to comply could result in injury or death.
  • Page 12 TAB L E OF CONTENTS SAPPHIRE 15-INCH (ADA HEIGHT COMPLIANT) BUILT-IN CABINET DIMENSIONS 7.00" (177 mm) NOTICE • If you remove the rubber feet from the bottom of the unit, reinstall the mounting screws into the bottom of the cabinet to avoid damage to components mounted to the base pan. •...

  • Page 13: Electrical Connection

    TAB L E OF CONTENTS ELECTRICAL CONNECTION Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, you must properly ground this appliance. The power cord of this appliance features a three-prong grounding plug that mates with a standard three-prong grounding wall outlet ini i e the i i it e e tri...

  • Page 14: Connecting The Water Supply

    TAB L E OF CONTENTS AVOIDING USE OF EXTENSION CORDS Because of potential safety hazards under certain conditions, the manufacturer strongly recommends that you do not use an extension cord with this appliance. GRAVITY DRAIN MODELS • The drain hose must have a minimum drop of 1/4" per foot and must not create traps. •...

  • Page 15: Leveling The Unit

    TAB L E OF CONTENTS 5. Turn on the main water supply and tap. Check for leaks in the water supply connection. Tighten all connections. LEVELING THE UNIT The appliance requires leveling before it can work properly. If necessary, raise or lower the unit by turning the four leveling feet on the bottom.

  • Page 16: Reversing The Door

    TAB L E OF CONTENTS NOTICE It is extremely important that the ice machine is level. If it is not level, production of uneven ice will occur. Adjust all four leveling feet evenly so that the top of the appliance is at the desired installation height and is level.
  • Page 17 TAB L E OF CONTENTS 4. Remove the inner top and bottom right-side hinge screws. Install these screws about three turns in the left-side outer top and bottom screw locations. i t the r ff the ene right i e t te the iti n it n the t partially installed left-side screws.

  • Page 18: Custom Door Panel

    TAB L E OF CONTENTS 7. Install the plugs into the four open holes on the right side. CUSTOM DOOR PANEL A custom door panel/frame can be fabricated for the appliance. Handle hardware must also be provided, if needed. Finish all sides of the custom panel. They may be visible when the door is open. SAPPHIRE Clear Ice Machine ©...
  • Page 19 TAB L E OF CONTENTS 15-INCH INDOOR SOLID INTEGRATED PANEL " " " " " " " " " " " " SAPPHIRE Clear Ice Machine © 2022 SAPPHIRE Operator’s Manual...
  • Page 20 TAB L E OF CONTENTS 15-INCH INDOOR FRAMED INTEGRATED PANEL SAPPHIRE Clear Ice Machine © 2022 SAPPHIRE Operator’s Manual...
  • Page 21 TAB L E OF CONTENTS 15-INCH (ADA HEIGHT COMPLIANT) INTEGRATED DOOR PANEL INSTALLING THE CUSTOM DOOR PANEL 1. Remove the door from the unit. 2. Remove the door seal to gain access to the custom door panel mounting holes. SAPPHIRE Clear Ice Machine ©...
  • Page 22 TAB L E OF CONTENTS ign the t the u t ne u h ith the t 4. Adjust the overlap of the custom door panel so it is equal on both sides of the door. 5. Secure the custom door panel to the door using six wood screws (provided). SAPPHIRE Clear Ice Machine ©...

  • Page 23: Anti-Tip System

    TAB L E OF CONTENTS 6. Reinstall the door seal. Be sure the seal is properly seated. 7. Reinstall the door to the unit. ANTI-TIP SYSTEM On built-in installations, once the appliance is in place and leveled, it is required to secure the two anti-tip brackets underneath the countertop using two screws (provided).
  • Page 24 OPERATING T H E UNIT IMPORTANT: ENSURING ICE FRESHNESS AND QUALITY • th ugh the unit h een te te e ne t the r the r t i e u e due to long-term transit and storage. • If you do not use the ice machine regularly, the manufacturer recommends emptying the ice bin periodically to ensure ice freshness.

  • Page 25: Using The Controls

    TAB L E OF CONTENTS Individual Ice Slab Ice USING T H E CONTRO L S The control panel is located at the top of the appliance. OTE: You have 30 seconds to make a control change before the display reverts to the default screen. SAPPHIRE Clear Ice Machine ©...

  • Page 26: Turning The Unit On

    TAB L E OF CONTENTS TURNING THE UNIT ON 1. Press the ON/OFF button ( 2. The ice machine pow ers up and displays ICE. TURNING THE UNIT OFF 1. Press the ON/OFF button ( ) and hold for 3 seconds. SAPPHIRE Clear Ice Machine ©...
  • Page 27 TAB L E OF CONTENTS 2. The i e hine ff n n thing i ENTER THE DISPLAY OF MENU ITEMS 1. Press the ENTER button ( SAPPHIRE Clear Ice Machine © 2022 SAPPHIRE Operator’s Manual...
  • Page 28 TAB L E OF CONTENTS 2. The i the r t enu ite 3. Scroll to the next menu item by pressing the DOWN ARROW button ( 4. Scroll to the next menu item by pressing the DOWN ARROW button ( 5.
  • Page 29 TAB L E OF CONTENTS 6. Select the desired setting by pressing the ENTER button ( 7. To exit the menu, scroll dow n to EXIT MENU, then press the ENTER button ( OTE: Once a menu item is selected, it takes the user directly to the particular setting. SAPPHIRE Clear Ice Machine ©...
  • Page 30 TAB L E OF CONTENTS RUNNING THE CLEAN ICE MACHINE CYCLE 1. Press the ENTER button ( ) to enter the menu. 2. Press the ENTER button ( e e t 3. T un ti n utt n ) again. SAPPHIRE Clear Ice Machine ©...
  • Page 31 TAB L E OF CONTENTS 4. The i n the ti e re ining r the complete. OTE: Once the CLEAN cycle has completed the display reverts back to the default ICE screen. SAPPHIRE Clear Ice Machine © 2022 SAPPHIRE Operator’s Manual...
  • Page 32 TAB L E OF CONTENTS SETTING QUIET MODE 4 HOURS 1. Press the ENTER button ( ) to enter the menu. 2. Scroll dow n to TURN ON QUIET 4 HOURS setting and press the ENTER button ( 3. QUIET MODE is set and new ice production is now suspended for 4 hours. OTE: QUIET MODE 4 HOURS suspends ice production for 4 hours and otherwise functions normally.
  • Page 33 TAB L E OF CONTENTS EXITING OR STOPPING QUIET MODE 4 HOURS 1. Press the ENTER button ( ) to enter the menu. 2. Scroll dow n to TURN OFF QUIET 4 HOURS setting and press the ENTER button ( 3.
  • Page 34 TAB L E OF CONTENTS SETTING SCHEDULE QUIET MODE 1. Press the ENTER button ( ) to enter the menu. n t the etting 3. Press the ENTER button ( SAPPHIRE Clear Ice Machine © 2022 SAPPHIRE Operator’s Manual...
  • Page 35 TAB L E OF CONTENTS 4. The u er i then r te t et the ti e r t ri r t etting the e ire QUIET MODE setting, pressing the ENTER button ( 5. The display w ill show the clock at 00:00 and prompt the user to set the hour w ith the hour position hing the 6.
  • Page 36 TAB L E OF CONTENTS 7. Once the HOUR is set, press the ENTER button ( ) and the display w ill show the minutes position blashing the 00. 8. Using the UP / DOWN arrow button set the MINUTES. 9.
  • Page 37 TAB L E OF CONTENTS 10. U ing the U utt n e e t n the h unti the u er makes the selection. 11. Once the AM/PM is set, press the ENTER button ( 12. Once the time is properly set, the display prompts the user to set the START TIME HOUR for the re ing the U n the i the h ur...
  • Page 38 TAB L E OF CONTENTS 13. Using the UP / DOWN arrow button set the START TIME HOUR. 14. Once the HOUR is set, press the ENTER button ( ) and the display w ill show the minutes e ti n hing 15.
  • Page 39 TAB L E OF CONTENTS 16. Once the MINUTES are set, press the ENTER button ( 17. U ing the U utt n e e t T n the h unti the user makes a selection. 18. Once the AM/PM is set, press the ENTER button ( SAPPHIRE Clear Ice Machine ©...
  • Page 40 TAB L E OF CONTENTS 19. Once the START TIME is properly set, the display prompts the user to set the END TIME HOUR r the re ing the U n the i h ur e ti n hing 20. Using the UP / DOWN arrow button select the END TIME HOUR. 21.
  • Page 41 TAB L E OF CONTENTS 22. Using the UP / DOWN arrow button set the END TIME MINUTES and the display w ill show the inute e tin hing 23. Once the MINUTES are set, press the ENTER button ( 24.

  • Page 42: Adjusting Ice Thickness

    TAB L E OF CONTENTS 25. Once the AM/PM is set, press the ENTER button ( et n ne i e r u ti n i en e r the he u e duration. The display w ill show QUIET, the crescent moon icon and the time set. OTE: QUIET will display ONLY during the set duration of QUIET MODE.
  • Page 43 TAB L E OF CONTENTS 2. Scroll to ADJ UST ICE THICK NESS and press the ENTER button ( 3. Press the UP or DOWN ARROW button ( ) to scroll to desired setting. 4. Press the ENTER button ( ) to scroll to desired setting.
  • Page 44 TAB L E OF CONTENTS 5. Press the DOWN ARROW button ( ) to scroll to desired setting. 6. Press the DOWN ARROW button ( ) to scroll to the desired setting. 7. Press the DOWN ARROW button ( ) to scroll to the desired setting. SAPPHIRE Clear Ice Machine ©...
  • Page 45 TAB L E OF CONTENTS 8. Press the ENTER button ( ) to select the desired setting. OTE: You can either wait 30 seconds or press the ENTER button ( ) to exit the ice thickness display and revert to ICE displayed.
  • Page 46 TAB L E OF CONTENTS 3. Press the ENTER button ( 4. The display show s nothing but is still running and in SABBATH MODE. OTE: Sabbath mode suspends ice production during the setting and the interior light does not come on when the door is opened.

  • Page 47: Exiting The Menu

    TAB L E OF CONTENTS 2. The i re ert t the e u t reen OTE: In the event of a power failure during Sabbath mode, Sabbath mode remains in effect and does not need to be reset. EXITING THE MENU 1.
  • Page 48 TAB L E OF CONTENTS CLEAN ALERT INDICATED hen the i e hine re gni e th t e ning i nee e displayed. The user must press the ENTER button ( 2. T un ti n utt n ) again. 3.
  • Page 49 TAB L E OF CONTENTS hen the i e hine h ete the e the e u t reen i FILTER ALERT INDICATED hen the i e hine re gni e th t the ter nee e re in i w ill automatically light.
  • Page 50 TAB L E OF CONTENTS 3. On e the i re in i t r i n nger e it CLEARING SIMPLE ERROR CODES DOOR OPEN alert is an audible alert and show s DOOR OPEN in the display and the alert automatically clears w hen the door is closed.
  • Page 51 TAB L E OF CONTENTS 1-866-754-6672 OT i 1-866-754-6672 U T i 1-866-754-6672 alarm. (Only for models w ith Water Filter) SAPPHIRE Clear Ice Machine © 2022 SAPPHIRE Operator’s Manual...
  • Page 52 TAB L E OF CONTENTS U T i 1-866-754-6672 U T i 1-866-754-6672 U T i 1-866-754-6672 U T i e h t 1-866-754-6672 BIN SENSOR FAULT SAPPHIRE Clear Ice Machine © 2022 SAPPHIRE Operator’s Manual...
  • Page 53 TAB L E OF CONTENTS E X PECTING NOR M A L SOUNDS ur ne i e hine th t re n t i i r t e i e the w alls can make the sounds seem louder than they actually are. The follow ing describes the kinds of sounds that might be new to you and the source of those sounds: •...

  • Page 54: Care And Maintenance

    CARE AND MAINTENANCE WARNING Electrical Shock Hazard Always disconnect power at the source before working on the unit. Failure to unplug the clear ice machine could result in electrical shock or personal injury. • Do not touch the power plug when your hands are wet. •...
  • Page 55 TAB LE OF CONTENTS ter ter t te the ter unter i e unti it ee u the ter ter ut hine 4. U ing ter ter in ert the ter int the hine igning t n the ter ith t in the ter ter he t te the...

  • Page 56: Cleaning And Maintaining The Unit

    TAB LE OF CONTENTS CLEANING AND MAINTAINING THE UNIT er r e ning n inten n e t en ure e er r i e The inten n e inter i te in thi n n r n iti n nt t h rten the inter e et...

  • Page 57: Cleaning The Unit's Interior

    TAB LE OF CONTENTS CLEANING THE UNIT’S INTERIOR hen ne e t n th r ugh e n the in i e the unit ith u e e e tri he ting e i e r h r inte t hen e r ting the unit hen e r...

  • Page 58: Starting Up The Unit

    TAB LE OF CONTENTS STARTING UP THE UNIT 1. Turn n the ter he n then turn n 2. Turn n the unit re ing the er utt n 3. The ter u e i turn n i e i te t ter t the unit The ter u r i turn n...

  • Page 59: Troubleshooting

    T R O U B L E S H O O T ING PRO B L E M PO S S IB L E CAU S E S S O L U T IO NS • The machine w on' t operate. •...
  • Page 60 T AB L E O F CO NT E NT S PRO B L E M PO S S IB L E CAU S E S S O L U T IO NS • Noise during operation. • The feet are not leveled. •...
  • Page 61 DISPOSING T H E UNIT This symbol on the product or its packaging indicates that you cannot treat this product as normal domestic trash; you must hand it in to a collection point for recycling electric and electronic appliances. Your contribution to the correct disposal of this product protects the environment. Contact your local municipal authority if you need more information about recycling this product.

  • Page 62: L I M I T E D Warran T Y C O V E Rag E

    WARRAN T Y L I M I T E D WARRAN T Y C O V E RAG E The Legacy Companies, w arrants to the original purchaser of its SAPPHIRE products that they w ill be free from defects in materials and w orkmanship for the follow ing time periods from the date of purchase show n on the sales receipt: Tw o (2) year Parts &...
  • Page 63 T AB L E O F CO NT E NT S CO NS U M AB L E S : Thi rr nt e n t in u e ter ter ight bulbs. AD J U S T M E NT S & CAL IB RAT IO NS : Adjustments including calibrations, leveling, tightening of fasteners, or utility connections normally associated w ith the original installation are the responsibility of the dealer, installer or the end user and not the responsibility of SAPPHIRE or The Legacy Companies and w ill not be considered w arranty issues for this Limited Warranty.
  • Page 64 SapphireAppliances.com | 866.754.6672 SAP P H IRE Appliances | T he L egacy Companies 3 3 55 E nterprise Avenu e , Su ite 1 60 , Weston, F L 3 3 3 3 1 © 2 022 080122 P/ N 1 5 IM 1 - 2 1...

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