HP Compaq dx2400 Quick Start Manual

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Summary of Contents for HP Compaq dx2400

  • Page 3 Quick Setup & Getting Started Business PCs...
  • Page 4 Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 5: About This Book

    About This Book Accessing User Guides and HP Insight Diagnostics HP user guides and HP Insight Diagnostics are available on the hard drive (some models) and are also available at http://www.hp.com/support. To access HP user guides: Select Start > All Programs > HP User Manuals.
  • Page 6 About This Book ENWW...
  • Page 7: Table Of Contents

    HP Backup and Recovery Manager ... 2 HP Insight Diagnostics ... 3 Accessing HP Insight Diagnostics ... 3 Downloading the Latest Version of HP Insight Diagnostics ... 4 Turning Off the Computer ... 5 Finding More Information ... 5 Accessing the User Guides ... 6 Before You Call for Technical Support ...
  • Page 8 ENWW...
  • Page 9: Quick Setup & Getting Started

    If the computer was shipped with Windows Vista loaded, you will be prompted to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the screen.
  • Page 10: Installing Or Upgrading Device Drivers

    Important files can be archived separately from regular backups. HP Backup and Recovery Manager is preinstalled on the C: drive and creates a Recovery Partition. Recovery Points and file backups can be copied to CD or DVD discs, while all backups can be copied to network or secondary hard disks.
  • Page 11: Hp Insight Diagnostics

    You can order a Recovery Disc Set from HP by calling the HP support center. Go to the following Web site, select your region, and click the Technical support after you buy link under the Call HP heading to obtain the support center telephone number for your region.
  • Page 12: Downloading The Latest Version Of Hp Insight Diagnostics

    NOTE: HP Insight Diagnostics is included as part of the Recovery Disk Set with some computer models only. If you have already created a Recovery Disc Set, begin the following procedure at step 4. Click Start > HP Backup and Recovery > HP Backup and Recovery Manager to open the Backup and Recovery Wizard, then click Next.
  • Page 13: Turning Off The Computer

    NOTE: The download includes instructions on how to create the bootable CD. Turning Off the Computer To properly turn off the computer, first shut down the operating system software. In Windows Vista, click Start, click the arrow on the lower right corner of the Start menu, then select Shut Down.
  • Page 14: Accessing The User Guides

    Accessing the User Guides HP user guides and HP Insight Diagnostics are available on the hard drive (some models) and are also available at http://www.hp.com/support. To access HP user guides: Select Start > All Programs > HP User Manuals. ▲...
  • Page 15 To assist you in resolving problems online, HP Instant Support Professional Edition provides you with self-solve diagnostics. If you need to contact HP support, use HP Instant Support Professional Edition's online chat feature. Access HP Instant Support Professional Edition at: http://www.hp.com/go/ispe.
  • Page 16: Helpful Hints

    Helpful Hints If you encounter problems with the computer, monitor, or software, see the following list of general suggestions before taking further action: ● Check that the computer and monitor are plugged into a working electrical outlet. ● Check to see that the voltage select switch (some models) is set to the appropriate voltage for your region (115V or 230V).
  • Page 17: Basic Troubleshooting

    This section concentrates on problems that you might encounter during the initial set up process. A comprehensive Troubleshooting Guide is available on the hard drive and under the reference library at http://www.hp.com/support. Select your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter.
  • Page 18 Table 1 Solving General Problems (continued) Computer appears locked up and will not turn off when the power button is pressed. Cause Software control of the power switch is not functional. Computer will not respond to USB keyboard or mouse. Cause System has locked up.
  • Page 19 Table 1 Solving General Problems (continued) Poor performance is experienced. Cause Processor is hot. Hard drive is full. Low on memory. Hard drive fragmented. Program previously accessed did not release reserved memory back to the system. Virus resident on the hard drive. Too many applications running.
  • Page 20: Solving Hardware Installation Problems

    Table 1 Solving General Problems (continued) Blank screen (no video). Cause Monitor is not turned on and the monitor light is not The cable connections are not correct. You may have a screen blanking utility installed or energy saver features are enabled. Computer is in standby mode.
  • Page 21 WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching.
  • Page 22: Interpreting Post Diagnostic Front Panel Leds And Audible Codes

    Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Quick Setup & Getting Started ENWW...

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