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Samsung MWR-WW10UN User Manual
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Samsung MWR-WW10UN User Manual

Samsung MWR-WW10UN User Manual

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Air to Water Heat Pump
User manual
Wired remote controller MWR-WW10UN
• Thank you for purchasing this Samsung Product.
• Before operating this unit, please read this manual carefully and retain it for future reference.
DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 1
DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 1
2023-08-07 오후 2:14:57
2023-08-07 오후 2:14:57

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Summary of Contents for Samsung MWR-WW10UN

  • Page 1 Air to Water Heat Pump User manual Wired remote controller MWR-WW10UN • Thank you for purchasing this Samsung Product. • Before operating this unit, please read this manual carefully and retain it for future reference. DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 1 DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 1 2023-08-07 오후...
  • Page 2 Contents Safety Information Safety Information Power Smart Features Remote Controller Operation Operating basic mode Domestic Hot Water (DHW) mode Adjusting desired temperature • Setting the set temperature Power Smart Features Operation status • Quiet mode • Outing mode Energy-Saving Operation Energy-Saving Operation Setting schedule Energy...
  • Page 3 Set the FSV value by referring to the FSV label provided with the manual of the product, and then attach it on the control box's cover. (Air to Water Heat Pump: Only AE*** Model) Field Setting Mode Field setting mode Air to Water Heat Pump: Only AE*** Model DVM Hydro unit: Only AM***CNBD** Model DVM Hydro unit HT: Only AM***CNBF** Model...

  • Page 4: Safety Information

    Safety Information California Proposition 65 Warning (US) WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov. This content is intended to protect the user’s safety and prevent property damage. Please read it carefully for correct use of the product. WARNING Hazards or unsafe practices that may result in severe personal injury or death. CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage.
  • Page 5 FOR OPERATION WARNING If the appliance generates a strange noise, a burning smell or smoke, unplug the product immediately and contact your nearest service centre. • Failing to do so may result in electric shock or fire. To reinstall the product, please contact your nearest service centre. •...

  • Page 6: Remote Controller Operation

    Remote Controller Operation Operate the product by using the remote controller. Operating basic mode Press the button to enter the Setting screen from the Home screen with the Zone 1 or Zone 2 activated. On each screen, press the and then press the button to select any of Auto, Cool, and Heat modes.
  • Page 7 Domestic Hot Water (DHW) mode Press the button to enter the Setting screen from the Home screen with the DHW activated. On each screen, press the and then press the button to select and use any of Economic, Standard, Power, and Forced modes.
  • Page 8 Remote Controller Operation Adjusting desired temperature On each screen, press the button to adjust the temperature. NOTE • You can adjust the desired temperature by 0.1, 0.5, 1 °C. (Default 0.5°C) Setting the set temperature On each screen, press the or button to select a desired menu and then press the the button.

  • Page 9: Power Smart Features

    Power Smart Features There is a variety of useful functionality provided by the Samsung product. Operation status Use this to display the operation status: COMP operation, Back up heater, Booster heater, Solar, Back up boiler, Water pump, Water tank, Defrost operation, Freezing control, Water Tank Sterilization Operation, Indoor Thermostat Installation, Air to air operation, Solar PV, Smart grid, Eco Level, Demand Response.

  • Page 10: Energy-Saving Operation

    Energy-Saving Operation The product provides functions that allow you to reduce electricity consumption. Setting schedule Press the button, press the or , button to select Schedule, and then press the button. When you select Add a schedule, you can configure settings for Daily schedule, Weekly schedule, Yearly Schedule, and Holiday.
  • Page 11 Energy Press the button, press the or , button to select Energy, and then press the button. You can see and set any of Energy Usage and Energy Setting. Classification Type Description Displays the Instantaneous Power, Weekly Energy Usage, Monthly Energy Usage, Yearly Energy Usage, Energy Usage over Last Year, and Operation Time in graph format.
  • Page 12 Energy-Saving Operation TDM (Time-Division Multi) Variables (TDM product Only) Press the button, press the or , button to select Priority A2A, and then press the button. Setting FSV #5033 to '0' becomes 'Priority A2A', and setting to '1' becomes 'Priority DHW'. •...

  • Page 13: Setting Options

    Setting Options How to set the Options 1 Press the button. 2 Press the button to select Option, and then press the button. 3 See the following pages to select the desired menu. Step 1 Step 2 Step 3 Step 4 Step 5 Description Default...
  • Page 14 Setting Options Step 1 Step 2 Step 3 Step 4 Step 5 Description Default ON/OFF Button Mute ON/OFF YYYY/MM/DD, Date Format DD/MM/YYYY, DD/MM/YYYY MM/DD/YYYY Date Year/Month/ 2000 to 2099/1 to 12/1 2019.01.01 Current Time to 31 Wired remote Time Format 12-Hour/24-hour 12-Hour controller...
  • Page 15 Current Time Setting (Example) 1 Press the button. 2 Press the button to select Option, and then press the button. 3 Press the button to select User mode, and then press the button. 4 Press the button to select Wired remote controller, and then press the button.
  • Page 16 Installation/Service mode Additional functions of the Wired Remote Controller 1 If you want to use the various additional functions for your Wired Remote Controller, press the buttons at the same time for more than 3 seconds. • The password entry screen appears. 2 Enter the password, 0202, and then press the button.
  • Page 17 Installation/Service mode NOTE • Unavailable functions are marked inactive and they cannot be set. • If communication initialization is needed after the setting, the system will reset automatically and communication will be initialized. Step 1 Step 2 Step 3 Description Default Service Call 16-digit phone number...
  • Page 18 Installation/Service mode Step 1 Step 2 Step 3 Description Default Central : ON/OFF Normal Power : ON/OFF Mode : Heat/Cool/Auto DHW Power : ON/OFF Economic/Standard/ DHW Mode : Power/Forced Water Pump : ON/OFF Indoor Zone BUH : ON/OFF Indoor Zone Status BSH : ON/OFF...
  • Page 19 Step 1 Step 2 Step 3 Description Default Micom Code : Micom code Program Version : Modified date Touch Code : Touch IC code Device Information Program Version : Modified date Graphic Image : Graphic image code Program Version : Modified date Erase All Service mode data...
  • Page 20 Installation/Service mode Step 1 Step 2 Step 3 Description Default Water Inlet Temperature Temp. : Water Outlet Temperature Temp. : Backup Heater Temperature Outlet Temp. : Mixing Valve Temperature Outlet Temp. : Tank Temp. : Temperature Indoor Ambient Temperature Temp. : Self-Test Mode Display Indoor Ambient...
  • Page 21 Step 1 Step 2 Step 3 Description Default Main address 00 to 4F Address RMC address 00 to FE Refer to the installation Product Option manual of the connected indoor unit. Indoor Unit Installation Option Option 1 Installation Option 2 MCU address 00 to 15 MCU Port...
  • Page 22 Installation/Service mode NOTE • Address is displayed in hexadecimal. Please refer to the following table. Hexadecimal Decimal Hexadecimal Decimal Hexadecimal Decimal Hexadecimal Decimal Hexadecimal Decimal English DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 22 DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 22 2023-08-07 오후 2:15:00 2023-08-07 오후 2:15:00...
  • Page 23 How to upload or download field settings (example) 1 Insert an SD card into the Sub PBA SD Card slot on the Hydro unit. 2 Select Field Setting Value in the Service mode. 3 Press the button to select FSV Upload/Download. NOTE •...

  • Page 24: Field Setting Mode

    Field setting mode Air to Water Heat Pump: Only AE*** Model CAUTION • Set the FSV value of the product other than the specified models by referring to the FSV label provided with the manual of the product, and then attach it on the control box's cover. The FSV values in the table are applied to the specified models.
  • Page 25 Remote Controller Setting Range: Code 10** Space Cooling • Target water outlet temperature : Upper limit(#1011, Default 25℃, Range : 18 ~ 25℃), Lower limit(#1012, Default 16℃, Range : 5 ~ 18℃) ‒ With this default FSV settings, user can change the target water outlet temperature within the range of 16 ~ 25℃...
  • Page 26 Field setting mode Field Setting Value (FSV) 20** Code 20** : Water law design and external room thermostat Heating(2 WL’s for floor & FCU), Cooling(2 WL’s for floor & FCU), WL & Thermostat types • The values in the following table are just examples for your understanding. Function Setting Standard Main Menu &...
  • Page 27 Water Law & Room Thermostat/ Wired remoted controller: Code 20** Heating WL Ts : Target Temp. at Floor/at FCU Cooling WL Ta : Ambient Temp. #2021/2031 #2022/2032 #2061/2071 #2062/2072 #2011 #2012 #2051 #2052 Water Law for Heating • Outdoor air temperature range : Lower limit (#2011, Default -10℃, Range : -20 ~ 5℃), Upper limit (#2012, Default 15℃, Range : 10 ~ 20℃)
  • Page 28 Field setting mode External Room Thermostat (Field Option) • Terminal #1 (#2091, Default 0 for no usage), #2 (#2092, Default 0 for no usage) ‒ To use wired remote controller for heating/cooling operation, both of the above settings should be set to 0 simultaneously.
  • Page 29 • Thermostat #2 which controls FCU has the priority for operation modes and the discharge water temperature. • Samsung is not responsible for the accidents such as floor condensations which can occur by not connecting the valve to the zone #1 port of the Hydro Unit PBA.
  • Page 30 Field setting mode Field Setting Value (FSV) 30** Code 30** : User’s options for Domestic Hot Water(DHW) tank heating • The values in the following table are just examples for your understanding. Function Setting Standard Main Menu & Menu Code Code Item Step...
  • Page 31 DHW Heating : Code 30** DHW Application The FSV #3011 in the wired remote controller should be set to 1 or 2 to use DHW function. If FSV #3011 is set to 1, the DHW operation starts based on the thermo on temperature. If FSV #3011 is set to 2, the DHW operation starts based on the thermo off temperature.
  • Page 32 Field setting mode [DHW Tank water temperature thermo on/off control] > T < T Tu : User set temp. HP MAX HP MAX T(C) T(C) T(C) : Temp. (Celsius) #3021 #3021 HP MAX HP MAX #3022 HP OFF #3023 HP OFF #3023 HP ON HP ON...
  • Page 33 [Time variation control of Heat pump and booster heater of DHW] Heating request request #3025 Operation Booster Operation #3032 NOTE • The FSV #4022 for booster heater priority should be set to "0 (both)" or "2" (booster) to use booster heater.
  • Page 34 Field setting mode <Example of using BSH in hot water supply> Case 1) When set temperature is 70℃ BSH is ON at less than 68 degrees, OFF at more than 70℃. Case 2) When setting temperature is 50℃ (FSV 3022 = 0 condition) Heat pump and BHS are ON at less than 45 degrees, OFF at more than 50℃...
  • Page 35 NOTE • Disinfection function is available only when a booster heater is connected. • Check tank capacity, booster heater capacity, and booster heater for issues if disinfection operation does not work normally over the maximum operation time(E919 error). Forced DHW by User’s Input •...
  • Page 36 Field setting mode Field Setting Value (FSV) 40** Code 40** : User’s options for heating devices including internal backup heater and external boiler • The values in the following table are just examples for your understanding. Function Setting Standard Main Menu & Menu Code Code...
  • Page 37 Additional heating option : 40** Heat Pump Variables for Space Heating • FSV #4011 for DHW priority is set to "0(DHW)" (Default) as a default. Space heating gets a priority by setting FSV #4011 "1", but this is only valid when the outdoor temperature is lower than the specified temperature defined by FSV #4012.
  • Page 38 Field setting mode Mixing vavle Installation (Field Option) • The FSV #4041 should be set to "1 or 2" to use mixing valve. ※ 4041 =1 : Controlled based on the temperature difference (4042, 4043) ※ 4041 =2 : Controlled based on the temperature difference of the WL value ex) Heating <#4041=1>...
  • Page 39 Field Setting Value (FSV) 50** Code 50** : User’s options for extra functions • The values in the following table are just examples for your understanding. Main Function Setting Standard Menu & Menu Code Item Step Unit Default Min. Max. Code Water Out Temperature ℃...
  • Page 40 • When applying to this logic, SAMSUNG controller come to get "Thermo off" condition for all operation. • If not used for a long time, anti-freeze fluid shall be used for preventing damage to the unit in cold condition.
  • Page 41 FR Control(Frequency ratio control) - Display "DR" on wired remote control • This is to limit the maximum frequency of the outdoor unit compressor. (if #5051 = 1 "use") ‒ Mothod 1 : External DC signal Control uses a DC voltage of 0 ~ 10V (0v = 50%, ~ 10v = 150%) ‒...
  • Page 42 Field setting mode Smart Grid Control The FSV #5091 should be set to "1(Yes)" for Smart Grid control. #5091 Disable (Default) Activation Operation mode for Smart Grid Operation Mode Terminal 1 Terminal 2 Mode 1 Short Open Mode 2 Open Open Mode 3 Open...
  • Page 43 DVM Hydro unit: Only AM***CNBD** Model • The values in the following table are just examples for your understanding. Code (Main Classification Function Detail Basic Min. Max. Step Unit + sub menu) Max. 1011 °C Temperature of general cooling leaving water Min.
  • Page 44 Field setting mode Code (Main Classification Function Detail Basic Min. Max. Step Unit + sub menu) Operation 3041 1 (Yes) 0 (No) Operation interval 3042 Fri (5) AllDay (7) Start time 3043 hour Disinfection Target temp. 3044 °C Holding time 3045 min.
  • Page 45 Code (Main Classification Function Detail Basic Min. Max. Step Unit + sub menu) A/7 (Ratio is determined based Ratio of hot water supply on the value of the Others 5061 compare to heating A)7 means Heating capacity=Hot water capacity NOTE •...
  • Page 46 Field setting mode Code (Main Classification Function Detail Basic Min. Max. Step Unit + sub menu) Auto heating of wired WL type 2041 1(WL1) remote controller Water Law Use of thermostat 2091 0(No) Activating hot water DHW application 3011 0(No) 1(Yes) function Max.
  • Page 47 Code (Main Classification Function Detail Basic Min. Max. Step Unit + sub menu) Indoor heating 5014 °C temperature Temperature of auto 5017 °C heating WL1 water Outing mode Temperature of auto 5018 °C heating WL2 water Temperature of hot 5019 °C water Tank Temperature of hot...
  • Page 48 Field setting mode • Code: 20** #2021 or #2031 #2022 or #2032 #2011 #2012 Target water temperature Ambient (outdoor) temperatur 1) In case of outdoor temperature (Ta)°C < (Code #2011)°C ‒ Code #2041: 1 (Floor) Setting Ts = #2021 ‒ Code #2041: Setting 2 (Fan Coil Unit) Ts = #2031 2) In case of (Code #2011)°C ≤...
  • Page 49 • 3023: Offset temperature of DHW’s thermo on (Only Hydro Unit / Not Hydro Unit HT) Temperature of Hot Water Tank ≤ Setting temperature of Hot Water Tank + 1 AND Temperature of Hot Water Tank ≤ Code #3021 – Code #3022 + Code #3023 •...
  • Page 50 Field setting mode • 4012 : The temperature of forced heating priority (Refer to 4011) • 4013 : If the ambient temperature > 4013, Heating Mode stops in auto mode. • Code 50** ‒ User’s options for extra functions 501*: New target temperatures of each mode (Heating/Cooling/DHW) when "Outing" function is on •...

  • Page 51: Maintaining The Unit

    This maintenance should be carried out by SAMSUNG local technician. Besides keeping the remote controller clean by means of a soft damp cloth, no maintenance is required by the operator.
  • Page 52 Maintaining the Unit <Emergency hot water supply_(when using FSV #3011, 3031)> • Hot water is supplied only by the booster heater if the outdoor unit malfunctions. • Default operation : Automatic hot water supply is performed at a set temperature of 50°C. English DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 52 DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 52...

  • Page 53: Troubleshooting Tips

    Troubleshooting tips It the unit has some problem to work properly, error codes will be displayed on the wired remote controller. The following table describes the explanation of the error codes. Display Explanation Short- or open-circuit error of the room temperature sensor of the Zone 2 indoor unit (detected only when the room thermostat is used) Short- or open-circuit error of the room temperature sensor of the Zone 1 indoor unit (detected only when the room thermostat is used)
  • Page 54 Troubleshooting tips Communication Display Explanation Communication error between remote controller and the Hydro unit Tracking error between remote controller and the Hydro unit Memory(EEPROM) Read/Write Error(Wired remote controller data error) E601, E604 E654 • MEMORY(EEPROM) Read/Write Error (Wired controller data error) Micro SD Download connector...
  • Page 55 Water pump & Flow Sensor Display Explanation Low flow rate error • in case of low flow rate in 30 sec during water pump signals is ON(Starting) • in case of low flow rate in 15 sec during water pump signals is ON(After starting) Normal flow rate error •...

  • Page 56: Error Codes

    Error codes Display Explanation Error Source Hydro Unit / Outdoor Unit communication connection error Hydro Unit Short- or open-circuit error of the room temperature sensor of the Hydro Unit Zone 2 indoor unit (detected only when the room thermostat is used) Short- or open-circuit error of the room temperature sensor of the Hydro Unit Zone 1 indoor unit (detected only when the room thermostat is used)
  • Page 57 Display Explanation Error Source OLP is overheated Outdoor Unit [Inverter] IPM over current error Outdoor Unit Compressor overload error Outdoor Unit DC LINK over/low voltage error Outdoor Unit [Inverter] Compressor rotation error Outdoor Unit [Inverter] Current sensor error Outdoor Unit [Inverter] DC LINK voltage sensor error Outdoor Unit Outdoor unit EEPROM Read/Write Error...
  • Page 58 Error codes Display Explanation Error Source DHW tank temperature sensor error Hydro Unit Refrigerant gas inlet (PHE) temperature sensor (open/short) Outdoor Unit Error due to pipe rupture protection Hydro Unit Error due to freeze prevention (Re-operation is possible) Hydro Unit Error due to freeze prevention (Re-operation is impossible) Hydro Unit Water temperature sensor on water outlet pipe is detached...
  • Page 59 Memo English DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 59 DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 59 2023-08-07 오후 2:15:06 2023-08-07 오후 2:15:06...
  • Page 60 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AMERICA 888-699-6067 (Samsung HVAC) www.samsunghvac.com DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 60 DB68-12532A-00_IB_EHS Wired Remote_CV_Book_EN_.indd 60 2023-08-07 오후 2:15:06 2023-08-07 오후 2:15:06...