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Summary of Contents for Fiido C11pro
- Page 1 Fiido C11pro Electric Bike D ear u ser s, p lease read thi s m anu al car efully befor e oper at ing t he bi ke . WARNI NG:D O N OT OPERAT E T H E BI KE B EF ORE UNDE RSTA NDING HOW TO USE IT .
- Page 2 In this manual,we will introduce the the key features of the bike and give you some advice on how to use and maintain the Fiido C11pro. Please make sure that you understand everything carefully. If you have any questions, please contact support@fiido.com, our customer care team will get in touch with you shortly.
- Page 3 9. Do not attempt to charge while the charger or power supply is wet, please follow the local safety regulations if you need to charge the bike in public area. 10. For effective protection and as convenient as possible for yourself, please be sure to use Fiido specific parts.
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Page 4: Table Of Contents
CONTENTS 1.Product introduction 2. How to use 3. Regular Maintenance 4. After-sale Service 1.1 Bike overview 2.1 Installation guide 3.1 Using precautions 4.1 Troubleshooting methods 1.2 Packing list 2.2 First time using 3.2 Bike maintenance & repair 4.2 Specifications 1.3 Bike diagrams 2.3 Charging instructions 3.3 Motor maintenance &... -
Page 5: Product Introduction
1.Product introduction 1.1 Bike overview 1.2 Packing list 1.3 Bike diagrams 1.4 Function DESC... -
Page 6: Bike Overview
With a torque sensor and 250W motor, it offers unmatched power and an unparalleled riding experience, allowing you to rediscover the joy of cycling. The sleek frame design, chosen by the Fiido team, comes in a variety of stylish colors and features a removable battery on the tube and a full-color display. -
Page 7: Packing List
1.2 Packing list Bike parts Handlebar*1 Front wheel*1 Electric Bike*1 Key*2 Front wheel quick release*1 Bike accessories Front light*1 Fenders*1 Charger*1 Pendals*1 User manual*1 Tools Open spanner*2 Hex wrench*8 Y-Type Allen Wrench*1 Screwdriver*1 *Please carefully check whether all items are complete and intact. If there is any problem such as missing or damaged, please contact the official after-sales team asap. -
Page 8: Bike Diagrams
1.3 Bike Diagrams Display Keyhole Handlebar Saddle Front suspension fork Battery Level Indicator Button Headlight Rear Light Battery Front Fender Disc Brake Front wheel Disc Brake Tire Motor Pedal Rear Derailleur Crank Chain Chainwheel *Non professionals are forbidden to assistance and assemble the battery. Please contact after-sales team for assistance. -
Page 9: Function Desc
(Displays current speed.) Fiido Watch Connection Indicator Battery Status ( To connect the Fiido Mate cycling watch, (Displays battery level.) please press the button "∧" and"V" at the same time and hold for 3 seconds. The... -
Page 10: How To Use
2.How to use 2.1 Installation guide 2.2 First time using 2.3 Charging instructions 2.4 Battery Removal &Installation... -
Page 11: Installation Guide
2.1 Installation guide Most parts of the bike had been installed from the factory. But please install the handlebar.baskets,headlight, front wheel, fenders,pedals and adjust the saddle before riding. lnstall the handlebar ① Use the Allen key to remove the counter ②... - Page 12 ⑤ Adjust the angle of the handlebar upturn, the default angle is 0°; you can adjust it to fit your riding habit; (Check if the direction of the handlebar and the front wheel can be aligned, if not,you can loosen the 2 screws on the side of the handlebar to adjust.) ⑥...
- Page 13 ③ Put the front axle through the front wheel, and load the spring, screw the nut, lock the front wheel quick disassembly. Install Fenders&Headlights ② Use the open-end wrench and Allen tool to lock ① Pass the front fender through the rear of the front fork, the screws and nuts.
- Page 14 ③ Place the fender stand clips towards the front tire ④ Fit the Fender stands into the fender by clipping. and lock the stands to the front fork. ⑤ Adjust the angle of the fender stand position to keep the fender at a certain distance from the tire, then use the self-tapping screws to lock the stands.
- Page 15 ⑥ Adjust the headlight angle and lock with screws. ⑦ Place the headlight cable through the center of the ⑧ Connect the sockets in same colours to finish installation. fork to the back of the fork.
- Page 16 Install pedals Use the open spanner of the tools bag, screw the pedal shaft into the threaded hole and tighten it in the direction of the arrow. Caution: While installing the pedal, pay attention to the left / right pendal corresponding to the left / right crank, the pendal screw and the inside of the crank are respectively marked L(left) / R(right).
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Page 17: First Time Using
2.2 First time using Before riding, please follow the installation guide to install components properly, check whether the firmware is loose, ensure sufficient power, and take appropriate protection for riding. Step 1：Adjust the seat Please adjust the seat to the appropriate riding height according to your height. （the recommended height is when the saddle is level with the user’s pelvis when standing naturally. - Page 18 The bike will be on pedalling mode. The bike has been factory settings in 3 power-assisted gear, if you need to set it in 5 power-assisted gear, please download Fiido APP and operate it. Step 4：Start riding Please take corresponding protection before starting riding.
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Page 19: Charging Instructions
2.3 Charging instructions The battery comes with a small amount of electricity, before the first time use, please make sure to charge it to full power before riding. Charging 1. Charging connection: Connect the charging interface of the charger to the charging port, then connect the power plug of the charger to the power socket. -
Page 20: Battery Installation And Removal
2.4 Battery Installation & Removal ① Remove the battery: Turn the key clockwise to the "unlock" state, the upper end of the battery will automatically pop out and ready to be removed. ② Install the battery: put the lower part of the battery into the slot, then press it down. The battery will be locked in the frame. -
Page 21: Regular Maintenance
3.Regular Maintenance 3.1 Using precautions 3.2 Bike maintenance & repair 3.3 Motor maintenance & repair 3.4 Battery maintenance & repair 3.5 Reflex reflector cautions... -
Page 22: Using Precautions
3.1 Using precautions （Ⅰ）Users should pay attention to the safety of bicycle use 1. No parking in building foyers, evacuation stairs, walkways and safety exits. 2. No charging in residential buildings. Charging should be far away from combustible, and no longer than 9 hours. 3. - Page 23 4. Please be sure to wear a suitable safety helmet and fasten the helmet wind strap while riding. 5. The braking distance will be extended in rainy and snowy days, please pay attention to slow down, and try to avoid to ride on bad weathers.
- Page 24 （Ⅳ）Attentions on the road 1. For your safety and the safety of others, please obey the local traffic rules consciously. 2. Before riding, be sure to wear a safety helmet, take safety precautions and maintain a natural posture. 3. At the beginning of riding, please slowly accelerated, to avoid the energy waste or accidents. 4.
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Page 25: Bike Maintenance & Repair
3.2 Bike maintenance & repair 1. The bicycle has been checked and adjusted before out of factory, any problems please contact Fiido After Sales Team for support. 2. Normally the spokes of the wheel should be adjusted once after half a month of riding to ensure the best use. -
Page 26: After-Sale Service
4.After-sales Service 4.1Troubleshooting methods 4.2 Specifications 4.3 Warranty coverage 4.4 Repair record... -
Page 27: Troubleshooting Methods
4.1 Troubleshooting methods Fault code description Fault phenomenon Fault code Communication issues Throttle issues Brake lever issues Motor hall issues Motor issues Controller issues Overheating protection General fault Fault phenomenon Fault cause Rule out way Poor contact of regulating handlebar Change regularing handlebar Poor contact of brake cut-off... -
Page 28: Specifications
4.2 Specifications Property index Item C11PRO Before folding: Length*Width*Height (mm) 1820*670*1150 Product size Tires （mm） 700*40C Net weight Product weight 24.5kg(54lb) Maximum load 120kg(265lb) Applicable age Riding requirement Applicable height 155cm(5'1") - 195cm(6'5") Serial numbe Location Under the frame Maximum speed 15MPH (25km/h）... -
Page 29: Warranty Coverage
Torque（N·m） Rated speed（r/min） Motor Moter type Brushless geared motor Undervoltage protection (V) 40±1 Overcurrent protection (A) 18±1 Input voltage (V) 100-240 Output voltage (V) 54.6 Charger Output current (A) Charging hours (h) Front light Others Tail light Riding mode Electric mode+Power assisted mode+Pedal mode Caution：... - Page 30 (Ⅱ）Warranty scope and period Item Parts Guarantee time Service Frame 36 months Natural deformation, open welding, desoldering fracture phenomenon, quality problems caused by poor manufacturing can be replaced. Self-modification, collision 12 months Fork, Handlebar, Stem, Seatpost damage, etc. are not warranted. Kickstand, Tires, Saddles, Fenders, Safety hook, Seat Basic parts...
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Page 31: Repair Record
Warranty notification 1. Accessories will be guaranteed in strict accordance with the warranty period. 2. The warranty period shall be calculated from the date of delivery. 3. No warranty will be provided if the charger, battery and motor are disassembled without permission. 4. - Page 32 If you have any questions or suggestions about this user manual, please contact us via following mailaddress Contact us：support@fiido.com Fiido APP EPAC according to EN 15194 6971957790808 4.003.C11004...
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