TWO TREES TTS Pro Product Manual page 12

APP CONNECTION
The WIFI of this machine is a signal sent by the ESP32 chip of the main board. The machine
has been set up when the machine leaves the factory. After the machine is turned on, the
main board will send out the WIFI network with the name Laser_XXXXX (XXXXX refers to
the serial number of the main board, the serial number of each machine). all different)
1. Open the Laser_XXXXX network found by the mobile phone connection, enter the
password 12345678, and connect to the network.
2. Open the APP and enter the connection options interface. Enter the IP address:
192.168.4.1 and click connect.
3. After the APP slicing is completed, you need to insert the TF card into the motherboard
when uploading files. If the upload fails, please confirm whether the TF card is normal.
APP main interface
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AFTER-SALES SERVICE
The guarantee period is 12 months from the date of purchase.
1. Missing/Damaged/Defective Parts Within 7 days of the date of receipt, we will replace any
parts for free of charge including shipping fees. After 7 days of the date of receipt, we will
replace any parts for free of charge. But you need to pay the shipping fees.
2. Customer Damaged Parts: You need to pay for the cost of the parts and the shipping fees.
3. Courier company loss, missing, damaged, and defective parts.
a. Lost or damaged shipments must be reported to the carrier within the carrier's claim
window, and you need to inform us within 7 days of the date of receipt.
b. For any parts lost or damaged during shipping, you need to take photos or video and send
them to us.
c. Once the Carrier dispute is settled, please provide us with all communications with the
carrier. It is the customer's responsibility to keep us up to date with ALL communication with
the carrier.
d. For Missing Parts, you need to fill out a Service Ticket.
e. For Damaged Parts, you need to fill out a Service Ticket and send us the photos or video.
f. If the part is one of the LCD Panel, Power Supply or Mainboard, you need to ship the part
back to us and we will send a new one.
EN
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