Solving Hardware Installation Problems - HP dx2420 - Microtower PC Service & Reference Manual

Computer is beeping and will not start.
Cause
Internal error has occurred and the computer is beeping a
code.

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware, such as an additional
drive or expansion card. If you install a plug and play device, the Windows operating system
automatically recognizes the device and configures the computer. If you install a non–plug and play
device, you must reconfigure the computer after completing installation of the new hardware. In the
Windows operating system, use the Add Hardware Wizard and follow the instructions that appear on
the screen.
WARNING!
system board. To reduce the risk of personal injury from electrical shock, rotating fans, and/or hot
surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system
components to cool before touching.
Look for the LED on the system board. If the LED is illuminated, the system still has power. Power off
the computer and remove the power cord before proceeding.
A new device is not recognized as part of the system.
Cause
Device is not seated or connected properly.
Cable(s) of new external device are loose or power cables are
unplugged.
Power switch of new external device is not turned on.
When the system advised you of changes to the configuration,
you did not accept them.
A plug and play board may not automatically configure when
added if the default configuration conflicts with other devices.
USB ports on the computer are disabled in Computer Setup.
When the computer is plugged into an AC power source, voltage is always applied to the
Solution
Refer to Interpreting POST Audible Codes on page 85
interpret the error code.
Solution
Ensure that the device is properly and securely connected and
that pins in the connector are not bent down.
Ensure that all cables are properly and securely connected and
that pins in the cable or connector are not bent down.
Turn off the computer, turn on the external device, then turn on
the computer to integrate the device with the computer system.
Reboot the computer and follow the instructions for accepting
the changes.
Use Windows Device Manager to deselect the automatic
settings for the board and choose a basic configuration that
does not cause a resource conflict. You can also use Computer
Setup to reconfigure or disable devices to resolve the resource
conflict.
Enter Computer Setup (F10) and enable the USB ports.
Solving Hardware Installation Problems
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