Basic Troubleshooting; Solving General Problems - Compaq dc7700 - Convertible Minitower PC Quick Setup & Getting Started

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Be sure that all the needed device drivers have been installed. For
example, if you are using a printer, you need a driver for that model
printer.
●
Remove all bootable media (diskette, CD, or USB device) from the
system before turning it on.
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If you have installed an operating system other than the factory-
installed operating system, check to be sure that it is supported on the
system.
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If the system has multiple video sources (embedded, PCI, or PCI-
Express adapters) installed (embedded video on some models only)
and a single monitor, the monitor must be plugged into the monitor
connector on the source selected as the primary VGA adapter. During
boot, the other monitor connectors are disabled and if the monitor is
connected into these ports, the monitor will not function. You can select
which source will be the default VGA source in Computer Setup.
CAUTION:
source, there is always voltage applied to the system board. You
must disconnect the power cord from the power source before
opening the computer to prevent system board or component
damage.

Basic Troubleshooting

This section concentrates on problems that you might encounter during the
initial set up process. A comprehensive Troubleshooting Guide is available
on the Documentation and Diagnostics CD and under the reference library
at http://www.hp.com/support. Select your country and language, select
See support and troubleshooting information, enter the model number
of the computer, and press Enter.

Solving General Problems

You may be able to easily resolve the general problems described in this
section. If a problem persists and you are unable to resolve it yourself or if
you feel uncomfortable about performing the operation, contact an
authorized dealer or reseller.
10 Quick Setup & Getting Started
When the computer is plugged into an AC power
ENWW