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RIDE COMMAND+
USER GUIDE

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Summary of Contents for Polaris SLINGSHOT RIDECOMMAND+

  • Page 1 RIDE COMMAND+ USER GUIDE...
  • Page 2 For more information, go to www.P65Warnings.ca.gov/passenger-vehicle. For videos and more information about a safe riding experience with your Polaris vehicle, scan this QR Code with your smartphone or visit polaris.com/en-us/safety/...
  • Page 3 User Guide...
  • Page 4 Unless noted, trademarks are the property of Polaris, Inc. RIDE COMMAND is a registered trademark of Polaris, Inc. Recreational Off-Highway Vehicle Association® and ROHVA® are registered trademarks of the Recreational Off-Highway Vehicle Association. Google Play® is a registered trademark of Google, LLC. Apple®, CarPlay®, and App Store® are registered trademarks of Apple Inc.
  • Page 5 WELCOME Thank you for purchasing a POLARIS vehicle, and welcome to our world-wide family of POLARIS enthusiasts. Be sure to visit us online at www.polaris.com for the latest news, new product introductions, upcoming events, career opportunities and more. Here at POLARIS we proudly produce an exciting line of utility and recreational products.
  • Page 6 SAFETY SYMBOLS AND SIGNAL WORDS The following signal words and symbols appear throughout this manual and on your vehicle. Your safety is involved when these words and symbols are used. Become familiar with their meanings before reading the manual. DANGER DANGER indicates a hazardous situation which, if not avoided, WILL result in death or serious injury.
  • Page 7 TABLE OF CONTENTS Introduction ....7 Getting Started ....9 Activating RIDE COMMAND+ .
  • Page 9 For a safe and enjoyable riding experience, please read your vehicle’s Owner’s Manual and this RIDE COMMAND+ user guide. If you should need additional assistance with operation or software updates, please see your POLARIS dealer or visit ridecommand.slingshot.polaris.com. For the latest information about RIDE COMMAND/RIDE COMMAND+, including software updates, please visit ridecommand.slingshot.polaris.com.
  • Page 11 GETTING STARTED GETTING STARTED SLINGSHOT APP The following sections will guide you through setting up the Slingshot app with your vehicle. Before utilizing RIDE COMMAND+ vehicle features, your vehicle must be added to your Garage, and RIDE COMMAND+ must be activated. DOWNLOADING THE SLINGSHOT APP Before activating RIDE COMMAND+, you will need to download the Slingshot app from the Apple App Store®...
  • Page 12 • Download the Slingshot app from the Apple App Store® or Google Play® Store and log in or create your personalized account. • Familiarize yourself with the features and operations of the Slingshot app while the vehicle is stationary. • Check slingshot.polaris.com/en-us/owners-manuals for the latest updates to the Owner’s Manual.
  • Page 13 GETTING STARTED ADD A VEHICLE TO THE GARAGE If you have not added your vehicle to the Slingshot app, you’ll need to create a free Slingshot account (or log in to an existing account) and add your vehicle to your Garage before starting the RIDE COMMAND+ activation process. There is no limit to the number of vehicles you can add to your Garage, and each activated vehicle can benefit from RIDE COMMAND+ features.
  • Page 15 ACTIVATING RIDE COMMAND+ ACTIVATING RIDE COMMAND+ BEFORE ACTIVATING RIDE COMMAND+ Before activating RIDE COMMAND+, ensure the following: • Your vehicle has been added to your Garage in the Slingshot app. If you don’t have a vehicle in the Garage, see the Add a Vehicle to the Garage section. •...
  • Page 16 ACTIVATING RIDE COMMAND+ ACTIVATE RIDE COMMAND+ 1. Log into the Slingshot app. 2. Add your vehicle to your Garage. See the Add a Vehicle to the Garage section for steps. 3. Turn on the vehicle. Make sure the key fob is present and stays near the vehicle during the activation process.
  • Page 17 RIDE COMMAND+ FEATURES RIDE COMMAND+ FEATURES VEHICLE HEALTH Vehicle Health allows you to check the health of your vehicle from anywhere. Remotely monitor fuel levels, oil change status, battery life and more. HOW IT WORKS Connected vehicles will send updates, including ongoing telematics of vehicle usage, to the Slingshot app via cellular connection to the RIDE COMMAND+ cloud.
  • Page 18 RIDE COMMAND+ FEATURES VEHICLE LOCATOR IMPORTANT If your vehicle is stolen, it is important to call local law enforcement as soon as you’re aware of the theft. You should also notify local law enforcement that you have the ability to track your vehicle. The Vehicle Locator gives you the peace of mind that your vehicle is right where you left it and ready to go.
  • Page 19 RIDE COMMAND+ FEATURES ISSUE DIAGNOSTICS If something does go wrong, Issue Diagnostics gives specific information on issues with your vehicle. Enjoy extra peace of mind knowing your vehicle is monitoring its needs and updating with new information. HOW IT WORKS If there is an issue detected with your vehicle while powered on, a notification will be sent to your mobile device and...
  • Page 20 RIDE COMMAND+ FEATURES MAINTENANCE REMINDERS Stay on top of routine needs with maintenance reminders that are specific to your vehicle. You can plan ahead, avoid unexpected down time and be reassured that you haven't missed anything important before heading out for a ride.
  • Page 21 RIDE COMMAND+ FEATURES RECALLS AND BULLETINS Recalls and Bulletins display when there are active or incomplete Recalls or Bulletins for your vehicle. 1. Tap on Recalls & Bulletins to view active or incomplete Recalls or Bulletins and contact your nearest dealer. Example of a Bulletin notice: Example of a Recall notice:...
  • Page 22 RIDE COMMAND+ FEATURES MAINTENANCE SCHEDULE The Maintenance Schedule displays the current maintenance recommendation based on vehicle mileage. You are able to create a new Maintenance Log and detail the service completed. VIEW THE MAINTENANCE SCHEDULE AND CREATE A MAINTENANCE LOG 1.
  • Page 23 RIDE COMMAND+ FEATURES VIEW MAINTENANCE LOG AND CREATE A MAINTE- NANCE RECORD 1. Tap on the Maintenance Log. The Slingshot app displays the previously created maintenance records. 2. Tap on the Add Record button. 3. Enter in the Odometer Miles, Engine Hours, Serviced By, any notes, and select services performed.
  • Page 24 RIDE COMMAND+ FEATURES CHECK-IN MESSAGES RIDE COMMAND+ Check-In Messages allows the rider to send a Check-In Message or Help Alert to your designated Safety Contact(s) using the cell network connectivity of the RIDE COMMAND+ Plug-In and the in-vehicle display powered by RIDE COMMAND. When a Check-In Message or Help Alert is sent, it also provides the Safety Contact with current GPS coordinates.
  • Page 25 RIDE COMMAND+ FEATURES CUSTOMIZE CHECK-IN MESSAGES 1. Tap on the More tile in the bottom right-hand corner of the screen. 2. Tap on the Check-In Contacts tile. 3. Select the message (Help Alert or Check-In) you would like to edit. 4.
  • Page 26 SENDING A MESSAGE TO A SAFETY CONTACT Send a message by pressing the POLARIS logo button beneath the screen or tapping the POLARIS logo at the top of the display and find the HELP ALERTS and RIDE COMMAND+ CHECK-IN tiles.
  • Page 27 RIDE COMMAND+ TROUBLESHOOTING RIDE COMMAND+ TROUBLESHOOTING TROUBLESHOOTING Before conducting troubleshooting, ensure the following: • The vehicle has been given enough time to boot up (~5 minutes). • The key is near the vehicle. • Confirm the Privacy Settings are all turned to ON. POSSIBLE SYMPTOM ACTION TO RESOLVE ISSUE...
  • Page 28 GPS antenna on the display or see your dealer. If you are unable to resolve the issue, reach out to ridecommand.polaris. com/support or our Customer Support Center via phone at 1 (800) 765-2747 for RIDE COMMAND/RIDE COMMAND+ questions.
  • Page 29 RIDE COMMAND+ FAQ RIDE COMMAND+ FAQ SUBSCRIPTION QUESTIONS Question Answer To learn more about your subscription, visit the RIDE COMMAND website and log in. Ensure your vehicle is added to your Garage. What is my subscription 1. On the RIDE COMMAND website, select My Profile. status and how 2.
  • Page 30 RIDE COMMAND+ FAQ SOFTWARE QUESTIONS Question Answer RIDE COMMAND+ is optimized for intermittent connectivity while on rides. The features need cellular Will my RIDE connection in order to communicate with the RIDE COMMAND+ COMMAND cloud, which enables the technology to work features work if consistently.
  • Page 31 RIDE COMMAND+ FAQ It may take 10 minutes or more for an Over-the-Air update How long does to be processed. The activation process may take 5 it take to minutes or more to complete. During this time your vehicle activate a RIDE is not only activating your account but checking your COMMAND+ vehicle’s software for the most recent update.
  • Page 32 Ride tracks, waypoints, and planned routes display? can be synced to and from your account. If you are unable to resolve the issue, reach out to ridecommand.slingshot. polaris.com/en-us/support or our Customer Support Center via phone at 1 (800) 765-2747 for RIDE COMMAND/RIDE COMMAND+ questions.
  • Page 33 Activate RIDE COMMAND+..14 Troubleshooting ......25 Add a Vehicle to the Garage..11 Upcoming Service ..... 18 Before Activating RIDE COMMAND+......13 Before You Ride ......10 Vehicle Health......15 Vehicle Locator ......16 Check-In Messages ....22 Warning Symbols ......4 Welcome Page ......
  • Page 35 For your nearest Polaris dealer, call 1-800-POLARIS (765-2747) or visit www.polaris.com Polaris Industries Inc. 2100 Highway 55 Medina, MN 55340...