MCZ QBOX 60 AIR 6 M1 Installation Manual
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MCZ QBOX 60 AIR 6 M1 Installation Manual

MCZ QBOX 60 AIR 6 M1 Installation Manual

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INSTALLATION GUIDE
EN
INSERT
QBOX 70 AIR 8 M1
QBOX 60 AIR 6 M1
PART 2 - OPERATION AND CLEANING
Instructions in English

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  • Page 1 INSTALLATION GUIDE INSERT QBOX 70 AIR 8 M1 QBOX 60 AIR 6 M1 PART 2 - OPERATION AND CLEANING Instructions in English...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS TABLE OF CONTENTS ....................II 14-FIRST START-UP .....................3 15-EMERGENCY PANEL ....................4 16-REMOTE CONTROL ....................6 17-DISPLAYS ......................7 18-OPERATING MODES ....................10 19-SELECTING THE OPERATING MODES ...............14 20-MANUAL MODE ....................15 21-AUTO MODE ......................16 22-COMFORT MODE ....................17 23-OVERNIGHT MODE ....................18 24-TURBO MODE .......................19 25 - FANS ........................20 26-SILENT MODE .......................22...

  • Page 3: 14-First Start-Up

    14-FIRST START-UP WARNINGS BEFORE IGNITION GENERAL WARNINGS Remove all parts that may burn from the brazier and the glass (manual, various adhesive labels or any polystyrene). Check that the brazier is positioned correctly and rests properly on the base. The first ignition may not be successful as the feed screw is empty and does not always manage to load the brazier with the required amount of pellets in time to light the flame.

  • Page 4: 15-Emergency Panel

    15-EMERGENCY PANEL MAESTRO EMERGENCY PANEL The panel is generally located at the back of the stove. The emergency panel is equipped with several LEDs (for display only) and the ON/OFF button. The display part of the commands will be done either by remote control (supplied) or by an application available on the various playstores.
  • Page 5 15-EMERGENCY PANEL ON/OFF KEY (1) The ON/OFF key is used to switch the stove on/off. The button can have the following functions: 1. press and hold the key for 2 seconds: on release of the key, if the stove is off, it ignites; if the stove is on, it goes out; if the stove is in alarm, it resets it 2.

  • Page 6: Remote Control Keys Functions

    16-REMOTE CONTROL REMOTE CONTROL KEYS FUNCTIONS .5° CONTROL AND MENU SCROLLING CHRONO/SLEEP ENABLING/ KEYS DISABLING NAVIGATION IN THE DIFFERENT ON/OFF AND CONFIRMATION OF OPERATING MODES (PROGRAMMES) MENU CHOICES FAN CONTROL MENU GRAPHIC DISPLAY START&STOP ENABLING/DISABLING...

  • Page 7: 17-Displays

    17-DISPLAYS DISPLAY AT FIRST PRODUCT IGNITION The display shows an additional sequence to that described in the following paragraph only when the product is first powered up. This additional sequence makes it possible to adjust/confirm the current date and time (to make the adjustment later, see the dedicated user menu paragraph).
  • Page 8 17-DISPLAYS Display with the product off 1. WI-FI active and connected, the icon is only present if the product is connected to a router or a network. 2. Bluetooth active and/or connected. The icon is present if the Bluetooth has been activated and turns blue if it is connected to a paired device.
  • Page 9 17-DISPLAYS Display with the product on 1. COMFORT mode 2. Operating mode crown 3. WI-FI active and connected 4. Bluetooth active and connected 5. AUTO mode 6. OVERNIGHT mode 7. Room temperature recorded by the local probe or remote control (OPTIONAL) 8.

  • Page 10: 18-Operating Modes

    18-OPERATING MODES MAESTRO technology allows the heater to express its utmost potential with even an easier and more intuitive use. A real integrated micro-computer communicates with your smartphone and further improves the performance of the equipment that continues to work perfectly even in non-ideal conditions.

  • Page 11: Display Standby

    18-OPERATING MODES DISPLAY STANDBY The panel automatically goes into STAND-BY mode after a 2” time-out (the time can be changed from the panel menu). The stand-by mode still indicates changes in the operating mode of the equipment (e.g.: pellet reserve, shutdown or cooling) and the room temperature changes with a 60 second interval.
  • Page 12 18-OPERATING MODES FEED SCREW ACTIVATION (FIRST IGNITION OR AFTER HOPPER EMPTYING) Prior to first product ignition, it is necessary to load the fuel and preload the pellets inside the feed screw for loading the fuel in the brazier. To do this, simply press and hold the key for 10 seconds and the “feed screw loading”...
  • Page 13 18-OPERATING MODES IGNITION Display upon ignition • Press and hold the key for at least 2”, the product switches to on and the key flashes until the ignition phase has been completed. On the other hand, it remains steadily lit and white during operation. •...

  • Page 14: 19-Selecting The Operating Modes

    19-SELECTING THE OPERATING MODES SELECTING THE OPERATING MODES Navigation in the different operating modes takes place using the key. Every time the key is pressed, the next icon on the mode crown lights up in clockwise direction. The icon and the dashes turn red, showing the change of mode. The change of mode takes place after 3”...

  • Page 15: 20-Manual Mode

    20-MANUAL MODE MANUAL MODE In manual mode it is possible to set the power of the flame from 1 to 5 at your discretion to adjust the amount of heat. In this mode there is no temperature control and the equipment works constantly at the set power(s) Press the key to select the icon...

  • Page 16: 21-Auto Mode

    21-AUTO MODE AUTO MODE In AUTO mode, you can set the intended temperature in the room and the equipment runs at maximum power until the chosen temperature is reached. Once the temperature is reached, the equipment reduces its power to a minimum to hold the temperature. If even the minimum operating speed causes a further increase in the room temperature, it is advisable to consider the combined operation with the START&STOP function (see the specific chapter) Press the...

  • Page 17: 22-Comfort Mode

    22-COMFORT MODE COMFORT MODE In COMFORT mode, you can set the intended temperature in the room and the equipment runs at medium power until the chosen temperature is reached. Once the temperature is reached, the equipment reduces its power to a minimum to hold the temperature. If even the minimum operating speed causes a further increase in the room temperature, it is advisable to consider the combined operation with the START&STOP function (see the specific chapter) Press the...

  • Page 18: 23-Overnight Mode

    23-OVERNIGHT MODE OVERNIGHT MODE In OVERNIGHT mode, you can set the intended temperature in the room and the equipment runs at low power until the chosen temperature is reached. Once the temperature is reached, the equipment reduces its power to a minimum to hold the temperature. If even the minimum operating speed causes a further increase in the room temperature, it is advisable to consider the combined operation with the START&STOP function (see the specific chapter) Press the...

  • Page 19: 24-Turbo Mode

    24-TURBO MODE TURBO MODE In TURBO mode, the equipment works for the limited time of 20 minutes at its maximum power and ventilation without the possibility of changing its setting. Press the key to select the icon. icon and the three adjacent dashes light up in red and a confirmation request appears when selecting the mode.

  • Page 20: 25 - Fans

    25 - FANS FAN BASE ADJUSTMENT You can use the key to adjust the equipment fan/s. The first time you press it allows you to enter the edit screen of the first fan. keys change the fan speed. Pressing the key repeatedly allows you to choose which fan to modify, from a minimum of 1 to 4 fans, according to the composition/construction of the product.
  • Page 21 25 - FANS The available values start from NO AIR (fan off)/LOW AIR (fan at minimum possible operating speed) up to power 5 (MAXIMUM). The AUTO mode is added to these choices, which allows self-adjustment of the fan based on the flame power. This mode is very practical and recommended because this way, the product always generates its maximum heat with minimal noise thanks to parameters that are tested by the manufacturer.

  • Page 22: 26-Silent Mode

    26-SILENT MODE ENABLING THE SILENT MODE There is an advanced feature to be able to set the product to maximum silence by following an automatic procedure that first allows all the residual heat to be evacuated and then set all the fans to minimum power. Press and hold the key for 5”.

  • Page 23: 27-Start&Stop

    27-START&STOP START&STOP The START&STOP function switches off the product when it reaches the required room temperature and if the set temperature hysteresis is also respected. Pressing the button activates the START&STOP function directly and the small house near the temperature turns into the icon to indicate its activation.
  • Page 24 27-START&STOP INTERVENTION DELAY AND ADJUSTMENTS OF THE START&STOP TEMPERATURE HYSTERESIS When the room temperature is reached, there is a waiting time for intervention to prevent the equipment from suddenly turning on/off as the room temperature drops/rises, for example, when a door or an external window is opened. This waiting time therefore allows you to be sure that the room temperature has actually dropped for a certain time inside the room (for example 5 minutes).
  • Page 25 27-START&STOP ACTIVATING START&STOP WITH THE EQUIPMENT OFF If the equipment is OFF the START&STOP needs to be activated, the following occurs when the key is pressed: • The display changes from OFF to STAND BY, • the house icon becomes and the key turns steady green •...

  • Page 26: 28-Chrono-Sleep

    28-CHRONO-SLEEP CHRONO AND SLEEP OPERATION Press the key to directly activate the CHRONO or SLEEP function. The first time the button is pressed, the following appears: CHRONO OFF keys to select CHRONO ON Use the If the Chrono has been activated, the red icon appears on the display so that activation of the function is always evident.
  • Page 27 28-CHRONO-SLEEP The red icon appears on the display so that the activation of the function is always indicated. Press the key twice to deactivate SLEEP and turn on the screen with SLEEP and the remaining time indicated. keys to bring the count to 00:00, which corresponds to SLEEP OFF (timer at Use the 00:10+, pressing the key once switches to OFF and not to 00:00).
  • Page 28 28-CHRONO-SLEEP ACCESS TO CHRONO PROGRAMMING key for 5 seconds. To access the chrono programming mode from the panel, press and hold the The screen on the side appears, where it is possible to set: o The chrono programs for the days of the week o Temperatures T1 / T2 / T3 / T4 Use the keys to select the menu item and the...
  • Page 29 28-CHRONO-SLEEP TIME SLOT PROGRAMMING At the start of programming, the first START field is coloured red. Use the keys to adjust the START time of the chrono slot. Advances are in 30 MINUTE STEPS (00:00 / 00:30 / 01:00…). SET key to confirm the selected time and move on to the next END setting which in Use the turn lights up in red.
  • Page 30 28-CHRONO-SLEEP • When setting a new time slot, this can never be spaced out by just 30 minutes, but at least 1 hour is required to give the product time to carry out the entire shutdown cycle. By programming a new time slot, there will therefore be no option to select a time only half an hour after the last shutdown.
  • Page 31 28-CHRONO-SLEEP PROGRAMMING OF A TIME SLOT IN CASE OF AN EXTERNAL THERMOSTAT If there is an external thermostat active, obviously there is no option to choose a T1 / T2 / T3 / T4 but it is possible to select only ON/OFF. The main programming screen changes as shown on the side: The temperature field displays ON and T.EXT which identifies that on that specific time slot the thermostat requests power.
  • Page 32 28-CHRONO-SLEEP When all the days in which to copy the MONDAY program have been chosen, confirm the operation with the OK key. To highlight the operation performed, the screen on the left appears for 3” and you will return to the original screen if you wish to make other copies.
  • Page 33 28-CHRONO-SLEEP MODIFYING THE TEMPERATURES T1 / T2 / T3 / T4 To set the temperatures of SET T1 – T2 – T3 – T4 (T3 and T4 only for Hydro stoves) you must enter the menu SET TEMP. selecting the item with the keys and confirming with the OK key.
  • Page 34 28-CHRONO-SLEEP CHRONO VARIANT FOR HYDRO STOVES MANAGEMENT OF T3 AND T4 If T3 and T4 temperatures are selected, the summary display simply changes colour and the key is updated since it is not possible to set the chrono slot where both the AIR temperatures (T1 and T2) and the WATER temperatures (T3 and T4) are present simultaneously When temperatures T3 and T4 are selected in the programming, the representation of the day will take the colours of T3 and T4...

  • Page 35: 29 - Wi-Fi/Wps/Bluetooth

    29 - WI-FI/WPS/BLUETOOTH ENABLING/DISABLING BLUETOOTH BLUETOOTH is independent from the WI-FI and is enabled by pressing simultaneously and continuously for 5 seconds Pairing is enabled during activation and when you return to the home screen, the icon appears and flashes waiting for connection with an already registered device. The Bluetooth connection is not deactivated but is always waiting for a connection (with devices that are already registered), so that if a paired device is within range at different times of the day, it automatically connects to the product (just like a mobile phone when entering the car).

  • Page 36: Wps Connection

    29 - WI-FI/WPS/BLUETOOTH ENABLING/DISABLING WI-FI and WPS By default, the product has Bluetooth network enabled and Wi-Fi active but not connected: this means that Wi-Fi is not visible until the product is connected to a Wi-Fi/home network. WI-FI MENU: Open the specific menu on the panel by simultaneously pressing the keys.
  • Page 37 29 - WI-FI/WPS/BLUETOOTH The APP will search for available devices close by. It is possible that not only the Bluetooth network of the stove is found, but also that of other appliances; the stove is uniquely identified by the name MCZ_EP_123456, where the last 6 numbers are the last 6 digits of the stove’s serial number which can be found on the appliance’s label or in the instruction leaflet.

  • Page 38: 30-Shutdown

    30-SHUTDOWN SHUTDOWN (in various states) Just like switch-on, press and hold for 2” and the display will switch to OFF/stand-by mode. OFF display. • Room temperature • Current time • • icon is only present if the product is connected to a router; otherwise it is off and the icon is present if Bluetooth has been enabled.

  • Page 39: 31-Extra Displays

    31-EXTRA DISPLAYS FEED SCREW AUTOMATIC RELEASE If the ON-OFF key turns yellow during operation, it means that the feed screw is performing a rotation cycle in the reverse direction to release some pellets in it. The cycle is automatic and there is no need for user intervention. YELLOW ICON FORCED COOLING A compulsory 30-minute cooling cycle takes place when the product works continuously for many...
  • Page 40 31-EXTRA DISPLAYS MANAGING OTHER NOTIFICATION ICONS The following are other notification icons that must appear on the panel: The pellet reserve icon appears if the specific sensor (optional) is installed. The symbol appears inside the crown when the pellet level drops below the sensor: grey during operation and red in OFF or STAND BY for START&STOP The icon does not appear during shutdown and cooling If the panel is in STANDBY, the reserve icon is displayed alternately...
  • Page 41 31-EXTRA DISPLAYS COOLING ICON Display in COOLING status after shutdown. FORCED COOLING ICON FORCED COOLING STAND BY display. Exceeding the maximum hours of operation at maximum power (e.g.: 6 hours). CHRONO and SLEEP Example of the CHRONO/SLEEP icon display when OFF and of the CHRONO with STAND BY display and product ON.

  • Page 42: 32-User Menu

    32-USER MENU USER MENU Pressing the button continuously for 5” grants access to a user menu scrolled with the buttons. The exit TIME OUT from this screen is 2 minutes, unless you forcibly exit with The selection box indicates the item you are selecting and moves with Press to select the menu item To exit and NOT confirm the choices...
  • Page 43 32-USER MENU CONTROLS DISPLAY CONTROLS INFO Read-only to exit (+beep) INFO The TIME OUT of this screen is 2 minutes LIVE 2142 2100 ACTIVE 183° 47,5° 9999h A DATE Once you have entered the menu, the day turns red to indicate where the adjustment of the values begins.

  • Page 44: Adaptive Mode

    32-USER MENU TONE • to change the values • Available values – SILENT / NORMAL / HIGH • to confirm and return to the previous page (+beep) • to exit without confirming (+beep) NORMAL is the factory setting ADAPTIVE MODE •...
  • Page 45 32-USER MENU STANDBY DISPLAY • to change the values • The available values from 0 to 600”. The next step after 600” is OFF, which means that the display NEVER goes into standby. • to confirm and return to the previous page (+beep) •...

  • Page 46: External Thermostat

    32-USER MENU EXTERNAL THERMOSTAT If an external thermostat is connected, it is no longer possible to indicate the room temperature recorded by the local probe and adjust the intended temperature from the panel. The display will therefore be shown in AUTO/COMFORT/OVERNIGHT mode: ON indicates that the thermostat contact is CLOSED and there is OFF indicates that the thermostat contact is OPEN and there is NO a power demand.

  • Page 47: 33-Pellet Level Sensor

    33-PELLET LEVEL SENSOR PELLET LEVEL SENSOR (standard) The pellet sensor “J” is a low fuel indicator that warns the user that the pellets are finishing. When the sensor “J” detects that the pellets have dropped below the level, the icon appears on both the control panel and the remote control and the product emits a beep at the default-set intervals.

  • Page 48: 34-Safety Devices And Alarms

    34-SAFETY DEVICES AND ALARMS SAFETY DEVICES The product is fitted with the following safety devices. SMOKE TEMPERATURE PROBE This detects the temperature of the smoke, thereby enabling starting or stopping the product when the smoke temperature drops below the preset value. PELLET HOPPER TEMPERATURE PROBE If the temperature exceeds the preset safety value, it immediately stops the product, which must cool down before the stove is restarted.
  • Page 49 34-SAFETY DEVICES AND ALARMS ALARMS .5° In the event of an alarm, it will be signalled on the emergency panel with LED “2” flashing red. The type of alarm will be displayed on the remote control or on the MAESTRO + application. PLEASE NOTE Press the button to reset the alarm.

  • Page 50: Alarm Signalling

    34-SAFETY DEVICES AND ALARMS ALARM SIGNALLING If an operating anomaly occurs the stove starts switching off due to the alarm. The following table describes the possible alarms indicated by the stove, associated to the respective code that appears on the emergen- cy panel and helpful tips to solve the problem.

  • Page 51: Pressure Switch

    34-SAFETY DEVICES AND ALARMS Faulty gear motor driving sensor (PWM) Contact an authorised service centre. GEAR MOTOR SENSOR FAULT Electronic control unit overheating The structure is too hot because the product has been used for too long at the maximum power or there is poor BOARD TEMPERATURE ventilation.
  • Page 52 If these causes are excluded, check and if necessary clean the smoke duct and flue (it is recommended for this operation to be carried out by an MCZ qualified technician). The product can be switched on again only after having eliminated the cause permanently.

  • Page 53: 35-Recommendations For Safe Use

    35-RECOMMENDATIONS FOR SAFE USE ONLY CORRECT INSTALLATION AND APPROPRIATE MAINTENANCE AND CLEANING OF THE APPLIANCE CAN GUARANTEE CORRECT OPERATION AND SAFE USE OF THE PRODUCT. We would like to inform you that we are aware of cases of malfunctioning of domestic pellet-fuelled heating products, mainly due to incorrect installation and use, as well as inadequate maintenance.

  • Page 54: 36-Maintenance And Cleaning

    36-MAINTENANCE AND CLEANING EXAMPLE OF A DIRTY BRAZIER EXAMPLE OF A CLEAN BRAZIER Only by properly servicing and cleaning the product is it possible to ensure its safety and correct operation. ATTENTION! All the cleaning operations of all parts must be performed with the product completely cold and the plug disconnected.
  • Page 55 36-MAINTENANCE AND CLEANING For the brazier to be cleaned properly, remove it from its housing completely and thoroughly clean all the holes and the grate on the bottom. If good quality pellets are used, you will normally only need to use a brush to restore the optimal operating conditions of the component.

  • Page 56: Cleaning The Glass

    36-MAINTENANCE AND CLEANING Cleaning the top calorite For proper functioning, every 2-3 months, the upper calorite must be cleaned with a brush. CLEANING THE GLASS It is recommended to clean the ceramic glass with a dry brush, or if it is very dirty, spray a little specific detergent and clean with a cloth. ATTENTION! Do not use abrasive products and do not spray the glass cleaning product on the painted parts and on the door gaskets (ceramic fibre seal).

  • Page 57: Periodic Cleaning Performed By A Qualified Technician

    36-MAINTENANCE AND CLEANING PERIODIC CLEANING PERFORMED BY A QUALIFIED TECHNICIAN EXTRACTING THE PRODUCT To perform maintenance of some devices and cleaning of certain parts, it is required to extract a part of the product from its housing. The movable part is fitted on sliding guides, which facilitate the handling process. Before extracting it, release the handle lock following the instructions in this manual.
  • Page 58 36-MAINTENANCE AND CLEANING Remove the plate “D” by removing it from the back of the firebox and, using a flexible brush, scrape the walls of the firebox so that the ash falls to the bottom.
  • Page 59 36-MAINTENANCE AND CLEANING With the product extracted, remove the screws “z”, the plate “P” and the gasket “O” at the bottom inside the firebox and use a vacuum cleaner to remove any remaining ash residues. Do the same on both firebox internal plates. Before putting the plate “P”...
  • Page 60 36-MAINTENANCE AND CLEANING Also at the top, under the front grille, clean with the nozzle of the vacuum cleaner and remove any accumulated dust. Change any seals. FEED SCREW INTERVENTION In the case of intervention, such as a blocked feed screw, the qualified technician must: •...

  • Page 61: Other Checks

    36-MAINTENANCE AND CLEANING CLEANING THE SMOKE DUCT AND FITTING When the product has been extracted, it is possible to operate on the left side to clean and maintain the smoke fan (1). Clearly, the smoke evacuation fan must be removed for such maintenance to be performed. A gasket (3) is applied on the fan outlet, which guarantees the tightness with the smoke fitting (2).

  • Page 62: Shutdown (End Of Season)

    36-MAINTENANCE AND CLEANING PERIODICAL CHECK OF THE DOOR CLOSURE Make sure the door closure ensures a correct sealing action (with the “paper sheet” test) and that when the door is closed, the closing block (X in the figure) does not protrude from the sheet metal to which it is secured. For some products it will be necessary to disassemble the cladding to be able to assess the anomalous protrusion of the block when the door is closed.

  • Page 63: Checking The Internal Components

    36-MAINTENANCE AND CLEANING CHECKING THE INTERNAL COMPONENTS ATTENTION! The internal electromechanical components must only be checked by qualified personnel whose technical expertise includes combustion and electricity. We recommend that an annual maintenance service is carried out (with a scheduled service contract). This service is essentially a visual and functional inspection of the internal components.

  • Page 64: 37-Troubleshooting

    37-TROUBLESHOOTING ATTENTION! All repairs must only be carried out by a specialised technician, with the product switched off and unplugged. ANOMALY POTENTIAL CAUSES SOLUTIONS The pellets are not fed into the The pellet hopper is empty. Fill the hopper with pellets. combustion chamber.
  • Page 65 37-TROUBLESHOOTING ANOMALY POTENTIAL CAUSES SOLUTIONS The product works for a few minutes Start-up phase is not completed. Repeat the ignition stage. and then switches off. Temporary power cut. Repeat ignition. Clogged smoke duct. Clean the smoke duct. Faulty or broken temperature probes. Check and replace the probes.
  • Page 66 37-TROUBLESHOOTING ANOMALY POTENTIAL CAUSES SOLUTIONS The air fan does not switch on. The product has not reached the Wait. temperature. The product always runs at maximum The room thermostat is in maximum Set the temperature again. power when in automatic mode. position.

  • Page 67: 38-Circuit Board

    38-CIRCUIT BOARD LIVE ELECTRICAL CABLES DISCONNECT THE POWER SUPPLY CABLE 230V BEFORE CARRYING OUT ANY OPERATIONS ON THE ELECTRICAL BOARDS 1. AIR PRESSURE SWITCH 9. MAESTRO CONTROL PANEL 2. KLIXON 10. SMOKE TEMPERATURE PROBE 3. AIR FAN 3 (IF ANY) 11.
  • Page 68 MCZ GROUP S.p.A. Via La Croce n°8 33074 Vigonovo di Fontanafredda (PN) – ITALY Telephone: 0434/599599 a.s. Fax: 0434/599598 Internet: www.mcz.it e-mail: mcz@mcz.it 8902314000 REV. 1 05/11/2024...

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