Page 1 Game Version 1.2.11 or above VR AGENT TWIN-USER MANUAL v1.11 VR AGENT-TWIN User Manual...
Page 2 For further information about the game and repair (including consumables), please contact our company. 3MINDWAVE LIMITED All Rights Reserved. Unauthorized reproduction of this document or any of its contents in any form is strictly forbidden. Page 2...
Page 3 Table of Contents About This Manual 1. Safety Precautions ........................6 1.1 Warning Stickers ............................6 1.2 Placing Site .............................7 1.3 Safety Precautions ..........................8 1.4 Precaution during Play ...........................9 1.5 Transporting and Moving ........................10 1.6 Installing and Placing ...........................11 2. Product Description ........................12 2.1 Product Specification ...........................
Page 4 3.2.1 Front-End MENU .........................51 3.2.2 In-Game HUD ..........................53 4.2.3 Back-End MENU .......................... 55 3.3 USB Drive Patching ..........................56 3.4 Operator MENU ..........................57 3.4.1 Game Settings ..........................58 3.4.2 Bookkeeping Settings .........................59 3.4.3 Credit Settings ..........................60 3.4.4 Input Settings ..........................61 3.4.5 Output Settings ...........................
Page 5 6.4.2 Slide Assembly ..........................99 6.4.3 Guide Wheel Assembly ......................100 6.4.4 Disinfection Assembly....................... 101 6.4.5 Synchronous Pulley Assembly ....................102 6.5 Light-Box Assembly ..........................103 6.5.1 Light-Box Wooden Assembly ....................104 6.6 Console Assembly ..........................105 6.6.1 Console Frame Assembly ......................106 6.6.2 Console Panel Assembly ......................
Page 6 1. Safety Precautions 1.1 Warning Stickers In order to avoid injury to related people and damage to property, please observe the followings: ▪ The following marks can be used to indicate the magnitudes of risk and damage caused by ignorance or improper operation: Serious Injury: refers to the situations in which hospital treatment or long-term treatment will be accepted because of losing sight, getting hurt, getting burnt, electric shock, fracture or intoxication.
Page 7 1.2 Placing Site Page 7...
Page 8 1.3 Safety Precautions The owner shall pay attention to the followings when placing, checking and repairing machine to ensure player’s security and avoid damage: Page 8...
Page 9 1.4 Precautions during Play Page 9...
Page 10 1.5 Transporting and Moving Page 10...
Page 11 1.6 Installing and Placing Pay attention to the following when placing the machine. Page 11...
Page 12 2. Product Description 2.1 Product Specification ▪ Location Indoor Only ▪ Dimension 3500(W) x 2730(D) x 2355(H)mm ▪ AC220V 50Hz /60Hz Rated Voltage, Frequency AC110V 60Hz ▪ Power Consumption 1350W ▪ Weight 642kg 5~40 °C ▪ Temperature Range *110V voltage can be set through the transformer and fuse. Please contact the distributor for details. NOTE: The contents herein described are subject to change without notice.
Page 13 2.2 Cabinet Overview Page 13...
Page 14 2.3 Parts Name 2.3.1 – Cabinet Component List Page 14...
Page 15 2.3.2 – Cabinet LED List Page 15...
Page 16 2.4 Shipment List ▪ Packing Carton 1 (1P Frame): 1150 X 830 X 2487MM Page 16...
Page 17 ▪ Packing Carton 2 (2P Frame): 1150 X 830 X 2487MM Page 17...
Page 18 ▪ Packing Carton 3 (Console): 630 X 770 X 520MM Page 18...
Page 19 2.5 Unpacking Instruction Each cabinet contains of 3 packages: (1) 1P Frame Package (P.S.: contains the Cabinet Key inside the accessory box) (2) 2P Frame Package (3) Console Package Page 19...
Page 20 2.5.1-Steps of Unpacking [1P Frame Package] 1. Remove the outer carton 2. Cut the packing tape and remove the packing bag 3. Remove the accessory box. P.S: The cabinet key is inside the accessory box . 4. Accessory box parts include: 1) Anchor*2 2) Power Cord*1 3) Fan ASSY *2...
Page 21 Remove the side & back parts 6. Parts include: 1）Middle Frame Assembly (1 set) 2）Beam Upper Cover (3 sets) 3） Left Pedal & Left Pedal Cover (1 set) Page 21...
Page 22 Remove the parts Includes Parts: Disinfection Assembly (1 set) 9. Remove the Left frame cover (2 sets) 10. Remove the L side frame assembly Page 22...
Page 23 11. Remove the PC door & monitor door 12. Remove the beam assembly (Be caution with the gun assembly!) 13. Remove the light box upper cover (2 sets) 14. Remove the light box Page 23...
Page 24 15. Move the Left monitor frame down === 1P Frame Package: Unpacking is completed. === Page 24...
Page 25 2.5.2-Steps of Unpacking [2P Frame Package] 1. Remove the outer carton 2. Cut the packing tape and remove the packing bag 3. Remove the side & parts Page 25...
Page 26 4. Included Parts: 1) LOGO Assembly (1 set) 2) Beam Upper Cover (3 sets) 3) Right Pedal & Right Pedal Cover (1 set) Page 26...
Page 27 4) Play Matt (2 sets) 5) LOGO Support (3 sets) 6) LOGO Light Assembly (1 set) & Middle Support Plate (1 set) 5. Remove the parts Page 27...
Page 28 6. Included Parts: Disinfection Assembly (1 set) 7. Remove the Right frame cover (2 sets) 8. Remove the R side frame assembly 9. Remove the PC door & monitor door Page 28...
Page 29 10. Remove the beam assembly (Be caution with the gun assembly!) 11. Remove the light box upper cover (2 sets) 12. Remove the light box 13. Move the Right monitor frame down === 2P Frame Package: Unpacking is completed. === Page 29...
Page 30 2.5.3-Steps of Unpacking [Console Package] 1. Remove the outer carton 2. Remove the console assembly === Console Package: Unpacking is completed. === Page 30...
Page 31 2.6 Packing List Please check the following items after purchasing our product. If any part is missing or damaged, please contact our salesperson. No. Name Material/Specification Quantity Remarks 1 Plastic ventilation net 140*165mm 2 Fan assembly 120*120mm 3 Power Cable 4 Fuse Tube 10A/20A 5 Key...
Page 32 2.7 Assembly Instruction 2.7.1 Cabinet Assembly 1. Remove the monitor door & PC door from the L/R monitor cabinet. 2. Connect the L/R monitor cabinet with 10 screws from the front and back. Page 32...
Page 33 3. Connect all wires of L/R monitor cabinet and plug in the 1p VR HMD power cord. 4. Remove the console panel from the console frame. Page 33...
Page 34 5. Connect all wires between console and monitor cabinet. 6. Fix the console frame to the L/R monitor cabinet with 4 screws 7. Fix the side frame hanger and screw on the L/R side frames. Page 34...
Page 35 8. Plug the four holes on the side of the frame with screws and nuts. 9. Connect the upper wire between the side frame and monitor cabinet. 10. Hang the L/R side frame on the monitor cabinet and fix it with 5 screws. Page 35...
Page 36 11. Connect the bear wire between the side frame and monitor cabinet. 12. Fix the back cover to the side frame. Page 36...
Page 37 13. Remove the speaker cover and beam support plate from the L/R light box. 14. Remove the upper cover and rear cover from the L/R light box. 15. Fix the L/R light box frame to the monitor cabinet with screws. Page 37...
Page 38 16. Fix the disinfection assembly to the beam assembly. 17. Put the beam assembly slowly into the fixing seat of light box. 18. Fix the beam assembly to the light box with 12 screws. Page 38...
Page 39 19. Take out the wires of the beam & the light box then connect them with the wires of the monitor frame. 20. Extend the gun wire and VR HMD wire into the monitor frame and connect with the corresponding interface. Notice: Please connect the USB of the gun cable and the USB of the HMD cable to the correct interface.
Page 40 21. Fix the beam support blat to the light box with 4 screws. 22. Connect the speaker LED wire and fix the speaker cover to the light box. Page 40...
Page 41 23. Fix the upper cover and rear cover to the light box. 24. Fix the beam covers to the beam assembly. 25. Connect the L/R upper frame assembly LED wire. Page 41...
Page 42 26. Fix the LOGO support plates on the LOGO assembly 27. Fix the LOGO assembly to the light box and connect the LED wire 28. Fix the LED plate to the light box and connect the LED wire. Page 42...
Page 43 29. Fix the fan assembly and plastic net to the monitor cabinet, then connect the fan wire. 30. Fix the side cover to the monitor frame R & L 31. Fix anchors to the L/R pedal. 32. Fix the L/R pedal to monitor cabinet & console with screws. Page 43...
Page 44 33. Fix the L/R pedal cover to the pedal 34. Connect the start button wire and fix the console panel to the console frame with screws. 35. Fix the middle support plate to the monitor cabinet with screws Page 44...
Page 45 36. Connect the middle frame assembly wire. 37. Fix the middle frame assembly to monitor cabinet with screws. 38. Fix the monitor door & PC door to the monitor cabinet. 39. Put the play mat under the gun assembly. === Cabinet Assembly is completed. === Page 45...
Page 46 2.7.2 – Safety Range of Installation Page 46...
Page 47 2.7.3 – Installation of Transformer Wiring Switch Page 47...
Page 48 2.8 Warranty Page 48...
Page 49 3. Game Description and AO MENU 3.1 Game Description 3.1.1 GAME FEATURE • Immersive Missions with unique VR Aiming Controller • Up to 4 players linked play • 5 Exotic Stages with Final Stage to face the BOSS • 2 Game Modes: >SOLO PLAY >CO-OP PLAY (support link-play up to 4 players at a time) •...
Page 50 3.1.2 GAME CONTENT Scenes There are total of 5 scenes: • 1 - Nightclub • 2 - Tunnel • 3 - Factory • 4 - Warehouse • 5 - BOSS Stage (final stage) Page 50...
Page 51 Stages • There are total of 5 stages. Difficulties • There are 3 levels of difficulties: Easy, Normal and Hard Game Modes • PLAYER SOLO • CO-OP PLAY (support link-play up to 4 players at a time) 3.2 Game Flow 3.2.1 Front-End MENU (1) Insert Coin Page Insert coin page will appear to ask player to insert coins and start the game.
Page 52 (2) Warning Message A warning screen will appear after game is started. (3) Select Game Mode PLAYER SOLO and CO-OP PLAY (support link-play up to 4 players at a The game has two game modes: time) Awaiting Player screen will be shown after choosing CO-OP PLAY mode (if one of the Cabinets is currently in a single player game, CO-OP PLAY will not be offered) Page 52...
Page 53 (4) Loading Screen Recalibration Instructions will be shown in loading screen. 3.2.2 In-Game HUD (5) In-Game HUD Game START Game starts at once right after the loading is finished. Page 53...
Page 54 UI Screen During the game, status of the player and enemies will be displayed around the screen. 1 - Game countdown time 5 - Countdown enemy attack time 2 - Player’s health 6 - Enemy’s weak point(s) 3 - Number of bullets 7- Enemy position locator 4 - Enemy's health Page 54...
Page 55 3.2.3 Back-End MENU (6) : Player Result The game ends when the player completes the stage or has no life remaining or time is up. After a stage has been completed, the performance of player(s) in the stage will be displayed. Page 55...
Page 56 3.3 USB Drive Patching USB Patching Steps: 1. Create a directory named [VRAgentUpdate] in the USB (for example, U:\VRAgentUpdate\), and copy the new game update software to this directory. 2. Turn off the host computer of the VR Agent machine. 3.
Page 57 3.4 Operator MENU NOTE: It is advised to make any kind of test menu change when sat idle is on the attract sequence. Arcade Operator 1. Under the game Title Screen, press the [TEST/EXIT] key of the coin control box to enter the [Arcade Operator], the main arcade operator menu is shown as below.
Page 58 3.4.1 Game Settings [Game Settings], you can set the following items: 1. Enter Setting Items Setting Content Player Life 1-15 First Credit Armor Off/_30/_60/_120/_150/_180 Continue Armor Off/_30/_45/_60 Difficulty 1/2/3 (1 = the easiest) Dynamic Difficulty On/Off Robot Mode On/Off Level Selection On/Off Reset Highscores Reset High score back to Default...
Page 59 3.4.2 Bookkeeping Settings [Bookkeeping Settings], you can check the following items: 1. Enter Setting Items Check Content Play Info Total Time On Total Coin In Total Credit In Total Credit Continues Total Service Credit Total Service Credit Continues Total Play Single Player Plays Single Player Continue Multi Player Plays...
Page 60 3.4.3 Credit Settings [Credit Settings], you can set the following items: 1. Enter Setting Items Setting Content Credit Count 0-24 Service Credits 0-24 Clear Credits Clear Credit to 0 Entry Type Coin/Card Swipe Credit Settings Free Play/ X Coins X Credit Continue Settings Same as Credit Settings/ X Coins X Credit Reset Settings...
Page 61 3.4.4 Input Settings [Input Settings], you can set the following items: 1. Enter Setting Items Setting Content Trigger Button On/Off Reload Button On/Off Start Button On/Off Down On/Off Option Cycle / Select On/Off Test / Exit On/Off Back / Service On/Off IO Board Connected/Not Connected...
Page 62 3.4.5 Output Settings [Output Settings], you can set the following items: 1. Enter Setting Items Setting Content Master Volume 0-2.00 Idle/Attract Volume 0-2.00 Sound Test Off/Left/Right/Sub Light Test Off/Gun Rack/Gun/ Monitor Side Left/ Monitor Side Right/ Logo Left/ Logo Right Motor Test On/Off Serial LED...
Page 63 3.4.6 Clock Settings [Clock Settings], you can set the following items: 1. Enter Setting Items Setting Content Year Year Month Month Date Date Hour Hour Minute Minute Second Second Apply Apply Back Back PLEASE NOTE: Setting the time or date to the past will require the game to restart.
Page 64 3.4.7 Network Settings [Network Settings], you can set the following items: 1. Enter Setting Items Setting Content Network Status Linked/Linked [X] Cabs / No Link Machine IP --- / [displaying a Machine IP no.] Group ID 1/2/3/4/5/6/7/8 Cabinet ID 1/2/3/4 Reset Settings Reset Back...
Page 65 Network Settings Instruction 2 (displayed on RHS machine): Network Settings are only editable via the LHS machine, using Other Machine IL/Other Group ID/Other Cabinet ID. On LHS machine: 1) Network Settings ➔ Other Machine IP 2) Change [Other Machine IP] to RHS [Machine IP] 3) Cycle [Other Group ID] to change RHS [Group ID] 4) Cycle [Other Cabinet ID] to change RHS [Cabinet ID] LHS = Left Hand Side...
Page 66 3. Select Other Machine IP: Press Option Cycle/Select button, 2P network information will be displayed. Page 66...
Page 67 set same setup for Group ID and Other Group ID, please set as 1. To set different setup for Cabinet ID and Other Cabinet ID： When Cabinet ID is set as 1 or 3, Other Cabinet ID must only be set as 2 or 4. Particularly, when Cabinet ID is set as 1, Other Cabinet ID must only be set as 2 (see below image): When Cabinet ID is set as 3, Other Cabinet ID must only be set as 4.
Page 68 Network Settings - Troubleshooting Case 1: I/O Connection Error Situation When I/O Connection Error does not report in 1P position, only reports in 2P position. Cause The host at 1P is connected to the IO board, and 2P obtains information such as IO buttons through the network.
Page 69 2. If the network cable connection is normal, please check whether the network settings are normal at the 1P position: Enter AO --> Network Settings: -1P network information: Machine IP, Group ID & Cabinet ID -2P network information: Other Machine IP, Other Group ID & Other Cabinet ID 3.
Page 70 Press Option Cycle/Select button, 2P network information will be displayed. (1) Check whether Group ID and Other Group ID are set as same value, otherwise the Network Status column will be displayed as [No Link], there will be a problem of 2P reporting I/O Connection Error. (2) If Group ID and Other Group ID are set as same value, the Network Status column will be displayed as [Linked 1 Cab], then check the values of Cabinet ID and Other Cabinet ID.
Page 71 When Cabinet ID is set as 1 or 3, Other Cabinet ID must only be set as 2 or 4. Particularly, when Cabinet ID is set as 1, Other Cabinet ID must only be set as When Cabinet ID is set as 3, Other Cabinet ID must only be set as 4. Below is a sample with wrong settings: Case 2: Cabinet ID Error Situation...
Page 72 2. Select Other Machine IP， Page 72...
Page 73 3. Press Option Cycle/Select button, 2P network information will be displayed. If Cabinet ID and Other Cabinet ID are set as same value, Cabinet ID Error will be occurred. Below is a sample with wrong settings: Page 73...
Page 74 3.4.8 Language Settings [Language Settings], you can set the following items: 1. Enter Setting Items Setting Content Language English French Spanish Turkish Reset Settings Reset Back Back 2. After setting or testing, settings will be saved automatically. Please press [TEST/EXIT] to exit the operation menu interface. Page 74...
Page 75 3.4.9 Reset All Settings On the "Reset All Settings" page, you can reset all settings to the factory settings. 1. Select [Reset All Settings] and press the [OPTION Cycle/SELECT] button to restore all the settings in the arcade to the default values. At the same time, all the records in the arcade will be cleared. Page 75...
Page 76 4. Warnings & Errors with Troubleshooting 4.1 Warnings with Troubleshooting • ATTENTION: Do not hold the VR Aiming Controller. Cause This warning occurs when sensor is reported player is avoiding the VR Aiming controller to slide down. ATTENTION: Do not pull the VR Aiming Controller. •...
Page 77 Cause This warning occurs when sensor is reported player is pulling the VR Aiming controller. 4.2 Errors with Troubleshooting • Gun Connection Error Troubleshooting Solution Please check if the cables of the VR Aiming Controller (power cable and USB cable) are well connected. Page 77...
Page 78 • VR HMD Connection Error Troubleshooting Solution Please check if all the cables of the VR HMD are well connected. PC display card DP cables: Page 78...
Page 79 PC USB 3.0 cables: DP & USB 3.0 cables: Page 79...
Page 80 Please note that not to mix the GUN USB cable(USB 2.0) and HDM USB cable(USB 3.0) up. Power Cables: Page 80...
Page 81 VR Headset cable (It’ s easy to loosen here): Page 81...
Page 82 • I/O Connection Error Troubleshooting Solution 1) If only 2P position reports with I/O Connection Error but 1P does not, please go to Network Settings to find the solution. 2) If both 1P and 2P positions report I/O Connection Error, it means there is a problem with the I/O board.
Page 83 • I/O Connection Error 2 Troubleshooting Solution Firstly, please check whether the LED light in the yellow circle in the picture below is always on. If it is not always on, it means that there is a problem with the power supply. If the LED is normally on, please check whether the serial cable is connected normally and is not loose.
Page 84 • VR Aiming Controller Cable Error. Please check the cables. Troubleshooting Solution First, please remove the three baffles on the beam: After removing the baffles, as shown below, please check where the gun wire is tangled and untangle it. Page 84...
Page 85 5. Maintenance and Service Maintenance and Service Even though the machine works normally for a long time, the fault will occur. Therefore, please perform routine check and maintenance concerning the following to ensure a long- term use. Page 85...
Page 86 6. Assembly 6.1 Assembly Tree Diagram Page 86...
Page 87 6.2 General Assembly Diagram 6.2.1 Cabinet Assembly Page 87...
Page 88 6.3 L Monitor Frame Assembly 6.3 L Monitor Frame Assembly Page 88...
Page 89 6.3.1 L Wooden Frame Assembly Page 89...
Page 90 6.3.2 Monitor Glass Assembly Page 90...
Page 91 6.3.3 Monitor Assembly Page 91...
Page 92 6.3.4 PC Assembly Page 92...
Page 93 6.3.5 PC Door Assembly Page 93...
Page 94 6.3.6 Monitor Door Assembly Page 94...
Page 95 6.3.7 Transformer Assembly Page 95...
Page 96 6.3.8 AC Power Box Assembly Page 96...
Page 97 6.4 Beam Assembly 6.4 Beam Assembly Page 97...
Page 98 6.4.1 Motor Assembly Page 98...
Page 99 6.4.2 Slide Assembly Page 99...
Page 100 6.4.3 Guide Wheel Assembly Page 100...
Page 101 6.4.4 Disinfection Assembly Page 101...
Page 102 6.4.5 Synchronous Pulley Assembly Page 102...
Page 103 6.5 Light-box Assembly 6.5 Light-box Assembly Page 103...
Page 104 6.5.1 Light-box Wooden Assembly Page 104...
Page 105 6.6 Console Assembly 6.6 Console Assembly Page 105...
Page 106 6.6.1 Console Frame Assembly Page 106...
Page 107 6.6.2 Console Panel Assembly Page 107...
Page 108 6.6.3 Woofer Assembly Page 108...
Page 109 6.6.4 Fan Rear Assembly Page 109...
Page 110 6.6.5 Service Panel Assembly Page 110...
Page 111 6.7 L Side Frame Assembly 6.7 L Side Frame Assembly Page 111...
Page 112 6.8 Middle Frame Assembly 6.8 Middle Frame Assembly Page 112...
Page 113 6.9 R Monitor Frame Assembly 6.9 R Monitor Frame Assembly Page 113...
Page 114 6.9.1 R Wooden Frame Assembly Page 114...
Page 115 6.10 R Side Frame Assembly 6.10 R Side Frame Assembly Page 115...
Page 116 6.11 LOGO Assembly 6.11 LOGO Assembly Page 116...
Page 117 6.12 L Upper Frame Assembly 6.12 L Upper Frame Assembly Page 117...
Page 118 6.13 R Upper Frame Assembly 6.13 R Upper Frame Assembly Page 118...
Page 119 6.14 Gun Assembly 6.14.1 Gun Parts Diagram Page 119...
Page 120 6.14.1 Gun Parts Diagram Gun Parts Table: Page 120...
Page 121 6.14.2 Gun Wires and Cables Page 121...
Page 122 7. Printing Pattern 7.1 Printing Pattern of Cabinet Page 122...
Page 123 8. Wiring Diagram Wiring Diagram 1-4 Page 123...
Page 124 Page 124...
Page 125 Page 125...
Page 126 Page 126...
Page 127 Page 127...
Page 128 Spares and Service Contact Information Page 128...
Page 129 VR AGENT TWIN User Manual Page 129...

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