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NOTE: Your specific model may not have all the components and features listed within this USER MANUAL. Please check the product packaging OR the product specification page on our website for exact details of your model. Electrolux reserves the right to change information contained herein without notice.
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Features might be added or updated with new app releases.
Please be careful while unboxing the air purifier. The unit has several detachable components which may have come loose in transport, so open the box with care and while placed on a large flat surface on the floor.
NOTE: Not all indicators OR feature icons might be available on your model. Please consult packaging information or the product specifications on the website for details on available features.
LIGHT'S COLOR | PM 2.5 (μg/m3) | AIR QUALITY |
Green | 0-12 | Very Good |
Yellow | 13-35 | Good |
Orange | 36-55 | Poor |
Red | 56-150 | Very Poor |
Purple | 151-250 | Bad |
Maroon | >250 | Very Bad |
NOTE: Please ensure regular cleaning of the sensor window to ensure it does not get clogged with dust and sensors keep performing accurately. Also ensure optimal humidity levels (between 35-80%) for accurate reading from the sensors.
NOTE: Some steps in the onboarding flow may have changed, please follow step by step instructions in the latest version of the App as reference in case of discrepancy. Please ensure home WiFi is running on 2.4 GHz band, as the 5Ghz band will not be recognized by the air purifier.
NOTE: Always unplug the air purifier before cleaning to prevent shock or fire hazards. Never use abrasive, harsh detergents or wax for cleaning the unit. The high efficiency filters cannot be washed, they must always be replaced when at the end of life.
NOTE: The filters – except for the mesh pre-filter and humidification filter - cannot be washed and must always be replaced when at end of life. The air purifier have a variety of filters to choose from, tailored to your lifestyle needs. Head over to the Electrolux App or the product information page on our website for a guide on choosing the appropriate filter for your needs. Please visit your local electrolux website to order your replacement filter.
NOTE: The humidification filter need to be replaced around every 1 year, following below steps to replace them. (refer to image 20).
When fault indicators show that the system is not operating properly, perform the following check.
The table below is only a limited list. For the latest and complete section on troubleshooting, FAQ and error guide please refer to the corresponding section on our website or the Electrolux App.
# | ISSUE | TROUBLESHOOTING | NOTES |
1 | The air purifier's alert icon is lit. | If you have just bought the unit OR inserted new filter(s), please ensure that the filter(s) are positioned in the correct way for the RFID tags to be read by the sensor. Generally, the unit comes with a variety of sophisticated sensors, electronics and other electrical components and if one of these is malfunctioning, you will see the alert icon on the product control panel light up. For more details on steps to resolve, please head over to the Electrolux App and check for details whenever you see this icon lit. | Please have at hand the unit's PNC and SERIAL number if you need to contact Electrlux service organisation for support. |
2 | The air purifier is running at max fan speed all the time for extended periods | If in MANUAL mode, please check the fan speed slider on the product control panel or within Electrolux App and adjust it to desired level. If in SMART mode, please check air quality indicator on the product control panel or within Electrolux App – if all PM values are constantly showing 9991000 without any reduction then most likely the sensor is clogged. Please use a vacuum cleaner to clean the sensor via the sensor window – detailed instructions in CLEANING, CARING & STORAGE section above. | The PM sensor in the unit is highly accurate and sensitive and it is normal for the purifier to react to poor air quality by ramping up the fan speed – to get your indoor air quality back to safe levels. |
3 | The air purifier is running at lowest fan speed all the time for extended periods | If in MANUAL mode, please check the fan speed on the product control panel display or within Electrolux App and adjust it to desired level. If in SMART mode, please check air quality indicator on the product control panel or within Electrolux App – if all PM values are constantly reading very good without any increase then this is normal behavior for the unit - your air quality is very good! If the PM2.5 value is high and the unit is still operating at lowest fan speed, then please check filter change icon on the product control panel or within Electrolux App and if lit please replace used filter with a new one, this should resolve the specific fan speed issue. If neither of the above steps OR instructions in the Electrolux App help, please refer to item 9 in the table. | The unit is designed so that when a filter is at end of life, it will discourage usage till the filter is replaced, by limiting the fan speed so as not to reintroduce the captured particulate matter back into the air. |
4 | The air purifier produces a loud or abnormal noise | Please ensure that the plastic bags around the filters has been removed, ensure the air inlet (around the front panel) and air outlet grill (top of the unit) are unobstructed and that there is a clearance of at least 30 cm between the unit and the nearest surface. If neither of the above steps OR instructions in the Electrolux App help, please refer to item 9 in the table. | If there is an abnormal noise in your product, even after checking the steps in the trouble shoot guide, please contact an Electrolux authorized service center for further support. |
5 | The air purifier or fan does not operate | Ensure that the unit is receiving power. If needed, try pushing the power plug firmly into the wall socket to check if this resolves the issue. Check that the fuse of your home has not blown or that the circuit breaker has been tripped. Replace fuse or reset circuit breaker if needed. If neither of the above steps OR instructions in the Electrolux App help, please refer to item 9 in the table. | |
6 | The air purifier is running but the air quality does not improve | If in SMART mode, closely monitor the difference in air quality levels within the Electrolux App for next 20 minutes – if you do not see any improvement of the air quality values in the Electrolux App during this period then follow the step below. Change to MANUAL mode and adjust the fan speed to a higher level to see if this helps resolve the issue. If you still do not see any improvement. Close any open doors OR windows to the outside of the room and rerun the unit at the highest fan speed for 20 minutes. If this resolves the issue, we recommend that you operate the unit in this sealed environment as much as possible, till the air quality is also at a good level. | If the unit is placed in a room larger than the recommended size, it will take longer for the air quality to improve – please be patient and maintain the unit at the highest feasible speed. |
7 | The air purifier produces or emits a strange smell | The first time you run the unit, you may perceive a plastic, glue or paint smell – especially near the air outlet grill – this is unavoidable in some cases (like the 'new car smell') but should disappear quickly. If you perceive a burning smell, please disconnect the unit and contact Electrolux authorized service center for further support. The VOC filter is in the end of life. Please change to a new VOC filter. | Always ensure that the filters are covered in appropriate packaging while stored away between uses, and that all parts are dry to avoid smell or mould build up. |
8 | The filter icon is lit, even though I recently changed the filters | Turn OFF the unit with the ON OFF button, or unplug and re-plug the unit, to see if the icon disappears. | It is important to turn OFF the unit before changing the filter, in order to reset the product. |
9 | I am unable to connect the Air purifier to the App | If you are unable to onboard the unit and connect it to the Electrolux App after a couple of attempts following the steps in the Electrolux App and FAQ, then please contact an Electrolux authorized service center for support. | The WiFi chip in the unit operates only at 2.4Ghz so please ensure your home WiFi is operating at this bandwidth. |
10 | I have another issue not listed here OR none of the above steps have helped resolve the issue | You can search for more troubleshooting and FAQ guides on our website OR the Electrolux App under the product information pages, or directly contact Electrolux authorized service center for support. Thank you! | Please have the unit's PNC and serial number available when contacting the Electrolux service. This information can be found on the rating label which is located on the main unit behind the front cover. |
11 | The air purifier or fan does not operate | The water refill light flashes. Make sure the water tank is properly installed and there is enough water in the water tank. Ensure that the water injection tank funnel is closed. | |
12 | There are some white or yellow deposits on the humidification filter | The white deposits are called lime scale and they consist of minerals from the water. Scale on the rotary humidification filter affects the humidifying performance, however it does not harm your health. Follow the cleaning instructions in the user manual. | |
13 | It takes a long time to reach the target humidity level | Humidification technology evenly distributes invisible water vapour into your room. In dry conditions moisture from the humidifier will be absorbed by walls, furniture, and other items in your room. Ventilation of dry outside air will also increase the time it takes to reach the target humidity. To optimize humidification and purification performance, it's recommended to close doors and windows during use. Change the humidification filter every year. |
CHILDREN & VULNERABLE PEOPLE SAFETY
AVOID INJURY OR DAMAGE TO THE UNIT OR PROPERTY
ELECTRICAL INFORMATION
SAFETY PRECAUTIONS
UV-C EMITTER PRECAUTIONS
www.electrolux.com
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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