HP 8000f - Elite Ultra-slim Desktop PC Maintenance And Service Manual page 8

Windows Vista - Backup and Recovery ............................................................................................. 80
Appendix D Computer Diagnostic Features .................................................................................................. 84
Hewlett-Packard Vision Diagnostics ................................................................................................... 84
Protecting the Software ...................................................................................................................... 89
Appendix E Troubleshooting Without Diagnostics ...................................................................................... 90
Safety and Comfort ............................................................................................................................ 90
Before You Call for Technical Support ............................................................................................... 90
Helpful Hints ....................................................................................................................................... 91
Solving General Problems .................................................................................................................. 93
Solving Power Problems .................................................................................................................... 97
Solving Diskette Problems ................................................................................................................. 98
Solving Hard Drive Problems ........................................................................................................... 101
Solving Media Card Reader Problems ............................................................................................. 104
Solving Display Problems ................................................................................................................. 106
Solving Audio Problems ................................................................................................................... 110
Solving Printer Problems .................................................................................................................. 113
Solving Keyboard and Mouse Problems .......................................................................................... 114
Solving Hardware Installation Problems ........................................................................................... 116
Solving Network Problems ............................................................................................................... 118
Solving Memory Problems ............................................................................................................... 122
Solving Processor Problems ............................................................................................................ 124
Solving CD-ROM and DVD Problems .............................................................................................. 125
Solving USB Flash Drive Problems .................................................................................................. 128
Solving Front Panel Component Problems ...................................................................................... 129
Solving Internet Access Problems .................................................................................................... 130
Solving Software Problems .............................................................................................................. 133
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Using a Windows 7 operating system DVD (purchased separately) ................. 79
Backing up your information .............................................................................................. 80
Performing a recovery ....................................................................................................... 81
Using the Windows recovery tools .................................................................... 81
Using F11 .......................................................................................................... 82
Using a Windows Vista operating system DVD (purchased separately) ........... 82
Accessing HP Vision Diagnostics ...................................................................................... 84
Survey Tab ........................................................................................................................ 85
Test Tab ............................................................................................................................. 85
Status Tab ......................................................................................................................... 86
History Tab ........................................................................................................................ 87
Errors Tab .......................................................................................................................... 87
Help Tab ............................................................................................................................ 87
Saving and Printing Information in HP Vision Diagnostics ................................................ 88
Downloading the Latest Version of HP Vision Diagnostics ................................................ 88