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Summary of Contents for Aquatica Digital Downtown
- Page 1 SPA Manual V1-24-EU 2024 AQUATICA SPA MANUAL OPERATIONS AND MAINTENACE EUROPE P a g e...
- Page 2 SPA Manual V1-24-EU INTRODUCTION Thank you for choosing your Aquatica Spa. This manual is your go-to guide for making the most of your new outdoor oasis. Aquatica Spas are crafted to provide an incredible experience of relaxation and rejuvenation. Whether you are looking for a peaceful escape or a lively gathering spot, your spa is designed to enhance your well-being and lifestyle.
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Page 3: Table Of Contents
SPA Manual V1-24-EU Contents Health and Safety Instruction ........................4 Spa Models ...............................6 Installation Guidance ..........................8 3.1. Site Selection and Preparation ......................8 3.2. Pre-Installation Testing ........................10 3.3. Electrical Guidance ........................11 3.4. Plumbing Guidance ........................13 3.5. Spa Filling Guidance ........................13 Operating Instructions .......................... -
Page 4: Health And Safety Instruction
SPA Manual V1-24-EU Health and Safety Instruction IMPORTANT HEALTH AND SAFTEY INSTRUCTIONS, READ AND FOLLOW ALL INSTRUCTIONS DANGER: RISK OF SEVERE INJURY OR DROWNING Take extreme caution to prevent unauthorized and unsupervised access to this spa, especially by children, the ... - Page 5 SPA Manual V1-24-EU Provide unrestricted service access to the pump, blower, in-line heater, adjustable feet, and for built-in models you must construct an access panel or service lift to provide sufficient clearance for servicing. The access panel must be located immediately next to the pumps and heater. ...
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Page 6: Spa Models
Downtown 2000 x 1500 x 800 mm 37.2A Downtown with 2340 x 1840 x 800 mm 37.2A DurateX Cabinet Downtown Infinity 2500 x 2000 x 820 mm 1250 39.5A Downtown 2 2000 x 2000 x 820 mm 1355 1080 2400 x 1950 x 850 mm... - Page 7 SPA Manual V1-24-EU SPA DRAWINGS Drawings of standard spas can be found on the Aquatica website https://www.aquaticabath.eu/installations , and search your spa model. This includes drawings of inground models with Pneumatic Elevator product modification. P a g e...
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Page 8: Installation Guidance
SPA Manual V1-24-EU Installation Guidance IMPORTANT INFORMATION Please read this information carefully. It provides guidelines on preparing for the delivery and setup of your Aquatica Spa, covering delivery access, site selection, ground preparation, and electrical and water requirements. You may need permits or meet other obligations for installing electrical circuits or constructing exterior surfaces (like concrete pads, decks, or gazebos). - Page 9 SPA Manual V1-24-EU Under special circumstances, where there is no clear and easy route, a crane can be used to deliver your new spa. Please note that any arrangements or costs of a crane are the customer’s responsibility. Please take into consideration the following points for access: SPA LOCATION PLANNING Outdoor...
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Page 10: Pre-Installation Testing
SPA Manual V1-24-EU contractor or structural engineer. It is crucial to ensure that the weight per square foot does not exceed the structure’s rated capacity, as this could cause serious structural damage. Additionally, if you choose to sink the spa into decking, keep in mind that this will restrict access to the cabinet and the drainage point. -
Page 11: Electrical Guidance
SPA Manual V1-24-EU Where possible, place your Spa in an area where you can access water from a hose and where it is possible to drain the spa once complete. Where possible, temporarily connect an electrical connection to ensure the system parts of your spa and fully functioning. -
Page 12: Troubleshooting
SPA Manual V1-24-EU G.F.C.I. TROUBLESHOOTING: Keep in mind that a majority of Residual Current Device (RCD) tripping problems can be attributed to incorrect wiring. Residual Current Device (RCD) troubleshooting usually finds the problem. If correct wiring is verified Check to see if the proper RCD is installed. ... -
Page 13: Plumbing Guidance
SPA Manual V1-24-EU 3.4. Plumbing Guidance Depending on your Aquatica spa model and configuration, the plumbing connection will vary. Infinity spas will have auto ‘Fill and Drain’ system fitted as standard; ‘Fill and Drain’ is also an optional extra available on all other spa models. For Spa’s fitted with Auto ‘Fill and Drain’ a permanent water connection is necessary to ensure the system can operate correctly. - Page 14 SPA Manual V1-24-EU As soon as the Priming Mode screen appears on the panel, select the “Jets 1” button once to start Pump 1 in low-speed and then again to switch to high-speed. Also, select the other pumps, to turn them on. The pumps should be running at high speed to facilitate priming.
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Page 15: Operating Instructions
SPA Manual V1-24-EU Operating Instructions Depending on your spa configuration, your Aquatica spa will include a stylish and easy to use Balboa (Spa Touch 3 or 4) or Gecko keypad. Please consult Aquatica for further information on the configuration of your spa. All keypads are pre-programmed at the factory. -
Page 16: Spa Status
SPA Manual V1-24-EU SPA STATUS Important information about spa operations can be seen on the Main Screen. Most features, including Set Temperature adjustment, can be accessed from this screen. The actual water temperature can be seen, and the Set Temperature can be adjusted. - Page 17 SPA Manual V1-24-EU WAKE UP THE PANEL, NAVIGATION and COMMON BUTTONS Controlling your spa is easy with the intuitive graphical user interface (GUI). Wake up the panel: The screen is blank when it is in sleep mode. When you touch the blank screen, one of three screens will appear: ...
- Page 18 SPA Manual V1-24-EU Message buttons: Message buttons provide reminders to help you keep your spa running smoothly. Message buttons also provide warning information that helps spa technicians with troubleshooting. When a message button appears (C), press it to view the corresponding message (D) or (G).
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Page 19: Set The Time-Of-Day
SPA Manual V1-24-EU SET THE TIME-OF-DAY: In the Main screen, press the Settings button (B) In the Settings screen, press the Time button (C). In the Time-of-Day screen, press the Time button (D). Setting dials appear. Swipe these dials (F) to set the time. If your desired time value appears but is not aligned with the arrow, tap the desired time value to make it align with the arrow. -
Page 20: Set The Temperature
SPA Manual V1-24-EU SET THE TEMPERATURE: In this example we will set the Set Temperature to 102. Press the water temperature display button (A) to make the temperature menu appear (B). The center box with the arrow (C) indicates the current Set Temperature. ... - Page 21 SPA Manual V1-24-EU View the Set Temperature Press the Heater Status button (A), and the Set Temperature appears in the Mini Player button (B). Press the Heater Status button again to make the Mini Player button disappear. Set Temperature is represented numerically and by an arrow (D). Water temperature is represented numerically and by a blue status bar (C).
- Page 22 SPA Manual V1-24-EU USING MASSAGE CONTROLS (PUMP / JETS) Press the Spa button (A) to view the Spa screen. Press buttons (B) to run spa devices. Some devises may only turn On and Off, while other devices may have multiple speeds (which can be actioned by pressing the button twice).
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Page 23: Control Panel - Balboa Spa Touch 4 Keypad
SPA Manual V1-24-EU 4.2. Control panel – Balboa Spa Touch 4 Keypad This section includes some information regarding the functionality of your keypad, for the full manual, please visit: https://www.balboawatergroup.com. IMPORTANT: please download and read the full manual from the manufacturer’s website, which includes additional important instructions (such as filter cycle setup). -
Page 24: Interface And Navigation
SPA Manual V1-24-EU INTERFACE and NAVIGATION A - Swipe down here to view the Settings menu. B - Swipe right here to view the spa devices screen. C - Swipe up here to view the music controls (if available). D - Navigate back to the Home screen. E - Increase/decrease display brightness. -
Page 25: View Settings
SPA Manual V1-24-EU VIEW SETTINGS Swipe down (A) to view the Settings screen (B). NOTE: not all control systems are configured the same. Spa devices, Settings, and various menu items may vary on your control panel. SET THE TIME In Settings, select General Press (G) to view the Time screen (H). - Page 26 SPA Manual V1-24-EU SET THE TEMPERATURE Press the water temperature display/button (K) to view the temperature screen (C). The water temperature is displayed in the center of the screen (J), and the Set Temperate is shown underneath (H). There are two ways to change the Set Temperature. ...
- Page 27 SPA Manual V1-24-EU USING MASSAGE CONTROLS (PUMP / JETS) Swipe (A) right to view the Spa screen (D). Run the spa devices. The functionality of each spa device may vary. For example, some devices may only turn On and Off, while other devices may have multiple speeds (which can be actioned by pressing the button twice).
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Page 28: Control Panel - Gecko In.k1000 Keypad
SPA Manual V1-24-EU 4.3. Control panel – Gecko in.k1000 Keypad This section includes some information regarding the functionality of your keypad, for the full manual, please visit: https://geckoalliance.com/products/in-k1000/. IMPORTANT: please download and read the full manual from the manufacturer’s website, which includes additional important instructions (such as filter cycle setup). GENERAL SCREEN LAYOUT Sleep mode Touch the screen to exit sleep mode, follow the instructions on... -
Page 29: Water Temperature
SPA Manual V1-24-EU WATER TEMPERATURE The temperature shown at the bottom of the screen indicates the current water temperature. Use the Up and Down icons to set the desired temperature. The set point will appear in blue. After 3 seconds without any change to the set temperature value the current water temperature will reappear in white. -
Page 30: Auto Fill And Drain (Optional Extra)
SPA Manual V1-24-EU Miscellaneous - modify the Warm Weather option and info messages in the media centre. About – keypad software number To select an item, slide the right wheel until the desired icon is highlighted in the middle or press on the menu name. WIPE SCREEN MESSAGE This message appears when too much water is detected on the touch screen. -
Page 31: Draining Your Spa
SPA Manual V1-24-EU DRAINING YOUR SPA First disengage the power by pressing the RED button in the down position. This protects your spa by preventing the pumps and heater from working while you drain the water WARNING: The above action only prevents your spa from operating, the Live Electrical feed to your spa is still Live and can only be isolated from the main breaker panel. -
Page 32: Bluetooth Audio (Optional Extra)
Speaker arrangement depends on your spa model. Downtown models feature 360° pop up speakers and a subwoofer. Vibe models feature several Audio Sound Transducers turning your spa into a speaker and subwoofer. -
Page 33: Auxiliary Heater/Chiller (Optional Extra)
SPA Manual V1-24-EU 4.8. Auxiliary Heater/Chiller (Optional Extra) A good way to reduce your energy consumption and give you flexibility over the heating and cooling of your spas water. The Auxiliary heater/Chiller is a stand-alone heat pump which can be mounted away from the spa to avoid nose distractions, although the heat pump operates quietly at less than 50dBA. -
Page 34: Active Hydromassage (Optional Extra)
SPA Manual V1-24-EU 4.10. Active Hydromassage (Optional Extra) (Only Available on Vibe models): The Active Hydromassage option allows bathers to experience complete weightlessness, while receiving a deeply stimulating water massage. Extra VorteX Minijets are added to the Spa to create an active therapy floating seat. -
Page 35: Maintaining Your Spa
SPA Manual V1-24-EU Maintaining your Spa 5.1. Protecting your Spa Using a spa cover will not only help with maintaining water temperature and prevent leaves or other airborne objects from falling into your water, also a cover will help shield the gel-coated surfaces from the UV light which can cause discoloration or promote surface blistering. -
Page 36: Water Quality
SPA Manual V1-24-EU 5.3. Water Quality Taking care of your Spa may seem overwhelming initially, but understanding the basics of Spa chemicals can simplify your ownership and more importantly your health. WATER BALANCE The right balance of chemicals ensures your Spa stays clean, safe, and enjoyable for you and your loved ones. Proper Spa chemical balance is crucial for several reasons, as follows: Water Sanitation Chlorine and bromine are the primary sanitizers used in Spas. - Page 37 SPA Manual V1-24-EU in your Spa equipment, while hard water can lead to scale formation. A calcium hardness increaser helps you achieve the right balance, extending the life of your Spa parts and guaranteeing a more comfortable soak. Shock Treatments There are two types of shock treatments –...
- Page 38 SPA Manual V1-24-EU maintenance involves checking and adding chemicals to your Spa water. Testing kits are available to measure sanitiser levels, pH, alkalinity, and calcium hardness. Make sure to drain and refill the Spa, depending on your usage and environmental conditions to keep the water fresh and clean. Routine Spa maintenance doesn't have to be expensive or time-consuming.
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Page 39: Cleaning And Replacing Water Filters
DOWNTOWN SERIES: (EXCLUDING DOWNTOWN INFINITY) Downtown series spas are equipped with a skimmer. The skimmer will contain a pleated filter cartridge. Debris is filtered by the circulation pump drawing water through the skimmer’s strainer basket and diverted through a filter cartridge. - Page 40 V1-24-EU DOWNTOWN INFINITY Downtown Infinity spas are fitted with in-line filters large enough to manage the volume of water exchange. The Filter housing is located within the working area of your spa system and allowances should be made when locating your spa for easy access in filter care management.
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Page 41: Winterization
SPA Manual V1-24-EU Please Note: some water will be present in the filter housing so a small amount of water will be lost. When restarting the spa please remember to open the gate valves which were closed for filter maintenance. Due to the water within the filter housing an airlock could develop during start up, this air should be released to ensure filters do not become bypassed, this can be achieved by slowing opening the brass-colored bleed screws at the front of the orange housing. -
Page 42: Accessory Care
SPA Manual V1-24-EU USE WET VAC TO REMOVE WATER FROM THE LINES Remove water from the plumbing lines. Water left in the plumbing lines can freeze and cause serious damage to your Spa during winter. To clear out the lines, insert a wet vac into each drain, jet face, union, suction, and filter cavity. -
Page 43: Troubleshooting
SPA Manual V1-24-EU Troubleshooting Faults indicated via keypad (Balboa SpaTouch3 keypad) The water is too hot – M029* The system has detected a spa water temp of about 43°C or more, and spa functions are disabled. System will auto reset when the spa water temp is below about 42°C. - Page 44 SPA Manual V1-24-EU Bubbles and gurgling noise Water level is low, and air is being sucked into the circulation system via the skimmer. Sensors are out of sync – M015** The temperature sensors may be out of sync by 3°F. Call for Service if this message does not disappear within a few minutes.
- Page 45 SPA Manual V1-24-EU Faults indicated via keypad (Gecko in.k1000) Please contact customer service and provide the error code below for further information. Code Message High Limit circuit has tripped! FLO - L01 FLO - FLO condition - Check filter, pump, blockage, air lock and water level L02 FLO NO FLO Persistent NO FLO, all off - Check filter, pump, blockage, air lock and water...
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Page 46: Useful Information
SPA Manual V1-24-EU Useful Information CONTACT INFORMATION For any inquiries, please find our Aquatica contact details below: Sales: sales@aquaticabath.co.uk Order Status: customerservice@aquaticabath.co.uk Shipping: customerservice@aquaticabath.co.uk Customer Service: customerservice@aquaticabath.co.uk Service and Warranty: customerservice@aquaticabath.co.uk General Queries: info@aquaticabath.co.uk Feel free to reach out via email, and one of our agents will respond within 72 hours (Monday to Friday). - Page 47 SPA Manual V1-24 Blank...
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