Dell STREAK 7 User Manual page 139

Problem
Messaging problems
Unable to send or
receive text messages.
Unable to send or
receive e-mail.
Internet problems
Unable to connect to the
network.
Media problems
Windows Media Player
on my computer cannot
play the sounds of the
video captured using the
device.
Possible causes
Your device is in Airplane
mode with no wireless
connectivity.
The signal strength is not
strong enough.
The Internet connection or
the e-mail setting is not
configured properly.
Invalid SIM card.
You are not within the
network's service area.
Poor signal.
Your device is in Airplane
mode with no wireless
connectivity.
The device records video
sounds in amr format, but
Windows Media Player does
not support amr decoding.
Possible solutions
Touch the Home button
 Menu button
Settings Wireless &
networks Clear the
Airplane mode check box.
Try moving to a different
location for better signal
reception.
Check your network
connection, and confirm
with your e-mail service
provider if your e-mail
setting has been configured
correctly.
Contact your service
provider.
Check the service area with
your service provider.
Move to an open space or if
you are inside a building,
move closer to a window.
Touch the Home button
 Menu button
Settings Wireless &
networks Clear the
Airplane mode check box.
Play the video using a video
player with the amr
decoder, such as
QuickTime.
Troubleshooting
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