Motorola 0B89 Series Service Manual
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Motorola 0B89 Series Service Manual

Motorola 0B89 Series Service Manual

Tri-band mobile telephone. level 1 and 2
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Level 1 and 2 Service Manual
Product Family 0B89
Tri-Band Mobile Telephone
V.Series™ 66
GSM 900/1800/1900 MHz & GPRS Technologies

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Summary of Contents for Motorola 0B89 Series

  • Page 1 Level 1 and 2 Service Manual Product Family 0B89 Tri-Band Mobile Telephone V.Series™ 66 GSM 900/1800/1900 MHz & GPRS Technologies...
  • Page 2 Draft Service Manual Revision History Date Page(s) Description Comments Replaced product photo with more current 10/18/01 front cover Rev A: Requested by Katy Oldham photo 10/18/01 Revised Fig 1 using more current product Rev A: Requested by Katy Oldham 10/18/01 Revised Fig 2 using more current product Rev A: Requested by Katy Oldham 10/18/01...

  • Page 3: Table Of Contents

    0B89 Table of Contents Level 1 and 2 Service Manual 1 and 2 Table of Contents 6881038B20 Table of Contents Introduction ................. 1 Product Identification .
  • Page 4 Table of Contents Product Family 0B89 Part Number Charts ................45 Related Publications .

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing.

  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 7: Warranty Service Policy

    Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers will perform level 4 (full component) repairs.

  • Page 8: Customer Support

    When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 9: Specifications

    Level 1 and 2 Service Manual Specifications Specifications General Function Specification Frequency Range GSM 880-915 MHz Tx (with EGSM) 925-960 MHZ Rx Frequency Range DCS 1710-1785 MHz Tx 1805-1880 MHz Rx Frequency Range PCS 1850.2-1909.8 MHz Tx 1930.2-1989.8 MHz Rx Channel Spacing 200 kHz Channels...

  • Page 10: Product Overview

    Product Overview Product Family 0B89 Product Overview Motorola PF 0B89 telephones are the smallest and lightest global system for mobile communications (GSM) general packet radio service (GPRS) wireless application protocol (WAP)-enabled mobile phones currently available. The PF 0B89 incorporates a new user interface (UI) for easier operation, allows short message service (SMS) text messaging, and includes personal information manager (PIM) functionality.
  • Page 11 Level 1 and 2 Service Manual Product Overview • Display animation ® • VibraCall vibrating alert • Voice recorder personal memo feature • Voice activation for phone book entries and menu shortcuts • Simplified text entry using iTAP predictive text entry •...

  • Page 12: Simplified Text Entry

    Product Overview Product Family 0B89 Simplified Text Entry There are three different ways to enter text using the phone keypad: • iTAP predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options.

  • Page 13: General Operation

    Level 1 and 2 Service Manual General Operation General Operation Controls, Indicators, and Input/Output (I/O) Connections The PF 0B89 telephone’s controls are located on the sides of the device and on the keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 3). Service status is indicated by a tri-color light emitting diode (LED) located on top of the phone.

  • Page 14: Menu Navigation

    General Operation Product Family 0B89 Menu Navigation PF 0B89 telephones are equipped with a new user-friendly interface that employs soft keys and a 4-way navigation key to access phone functions and features. See Figure 2. Right Soft Key Left Soft Key Perform the Perform the function shown...
  • Page 15 Level 1 and 2 Service Manual General Operation Display animation makes the phone’s menus move smoothly as the user scrolls up and down. Turn animation off to conserve the battery.. Whether a phone displays all indicators depends on the programming and services to which the user subscribes.

  • Page 16: User Interface Menu Structure

    General Operation Product Family 0B89 User Interface Menu Structure Figure 4 shows the PF 0B89 telephone menu structure. 010420a Figure 4. PF 0B89 Menu Structure Alert Settings PF 0B89 telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time.

  • Page 17: Battery Function

    Level 1 and 2 Service Manual General Operation Battery Function Battery Gauge The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery.
  • Page 18 General Operation Product Family 0B89 November 29, 2001 6881038B20...

  • Page 19: Tools And Test Equipment

    Keypad PCB removal tool Used for keypad PCB removal 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (847) 538-8000; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023. 2. Available from AMS Software & Elecktronic GmbH at +49-461-90398-50 or web site http://www.ams-fl.com/htdocs/de/.

  • Page 20: Disassembly

    Disassembly Product Family 0B89 Disassembly The procedures in this section provide instructions for the disassembly of a PF 0B89 telephone. Tools and equipment used for the phone are listed in Table 2, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).

  • Page 21: Removing And Replacing The Subscriber Identity Module (Sim)

    Level 1 and 2 Service Manual Disassembly There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
  • Page 22 Disassembly Product Family 0B89 To replace, insert the SIM into the holder, ensuring the keyed corner of the SIM aligns with the notch molded into the holder. SIM HOLDER FLIP ASSEMBLY 010423o Figure 7. Removing the SIM card Close the SIM holder and slide it up (toward the antenna) to lock. Replace the bezel, making sure it snaps firmly in place.

  • Page 23: Removing And Replacing The Antenna

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Antenna Remove the battery as described in the procedures. By hand, rotate the antenna counterclockwise until loose. See Figure 8. ANTENNA 010424o Figure 8. Removing the antenna When the antenna threads are completely disengaged, pull the antenna straight out of the phone housing to remove.

  • Page 24: Removing And Replacing The Light Guide

    Disassembly Product Family 0B89 Removing and Replacing the Light Guide Remove the battery as described in the procedures. Be careful not to mar the surface of the phone housing or the light guide when using diagonal cutters in the following step. Using the diagonal cutters, gently grasp the exposed portion of the light guide and pull straight out of the housing.
  • Page 25 Level 1 and 2 Service Manual Disassembly Using a Torx driver with a T-6 bit, remove the 2 screws from the bottom of the rear housing. See Figure 10. With the flat end of the disassembly tool, carefully pry the 2 housing catches inward to release the rear housing.

  • Page 26: Removing And Replacing The Transceiver Board Assembly

    Disassembly Product Family 0B89 To replace, align the opening in the top of the rear housing with the alert transducer on the transceiver board, then rotate the rear housing down until the 2 housing catches engage with the corresponding openings on the rear housing.
  • Page 27 Level 1 and 2 Service Manual Disassembly Lift the transceiver board assembly from the front housing. See Figure 13. DISASSEMBLY TOOL TRANSCEIVER BOARD FRONT HOUSING 010429o Figure 13. Removing the transceiver board assembly To replace, insert the transceiver board assembly into the front housing with the flex connector on top.

  • Page 28: Removing And Replacing The Keypad Pcb

    Disassembly Product Family 0B89 Removing and Replacing the Keypad PCB Remove the battery, antenna, light guide, rear housing, and transceiver board assembly as described in the procedures. While holding the transceiver board assembly stationary with the keypad PCB facing you, carefully work the forked end of the keypad PCB removal tool between the keypad PCB and the transceiver board at the connector as shown in Figure 14 steps 1 and 2.

  • Page 29: Removing And Replacing The Microphone Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Microphone Assembly Remove the battery, antenna, light guide, rear housing, and transceiver board assembly as described in the procedures. DISASSEMBLY TOOL MICROPHONE FRONT HOUSING 010431o Figure 15. Removing the microphone assembly Using the flat end of the disassembly tool, carefully lift the microphone assembly from its front housing cavity.

  • Page 30: Removing And Replacing The Keypad

    Disassembly Product Family 0B89 Removing and Replacing the Keypad Remove the battery, antenna, light guide, rear housing, and transceiver board assembly as described in the procedures. Lift the keypad from the front housing as shown in Figure 16. DISASSEMBLY TOOL KEYPAD FRONT HOUSING...
  • Page 31 Level 1 and 2 Service Manual Disassembly Gently depress the 2 lens assembly catches to release the flip housing. See Figure 18A. LENS ASSEMBLY FLIP HOUSING MOUNTING SCREW LENS ASSEMBLY 010433o Figure 17. Removing the lens assembly FLIP LENS HOUSING ASSEMBLY CATCH, 2 PLACES...

  • Page 32: Removing And Replacing The Real Time Clock (Rtc) Battery

    Disassembly Product Family 0B89 Lift the lens completely away from the flip as shown in Figure 18B. Do not remove the transparent protective film from the front of the new lens. This film prevents damage to the lens during service and handling. It is to be removed only by the end user.

  • Page 33: Removing And Replacing The Display Board Assembly

    Level 1 and 2 Service Manual Disassembly positive battery terminal is up (facing away from the display board) and the battery is completely seated in its socket. Replace the lens assembly, antenna, SIM, and battery as described in the procedures. Removing and Replacing the Display Board Assembly This product contains static-sensitive devices.
  • Page 34 Disassembly Product Family 0B89 Using the flat end of the disassembly tool, gently pry the vibrator from the flip housing. See Figure 21. FLIP ASSEMBLY DISASSEMBLY TOOL VIBRATOR DISPLAY BOARD 010437o Figure 21. Removing the vibrator from the flip housing DISASSEMBLY TOOL DISPLAY BOARD FLIP HOUSING...

  • Page 35: Removing And Replacing The Lcd Module

    Level 1 and 2 Service Manual Disassembly Lift the display board assembly from the flip housing as shown in Figure 22. To replace, insert the display board into the flip housing, ensuring the display board is properly seated. Using the disassembly tool, align and connect the flex to the display board. Apply slight pressure to the flex connector until it snaps into place.
  • Page 36 Disassembly Product Family 0B89 Locate the 4 LCD module mounting tabs shown in Figure 23. Using the flat end of the disassembly tool, straighten the 2 LCD module tabs shown in the figure. LCD MODULE DISPLAY BOARD 010440o Figure 24. Removing the LCD module Tilt up and remove the LCD module from the display board assembly as shown in Figure 24.

  • Page 37: Removing And Replacing The Flip Housing

    Level 1 and 2 Service Manual Disassembly Replace the display board assembly, lens assembly, antenna, SIM, and battery as described in the procedures. Removing and Replacing the Flip Housing The printed flexible cable (flex) is very fragile. Use extreme care when removing and replacing the flip assembly.
  • Page 38 Disassembly Product Family 0B89 Using the pointed tweezer through the flip housing aperture, depress the hinge mechanism to release the flip housing from the front housing knuckle. See Figure 25A. Carefully tilt and slightly separate the flip housing (Figure 25B), flex still attached, from the front housing.

  • Page 39: Removing And Replacing The Flex Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Flex Assembly Remove the battery, SIM, antenna, light guide, rear housing, transceiver board assembly, microphone assembly, keypad, lens assembly, display board assembly, and flip housing as described in the procedures. FLEX SLOT FLIP HOUSING...
  • Page 40 Disassembly Product Family 0B89 November 29, 2001 6881038B20...

  • Page 41: Sim Cards And Identification

    The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 27.

  • Page 42: International Mobile Station Equipment Identity (Imei)

    SIM Cards and Identification Product Family 0B89 International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The following diagram illustrates the various parts of this number. IMEI 16 Digits 6 Digits 2 Digits...

  • Page 43: Troubleshooting

    Troubleshooting Troubleshooting Manual Test Mode Motorola PF 0B89 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.
  • Page 44 Troubleshooting Product Family 0B89 Table 3. Manual Test Commands (Continued) Key Sequence Test Function/Name Remarks 5*0*8 Set audio level 8 5*0*9 Set audio level 9 5*0*10 Set audio level 10 5*0*11 Set audio level 11 5*0*12 Set audio level 12 5*0*13 Set audio level 13 5*0*14...

  • Page 45: Troubleshooting Chart

    Level 1 and 2 Service Manual Troubleshooting Troubleshooting Chart Table 4. PF A28 Telephone: Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.
  • Page 46 Troubleshooting Product Family 0B89 Table 4. PF A28 Telephone: Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY d) Display board defective. Remove display board as described in the procedures and replace with a known good display board.
  • Page 47 Level 1 and 2 Service Manual Troubleshooting Table 4. PF A28 Telephone: Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY e) Transceiver board assembly Replace the transceiver board assembly (refer defective. to 1c). Verify that the fault has been cleared and reassemble with the new transceiver board assembly.

  • Page 48: Programming: Software Upgrade And Flexing

    Troubleshooting Product Family 0B89 Table 4. PF A28 Telephone: Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 11. Real Time Clock resetting when Lithium button cell in the display board Replace the RTC battery as described in the standard battery is removed.

  • Page 49: Part Number Charts

    Level 1 and 2 Service Manual Part Number Charts Part Number Charts The following charts are provided as a reference for the parts associated with PF 0B89 telephones. Related Publications V.Series™ 66 Wireless Phone User Guide, U.S. English SJJN4267 V.Series™ Wireless Phone User Guide, Simple Chinese SJJN4110 V.Series™...

  • Page 50: Exploded View Diagram

    Part Number Charts Product Family 0B89 Exploded View Diagram 010245o Figure 29. Exploded view diagram November 29, 2001 6881038B20...

  • Page 51: Exploded View Parts List

    Level 1 and 2 Service Manual Part Number Charts Exploded View Parts List Table 5. Exploded View Parts List Item Motorola Part Item Motorola Part Description Description Number Number Number Number See Table 7 Insert, bezel, flip Note 3 Battery latch...

  • Page 52: Model-Dependent Part Numbers

    Part Number Charts Product Family 0B89 Model-dependent Part Numbers Table 6. Model-dependent Part Numbers Item Part Description Part Number Number Lens, gold 6189891K01 Lens, silver 6189891K02 Rear housing assembly, Silver 1587999L02 Rear housing assembly, Radar Blue 1587999L03 Rear housing assembly, Holographic Purple 1587999L04 Flip housing, Silver 1589255K03...
  • Page 53 Level 1 and 2 Service Manual Part Number Charts Table 7. Accessories (Continued) Part Description Part Number Travel charger, mid-rate, Argentina, fixed adapter SPN4739 Travel charger, mid-rate, China, Klaus adapter compatible SPN4741 Travel charger, mid-rate, Hong Kong, fixed adapter SPN4744 Travel charger, mid-rate, Korea, Klaus adapter compatible SPN4756 Travel charger, mid-rate, Brazil, Klaus adapter compatible...
  • Page 54 Part Number Charts Product Family 0B89 November 29, 2001 6881038B20...

  • Page 55: Index

    1 and 2 Index Level 1 and 2 Service Manual Index 0B89 6881038B20 Index product 1 IMEI 38 Introduction 1 alert settings 12 antenna, removing and replacing 19 keypad PCB, removing and replacing 24 keypad, removing and replacing 26 battery function 13 light guide, removing and replacing 20 gauge 13...
  • Page 56 Index Product Family 0B89 light guide 20 microphone 25 user interface diagrams 12 rear housing 20 SIM card 17 replacement parts voice recognition 7 ordering 4 replacing antenna 19 battery 16 warranty service 3 flip assembly 33 wireless access protocol (WAP) 7 keypad 26 keypad PCB 24 light guide 20...
  • Page 58 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync is a trademark of Starfish, Inc., a wholly owned independent subsidiary of Motorola, Inc.

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V.series 66

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