Compaq BL10e - HP ProLiant - 512 MB RAM Appendix page 13

Solution
Issue 6 ProLiant Advanced System Management Controller Driver for Microsoft Windows Server 2003
(CPQASM.SYS) will not load on the ProLiant 3000, 5500, or 6500.
Description
Solution
Scenario 2
• Options = writing debugging information
Default setting = complete memory dump
•
Modified setting before upgrade = small memory dump (64 KB)
•
• Setting after upgrade = complete memory dump
This operating system feature works as designed.
The ProLiant Advanced System Management Controller Driver for Microsoft
Windows Server 2003 (CPQASM.SYS) will not load on the ProLiant 3000, 5500,
or 6500. The Windows Server 2003 version of this driver depends on ACPI
support, and these ProLiant models do not support ACPI. Other components that
depend on this driver may fail to load or may not provide full functionality.
The following message will be displayed in CPQSETUP.LOG after the driver is
installed:
Name: hp ProLiant Advanced System Management Controller Driver for
Windows Server 2003
New Version: 5.30.3718.0
Beginning Silent Session...
The software is not installed on this system, but is supported for
installation.
- the component will be installed
Installation failed on at least one device. One of the devices may have
been deleted through Device Manager and a reboot may be necessary to
complete the driver installation for this device.
The operation was not successful.
Opening Device Manager will show a "yellow bang" on the HP ProLiant
Advanced System Management Controller. Examining the properties for this
device will show the following message:
Windows cannot load the device driver for this hardware. The driver
may be corrupted or missing. (Code 39)
This issue is resolved in Version 5.36.0.0 or later of the ProLiant Advanced System
Management Controller Driver for Windows 2000/Server 2003. This version of
the driver will automatically check for ACPI support and install the appropriate
driver.
Install Version 7.30A of the ProLiant Support Pack for Microsoft Windows Server
2003.
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