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Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Lenovo ThinkPad X9-15 21Q60023IX o cerca il tuo prodotto tra le migliori offerte di Notebook Hardware Maintenance Manual ThinkPad X9-15 Gen 1...
Customer Support Center so that you can be directed to the correct documentation and repair information. See “Call Lenovo” on page 34. Depending on the complexity of the repair, it may be recommended to have a Lenovo-authorized service provider repair your computer.
Chapter 1. Meet your computer ThinkPad X9-15 Gen 1 is a Lenovo AURA EDITION product with a collection of premium, uncompromising, and exclusive experiences where endless possibilities meet ultimate personalization. Front view Have a quick glance at the front view of the computer.
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• Detect the surrounding light intensity and adjust the brightness of the built-in screen accordingly. • Adjust the brightness and display CCT of the built-in screen. Note: To turn off the automatic brightness adjustment and adaptive color, type display settings in the Windows search box and then press Enter.
Side view Have a quick glance at ports on both sides of the computer. Description Description Item Item USB-A connector (USB 10Gbps, Always USB-A connector (USB 10Gbps) On USB) ® USB-C power connector Audio connector (Thunderbolt™ 4) HDMI™ connector Chapter 1 Meet your computer...
Bottom view Have a quick glance at the bottom part of your computer. Description Description Item Item Speaker CAUTION: When the computer is operating, it should be placed on a hard and flat surface with its bottom area not in contact with user’s bare skin. Under normal operating conditions, the temperature of the bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such temperatures can still be high enough to cause discomfort or harm to the user if directly touched for over one minute at a time.
Electrical safety requirements To ensure electrical safety, meet the following requirements on environment, outfit, and operation when working on the computer: Environment requirements • Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. •...
3. Check for cracked or bulging batteries. • After removing the cover: 1. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 2. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Handle devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Note: This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
Move your pointer to the battery-status icon in the Windows notification area to check the battery status. The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery. Discharge the battery to 50% or lower.
Follow the on-screen instructions to create a bootable USB and run the application from the bootable USB. Lenovo Memory Self Repair Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources. Hardware Maintenance Manual...
• Press F4. • Press Enter to enter Startup Interrupt Menu and then press F4. • Press F12 to enter App Menu and then select Lenovo Memory Self Repair. Step 3. Read through the important information in the displayed window and click Yes to run the tool.
Step 6. If the problem does not recur, reconnect the removed or disconnected devices one at a time until you find the failing CRU/FRU. Step 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): System board Display assembly...
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Table 3. Error codes Symptom or error CRU/FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
The battery installed is not supported by this system and Replace the battery. will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the Esc key to continue. This system does not support batteries that are not Replace the battery.
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Indicator blinking patterns Refer to the blinking patterns and error codes in the table below to solve your computer problems: Table 5. Blinking patterns and error codes of Battery-charge LED indicator Blinking patterns Error codes CRU/FRU or action, in sequence 0001: Reset error (platform reset not de- 1.
Table 5. Blinking patterns and error codes of Battery-charge LED indicator (continued) Blinking patterns Error codes CRU/FRU or action, in sequence 0288: Computer display error 1. Reconnect the display cable on both the system board side and the computer display side (service provider only) and check the display panel.
If the display you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the display has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
If any error is detected, replace the CRU/FRU shown by the CRU/FRU code. Rerun the test to verify that no more errors exist. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo.
Lenovo Customer Support Center During the warranty period, you can call Lenovo Customer Support Center for help. Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// for the latest phone numbers.
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Items not covered by warranty • Display panel cracked from the application of excessive force or from being dropped • Scratched (cosmetic) parts • Distortion, deformation, or discoloration of the cosmetic parts • Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force •...
Service Provider install the CRU according to the warranty service for your product. – If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Look up a part 1. For more detailed CRU/FRU information, including part numbers, descriptions, and substitution part numbers, go to https://support.lenovo.com/partslookup 2. Type the product name, the machine type or the serial number in the corresponding field to get a general CRU/FRU list.
* for selected models Notes: • The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/ , though additional shipping and handling fees might apply.
• Ensure torque screwdrivers are calibrated correctly following country specifications. Loose screws can cause a reliability problem. In your computer, this problem is addressed with special nylon-coated screws that have the following characteristics: • They maintain tight connections. • They do not easily come loose, even with shock or vibration. •...
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Table 9. Service tools (continued) Reference image Tool name Specifications Tool type USB-C to USB-A For USB-C only systems Common tool Converter Polyamide tape Consumable tool Mylar tape Consumable tool Electrical tape Consumable tool Double-sided tape Consumable tool Conductive tape Consumable tool Eraser Consumable tool...
Connectors and cables for replacement This topic provides information to help Lenovo-authorized service technicians identify connectors and cables for replacement purpose. To view each CRU/FRU and the exploded illustration of the computer, see “Exploded view and part list” on page 39.
For the removal procedure, refer to the built-in battery replacement instructions in this documentation. Replacement videos You can refer to CRU/FRU replacement videos for Lenovo authorized service technicians in the following support site: http://go.lenovo.com/thinkpadx9-15gen1fruvideos Chapter 5...
Base cover assembly You will see the replacement instructions as below: • Before replacement – Prerequisites – Instructions overview – Access the part • Replacement steps – Removal – Installation • After replacement Before replacement Prerequisites: Before you start, ensure that you have read Chapter 2 “Safety requirements for hardware maintenance” on page 5 and “Before hardware replacement”...
– Philips head screwdriver PH1 or PH0 Access the part For access, do the following: 1. Disable Fast Startup and the built-in battery. See “Disabling Fast Startup and the built-in battery” on page 45. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3.
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• Depending on the country or region of delivery, the labels might be slightly different from the ones in the following illustration. • Apply the labels in the label kit when you replace the base cover assembly. For the labels that are not contained in the label kit, peel them from the old base cover assembly, and adhere them to the new one.
Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery may not be covered by warranty.
• If the battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. Lenovo recommends you use a qualified repair technician or ensure that you carefully follow all instructions provided by Lenovo. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.
Step 1. Loosen the seven captive screws and disconnect the connector as shown below. Step Screw (quantity) Color Torque Black 1.2kgf-cm ± 0.15 M1.6 × L3.4 mm (7) Installation Step 2. Before installing the built-in battery, thoroughly check the battery compartment and ensure that there are no foreign or sharp objects that could cause damage to the battery.
• Replacement steps – Removal – Installation Before replacement Prerequisites: Before you start, ensure that you have read Chapter 2 “Safety requirements for hardware maintenance” on page 5 and “Before hardware replacement” on page 43. Attention: • Always try to run a low-level format operation before replacing a solid-state drive. This will erase all data on the drive.
1. Disable Fast Startup and the built-in battery. See “Disabling Fast Startup and the built-in battery” on page 45. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. 4.
Thermal module You will see the replacement instructions as below: • Before replacement – Prerequisites – Instructions overview – Access the part • Replacement steps – Removal – Installation Before replacement Prerequisites: Before you start, ensure that you have read Chapter 2 “Safety requirements for hardware maintenance” on page 5 and “Before hardware replacement”...
4. Remove the base cover assembly. See “Replacement steps” on page 47. Replacement steps Follow the instructions to replace the thermal module. Removal Step 1. Peel off the mylar on the IO board and the conductive fabric on the thermal module. Step 2.
servicing, such as when replacing the heat sink or system board, it is important to handle the thermal interface materials properly. • You need to completely remove the old thermal interface materials from the CPU and/or GPU die. • You need to apply new thermal interface materials onto the heat sink according to the type, quantity, and application areas specified in this publication.
Figure 2. Areas on the system board where thermal interface materials are applied You will see the replacement instructions as below: • Before replacement – Prerequisites – Instructions overview – Access the part • Replacement steps – Removal – Installation Before replacement Prerequisites: Before you start, ensure that you have read Chapter 2 “Safety requirements for hardware maintenance”...
Instructions overview • Steps needed: 4 • Overall difficulty: High • Tools needed: Philips head screwdriver PH0 Access the part For access, do the following: 1. Disable Fast Startup and the built-in battery. See “Disabling Fast Startup and the built-in battery” on page 45.
Speaker You will see the replacement instructions as below: • Before replacement – Prerequisites – Instructions overview – Access the part • Replacement steps – Removal – Installation Before replacement Prerequisites: Before you start, ensure that you have read Chapter 2 “Safety requirements for hardware maintenance” on page 5 and “Before hardware replacement”...
3. Close the computer display and turn over the computer. 4. Remove the base cover assembly. See “Replacement steps” on page 47. Replacement steps Follow the instructions to replace the speaker. Removal Step 1. Disconnect the speaker cable from the system board and remove the four screws. Then, remove the speaker as shown below.
• Before replacement – Prerequisites – Instructions overview – Access the part • Replacement steps – Removal – Installation Before replacement Prerequisites: Before you start, ensure that you have read Chapter 2 “Safety requirements for hardware maintenance” on page 5 and “Before hardware replacement” on page 43. Instructions overview •...
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Step 2. Disconnect the cable from the system board as shown below. Note: There are two kinds of touchpad modules: clickpad or forcepad. Choose one of above to replace your touchpad module. Step 3. Remove the seven captive screws and remove the touchpad module as shown below. Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque M1.6 × L1.8 mm (7 or 10) Silver 1.2kgf-cm ± 0.15 Note: There are two kinds of touchpad modules: clickpad or forcepad. Choose one of above to replace your touchpad module. Installation Step 4. Install the touchpad in reverse order. Chapter 5 Hardware replacement...
System board You will see the replacement instructions as below: • Before replacement – Prerequisites – Instructions overview – Access the part • Replacement steps – Removal – Installation – After replacement Before replacement Prerequisites: Before you start, ensure that you have read Chapter 2 “Safety requirements for hardware maintenance” on page 5 and “Before hardware replacement”...
1. Disable Fast Startup and the built-in battery. See “Disabling Fast Startup and the built-in battery” on page 45. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. 4.
To restore the BIOS configuration, you are required to input the Machine Type Model (MTM) and Serial Number (SN), select the product name and keyboard language of the computer after replacing a system board. For more details about the tool, go to: https://support.lenovo.com/us/en/solutions/ht516543 Hardware Maintenance Manual...
Go to and follow the instructions on the screen to https://www.lenovo.com/maintenanceutilities create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. Step 3. Restart the computer. Step 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
Go to https://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. Step 3. Restart the computer. Step 4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
EEPROM, and follow the instruction on the screen. After an ECA has been applied to the machine, the EEPROM must be updated to reflect the ECA's application. Use the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key to update the EEPROM.
Before replacement Prerequisites: Before you start, ensure that you have read Chapter 2 “Safety requirements for hardware maintenance” on page 5 and “Before hardware replacement” on page 43. Instructions overview • Steps needed: 4 • Overall difficulty: High • Tools needed: –...
Display assembly You will see the replacement instructions as below: • Before replacement – Prerequisites – Instructions overview – Access the part • Replacement steps – Removal – Installation Before replacement Prerequisites: Before you start, ensure that you have read Chapter 2 “Safety requirements for hardware maintenance” on page 5 and “Before hardware replacement”...
Access the part For access, do the following: 1. Disable Fast Startup and the built-in battery. See “Disabling Fast Startup and the built-in battery” on page 45. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3.
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Step 1. Connect your computer to the network and close the X-Rite Color Assistant program. Step 2. Go to https://pcsupport.lenovo.com/us/en/downloads/DS543953 to download the installation software. Double-click the EXE file and follow the on-screen instructions to finish the installation. Step 3.
You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/solutions/windows-support Install, upgrade, and recover operating system Install a Windows operating system...
6. Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
4. Follow the on-screen instructions to install the device drivers and necessary programs. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
You suspect your device has been infected. Use installation media to reinstall Windows operating system. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Passwords UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer.
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Step 6. Press F10 to save changes and exit the UEFI BIOS menu. If you have not set a supervisor password or a system management password, contact a Lenovo-authorized service provider to have the power-on password removed. What to do if you forget your system management password Follow the instructions to remove the system management password if you forget your system management password.
Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU/FRU, you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU/FRU and the relevant replacement procedure, see “”...
1. Type Sign-in options in the Windows search box and press Enter. 2. Select Password ➙ Change and follow on-screen instructions to change the password. If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist...
For more details, go to https://support.microsoft.com/windows/finding-your-bitlocker-recovery-key-in-windows If the problem persists, do not hesitate to call Lenovo Customer Center. For the latest Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist Power management To reduce power consumption, the computer has two power management modes: sleep and hibernation.
Appendix A. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
Product information • Product specifications: https://psref.lenovo.com • Technical specifications for Lenovo workstations: https://thinkstation-specs.com Lenovo Support resource • Lenovo PC Technical Support web site: https://pcsupport.lenovo.com . You can obtain the following information and resources: – Drivers and software – Troubleshoot and diagnose –...
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IMEI number. • Parts lookup and purchase: . You can find service parts by serial https://support.lenovo.com/parts-lookup number or machine type. • Lenovo BIOS Simulation Center: . You can explore the BIOS https://download.lenovo.com/bsco/index.html settings of your device. • Additional services purchase: https://pcsupport.lenovo.com/warrantyupgrade...
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– Safety and Warranty Guide: Safety, warranty, recycling, and other information – Generic Safety and Compliance Notices: Compliance, accessibility, RoHS, and other information – Regulatory Notice: Regulatory notices for wireless modules Lenovo responsibility • Accessibility information: https://www.lenovo.com/accessibility • Environment information: https://www.lenovo.com/us/en/sustainability-operational-impact...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks Lenovo, Lenovo logo, ThinkPad, ThinkPad logo, and UltraConnect are trademarks of Lenovo. Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Microsoft Teams, Windows, BitLocker, , and Cortana are trademarks of the Microsoft group of companies.
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