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Dell Pro 32 Plus User Manual
Dell Pro 32 Plus User Manual

Dell Pro 32 Plus User Manual

Qhd usb-c hub monitor, 4k usb-c hub monitor
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Dell Pro 32 Plus QHD USB-C Hub Monitor
P3225DE
Dell Pro 32 Plus 4K USB-C Hub Monitor
P3225QE
User's Guide
Model: P3225DE/P3225QE
Regulatory Model: P3225DEt/P3225QEt
March 2025
Rev. A00

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Summary of Contents for Dell Pro 32 Plus

  • Page 1 Dell Pro 32 Plus QHD USB-C Hub Monitor P3225DE Dell Pro 32 Plus 4K USB-C Hub Monitor P3225QE User’s Guide Model: P3225DE/P3225QE Regulatory Model: P3225DEt/P3225QEt March 2025 Rev. A00...
  • Page 2: Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Dell Display and Peripheral Manager (DDPM) for Windows ....... . .
  • Page 4 Contacting Dell ........
  • Page 5: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure in this document assumes that you have read the safety information that is shipped with your monitor.
  • Page 6: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries.
  • Page 7: Product Features

    • ≤ 0.3 W in Off Mode. • The Monitor is designed with a Dell Power Button Sync (DPBS) feature to control computer system power state from the monitor • power button.* * For Dell systems that support this feature.
  • Page 8 About TÜV Rheinland Eye Comfort 3.0 TÜV Rheinland Eye Comfort 3.0 certification program presents a consumer-friendly star rating scheme to the display industry promoting eye wellness from safety to eye care. Compared to existing certifications, the 5-star-rating program adds rigorous testing requirements on overall eye care attributes such as low blue-light, flicker-free, refresh rate, color gamut, color accuracy and ambient light sensor performance.
  • Page 9: Operating System Compatibility

    *The operating system compatibility on Dell branded monitors may vary based on factors such as: • Specific release date(s) when operating system versions, patches, or updates are available. Specific release date(s) when Dell branded monitor firmware, software application, or driver updates are available on the Dell • support website.
  • Page 10: Back View

    Releases the stand from the monitor. Regulatory label (including Refer to this label if you need to contact Dell for technical support. The Service Tag is a Mac address, Barcode, serial unique alphanumeric identifier that enables Dell service technicians to identify the hardware number, and Service Tag label) components in your computer and access warranty information.
  • Page 11: Bottom View (P3225De)

    Bottom view (P3225DE) Figure 3. Bottom view of the monitor Table 6. Components and descriptions. Label Description Function Security lock slot Secures the monitor with a security cable lock (sold separately). Connects the power cable. Power connector Connects your computer with the HDMI cable. HDMI port Connects your computer with the DisplayPort cable.
  • Page 12: Bottom View (P3225Qe)

    Dell Display and Peripheral Manager (DDPM) for Windows DDPM is a software application that helps you set up and configure the Dell monitors and peripherals. Some of its features include: Adjusting the monitor On-Screen Display (OSD) settings such as brightness, contrast, and resolution without needing to use the joystick on the monitor.
  • Page 13: Monitor Specifications

    000201067 at https://www.dell.com/support. NOTE: Some features of the DDPM mentioned above are available only on select monitor models. For more information about DDPM, and the recommended computer configuration to install it, go to https://www.dell.com/support/ddpm. Monitor specifications Table 8. Monitor specifications.
  • Page 14: Resolution Specifications

    Value (P3225DE) Value (P3225QE) Swivel -30° to 30° Pivot -90° to 90° Cable management Dell Display and Peripheral Easy Arrange and other key features Manager (DDPM) Compatibility Security Security lock slot (cable lock sold separately) Resolution specifications Table 9. Resolution specifications.
  • Page 15: Dp Multi-Stream Transport (Mst) Modes (P3225De Only)

    Table 12. Preset display modes (P3225QE) Display mode Horizontal frequency Vertical frequency Pixel clock Sync polarity (kHz) (Hz) (MHz) (Horizontal/Vertical) IBM, 720 x 400 31.47 70.08 28.32 VESA, 640 x 480 31.47 59.94 25.18 VESA, 640 x 480 37.50 75.00 31.50 VESA, 800 x 600 37.88 60.32...
  • Page 16: Electrical Specifications

    This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components, and peripherals you have ordered and Dell has no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.
  • Page 17: Environmental Characteristics

    Description P3225DE P3225QE Weight with stand assembly and cables 9.49 kg (20.92 lb) 9.52 kg (20.99 lb) Weight without stand assembly (For wall 6.63 kg (14.62 lb) 6.65 kg (14.66 lb) mount or VESA mount considerations - no cables) Weight of stand assembly 2.51 kg (5.53 lb) 2.51 kg (5.53 lb) Environmental characteristics...
  • Page 18: Pin Assignments

    Pin assignments DisplayPort (in) Figure 5. DisplayPort (in) Table 18. DisplayPort (in). Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About your monitor...
  • Page 19 DisplayPort (out) (P3225DE only) Figure 6. DisplayPort (out) Table 19. DisplayPort (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About your monitor...
  • Page 20 HDMI port Figure 7. HDMI port Table 20. HDMI port Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD...
  • Page 21 USB-C port Figure 8. USB-C port Table 21. USB-C port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About your monitor...
  • Page 22: Universal Serial Bus (Usb)

    Universal Serial Bus (USB) This section provides information about the USB ports available on your display. NOTE: Up to 3 A on USB-C downstream port (port with icon) with 5 V/3 A compliance devices. Up to 0.9 A on the other USB downstream ports.
  • Page 23: Driver Installation

    This LAN port is 1000Base-T IEEE 802.3az compliant, supporting Mac Address (Printed on model label) Pass-Through (MAPT), Wake-on-LAN (WOL) from standby mode (S3), and UEFI* PXE Boot function. UEFI PXE Boot is not supported on Dell desktop computers except for OptiPlex 7090/3090 Ultra desktop. These three features depend on BIOS settings and operating system versions.
  • Page 24: Plug-And-Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, Dell Display Pixel Guidelines.
  • Page 25: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: Position your computer so that the monitor and keyboard are directly in front of you as you work.
  • Page 26: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow these guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. Disconnect all cables from the monitor. •...
  • Page 27: Maintenance Guidelines

    For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell •...
  • Page 28: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. To attach the monitor stand: 1.
  • Page 29 5. Open the protective cover on the monitor to access the VESA slot on the monitor. Figure 19. Open the protective cover 6. Carefully insert the tabs on the stand riser into the slots on the display back-cover and press down the stand assembly to snap it into place.
  • Page 30: Using The Tilt, Swivel, And Height Extension

    8. Lift the protective cover from the monitor. Figure 22. Lift the protective cover from the monitor Using the tilt, swivel, and height extension NOTE: The following instructions are applicable only for the stand that is shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that are included with the stand.
  • Page 31: Rotating The Display

    NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for information on rotating the ‘contents’ on your display. To adjust the Rotation Display Settings: 1.
  • Page 32: Connecting Your Monitor

    Never pull on the cord. NOTE: Dell monitors are designed to work optimally with the Dell-supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used.
  • Page 33: Connecting The Monitor For Dp Multi-Stream Transport (Mst) Function

    Connecting the DisplayPort cable DP (in) DP (in) Figure 29. Connecting the DisplayPort cable Connecting the monitor for DP Multi-Stream Transport (MST) function (P3225DE only) DP (in) DP (in) DP (out) DP (in) DP (in) Figure 30. Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature.
  • Page 34 Connecting the USB Type-C to Type-A cable USB-C USB Type-A Figure 33. Connecting the USB Type-C to Type-A cable NOTE: This connection supports data only and does not transmit video. An additional video connection for display is needed. Connecting the monitor for RJ45 cable (optional) USB-C USB-C Figure...
  • Page 35: Dell Power Button Sync (Dpbs)

    NOTE: DPBS only supports the port with icon. NOTE: DPBS is turned off by default. To enable it, go to the Dell Power Button Sync submenu under the Display section in the OSD. Go to Control Panel. Figure 37. Go to control panel.
  • Page 36: Power Button Settings

    Go to System Settings. Figure 39. Go to system settings. Select the preferred options from When I press the power button. Figure 40. Power button settings Figure 41. Sleep button settings NOTE: Avoid selecting Do nothing as this will prevent the monitor’s power button from syncing with the computer’s power state. Setting up the monitor...
  • Page 37: 42. Connecting The Monitor For Dpbs For The First Time

    When you connect the Dell OptiPlex 7090/3090 Ultra platform, you may see both the monitor and computer turn on momentarily. Wait for a while (approximately 6 seconds) and both the computer and monitor will turn OFF. When you press either the monitor power button or the computer power button, both the computer and monitor turn ON.
  • Page 38: Using Dpbs Function

    Figure 43. Connect the USB-C cable * Not all Dell systems support to wake up the platform through the monitor. * Upon USB-C cable connection, mouse movement or keyboard press is required to wake the system/monitor up from sleep or hibernate.
  • Page 39: Connecting The Monitor For Usb-C Multi-Stream Transport (Mst) Function (P3225De Only)

    Slide to shut down your PC Figure 46. Slide to shut down your PC When the monitor and computer power state are both ON, while you press and hold 10 seconds on monitor power button, the computer will shut down. USB-C Press and hold 10s PC will shut down Figure...
  • Page 40: Connecting The Monitor For Usb-C In Dpbs Mode

    Connecting the monitor for USB-C in DPBS mode The Dell computer* Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the computer. While the computer and two monitors are in an initially ON power state, by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the computer, Monitor 1, and Monitor 2.
  • Page 41 Make sure to set USB-C Charging 90W to On in Off Mode. While the computer and two monitors are in an initially OFF power state, by pressing the power button on Monitor 1 or Monitor 2 will turn ON the computer, Monitor 1, and Monitor 2. USB-C upstream USB-C...
  • Page 42: Securing Your Monitor Using Kensington Lock (Optional)

    Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor (see Security lock slot). Secure your monitor to a table using the Kensington security lock. For more information on using the Kensington lock (sold separately), see the documentation that is shipped with the lock. Figure 54. Securing your monitor using Kensington lock NOTE:...
  • Page 43: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) Figure 56. VESA wall mounting NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. See the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable flat table. 2.
  • Page 44: Operating The Monitor

    Operating the monitor Turn on the monitor Press the power button to turn on the monitor. Figure 57. Power on the monitor Using the joystick control Figure 58. Using the joystick control Use the joystick control on the back of the monitor to make On-Screen Display (OSD) adjustments. 1.
  • Page 45: Using The Menu Launcher

    Function Description For up and down navigation. Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher. Brightness/Contrast Figure 59. Menu Launcher Toggle the Joystick Up to open the Main Menu. • Toggle the Joystick Left or Right to select the desired Shortcut Keys. •...
  • Page 46: Using The Navigation Keys

    Using the navigation keys When the OSD main menu is active, move the joystick to configure the settings, following the navigation keys displayed below the OSD. NOTE: To exit the current menu item and return to the previous menu, move the joystick to the left until you exit. Figure 60. Navigation keys Table...
  • Page 47: Using The On-Screen Display (Osd) Menu

    Table 30. On-Screen-Display (OSD) menu description Menu and Icon Description submenus Brightness/ Adjusts the brightness and contrast of the display. Contrast Dell Pro 32 Plus xx USB-C Hub Monitor - P3225xE Brightness/Contrast Input Source Color Display Menu Personalize Others More Information...
  • Page 48 Reset Input Source Resets all settings under the Input Source menu to the factory defaults. Press the joystick to confirm the selection. Color Adjusts the color setting mode. Dell Pro 32 Plus xx USB-C Hub Monitor - P3225xE Brightness/Contrast Preset Modes Standard...
  • Page 49 Sync Allows you to On or Off Dell Power Button Sync function. NOTE: This feature is only supported with Dell platform which has a built-in DPBS function, and is only supported over USB-C interface. Reset Display Resets all settings in the Display menu to the factory default settings.
  • Page 50 Menu Select this option to adjust the settings of the OSD such as the languages of the OSD, the duration the menu stays on screen, and so on. Dell Pro 32 Plus xx USB-C Hub Monitor - P3225xE Brightness/Contrast Language English Select √...
  • Page 51 Personalize Select this option to adjust the OSD settings such as the Shortcut Key settings, Direct Key settings and so on. Dell Pro 32 Plus xx USB-C Hub Monitor - P3225xE Brightness/Contrast Shortcut Key Guide Select √ Shortcut Key 1...
  • Page 52: Factory Reset

    Menu and Icon Description submenus Others Select this option to adjust the OSD settings such as the DDC/CI, LCD Conditioning, and so on. Dell Pro 32 Plus xx USB-C Hub Monitor - P3225xE DDC/CI Brightness/Contrast Input Source LCD Conditioning Color Self-Diagnostic Select √...
  • Page 53: Menu And Submenus

    Menu and Icon Description submenus More Information Select this option for display information and Dell monitor support. Dell Pro 32 Plus xx USB-C Hub Monitor - P3225xE Select √ Brightness/Contrast Display Info Input Source Dell Monitor Support Select √ Color...
  • Page 54: Using The Osd Lock Function

    You can lock the front-panel control buttons to prevent access to the OSD menu and/or power button. Use the lock menu to lock the button(s). 1. Select one of the following options. Dell Pro 32 Plus xx USB-C Hub Monitor - P3225xE Brightness/Contrast Language...
  • Page 55 Use the to lock the button(s) joystick Press the Left directional navigation of Joystick for four seconds, and a menu appears on the screen. Select Option: Figure 63. Lock buttons menu Select one of the following options: Table 31. Lock buttons menu description Options Description Use this option to lock the OSD menu function.
  • Page 56 Use the joystick to unlock the button(s) Press the Left directional navigation of Joystick for four seconds until a menu appears on the screen. Select Option: Figure 64. Unlock Menu The following table describes the options to unlock the front-panel control buttons. Table 32. Unlock Menu description Options...
  • Page 57: Initial Setup

    Initial setup Select OSD items of Factory Reset in Other feature, the following message appears: Are you sure you want to reset to default settings? Figure 65. Factory Reset warning message When you select Yes to reset to default settings, the following message is displayed: Select ‘Yes’...
  • Page 58: Warning Message

    When the monitor enters the Standby Mode, the following message appears: Going into Standby mode... Figure 69. Standby mode warning message Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages appears depending on the selected input: No DP Signal form your device.
  • Page 59 If either DP, HDMI, or USB-C input is selected and the corresponding cable is not connected, a dialog box is displayed. NOTE: The message may slightly vary according to the selected input signal. No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/support/P3225DE www.dell.com/support/P3225QE Figure 75. DP cable disconnected warning message No HDMI Cable The display will go into Standby mode in 4 minutes.
  • Page 60: Setting The Maximum Resolution

    • If you are using a non-Dell computer (laptop or desktop): Go to the support site for your non-Dell computer and download the latest graphic card drivers. • Go to the graphics card’s website and download the latest graphic card drivers.
  • Page 61: Troubleshooting

    Your monitor includes a built-in diagnostic tool to help you identify whether the screen abnormality is due to an issue with the monitor itself or with your computer and video card. Dell Pro 32 Plus xx USB-C Hub Monitor - P3225xE Brightness/Contrast...
  • Page 62: Common Problems

    LCD screen has spots Cycle power on-off. • A pixel that stays permanently off is a common defect in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell • Display Pixel Guidelines. Stuck-on pixels LCD screen has bright Cycle power On-Off.
  • Page 63: Product-Specific Problems

    If the laptop requires a >90 W power adapter, it may not charge with the • so on USB-C connection. Ensure that you use only Dell approved adapter or the adapter that comes • with the product. Ensure that the USB-C cable is not damaged.
  • Page 64 Specific symptoms What you experience Possible solutions The LAN port is not Operating system Ensure that your computer has the latest BIOS and drivers installed. • functioning setting or cable • Ensure that the RealTek Ethernet Controller is installed in the Windows connection issue Device Manager.
  • Page 65: Regulatory Information

    Regulatory information TCO Certified Any Dell product bearing a TCO label has been certified to a TCO voluntary environmental certification. TCO certification requirements focus on features that contribute to a healthy work environment such as recyclable design, energy efficiency, ergonomics, emissions, avoidance of hazardous substances, and product take back.
  • Page 66: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see Contact Support at Dell Support Site. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

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