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Dell Pro 27 Plus User Manual
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Dell Pro 27 Plus User Manual

Dell Pro 27 Plus User Manual

Qhd monitor, qhd usb-c hub monitor, 4k usb-c hub monitor
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Dell Pro 27 Plus QHD Monitor
P2725D
Dell Pro 27 Plus QHD USB-C Hub Monitor
P2725DE
Dell Pro 27 Plus 4K USB-C Hub Monitor
P2725QE
User's Guide
Model: P2725D/P2725DE/P2725QE
Regulatory Model: P2725Df/P2725DEf/P2725QEf
March 2025
Rev. A00

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Summary of Contents for Dell Pro 27 Plus

  • Page 1 Dell Pro 27 Plus QHD Monitor P2725D Dell Pro 27 Plus QHD USB-C Hub Monitor P2725DE Dell Pro 27 Plus 4K USB-C Hub Monitor P2725QE User’s Guide Model: P2725D/P2725DE/P2725QE Regulatory Model: P2725Df/P2725DEf/P2725QEf March 2025 Rev. A00...

  • Page 2: Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Dell Display and Peripheral Manager (DDPM) for Windows ....... . .
  • Page 4 Contacting Dell ........

  • Page 5: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor.

  • Page 6: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries.

  • Page 7: Product Features

    NOTE: *Check with the sales representative of the respective country or region. Product features The Dell P2725D/P2725DE/P2725QE flat panel monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) panel with LED backlight. The monitor features include: •...
  • Page 8 ≤ 50% to ≤ 35%. This monitor is certified with TÜV Rheinland Eye Comfort 3.0 with a 4-star rating. It incorporates key technologies that also deliver a flicker-free screen, up to 100 Hz refresh rate, a color gamut of minimum 95% sRGB. Dell ComfortView Plus feature is enabled by default on your monitor.
  • Page 9 About TÜV Rheinland Eye Comfort 3.0 TÜV Rheinland Eye Comfort 3.0 certification program presents a consumer- friendly star rating scheme to the display industry promoting eye wellness from safety to eye care. Compared to existing certifications, the 5-star-rating program adds rigorous testing requirements on overall eye care attributes such as low blue-light, flicker-free, refresh rate, color gamut, color accuracy and ambient light sensor performance.

  • Page 10: Light Management

    Table 3. Eye Comfort 3.0 Requirements. Eye Comfort 3.0 Requirements and Star Rating Scheme for Monitors Star Rating Scheme Category Test item 3-star 4-star 5-star TÜV Hardware LBL TÜV Hardware LBL TÜV Hardware LBL Low Blue Light Category III (≤50%) or Category II (≤35%) or Category II (≤35%) or Software LBL solution...

  • Page 11: Operating System Compatibility

    Operating system compatibility • Windows 10/Windows 11 and later* *The operating system compatibility on Dell and Alienware branded monitors may vary based on factors such as: • Specific release date(s) when operating system versions, patches, or updates are available. Specific release date(s) when Dell and Alienware branded monitor firmware, software application, or driver updates are available •...

  • Page 12: Back View

    Stand release button Releases stand from the monitor. Barcode, serial number, and Service Tag See this label if you need to contact Dell for technical support. The Service label Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information.

  • Page 13: Rear And Bottom View

    Rear and bottom view P2725D 3 4 5 6 Figure 4. Bottom view without monitor stand Table 6. Components and descriptions. Label Description Security-lock slot Secure your monitor using a security lock (purchased separately) to prevent unauthorized movement of your monitor. (based on Kensington Security Slot) Power connector Connect the power cable (shipped with your monitor).
  • Page 14 P2725DE Figure 5. Bottom view without monitor stand Table 7. Components and descriptions. Label Description Security-lock slot Secure your monitor using a security lock (purchased separately) to prevent unauthorized movement of your monitor. (based on Kensington Security Slot) Power connector Connect the power cable (shipped with your monitor). Stand-lock feature Lock the stand to the monitor using a M3x6 mm screw (screw not included).
  • Page 15 P2725QE 4 5 6 Figure 6. Bottom view without monitor stand Table 8. Components and descriptions. Label Description Security-lock slot Secure your monitor using a security lock (purchased separately) to prevent unauthorized movement of your monitor. (based on Kensington Security Slot) Power connector Connect the power cable (shipped with your monitor).

  • Page 16: Monitor Specifications

    Monitor specifications Table 9. Monitor specifications. Model P2725D P2725DE P2725QE Screen type Active matrix-TFT LCD Active matrix-TFT LCD Active matrix-TFT LCD Panel technology In-Plane Switching (IPS) In-Plane Switching (IPS) In-Plane Switching (IPS) Technology Technology Technology Aspect ratio 16:9 16:9 16:9 Viewable image dimensions Diagonal 684.7 mm (27.0 in.) 684.7 mm (27.0 in.)
  • Page 17 -45° to 45° -45° to 45° Pivot -90° to 90° -90° to 90° -90° to 90° Cable management Dell display and Easy Arrange and other key Easy Arrange and other key Easy Arrange and other key peripheral manager features features...

  • Page 18: Dell Display And Peripheral Manager (Ddpm) For Windows

    Dell Display and Peripheral Manager (DDPM) for Windows DDPM is a software application that helps you set up and configure the Dell monitors and peripherals. Some of its features include: 1. Adjusting the monitor On-Screen Display (OSD) settings such as brightness, contrast, and resolution without needing to use the joystick on the monitor.

  • Page 19: Resolution Specifications

    Resolution specifications Table 10. Resolution specifications. Model P2725D P2725DE P2725QE Horizontal scan range 30 kHz to 151 kHz 30 kHz to 151 kHz 30 kHz to 227 kHz Vertical scan range 48 Hz to 100 Hz 48 Hz to 100 Hz 48 Hz to 100 Hz Maximum preset resolution 2560 x 1440 at 100 Hz...

  • Page 20: Dp Multi-Stream Transport (Mst) Modes

    DP Multi-Stream Transport (MST) modes P2725DE Table 13. USB-C Multi-Stream Transport (MST) modes. MST source monitor Maximum number of external monitor that can be supported 2560 x 1440 @ 100 Hz 3 (with USB-C DP Alternate mode) Table 14. DisplayPort Multi-Stream Transport (MST) modes. MST source monitor Maximum number of external monitor that can be supported 2560 x 1440 @ 100 Hz...
  • Page 21 Table 16. Timing table - P2725QE. Display mode Horizontal frequency Vertical frequency Pixel clock Sync polarity (kHz) (Hz) (MHz) (Horizontal/Vertical) VESA 640 x 480 31.5 59.9 25.2 VESA 640 x 480 37.5 75.0 31.5 VESA 720 x 400 31.5 70.1 28.3 VESA 800 x 600 37.9 60.3...

  • Page 22: Electrical Specifications

    Electrical specifications Table 17. P2725D - Electrical specifications. Model P2725D Video input signals • HDMI 2.1* (TMDS), 100 Ω input impedance per differential pair DisplayPort 1.4, 100 Ω input impedance per differential pair • Input voltage/frequency/current 100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/1.5 A (typical) Inrush current 120 V : 30 A (maximum) at 0°C (cold start) •...
  • Page 23 Table 19. P2725QE - Electrical specifications. Model P2725QE Video input signals USB-C/DisplayPort*, 100 Ω input impedance per differential pair • HDMI 2.1* (FRL), 100 Ω input impedance per differential pair • Input voltage/frequency/current 100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/3.0 A (typical) Inrush current •...

  • Page 24: Physical Characteristics

    NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.

  • Page 25: Environmental Characteristics

    Environmental characteristics Table 21. Environmental characteristics. Model P2725D/P2725DE/P2725QE Temperature: 0°C to 40°C (32°F to 104°F) Operating Non-operating: -20°C to 60°C (-4°F to 140°F) Storage/Shipping Humidity: 10% to 80% (non-condensing) Operating Non-operating: 5% to 90% (non-condensing) Storage/Shipping Altitude: Operating (maximum) 5,000 m (16,404 ft) Non-operating (maximum) 12,192 m (40,000 ft) P2725D...

  • Page 26: Pin Assignments

    Pin assignments DisplayPort (in) Figure 7. DisplayPort connector (in) Table 22. Pin assignments (DP). Pin number Signal assignment ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR 26    About your monitor...

  • Page 27: Displayport (Out)

    DisplayPort (out) Figure 8. DisplayPort connector (out) Table 23. Pin assignments (DP). Pin number Signal assignment ML0 (p) ML0 (n) ML1 (p) ML1 (n) ML2 (p) ML2 (n) ML3 (p) ML3 (n) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About your monitor    27...

  • Page 28: Hdmi

    HDMI Figure 9. HDMI connector Table 24. Pin assignments (HDMI). Pin number Signal assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 29: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. USB 5Gbps Table 25. USB information (USB 5Gbps). Transfer speed Data rate Maximum power supported (each port) USB 5Gbps 5Gbps 4.5 W USB 2.0 480 Mbps 4.5 W...
  • Page 30 USB 5Gbps Type-A downstream port Figure 11. USB 5Gbps Type-A downstream connector Table 28. Pin assignments (USB 5Gbps Type-A downstream). Pin number Signal assignment SSRX- SSRX+ SSTX- SSTX+ 30    About your monitor...

  • Page 31: Usb-C Connector

    USB-C port Figure 12. USB-C connector Table 29. Pin assignments (USB-C). Pin number Signal assignment Pin number Signal assignment TX1+ TX2+ TX1- TX2- VBUS VBUS SBU1 SBU2 VBUS VBUS RX2- RX1- RX2+ RX1+ USB ports P2725D • 1x USB 5Gbps Type-B upstream - rear 3x USB 5Gbps Type-A downstream - rear (2) and front (1) •...

  • Page 32: Rj45

    (MAPT), Wake-on-LAN (WoL) from standby mode (S3/S4*/S5) and UEFI**PXE Boot function, these three features depend on BIOS setting and operating system version. * S4/S5 WoL is only supported on limited Dell Ecosystems. ** UEFI stands for Unified Extensible Firmware Interface.
  • Page 33 RJ45 LED Status P2725DE/P2725QE Figure 14. RJ45 Connector LED Status Table 31. RJ45 Connector LED information. Label Color Description Link / Activity indicator: Blinking - Activity on the port. • Left LED Green • Green On - Link is being established. Off - Link is not established. •...

  • Page 34: Plug And Play Capability

    During the LCD monitor manufacturing process, it is normal for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.

  • Page 35: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: Position your computer so that the monitor and keyboard are directly in front of you as you work.

  • Page 36: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines that are mentioned below: Before moving or lifting the monitor, turn off your computer and the monitor. • • Disconnect all cables from the monitor. Place the monitor in the original box with the original packing materials.

  • Page 37: Maintenance Guidelines

    For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell •...

  • Page 38: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.
  • Page 39 6. Open the protective cover on the monitor to access the VESA slot on the monitor. Figure 21. Open the protective cover 7. Attached the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b.

  • Page 40: 25. Using The Quick Access Ports

    8. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. Figure 23. Lift the monitor CAUTION: Lift the monitor carefully to prevent it from slipping or falling. 9. Lift the protective cover from the monitor. Figure 24. Lift the protective cover from the monitor 10.

  • Page 41: Connecting Your Monitor

    Do not connect all cables to the computer at the same time. It is recommended to route the cables through the cable- management slot before you connect them to the monitor. NOTE: Dell monitors are designed to work optimally with Dell-supplied inbox cables. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable-management slot before connecting them.

  • Page 42: 28. Connecting Displayport And Usb Cable

    Connecting DisplayPort and USB cable P2725D USB Type-B USB Type-A Figure 28. Connecting DisplayPort and USB cable Connecting USB-C to C cable P2725DE/P2725QE The USB-C port on your monitor: Can be used as USB-C or DisplayPort 1.4, alternatively. • Supports USB Power Delivery (PD), with profiles up to 90 W. •...

  • Page 43: Connecting Usb Type-C To Type-A Cable

    Connecting USB Type-C to Type-A cable P2725DE/P2725QE USB-C USB Type-A Figure 30. Connecting USB Type-C to Type-A cable Connecting RJ45 cable (optional) P2725DE/P2725QE USB-C RJ45 USB-C Figure 31. Connecting RJ45 cable NOTE: The RJ45 cable is not part of the standard accessory box. Setting up the monitor    43...

  • Page 44: Connecting The Monitor For The Dp Multi-Stream Transport (Mst) Function

    Connecting the monitor for the DP Multi-Stream Transport (MST) function P2725DE DP in DP in DP out Figure 32. Connecting the monitor for the DP MST function NOTE: This monitor supports the DP MST feature. To use this feature, your PC Graphics Card must be certified to DP1.4 with MST option.

  • Page 45: Dell Power Button Sync (Dpbs)

    Dell Power Button Sync (DPBS) Your monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function and is only supported over USB-C interface.
  • Page 46 3. Go to System Settings. Figure 37. Go to System Settings 4. In the drop-down menu of When I press the power button, there are a few options for selection, namely Do nothing/Sleep/ Hibernate/Shut down. You can select Sleep/Hibernate/Shut down. Figure 38. Power and sleep button setting Save Figure 39. Power and sleep button setting Cancel...

  • Page 47: Connecting The Monitor For Dpbs For The First Time

    4. Both the monitor and PC turns on normally except Dell Optiplex 7090/3090 Ultra platform. 5. When you connect the Dell Optiplex 7090/3090 Ultra platform, you may see both the monitor and PC will turn on momentarily. Wait for a while (approximately 6 seconds) and both the PC and monitor will turn off. When you press either the monitor power button or PC power button, both the PC and monitor will turn on.

  • Page 48: Using Dpbs Function

    Connect USB-C cable USB-C USB-C * Not all Dell personal computer support to wake up the platform by the monitor. * After you connect the USB-C cable, tap on Keyboard or move the mouse for the personal computer to continue its boot up process when necessary.
  • Page 49 When the monitor and the personal computer power state are both ON, press and hold the monitor power button for 4 seconds, • the screen prompt asks if you would like to shut down the personal computer. USB-C Personal computer will shut down Press and hold 4s Figure 43. Press and hold the monitor power button for 4 seconds...

  • Page 50: Connecting The Monitor For The Usb-C Multi-Stream Transport (Mst) Function

    DP in DP out System power state (OFF) No USB-C Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2725XX USB-C Monitor 2 Monitor 1 Personal computer is connected to two monitors in an initial ON power state Figure 47. ...

  • Page 51: Connecting The Monitor For Usb-C

    Connecting the monitor for USB-C The Dell personal computer* Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the personal computer. When the personal computer and two monitors are in an initial ON power state, pressing the power button on Monitor 1 or Monitor 2 will turn OFF the personal computer, Monitor 1, and Monitor 2.
  • Page 52 Ensure to set USB-C Charging 90W to On in Off Mode. When the personal computer and two monitors are in an initial OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the personal computer, Monitor 1, and Monitor 2. USB-C System power state (OFF) USB-C...

  • Page 53: Organizing Cables

    Organizing cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment) organize all cables as shown above. Figure 52. Organizing cables Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor (see Security-lock slot).

  • Page 54: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the setup instructions that are included with the stand.

  • Page 55: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) Figure 55. VESA wall mounting NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. See the instructions that come with the VESA-compatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2.

  • Page 56: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. Tilt, swivel With the stand that is attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.

  • Page 57: Rotating The Monitor

    Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid pressing the bottom edge of the monitor. Figure 58. Fully tilted up to avoid hitting the bottom Rotate clockwise °...

  • Page 58: 60. Rotate Counterclockwise

    NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for information about rotating the 'contents' on your display. To adjust the Rotation Display Settings: 1.

  • Page 59: Operating Your Monitor

    Operating your monitor Power on the monitor Press the power button to turn on the monitor. Figure 61. Power on the monitor Using the joystick control Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments. Figure 62. Joystick control 1.

  • Page 60: Locking The Control Buttons

    Locking the control buttons You can lock the monitor control buttons to prevent access to the OSD menu and/or power button. 1. Move and hold the joystick up or down or left or right for about 4 seconds until a pop-up menu appears. Select Option: Figure 63. Lock menu...

  • Page 61: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Accessing the Menu Launcher When you toggle or press the joystick, the Menu Launcher appears to let you access the OSD main menu and shortcut functions. To select a function, move the joystick. Brightness/Contrast Figure 64. Accessing the Menu Launcher The following table describes the Menu Launcher functions:...

  • Page 62: Accessing The Menu System

    After you change the settings, press the joystick to save the changes before exiting or proceeding to another menu. Table 34. OSD tree list. Icon Menu and submenus Description Brightness/Contrast Adjusts the brightness and the contrast of the display. Dell Pro 27 Plus xx Monitor - P2725XX Brightness/Contrast Input Source Color Display Menu Personalize Others...
  • Page 63 Icon Menu and submenus Description P2725DE/P2725QE Dell Pro 27 Plus xx Monitor - P2725XX Brightness/Contrast USB-C Input Source Color HDMI Display Brightness/Contrast Sync Menu Rename Inputs USB-C Personalize USB-C Switch when PC Sleep Others Auto Select More Information Options for USB-C...
  • Page 64 The option is available only when Auto Select is On. Reset Input Source Resets your monitor input settings to the factory settings. Color Adjusts the color setting mode. Dell Pro 27 Plus xx Monitor - P2725XX Brightness/Contrast Preset Modes Standard Input Source...

  • Page 65: Preset Modes

    Cool: Presents colors at higher color temperatures. The screen appears cooler with • a blue tint. Custom Color: Allows you to manually adjust the color settings (R/G/B) and create • your own preset color mode. Dell Pro 27 Plus xx Monitor - P2725XX Brightness/Contrast Preset Modes Standar Standard d Input Source...
  • Page 66 Sharpness Color Response Time Normal Reset Display Display Menu Personalize Others More Information Exit P2725DE Dell Pro 27 Plus QHD USB-C Hub Monitor - P2725DE Brightness/Contrast Aspect Ratio 16:9 Input Source Sharpness Color Response Time Normal Display Menu USB-C Prioritization...
  • Page 67 (P2725DE/P2725QE) Allows you to On or Off Dell Power Button Sync function. NOTE: This feature is only supported with the Dell platform which has a built-in DPBS function, and is only supported over USB-C interface. Reset Display Resets all display settings to the factory preset values.
  • Page 68 Description Menu Adjusts the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell Pro 27 Plus xx Monitor - P2725XX Brightness/Contrast Language English Input Source Rotation Select √...
  • Page 69 Icon Menu and submenus Description Personalize P2725D/P2725DE/P2725QE Dell Pro 27 Plus xx Monitor - P2725XX Brightness/Contrast Shortcut Key Guide Select √ Input Source Shortcut Key 1 Aspect Ratio Color Shortcut Key 2 Input Source Display Shortcut Key 3 Brightness/Contrast Menu...
  • Page 70 The function is not selectable and will be defaulted to On in Off Mode if the Monitor is connected to Dell Latitude and Precision laptop that support Dell Power Button Sync through USB-C. Under this configuration, the monitor USB-C charging function is always available during Off Mode.
  • Page 71 Icon Menu and submenus Description Others Adjusts the OSD settings, such as DDC/CI, LCD Conditioning, Self-Diagnostic, and so Dell Pro 27 Plus xx Monitor - P2725XX Brightness/Contrast DDC/CI Input Source LCD Conditioning Color Self-Diagnostic Select √ Display Reset Others ®...

  • Page 72: Display Info

    Resets all settings under the Others menu to the factory preset values. Factory Reset Restore all preset values to the factory default settings. These are also the settings for ® ENERGY STAR tests. Dell Pro 27 Plus xx Monitor - P2725XX Brightness/Contrast DDC/CI Input Source LCD Conditioning Color Self-Diagnostic Select √...
  • Page 73 The image that is shown above is for of illustration only. The information may vary depending on the model and current settings. Dell Monitor Support To access the general monitor support materials for your monitor, use your smartphone to scan the QR code.

  • Page 74: Osd Messages

    Are you sure you want to reset to default settings ? Figure 66. Factory Reset warning message If you select Yes to reset to default settings, the following message appears: Dell Pro 27 Plus xx Monitor - P2725XX Select ‘Yes’ to enable the following function(s): • Other USB Charging Figure 67. Select Yes to reset the warning message...

  • Page 75: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you see the following message: P2725D/P2725DE The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per monitor specifications.
  • Page 76 You see that the following message before the Lock function is activated: Are you sure you want to lock the Menu and Power Buttons ? To unlock the Buttons, refer to the User’s Guide. Figure 71. Lock function warning message NOTE: The message may be slightly different according to the selected settings.
  • Page 77 If DisplayPort, HDMI, or USB input is selected and the corresponding cable is not connected, the following message appears: No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/support/P2725XX Figure 76. DP cable disconnected warning message NOTE: The message may be slightly different according to the selected input signal.

  • Page 78: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or laptop: Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. • If you are using a non-Dell computer (laptop or desktop): Go to the support site for your non-Dell computer and download the latest graphic card drivers.

  • Page 79: Troubleshooting

    While in self-test mode, the power LED remains white. If the monitor cannot sense a video signal and is working correctly, the following message appears: No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/support/P2725XX Figure 77. DP cable disconnected warning message NOTE: This message also appears during normal operation, when the video cable is disconnected or damaged.

  • Page 80: Built-In Diagnostics

    Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. Dell Pro 27 Plus xx Monitor - P2725XX Brightness/Contrast...

  • Page 81: Common Problems

    A pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/pixelguidelines. Stuck-on pixels LCD screen has bright spots •...
  • Page 82 Common symptoms What you experience Possible solutions Intermittent problems Monitor malfunctions on Ensure that the video cable connecting the monitor to the computer is • and off connected properly and is secure. Reset the monitor to Factory Settings (Factory Reset). •...

  • Page 83: Product-Specific Problems

    Product-specific problems Table 36. Product-specific problems and solutions. Specific symptoms Specific symptoms Possible solutions The screen image is too The image is centered on • Check the Aspect Ratio setting in the Display settings OSD. small the screen, but does not fill Reset the monitor to factory settings (Factory Reset).
  • Page 84 If the Notebook requires a > 90 W power adapter, it may not charge • with the USB-C connection. • Ensure that you use only the Dell approved adapter or the adapter that comes with the product. • Ensure that the USB-C cable is not damaged.

  • Page 85: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Table 37. Universal Serial Bus (USB) specific problems and solutions. Specific symptoms Specific symptoms Possible solutions USB interface is not USB peripherals are not • Check that your monitor is turned On. working working Reconnect the upstream cable to your computer. •...

  • Page 86: Regulatory Information

    Regulatory information TCO Certified Any Dell product bearing a TCO label has been certified to a TCO voluntary environmental certification. TCO certification requirements focus on features that contribute to a healthy work environment such as recyclable design, energy efficiency, ergonomics, emissions, avoidance of hazardous substances, and product take back.

  • Page 87: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see https://www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

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