FIIDO Kidz Manual

Product introduction

Product overview

Fiido Kidz is an electric balance bike dedicated to prioritizing children's safety while fostering their balance skills during playtime. This innovative bike seamlessly connects to smartphones through the Fiido APP, empowering parents or guardians to manage the maximum speed, power output level, and power on/off functions, ensuring an optimal safety experience for children.
The bike comes equipped with power cut-off drum brakes, a resistance-free motor, and 12-inch tires, catering to children aged 2 to 7, with a maximum speed reaching 7.4MPH (12km/h).

Packing list

Product parts

Accessories

Tools

*Please carefully check whether all items are complete and intact. If there is any problem such as missing or damaged, please contact the official after-sales team asap.

Product Diagrams

*If you need battery service or replacement, please contact our after-sales team or local resellers. Non professionals are not allowed to remove of install the battery.

Function DESC

Handlebar

Battery

Using Guide

Installation guide

The bike is mostly assembled before it leaves the factory. When you receive the bike, you only need to adjust the handlebar and install stem.

Install the handlebar

1. Adjusting the stem: Rotate the stem 180° to align it with the front wheel;
   
2. Installing the handlebar: Remove the stem cover, place the handlebar on the stem, and then cover it with the handlebar cover and tighten the screws sequentially.
   
3. Tighten the stem: As shown in the photo, after adjusting the handlebar to be perpendicular to the front wheel, tighten the screw on the top of the stem and the two screws on the side to complete the installation.
   

APP Connection

The product is set to parental mode by default in which both throttle and power-assisted functions are turned off. To enable throttle or power-assisted functions, please download the Fiido app and connect it to the bike. Then, you can switch to the children or parental mode for throttle or power assist mode.

1. Download and install the app, then register or log in.
   
2. Press the battery switch on the side of the frame to turn on the battery. Then, press the switch below the display to turn on the power for the bike.
   (Note: If the product is not turned on for a long, you can press the battery switch to turn off the battery, which can effectively reduce power consumption.)
   
3. Turn on Bluetooth on the phone> Fiido APP > Device > +Register My Device > SEARCH> Click connect (search for: Fiido-Kidz)>successfully linked.
   

APP Functions

How to use different modes of Fiido Kidz:
(Note:

1. When the bike is in Rider's mode, turn off the bike and then restart, the bike will remain in this mode. The throttle will be enabled without connecting to the app.
2. When the bike is in parental mode, turn off and then restart the bike, the settings will be reset to default. You will need to reconnect to the app and adjust the speed and modes before use.)

1. Rider's mode: This allows the rider to operate the bike independently. The maximum speed can reach 7.4 MPH (12 km/h). (Note: This function is only for users who are familiar with the product, capable of independent operation, and within specific safe areas.)
2. Parental mode: In this mode, the guardian can adjust the bike's speed, throttle, and kick-start assistance time.
   Speed: You can control the maximum speed by throttle/kick-start.
   Throttle: You can choose to enable or disable the throttle.
   Kick-start duration: You can choose the duration of the kick-start acceleration when the vehicle is kick-starting. (In parental mode, throttle and kick-start mode cannot be enabled at the same time. When adjusting the kick-start duration, the throttle will be automatically turned off.)

First time using

Before riding, please follow the installation guide to install components properly, check whether the firmware is loose, ensure sufficient power, and take appropriate protection for riding.

1. Adjust the seat
   Adjust the saddle to the appropriate height for the rider. Adjust the direction and angle of the saddle, and tighten the screws once it's properly positioned.
   
2. Turn on the bike
   
   1. Press the battery switch on the side of the frame to turn on the battery.
   2. Press the power switch on the right handle to turn on the bike. The display will be turned on, indicating that the power is on.
   3. Open the Fiido app and search for Fiido-Kidz to connect to the Fiido-Kidz.
3. Start riding
   Please take corresponding protection before starting riding.
   
4. Mode switching
   Switch and choose the riding mode according to the cycling road conditions and personal needs.
   For specific mode selection, see above. If using the throttle function, after enabling the throttle in the app, you can twist the right handle grip downward to activate it.
   If using the kick-start assistance in parental mode, you can kick backward with your foot, and the kick-start assistance function will automatically engage for acceleration.
   
5. Braking introduction
   The left brake is a power-off brake, meaning that acceleration cannot occur when the brake is applied. It is recommended that in the event of an emergency brake, after gripping the left brake, gently touch the ground with both feet to decelerate simultaneously, to prevent accidents due to leaning forward and falling caused by excessive speed.
   

Charging instructions

The battery comes with a small amount of electricity, before the first time use, please make sure to charge it to full power before riding.

Charging

1. Charging connection: Connect the charging interface of the charger to the charging port, then connect the power plug of the charger to the power socket.
   
2. Fully charged: When the indicator light of the charger is red, means it's normal charging. When the light is green, means it's fully charged.
3. Charging hour: Charging hour is around 4 hours, The duration depends on the situation.
4. Disconnect charging: When the indicator light turns green, means it's fully charged. Unplug the power plug first, then remove the charging interface from the battery. Close the battery dust cover.
   

Charger has high voltage device, DO NOT repair without permission. In order to avoid danger, battery and charger should be placed away from children. There should be no inflammable and explosive objects around the batteries (such as car seat cushions, sofas, etc.). Keep the battery in a ventilated and dry place, and make sure NOT to charge in open-air place, to avoid electrical short circuit fire and other accidents caused by rain and other factors, and to prevent liquid and metal particles into the electrical parts.

Charging can be allowed on public charging equipment, but the matching between the bettery and the charging equipment should be fully considered.

If there's any odor or high temperature during charging, please stop charging immediately and contact after-sales team for assist.

Maintenance precautions

Using precautions

1. Users should pay attention to the safety of bicycle use
   1. No parking in building foyers, evacuation stairs, walkways and safety exits.
   2. No charging in residential buildings. Charging should be far away from combustible, and no longer than 4 hours.
   3. Prevent water from entering electrical parts. When cleaning the bike, avoid water impact on charging port, wiring harness connectors, fuse and other electrical parts.
   4. When adjusting the height of the saddle, the safety line mark of the seatpost should not be exposed.
   5. Users and dealers must not wiring and modifying structure and performance without permission. Such as: change the battery configuration, the circuit, increase the lamp power, increase the sound and other modification.
   6. Do not touch the live part of the bike with wet hands or metal conductors. Such as: charging port, charger plug etc.
   7. When replacing circuit breakers or fuses, use circuit breakers or fuses of the specified models and specifications. Do not short-fuse wires. The circuit breaker or fuse card slot should be in good contact, or may cause the accidents.
   8. Please do not disassemble electrical parts without authorization to prevent liquid and metal particles from infiltrating into electrical parts.
   9. Do not ride on bad weathers, or place the bike in a long-term exposure to the sun/rain to avoid parts aging.
   10. If scrub the bike is needed, please wipe the body with a neutral lotion mixed with tap water. Do not remove and wash internal parts to avoid short circuit.

Non-professionals are strictly prohibited to repair. In case of failure, please contact the after-sales team or authorized professional maintenance station for maintenance.

2. Riding safety: please follow the national and local traffc laws and regulations, pay attention to riding safety.
   1. User must be over 3 years old. Do not lend to people who can not operate the bike to avoid the harm.
   2. Please adhere to local regulations and use the product only in designated safe areas. Ensure that the maximum speed does not exceed 7.4 MPH (12 km/h).
   3. Please carry persons or goods in accordance with local laws and regulations while riding.
   4. Please be sure to wear a suitable safety helmet and fasten the helmet wind strap while riding.
   5. The braking distance will be extended in rainy and snowy days, please pay attention to slow down, and try to avoid to ride on bad weathers. Inner short circuit and electrical parts damage may be caused if the water level reaches the center of the hub of the rear wheel motor, please noticed.
   6. Please follow the local traffic rules carefully. No riding after drinking, and make sure to always ride with both hands.
   7. Bright colors, relaxed, and comfortable suit are suggested for riding, and wear low-heeled shoes for riding is necessary.
3. Examination before riding: please repair in time or go to the local maintenance point for repair, if there' s any abnormality.
   1. Please confirm the normal power use when using the kickstand and the rear wheel is off the ground.
   2. Turn on the power, check whether the indicator light is normal, and the power supply is sufficient.
   3. Check whether the bell and front/rear light are in good condition.
   4. Confirm whether the handlebar and seatpost are adjusted to the appropriate position, that fastening screws and quick release are fastened. Be attention that the safety line should not be exposed.
   5. Check the rear brake handle, brake adjustment should make the brake reliable and flexible reset.
   6. Check whether the tire pressure is normal, no cracking, abnormal wear, nails, stones, glass and other sharp objects.
   7. Check whether the front/rear wheel screws are locked, the side, rear and pedal reflectors are in good condition.
   8. Check whether the front /rear lighting is normal and ensure that lights can be good used while riding.
   9. Check the fastening state of each axle to ensure the front/rear axles are in a reliable state.
   10. Check whether the frame clamp is locked before riding.

abnormal tire pressure, tire cracking damage and abnormal wear are the main causes of steering failure and tire burst.

4. Attentions on the road
   1. For your safety and the safety of others, please obey the local traffic rules consciously.
   2. Before riding, be sure to wear a safety helmet, take safety precautions and maintain a natural posture.
   3. At the beginning of riding, please slowly accelerated, to avoid the energy waste or accidents.
   4. For a longer service life of the battery and motor, when start riding or climbing, please try to use power assisted mode.
   5. To ensure safety, economic speed should be used as far as possible, and reduce frequent braking, frequent start as far as possible, to save electricity.
   6. avoid the phenomenon of tightening the speed control handle after braking.
   7. Riding on muddy areas or uneven roads should use pendal mode as far as possible.
   8. Braking distance should be appropriately increased on bad weathers, please be concentrated and careful while riding.
   9. Equipped with overcurrent protection. The circuit may be overcurrent under the condition of higher uphill Angle and higher headwind speed. It's better to use pendal mode, otherwise, power consumption may be too fast to affect the range, motor and electrical appliances burn. The body and electrical parts should not be electriferous, the insulation. resistance value shall not be less than 2M ω.
   10. Controller has undervoltage protection, the power will be cut off automatically if the voltage is lower than the undervoltage value, to maintain the service life of the battery
5. Attentions of pushing and parking
   1. The power should be off when pushing the bike, to avoid the accidents.
   2. Parking should be on the level ground, and maintain the bike as power off status.
   3. For your safety, please maintain and clean your bike regularly to keep it in the best condition.

Product maintenance & repair

1. The bicycle has been adjusted well before leaving the factory. please contact after-sales team if there's any problems.
2. Make sure to check the storage capacity of the tire regularly to keep it in normal use.
3. Make sure to check the main parts like handlebar, stem. saddle, seatpost, front/rear and centre axle, wheels, to keep it in normal use, nut and screw loose should be tightened in time if it loose.
4. In use, it's recommended to add 3# calcium base lubricating oil (butter) every six months to the parts that need lubrication (such as front/middle/rear axle bearing, front fork bowl group, )
5. If the vulnerable parts are damaged, such as: brake line, brake skin, brake pad, fuse, etc. Please find the local maintenance center to replace, but be sure to replace with the same model specifications of the parts.

Handlebar core screw fastening torque, combined handlebar joint screw fastening torque, saddle clamp screw fastening torque, front wheel fastening torque recommended torque is not less than 18NM; The recommended torque for fastening the central shaft lock mother and rear wheel is not less than 30NM. Handlebar and saddle tube safety line should not be exposed outside the body.

Motor maintenance & repair

1. Equipped with rare earth permanent magnet DC brushless, external rotor hub motor, without any deceleration mechanism and carbon brush, which is basically maintenance-free.
2. Do not open the motor base and end cover after sealing.
3. Keep the motor clean, no foreign matter, corrosive liquid, gas into the motor, do not knock and bake the motor shell, so as not to damage the motor.

If the fault cannot be removed, please consult after-sales team.

Battery maintenance & repair

1. Lithium battery has the characteristics of large capacity, long life, maintenance-free, light weight, pollution-free etc. Its service life is closely related to using mode. Do not store chronically, please form the habit of frequent charging.
2. It is recommended to charge for 4-5 hours each time, and the longest time is not more than 1 day. Lithium battery has no memory effect, can be used with the charge.
3. When the bike is not in use, please turn the battery off. Make sure to charge for more than two hours every month under chronically store condition. Do not store the battery at a loss of power. Once the battery voltage reaches the discharge state, will cause unrecoverable damage.

Do not dismantle old battery without authorization, it should be collected according to regulations.

Do not near the fire or high temperature source, or throw it into the fire, or expose it to the sun.

Troubleshooting methods

General fault

Specifications

* The above data allow for 5% manufacturing tolerances.
* After receiving the bike, there may be some differences between individual accessories and display drawings, which are different due to the different batches, and do not affect the use.

Safety precautions

1. Please follow the precautions in this instruction to effectively reduce risks. When you enter public areas, please obey national and local regulations, remain vigilant while riding, and maintain a reasonable safe distance from other people and vehicles.
2. Please operate by the instruction of the user manual, the loss caused by not following the instructions shall be borne by oneself.
3. For the first time riding, please do not choose the area with many children, pedestrians, pets, vehicles, or other obstacles and potential hazards. Please be familiar with the bike before riding on public road.
4. Before each ride, please carefully check whether fasteners are loose or parts are damaged. If there's anyunusual noise, please stop riding immediately, and contact after-sales team for assist.
5. To reduce the injury risk, please read and follow all "Caution", "Danger" and "warning" instructions in this user manual. No speeding, and do not ride in motorized road under any circumstances.
6. For safety consideration, user must be over 2 years old. Users under the following circumstances are strongly not recommended to use this product:
   • People affected by alcohol or drugs.
   • People who are unable to engage in strenuous physical activity due to illness.
   • People who are unable to maintain balance or whose balance is impaired by motor skills.
   • People whose weight exceeds the max load limit (max load is 40KG/88lb).
   • Pregnant woman.
7. Please ride carefully in snow, rain, wet road, ice and other bad weather. Do not ride over too high or too large obstacles, otherwise it's very likely to lose balance or grip and cause injuries.
8. Do not attempt to charge while the charger or power supply is wet, please follow the local safety regulations if you need to charge the bike in public area.
9. For effective protection and as convenient as possible for yourself, please be sure to use Fiido specific parts.
10. If you need to retrofit your bike, Please follow the local laws and regulations, after consulting with Fiido after-sales team, then proceed with caution. Serious injury and/or damage caused by unauthorized modification will result in the void of warranty.

* All pictures are for reference only.

Shenzhen Fiido Technology Ltd
Address: Shenzhen, Guangdong, China.
Website: www.fiido.com
If you have any questions or suggestions about this user manual, please contact us via following mail address
Contact us: support@fiido.com

Scan for video instruction

Fildo APP

Documents / Resources

References

• Best Electric Bike Brand Online Shop - Fiido Company

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download FIIDO Kidz Manual