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Dell PowerEdge R6725
Installation and Service Manual
Regulatory Model: E113S
Regulatory Type: E113S001
November 2024
Rev. A00

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Summary of Contents for Dell PowerEdge R6725

  • Page 1 Dell PowerEdge R6725 Installation and Service Manual Regulatory Model: E113S Regulatory Type: E113S001 November 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: PowerEdge R6725 system configurations and features..........8 System configurations - front view for PowerEdge R6725 system............... 9 Left Control Panel (LCP) - Secondary........................11 Right Control Panel (RCP) - Primary........................12 System configurations - rear view for PowerEdge R6725 system................13...
  • Page 4 Chapter 5: Minimum to POST and system management configuration validation......34 Minimum configuration to POST ..........................34 Chapter 6: Configuration validation.....................35 Chapter 7: Installing and removing system components ..............36 Safety instructions................................36 Before working inside your system ..........................37 After working inside your system..........................37 Recommended tools.................................
  • Page 5 Removing a memory module.............................65 Installing a memory module............................66 Processor and heat sink..............................67 Removing the heat sink..............................67 Removing the processor............................68 Installing the processor.............................. 70 Installing the heat sink..............................72 Expansion cards and expansion card risers.........................74 Expansion card installation guidelines........................74 Removing the expansion card risers........................76 Installing the expansion card risers..........................77 Removing an expansion card from the expansion card riser................
  • Page 6 Chapter 10: Getting Help......................125 Recycling or End-of-Life service information......................125 Contacting Dell Technologies............................125 Accessing system information by using MyDell....................... 125 MyDell label for PowerEdge R6725 system......................127 Receiving automated support with Secure Connect Gateway (SCG)............... 128 Chapter 11: Documentation resources..................129 Contents...
  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 8: Chapter 2: Poweredge R6725 System Configurations And Features

    NOTE: System board is know as Host Processor Module (HPM) board in this document. NOTE: For more information about how to hot swap NVMe PCIe SSD device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...
  • Page 9: System Configurations - Front View For Poweredge R6725 System

    Enables you to install drives that are supported on your system. Blank panel Blank panel to allow air flow for thermal efficiency. Right Control Panel (RCP) - Contains the power button, Primary USB 2.0 Type-C port PowerEdge R6725 system configurations and features...
  • Page 10 NOTE: Use a certified Mini DisplayPort to DisplayPort cable complying with VESA DisplayPort standards for video output with a monitor. NOTE: Mini DisplayPort to VGA or Mini DisplayPort to PowerEdge R6725 system configurations and features...
  • Page 11: Left Control Panel (Lcp) - Secondary

    Left Control Panel (LCP) - Secondary The control panel supports an optional KVM module. The control panel is offered in two SKUs: ● Blank ● KVM module Figure 3. Left Control Panel (LCP) - Secondary blank 1. Blank LCP PowerEdge R6725 system configurations and features...
  • Page 12: Right Control Panel (Rcp) - Primary

    Indicates that the system ID mode is active. Press the system ID button to switch to system health mode. Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific error messages. EEMI guide PowerEdge R6725 system configurations and features...
  • Page 13: System Configurations - Rear View For Poweredge R6725 System

    USB devices to the system. USB 3.1 port The USB port is 9-pin and 3.0-compliant. This port enables you to connect USB devices to the system. VGA port Enables you to connect a display device to the system. PowerEdge R6725 system configurations and features...
  • Page 14: System Configurations - Inside View For Poweredge R6725 System

    System configurations - inside view for PowerEdge R6725 system Figure 7. Top layer of the PowerEdge R6725 system - inside the system 1. Riser 2 2. PERC H965i 3. Express Service Tag 4. Fan modules 5. Heatsink modules 6. HPM board 7.
  • Page 15: System Information Label

    2. Express Service Tag (rear view) 3. OMM (not applicable) 4. Password MAC address 5. Service Tag, Express Service Code, MyDell label System information label The system information label is located on the back side of the system cover. PowerEdge R6725 system configurations and features...
  • Page 16 Figure 9. Service information—Mechanical Overview PowerEdge R6725 system configurations and features...
  • Page 17 Figure 10. Memory information Figure 11. Electrical overview Figure 12. Caution label PowerEdge R6725 system configurations and features...
  • Page 18 Figure 13. Hot Swap EDSFF carrier Figure 14. LED Behavior Figure 15. Express Service Tag PowerEdge R6725 system configurations and features...
  • Page 19: Rail Sizing And Rack Compatibility Matrix

    Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at rail-rack-matrix. The document provides the information that is listed below: ●...
  • Page 20: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this chapter. Topics: • Chassis dimensions • System weight • Memory specifications • Processor specifications • PSU specifications • Cooling fan specifications • Expansion card riser specifications •...
  • Page 21: Chassis Dimensions

    Chassis dimensions Figure 16. Chassis dimensions Table 5. PowerEdge R6725 chassis dimensions  Drives 8 x 2.5-inch 482.0 mm (18.97 434.0 mm 42.8 mm (1.68 31.75 mm (1.25 750.6 mm 786.14 mm Universal SSDs inches) (17.08 inches) inches) inches)With (29.55 inches) (30.95 inches)
  • Page 22: Memory Specifications

    Table 10. PowerEdge R6725 processor specifications   Supported processor Number of processors supported Generation AMD EPYC 9005 Series processor PSU specifications The PowerEdge R6725 system supports up to two AC or DC power supply units (PSUs). Table 11. PSU specifications   Class Heat Frequency...
  • Page 23: Cooling Fan Specifications

    Redundant 60 mm 1500 W mixed mode Cooling fan specifications The PowerEdge R6725 system supports up to 4 sets of high performance silver (HPR SLVR) hot-swappable cooling fans, each consisting of a dual fan module. Table 13. Cooling fan specifications ...
  • Page 24: Drives

    ● 8 x 2.5-inch Universal SSDs. ● 8 x EDSFF E3.s (NVMe Gen5 x 4) drives. NOTE: For more information about how to hot swap NVMe PCIe SSD device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...
  • Page 25: Usb Ports Specifications

    The micro USB 2.0 compliant port can only be used as an iDRAC Direct or a management port. VGA ports specifications The PowerEdge R6725 system supports DB-15 port on the rear I/O board of the Datacenter Secure Control Module (DC-SCM). Video specifications Table 18.
  • Page 26 Table 19. Continuous Operation Specifications for ASHRAE A2 (continued) Temperature Specifications Allowable continuous operations Humidity percent range (non-condensing always) 8% RH with -12°C minimum dew point to 80% RH with 21°C (69.8°F) maximum dew point Operational altitude derating Maximum temperature is reduced by 1°C/300 m (33.8°F/984 Ft) above 900 m (2953 Ft) Table 20.
  • Page 27: Particulate And Gaseous Contamination Specifications

    Table 24. Maximum shock pulse specifications  Maximum shock pulse Specifications Operating Six consecutively performed shock pulses in the positive and negative x, y, and z axis of 6 G for up to 11 ms. Storage Six consecutively performed shock pulses in the positive and negative x, y, and z axis (one pulse on each side of the system) of 71 G for up to 2 ms.
  • Page 28: Thermal Restriction Matrix

    CPU > 165 W is not supported Memory 64 GB and higher capacity RDIMMs are not supported PCIe card Non-Dell qualified peripheral cards and consuming power greater than 25 W are not supported GPU cards are not supported DPU is not supported...
  • Page 29 Table 30. Air cooling configuration thermal restriction for AHSRAE A3 and A4 (continued) ASHRAE ASHRAE A3/40°C (104°F) A4/45°C (113°F) Support with 85°C active optics or DAC cable is OCP 3.0 is not supported. 85°C required active optics or DAC cable is required Two PSUs are required in redundant mode.
  • Page 30: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
  • Page 31: Options To Log In To Idrac

    NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at idrac manuals.
  • Page 32: Resources To Install Operating System

    User's Guide, go to PowerEdge Manuals > Product Support page of your system > Documentation. Dell recommends using Lifecycle Controller to install the OS, since all required drivers are installed on the system. NOTE: To determine the most recent iDRAC release for your platform and for the latest documentation version, see KB article at KB78115.
  • Page 33: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
  • Page 34: Chapter 5: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST Minimum configuration to POST The components that are listed below are the minimum configuration to POST: ●...
  • Page 35: Chapter 6: Configuration Validation

    Configuration validation The new generation of Dell systems have added interconnect flexibility and iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC, BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed.
  • Page 36: Chapter 7: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 37: Before Working Inside Your System

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Before working inside your system...
  • Page 38: Optional Front Bezel

    NOTE: For information about DC PSU cabling instructions, go to PowerEdge Manuals > Rack Servers > PowerEdge R6725 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply.
  • Page 39: Installing The Front Bezel

    Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2.
  • Page 40: Installing The System Cover

    3. Lift the cover from the system. Figure 21. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 41: Cooling Fans

    Figure 22. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 42: Installing A Cooling Fan

    Figure 23. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps Align and lower the cooling fan onto the connector on the fan board, then press the orange touch point on the cooling fan module until it is firmly connected.
  • Page 43: Drive Backplane Cover

    Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 44: Drives

    Figure 26. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Drives Removing an EDSFF E3.S Gen5 NVMe drive and SSD blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 45: Installing An Edsff E3.S Gen5 Nvme And Ssd Drive Blank

    Figure 27. Removing an EDSFF E3.S Gen5 NVMe drive blank Figure 28. Removing a SSD drive blank Next steps Replace the EDSFF E3.S Gen5 NVMe and SSD drive blank. Installing an EDSFF E3.S Gen5 NVMe and SSD drive blank Prerequisites 1.
  • Page 46: Removing An Edsff E3.S Gen5 Nvme And Ssd Drive Carrier

    Figure 29. Installing an EDSFF E3.S Gen5 NVMe drive blank Figure 30. Installing a SSD drive blank Next steps 1. If removed, install the front bezel. Removing an EDSFF E3.S Gen5 NVMe and SSD drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 47: Installing An Edsff E3.S Gen5 Nvme And Ssd Drive Carrier

    NOTE: If you are not replacing the drive immediately, install an EDSFF E3.S Gen5 NVMe drive blank in the empty drive slot to maintain proper system cooling. Figure 31. Removing an EDSFF E3.S Gen5 NVMe drive carrier Next steps Replace the EDSFF E3.S Gen NVMe drive or an EDSFF E3.S Gen5 NVMe drive blank.
  • Page 48: Removing An Edsff E3.S Gen5 Nvme And Ssd Drive From The Drive Carrier

    Figure 32. Installing an EDSFF E3.S Gen5 NVMe drive carrier Next steps If removed, install the front bezel. Removing an EDSFF E3.S Gen5 NVMe and SSD drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 49: Installing An Edsff E3.S Gen5 Nvme And Ssd Drive Into The Drive Carrier

    Figure 33. Removing the SSD drive from the drive carrier Figure 34. Removing the E3.S drive from the drive carrier Next steps Install an EDSFF E3.S Gen5 NVMe and SSD drive into the drive carrier. Installing an EDSFF E3.S Gen5 NVMe and SSD drive into the drive carrier Prerequisites 1.
  • Page 50 NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 lbf-in. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to install the drive.
  • Page 51: Drive Backplane

    Depending on your system configuration, the drive backplanes that are supported are listed here: Table 35. Supported backplane options  System Supported hard drives options PowerEdge R6725 8 x 2.5-inch Universal SSDs backplane PowerEdge R6725 8 x EDSFF Gen5 E3.s NVMe direct drives backplane Figure 37.
  • Page 52: Installing The Drive Backplane

    CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location. NOTE: The procedure to remove the backplane is similar for all backplane configurations. 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 53: Removing The Edsff E3.S Backplane Module

    Remove the drive backplane cover. Remove the drives. Steps NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before removing the backplane. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. 1.
  • Page 54: Installing The Edsff E3.S Backplane Module

    NOTE: cable routing section. Steps 1. Using a Phillips 2 screwdriver, loosen the captive screws on the EDSFF E3.S backplane module. 2. Slide the EDSFF E3.S backplane module towards the front of the server and remove it from the system. Figure 41.
  • Page 55: Side Wall Brackets

    Figure 42. Installing the EDSFF E3.S backplane module Next steps 1. Connect all the cables, and ensure that all the cables are routed through the respective cable clip. NOTE: cable routing section. Install the E3.S drives. Install the drive backplane cover.
  • Page 56: Installing The Left Side Wall Bracket

    Figure 43. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the left side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 57: Middle Bracket

    Figure 44. Installing the side wall bracket Next steps Install the cooling fans. 2. If removed, Install the drive backplane cover. 3. Follow the procedure listed in the After working inside your system. Middle bracket Removing the cables from the middle bracket Prerequisites 1.
  • Page 58: Installing The Cables Into The Middle Bracket

    Figure 45. Removing the middle bracket Next steps Replace the cables into the middle bracket Installing the cables into the middle bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 59: Cable Routing

    Figure 46. Installing the middle bracket Next steps Install the cooling fans. Install the drive backplane cover. 3. Follow the procedure listed in the After working inside your system. Cable routing Figure 47. C02-04-config 5: 8 x 2.5-inch Universal with FPERC12 Installing and removing system components...
  • Page 60 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 36. C02-04-config 5: 8 x 2.5-inch Universal with FPERC12  Order From HPM_SL9 (signal connector on HPM board) PERC (CTRL_DST_PA1) (PERC signal connector) HPM_SL10 (signal connector on HPM board)
  • Page 61: Perc Module

    Table 37. C03-02-config15: EDSFF E3.S (NVMe Gen5x4)  Order From HPM_SL9 (signal connector on HPM board) E3 (BP_DST_PB1) (backplane signal connector) HPM_SL10 (signal connector on HPM board) E3 (BP_DST_PA1) (backplane signal connector) HPM_PWR9/10 (HPM board power connector) E3 (BP_PWR_1) (backplane power connector) HPM_SL21 (signal connector on HPM board) E3 (BP_DST_PB2) (backplane signal...
  • Page 62: Installing The Front Mounting Front Perc Module

    Figure 49. Removing the front PERC module Next steps Replace the front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 63: System Memory

    System memory System memory guidelines The PowerEdge R6725 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into 12 channels per processor (one memory sockets per channel), 12 memory sockets per processor and 24 memory sockets per system.
  • Page 64 Figure 51. Memory channels Memory channels are organized as follows: Table 38. Memory channels A through F  Processor Channel A Channel B Channel C Channel D Channel E Channel F Processor 0 Slot A1 Slot A5 Slot A3 Slot A9 Slot A7 Slot A11 Processor 1...
  • Page 65: General Memory Module Installation Guidelines

    General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configuration fails to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
  • Page 66: Installing A Memory Module

    Steps 1. Locate the appropriate memory module socket. 2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket to fully open. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
  • Page 67: Processor And Heat Sink

    CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly. 3. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly seated in the socket, the memory module socket levers align with the levers on the other sockets that have memory modules that are installed.
  • Page 68: Removing The Processor

    Figure 54. Removing the heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 69 Figure 55. Releasing the retention frame 2. Lift the rail frame by gripping the two blue tabs and rotate the rail frame upwards to a vertical position. NOTE: Hold and rotate the rail frame until it is fully open. Figure 56. Releasing the rail frame 3.
  • Page 70: Installing The Processor

    Figure 57. Removing the carrier frame with the processor Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the heat sink.
  • Page 71 Figure 58. Inserting the carrier frame with the processor 3. Close the rail frame down and press the left blue tab first to click in place. Then perform the same on the right blue tab. Figure 59. Closing the rail frame with the carrier frame 4.
  • Page 72: Installing The Heat Sink

    Figure 60. Securing the retention frame Next steps Install the heat sink. 2. Follow the procedure listed in After working inside your system. Installing the heat sink Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink. The heat sink is necessary to maintain proper thermal conditions.
  • Page 73 Figure 61. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 3.
  • Page 74: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell PowerEdge Servers Troubleshooting Guide at PowerEdge manuals.
  • Page 75 Figure 63. Riser 2p 1. Slot 1 2. Slot 2 - 2nd OCP slot Figure 64. Riser 4a 1. Slot 4 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated.
  • Page 76: Removing The Expansion Card Risers

    Table 42. Expansion card riser configurations (continued) Riser Expansion card PCIe Slot Form factor Controlling Slot's electrical Configurations risers processor bandwidth/ (RC) physical connector low profile Processor 0 PCIe Gen5 x16 (2 x16 low profile , 2 x16 OCP 3.0) BOSS BOSS Processor 0 PCIe Gen3 x4...
  • Page 77: Installing The Expansion Card Risers

    Figure 65. Removing the rear expansion card riser r2p (R2p) 2. For Riser 4a, unlock the riser latch. Lift the expansion card riser to disengage it from the connector and guide pin on the HPM board. Carefully remove the riser from the system. Figure 66.
  • Page 78 CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. For Riser 2p, reconnect the cable first to the connector. Align the expansion card riser with the connector and the riser guide pin on the HPM board.
  • Page 79: Removing An Expansion Card From The Expansion Card Riser

    Next steps 1. If required, reconnect the cables to the expansion card or HPM board. 2. Follow the procedure listed in After working inside your system. Removing an expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 80: Installing An Expansion Card Into The Expansion Card Riser

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 81 Figure 71. Removing the PCIe blank for the riser 4a Figure 72. Removing the PCIe blank for the riser 2p 3. For riser 2b: a. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. b.
  • Page 82 Figure 73. Installing an expansion card into the riser 2b 4. For riser 4a: a. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. b. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. c.
  • Page 83: M.2 Ssd Module

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 75. Installing an expansion card into the riser 2p Next steps 1. If applicable, connect the cables to the expansion card. Install the rear expansion card riser.
  • Page 84 Figure 76. Removing the BOSS-N1 DC-MHS carrier 3. Using the Phillips 1 screwdriver, loosen the captive screws securing the top cover of the BOSS-N1 DC-MHS carrier. NOTE: Follow the sequence to loosen the captive screws. First, loosen the screw at the connector end, and then the screw at the front handle end.
  • Page 85: Installing The M.2 Nvme Ssd Module

    For information about Thermal pad and BOSS-N1 DC-MHS carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R6725 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet.
  • Page 86 For information about Thermal pad and BOSS-N1 card carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R6725 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet. Steps 1.
  • Page 87: Optional Boss-N1 Dc-Mhs Module

    Figure 82. Tighten the top cover captive screws 6. Slide the BOSS-N1 card carrier into the BOSS-N1 module slot. 7. Close the BOSS-N1 card carrier release latch to lock the carrier in place. Figure 83. Installing the BOSS-N1 card carrier Optional BOSS-N1 DC-MHS module This is a service technician replaceable part only.
  • Page 88 Figure 84. Removing the rear BOSS-N1 DC-MHS 4. If the BOSS-N1 DC-MHS module is not going to be replaced, install a filler bracket. Figure 85. Installation of filler bracket Next steps Replace the rear BOSS-N1 DC-MHS module. Installing and removing system components...
  • Page 89: Installing The Rear Boss-N1 Dc-Mhs Module

    Installing the rear BOSS-N1 DC-MHS module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser. Remove the M.2 NVMe SSD module. Steps 1.
  • Page 90: Optional Ocp Nic Card

    Figure 87. Installing the BOSS-N1 DC-MHS module Next steps Install the M.2 NVMe SSD module. Install the expansion card riser. 3. Follow the procedure listed in the After working inside your system. Optional OCP NIC card Removing the rear OCP NIC card Prerequisites 1.
  • Page 91 Figure 88. Removing the rear OCP NIC card 4. If the OCP NIC card is not going to be replaced, install a filler bracket . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 92: Installing The Rear Ocp Nic Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.
  • Page 93: Datacenter-Secure Control Module (Dc-Scm)

    Figure 91. Installing the rear OCP NIC card Next steps 1. Follow the procedure listed in After working inside your system. Datacenter-Secure Control Module (DC-SCM) Removing the DC-SCM board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
  • Page 94: Installing The Dc-Scm Board

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Open the blue latch on the system board.
  • Page 95: Restoring The System Using Easy Restore

    Figure 93. Installing the DC-SCM board Next steps Install the Attic board. NOTE: Connect the attic cable, see cable routing section. Install the expansion card riser. 3. Follow the procedure listed in After working inside your system. 4. Power on the system. 5.
  • Page 96: Manually Update The Service Tag

    Figure 94. Easy Restore Manually update the Service Tag After replacing a HPM board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. About this task If you know the system service tag, use the System Setup menu to enter the service tag. Steps 1.
  • Page 97: Removing The Attic Board

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Align the Attic board at an angle with the guide pins on the DC-SCM board.
  • Page 98: Optional Internal Usb Card

    Figure 96. Installing the Attic board Next steps Install the DC-SCM board. Install the expansion card riser. 3. Follow the procedure listed in After working inside your system. Optional internal USB card This is a service technician replaceable part only. Removing the internal USB card Prerequisites CAUTION:...
  • Page 99: Installing The Internal Usb Card

    Figure 97. Removing the internal USB card Next steps Replace the internal USB card. Installing the Internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 100: System Battery

    Figure 98. Installing the internal USB card Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. System battery This is a service technician replaceable part only.
  • Page 101 Figure 99. Removing the system battery 2. To install a new system battery, hold the battery with the positive side facing up at an angle and slide it under the battery holder socket latch. 3. Press the battery into the connector until it snaps into place. Figure 100.
  • Page 102: Intrusion Switch

    b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, check the time and date at least an hour after installing the battery. e.
  • Page 103: Installing The Intrusion Switch Module

    Figure 101. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 104: Power Supply Unit

    Figure 102. Installing the intrusion switch module Next steps Install the rear expansion card riser. 2. Follow the procedure listed in After working inside your system. Power supply unit Removing a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on.
  • Page 105: Installing A Power Supply Unit

    Figure 103. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
  • Page 106: Removing A Power Supply Unit Blank

    Figure 104. Installing a power supply unit Next steps 1. If you have unlatched or removed the cable management accessory, reinstall or relatch it. For information about the cable management when the PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at PowerEdge Manuals.
  • Page 107: Installing A Power Supply Unit Blank

    Figure 105. Removing a power supply unit blank Next steps Replace the PSU install the PSU blank. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. 2.
  • Page 108: Trusted Platform Module

    Table 44. TPM Support  Resource Link Microsoft Windows Server 2022 Dell KB article for Windows server 2022 Red Hat Enterprise Linux 7.3 RHE Linux BitLocker Key: It is important to backup the BitLocker key incase of possible replacement of HPM board and/or TPM card.
  • Page 109: Hpm Board

    HPM board This is a service technician replaceable part only. NOTE: System board is know as Host Processor Module (HPM) board. Removing the HPM board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
  • Page 110: Installing The Hpm Board

    Figure 107. Removing the HPM board Next steps Install the HPM board. Installing the HPM board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If you are replacing the HPM board, remove all the components that are listed in the removing the HPM board section. Steps 1.
  • Page 111: Control Panel

    Figure 108. Installing the HPM board Next steps 1. Replace the following components: Internal USB memory key (if removed) OCP card (if removed) Rear BOSS-N1 DC-MHS DC-SCM Processor and heat sink module Memory modules Rear expansion card risers Middle bracket Side wall bracket Cooling fans Power supply units (PSU)
  • Page 112: Installing The Right/Primary Control Panel

    Remove the drive backplane cover. Remove the side wall bracket. Steps 1. Disconnect the right/primary control panel cable from the connectors on the HPM board. 2. Using the Phillips 1 screwdriver, remove the screws that secure the right/primary control panel and cable cover to the system.
  • Page 113: Removing The Left/Secondary Control Panel

    NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 4. Connect the right/primary control panel cable and VGA cable to the connectors on the HPM board. 5. Using the Phillips 1 screwdriver, tighten the screws that secure the right/primary control panel and the cable cover to the system.
  • Page 114: Installing The Left/Secondary Control Panel

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 111. Removing the left/secondary control panel Next steps Replace the left/secondary control panel. Installing the left/secondary control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 115 Figure 112. Installing the left/secondary control panel Next steps Install the side wall bracket. Install the drive backplane cover. 3. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 116: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Power button LED • System health and system ID indicator codes • NIC indicator codes • Power supply unit indicator codes •...
  • Page 117: System Health And System Id Indicator Codes

    System health and system ID indicator codes The system health and system ID indicator is located on the right control panel (RCP) - primary of the system. Figure 114. System health and system ID indicator Table 46. System health and system ID indicator codes  System health and system ID Condition indicator code...
  • Page 118: Power Supply Unit Indicator Codes

    Table 47. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is off. Indicates that the NIC is connected to a valid network at its maximum port speed, and data is not being sent or received. Link indicator is amber, and activity indicator is off.
  • Page 119: Drive Indicator Codes

    Table 48. AC PSU status indicator codes (continued) Power indicator codes Condition CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown.
  • Page 120: Edsff E3.S Drive Led Codes

    Table 49. Drive indicator codes (continued) Drive status indicator code Condition Solid green Indicates that the drive is online. Blinks green for three seconds, amber for three seconds, Indicates that the rebuild has stopped. and then powers off after six seconds EDSFF E3.S drive led codes The LEDs on the drive carrier indicate the state of each drive.
  • Page 121: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 122: Chapter 9: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the HPM board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the HPM board.
  • Page 123: Dip Switch Settings

    Table 53. HPM board jumpers and connectors (continued) Item Connector Riser connector - requires CPU 0 (SL13/SL14/PWR13/PWR14) BOSS connector Coin cell battery Riser connector - requires CPU 1 (SL15/SL16/PWR15/PWR16) Riser connector - requires CPU 1 (SL17/SL18/PWR17/PWR18) DC-SCM connector Riser connector - requires CPU 1 (SL19/SL20/PWR19/PWR20) PSU connector 1 Power connector 23/24(PWR23/PWR24) PCIe connector 22 (SL22_CPU 1) PIB power connector...
  • Page 124: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 125: Chapter 10: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 126 ● Reference materials, including the Installation and Service Manual, and mechanical overview. ● The system service tag to quickly access the specific hardware configuration and warranty information. ● A direct link to Dell to contact technical support and sales teams. Steps 1.
  • Page 127: Mydell Label For Poweredge R6725 System

    MyDell label for PowerEdge R6725 system Getting Help Figure 120. MyDell label for PowerEdge R6725 system...
  • Page 128: Receiving Automated Support With Secure Connect Gateway (Scg)

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
  • Page 129: Chapter 11: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 130 Methods to download firmware and drivers section in this document. Managing your system For information about systems management PowerEdge manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals >...

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