Gaggia BESANA Service Manual
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Gaggia BESANA Service Manual

Gaggia BESANA Service Manual

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Coffee Machine
Service
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Philips
Service Manual
TYPE
12NC
RI8180/01
886818001010
DESCRIPTION
GAGGIA BESANA 230 WE
GAGGIA BESANA
Rev. 00 MAY 2019
EN 4219 400 00052
2019-May-10

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Summary of Contents for Gaggia BESANA

  • Page 1 RI8180/01 886818001010 GAGGIA BESANA 230 WE All parts of this document are the property of Saeco International Group. All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or collected, except where express authorisation has been provided in writing or through a contractual agreement.
  • Page 2 GAGGIA BESANA Technical specification Power supply and output: 230V ~ 50Hz 1400W Power consumption: During heating phase- approx. 5.6 A Boiler: Stainless steel 230V ~ 1300W for coffee, hot water and steam dispensing Safety system: 2 thermostats at 190°C self resetting...

  • Page 3: Table Of Contents

    GAGGIA BESANA Table of contents Page Table of contents Page Introduction SERVICE MODE 4.1. Test Mode 1.1. Specific tools and equipment 4.2. Steam Out 1.2. Maintenance Products 1.3. Safety warnings ESPRESSO PHILIPS SERVICE CENTER 1.4. Water circuit diagram 5.1. Espresso Philips Service Center (EPSC) 1.5.
  • Page 4 GAGGIA BESANA CHAPTER 1 INTRODUCTION...

  • Page 5: Introduction

    GAGGIA BESANA 01 INTRODUCTION 1.1. Specific tools and equipment As well as the standard equipment, the following is required: 12NC Description Notes Flathead screwdriver # 0, # 2 Torx screwdriver (T10,T20) Cutter Cable tie tightening tool Pliers for Oetiker clamps Digital Thermometer Type K (accuracy for temperature of 0,05 % or ±...

  • Page 6: Water Circuit Diagram

    GAGGIA BESANA 01 INTRODUCTION 1.4. Water circuit diagram From this point circuit From this point circuit High temperaure in pressure Water Hot water /steam Flowmeter Water tank Flow selector faucet Steam and hot water Boiler Pin for Flow selector faucet...

  • Page 7: Electrical Diagram

    GAGGIA BESANA 01 INTRODUCTION 1.5. Electrical diagram...

  • Page 8: Service Policy Grid As Used For Coffee Machine

    GAGGIA BESANA 01 INTRODUCTION 1.6. Service POLICY grid as used for coffee machine During the repair is always recommended to use, if possible, single parts rather than the correspondent assembly. 1.7. External machine parts Control panel Steam icon Control dial...

  • Page 9: Brew Unit Mainteinance: Where To Grease

    GAGGIA BESANA 01 INTRODUCTION 1.8. Brew Unit mainteinance: Where to grease. Piston Piston spring Piston bush Connecting rod Co ee container Piston slide guides 1.9. Position of the Brew Unit Brew Unit Home Position Work Position...

  • Page 10: Internal Machine Parts. 6

    GAGGIA BESANA 01 INTRODUCTION 1.10. Internal machine parts Coffee grinder motor Coffee grinder Boiler PW/CPU P.C.B. Pump Iec connector Turbine Flow selector faucet...

  • Page 11: Technical Specifications

    GAGGIA BESANA CHAPTER 2 TECHNICAL SPECIFICATIONS...

  • Page 12: Specification For The Measurement Of The Coffee Products

    GAGGIA BESANA 02 TECHNICAL SPECIFICATION 2.1. Specification for the measurement of the coffee products temperature. The below procedure is also contained in the Symptom Cure 97832. The temperature is influenced by the flow from the dispenser and stratification of temperatures in the glass.

  • Page 13: Specification For The Measurement Of The Milk Products

    GAGGIA BESANA 02 TECHNICAL SPECIFICATION 2.2. Specification for the measurement of the Milk products temperature. Milk evaluation To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8% at a refrige- rator temperature Trefr. (between 4 to 10°C) must be used.

  • Page 14: Machine Parameters And Performance

    GAGGIA BESANA 02 TECHNICAL SPECIFICATION 2.3. Machine parameters and performance Minimum Default quantity Maximum User PRODUCT QUANTITY amount (ml) coffee (ml) amoun programmable 35 +/- 10 80 +/- 10 300 +/- 10 Espresso 35 +/- 10 200 +/- 10 300 +/- 10...

  • Page 15: Operating Logic

    GAGGIA BESANA CHAPTER 3 OPERATING LOGIC...

  • Page 16: Single Microswitch Gear Motor

    GAGGIA BESANA 03 OPERATING LOGIC 3.1. Single microswitch gear motor Switching on When the machine is switched on, the gear motor repositions itself as follows: - It acts on microswitch 1 - The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm.

  • Page 17: Detection Of Coffee Bean Absence, Dose Adjustment

    GAGGIA BESANA 03 OPERATING LOGIC 3.3. Coffee grinder The coffee grinder is activated by a direct current motor (1) via helicoidal wheel transmission and a worm screw (2). The worm screw (2) activates a plastic toothed wheel (3), which turns the lower grinder blade (4) and the increment pin (5).

  • Page 18: Dose Self-Learning (Sas)

    GAGGIA BESANA 03 OPERATING LOGIC 3.5. Dose self-learning (SAS) The aim of this function is to automatically regulate the average dose of ground coffee (SELF- LEARNING); this takes place with an algorithm based on the following values: 1. Number of coffee grinder pulses during the grinding cycle.

  • Page 19: Flow Selector Faucet And Commands

    GAGGIA BESANA 03 OPERATING LOGIC 3.6. Flow selector faucet and commands N° DESCRIZIONE Plug Flow Selector Faucet Spring Support mushroom valve mushroom valve Gasket In coffee dispensing the mushroom valve opens at 4bar +/- 0.5 In manual water dispensing Manual steam delivery 3.7.

  • Page 20: Water Level Detection (Water Tank)

    GAGGIA BESANA 03 OPERATING LOGIC 3.8. Water level detection (water tank) “Water low” message (water reserve) Function: The water level is monitored by a capacitative sensor, located one third of Water tank the way up the water tank wall. If the electronics assembly detects, by means of the sensor, that the amount...

  • Page 21: Water Filter

    GAGGIA BESANA 03 OPERATING LOGIC 3.10. Water filter Function: • Reduced limescale deposits which take longer to form. • Improved water quality. • Improved taste due to the ideal water hardness. Life span / descaling performance: • - 10 ° dH •...

  • Page 22: Service Mode

    GAGGIA BESANA CHAPTER 4 SERVICE MODE...

  • Page 23: Test Mode

    Double Coffee Led Short Coffee button Descaling Led ON/OFF button This document describes the test mode of Gaggia Besana machine. This application is used in order to test the machine in its mechanics and electronic components. No water Led Long Coffee button...
  • Page 24 GAGGIA BESANA 04 SERVICE MODE The user can switch the level by pressing the Button ON/OFF: As long as the button ON-OFF is pressing the machine show the level of the test: 1. Level 1 : Led DoubleCoffee ON (G), Led Calc-Clean OFF (O), Led Activity OFF (G), Led Alarm OFF (R), Led Water OFF (R) 2.
  • Page 25 GAGGIA BESANA 04 SERVICE MODE Level 1 (Input, Led) LED INDICATION Start condition: NO BU, NO drag drawer, No tank, door open. Activity Descaling Alarm NoWater Double Coffee LED INDICATION Action by user Activity Descaling Alarm NoWater Double Coffee Insert a full water tank...
  • Page 26 GAGGIA BESANA 04 SERVICE MODE LED INDICATION Action by user Activity Descaling Alarm NoWater Double Coffee Move the knob in the water position Switch on the activity led N.A. N.A. N.A. ERROR: The led activity remain off , check N.A.
  • Page 27 GAGGIA BESANA 04 SERVICE MODE Press the long button to move the BU to home When the BU reaches the home position and the current is OK ⇒ the green led activity is switched on. ERROR: the BU moves to Work; check the N.A.
  • Page 28 GAGGIA BESANA 04 SERVICE MODE Level 4 (Heater) LED INDICATION Start condition: Activity Descaling Alarm NoWater Double Coffee LED INDICATION Action by user Activity Descaling Alarm NoWater Double Coffee Check the temperature The red led General Alarm remains OFF ERROR: The temperature sensor is shorted or opened, the led GenAlarm switch ON;...

  • Page 29: Steam Out

    04 SERVICE MODE Steam Out This document describes the procedure of SteamOut in Gaggia Besana machine. This application is used in order to empty the heater. The machine enters in SteamOut mode by moving the knob in the water position then pushing the COFFEE LONG button and then connecting the machine to the plug.

  • Page 30: Espresso Philips Service Center (Epsc)

    GAGGIA BESANA CHAPTER 5 ESPRESSO PHILIPS SERVICE CENTER...
  • Page 31 GAGGIA BESANA 05 ESPRESSO PHILIPS SERVICE CENTER 5.1. Espresso Philips Service Center (EPSC) The EPSC is a Service tool developed to upload the SW on the machine and run the diagnostic mode. It can be downloaded from the following link: https://www.epsc.philips.com/ServiceCenterPortal/...

  • Page 32: Service And Maintenance

    GAGGIA BESANA CHAPTER 6 SERVICE AND MAINTENANCE...

  • Page 33: Repair Flow

    0° to prevent any damaged due to frozen water. No need for those families: Gaggia Velasca (Only 230V) and Babila (120-230V) Please also check for GDA_113455 New devices have the possibility to reset the error code, once captured it need to be reset to see if it...

  • Page 34: Disassembly

    GAGGIA BESANA CHAPTER 7 DISASSEMBLY...

  • Page 35: Outer Shell

    GAGGIA BESANA 07 DISASSEMBLY 7.1. Outer shell Remove the dreg drawer, water tank, drip tray, cof- fee container lid, brewing unit and the pannarello. Upper cover Unscrew the highlighted screws and slip off the upper cover casing. Side cover Unscrew the...

  • Page 36: The Control Knob And Coffee Keys

    GAGGIA BESANA 07 DISASSEMBLY Lower the coffee dispenser and slip off the water/steam gear and KYB assy. 7.3. The control knob and coffee keys 1) Slip off the KYB; 2) Slip off the buttons; 3) Slip off the control Knob.

  • Page 37: The Boiler

    GAGGIA BESANA 07 DISASSEMBLY 7.6. The boiler 1) Loosen the screws shown. 2) Loosen the screw and remove the plastic support. Disconnect the hydraulic and electrical connections. 7.7. Pump and turbine Slide out the support as shown. Remove connection , slide out the silicone hoses.

  • Page 38: Casing Bottom Insert

    GAGGIA BESANA 07 DISASSEMBLY 7.9. Casing bottom insert 1) Loosen the screw shown; 2) Loosen the screw shown and disonnect the hydraulic connections; 3) Loosen the screw shown and disonnect the electrical connection 7.10. Pin boiler Loosen the screws shown and remove the pin boiler.

  • Page 39: Gearmotor

    GAGGIA BESANA 07 DISASSEMBLY 7.12. Gearmotor 1) Loosen the screws holding the boiler pin in place, remove it and loosen the other screws shown 2) The following are located inside the compartment protected by the casing: - Brew drive (A) with gears (B) and (C) for transmission and timing of the dispensing head.

  • Page 40: Grinder Adjustment/Assembly And Disassembly

    GAGGIA BESANA 07 DISASSEMBLY 7.13. Grinder adjustment/assembly and disassembly 1) To remove the upper grinder support, using a hex key push down and turn clockwise to release the grinder support from the bayonet coupling 2) To remove the grinder blade from the upper...

  • Page 41: Oetiker Clamps Assembly And Disassembly

    GAGGIA BESANA 07 DISASSEMBLY 7.14. Oetiker clamps assembly and disassembly 1) Boiler connection 2) Other connections Replacing the hoses 1) Use a suitable pair of pliers to remove the clamp (as illustrated) 2) Tighten the clamp as illustrated 7/10...

  • Page 42: Tightening Torques

    ST N. 0511 SPECIFICA TECNICA - TECHNICAL SPECIFICATION Rev.: 7.15. Tightening torques OGGETTO Coppie di serraggio Besana   Pag 4 Montaggio viti eseguita in fase di pre-montaggio: The purpose of this paragraph is to define the correct tightening torque of each screw present on the Gaggia Besana machine models.
  • Page 43 Assemblaggio:   1,5 Nxm ± 0,5    Screw Quantity Image tightening torque ST N. 0511 Vite Cod. 421940221741  SPECIFICA TECNICA - TECHNICAL SPECIFICATION Rev.: VITE TSP 5X20       OGGETTO Coppie di serraggio Besana Temperature sensor Vite Cod. 421940222851  2,0 Nm ± 0,5   PLAST.ZN‐B  Pag 9 VITE TCB M4X8  AUTOFORM. S/TEST.  N° 1 vite  DENT. ZN‐B  Vite Cod. 42190222851  N° 1 vite ...
  • Page 44 Rev.: OGGETTO Coppie di serraggio Besana   Pag 13 Vite Cod. 421940220061  GAGGIA BESANA 07 DISASSEMBLY VITE TCBR 3,5X12 PLAST.  ST N. 0511 SPECIFICA TECNICA - TECHNICAL SPECIFICATION ZN‐N  Rev.: N° 1 vite  OGGETTO Coppie di serraggio Besana   Assemblaggio:   Pag 13 Screw Quantity Image tightening torque 0,6 Nxm ± 0,1   ...

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