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Dell Pro 24 Plus Instructions Manual
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Dell Pro 24 Plus Instructions Manual

Dell Pro 24 Plus Instructions Manual

Qhd usb-c hub monitor
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Dell Pro 24 Plus QHD USB-C Hub Monitor
P2425DE
Teardown Instructions
Model: P2425DE
Regulatory Model: P2425DEc
March 2025
Rev. A00

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Summary of Contents for Dell Pro 24 Plus

  • Page 1 Dell Pro 24 Plus QHD USB-C Hub Monitor P2425DE Teardown Instructions Model: P2425DE Regulatory Model: P2425DEc March 2025 Rev. A00...

  • Page 2: Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety Instructions ............. . . 4 Before working inside your monitor .
  • Page 4 Contacting Dell ........

  • Page 5: Safety Instructions

    Safety Instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.

  • Page 6: Disassembly And Reassembly

    Disassembly and reassembly CAUTION: The information in this section is intended for authorized service technicians in the EMEA region. Dell prohibits users from disassembling the monitor, and any damage caused by unauthorized servicing will not be covered under the warranty.

  • Page 7: Removing The Stand

    Removing the stand Prerequisites Follow the procedure in Before working inside your monitor. Removing the stand Figure 1. Steps Place the monitor on a soft cloth or cushion at the edge of the desk. While keeping the release button pressed, pull the stand out. Lift the stand assembly up and away from the monitor.

  • Page 8: Installing The Stand

    Installing the stand Prerequisites Follow the procedure in Before working inside your monitor. Installing the stand Figure 2. Steps Align and place the stand riser on the stand base. Open the screw handle at the bottom of the stand base and turn it clockwise to secure the stand assembly. Pull the stand head into the VESA recess of monitor.

  • Page 9: Removing The Back Cover

    Removing the back cover Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Removing the back cover Figure 3. Steps Remove the four screws (M4x10) that secure the back cover to the monitor assembly. Using the plastic scribe, pry the back cover starting from the bottom edge of the monitor. Disconnect the LENS cable from the connector on the middle frame Disconnect the keypad cable from the connector on the main board.
  • Page 10 Removing the back cover Figure 4.

  • Page 11: Installing The Back Cover

    Installing the back cover Prerequisites Follow the procedure in Before working inside your monitor. Installing the back cover Figure 5. Steps Connect the keypad cable to the connector on main board and connect LENS cable to the connector on middle frame.

  • Page 12: Next Steps

    Align the screw holes on the back cover with the screw holes on the monitor, and gently press along the sides to snap the back cover into place. Replace the four screws (M4x10) that secure the back cover to the monitor. Installing the back cover Figure 6.

  • Page 13: Removing The Keypad Board

    Removing the keypad board Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the back cover. Removing the keypad board Figure 7. Steps Disconnect the keypad board cables from the connector on the keypad board. Remove the three screws (M2x2) on the keypad board that secure the keypad board to the monitor.

  • Page 14: Installing The Keypad Board

    Installing the keypad board Prerequisites Follow the procedure in Before working inside your monitor. Installing the keypad board Figure 8.

  • Page 15: Steps

    Steps Align the screw holes on the keypad board with the screw holes on the monitor. Replace the three screws (M2x2) that secure the keypad board to the monitor. Connect the keypad cable and LENS cable to the connector on the keypad board. Next steps Install the back...

  • Page 16: Removing The Lens Board

    Removing the LENS board Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the back cover. Removing the LENS board Figure 9. Steps Remove the screw (M2x2) on the LENS board that secures the LENS board to the monitor. Lift the LENS board off the monitor.

  • Page 17: Installing The Lens Board

    Installing the LENS board Prerequisites Follow the procedure in Before working inside your monitor. Installing the LENS board Figure 10. Steps Align the screw holes on the LENS board to the screw holes on the monitor. Replace the screw (M2x2) that secures the LENS board to the monitor. Next steps Install the back...

  • Page 18: Removing The Usb Hub

    Removing the USB hub Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the back cover. Removing the USB hub Figure 11. Steps Remove the two screws (D3x5) on the USB hub that secures the USB hub to the monitor. Disconnect USB cable from the connector on the main board and remove torsion spring on USB hub.

  • Page 19: Installing The Usb Hub

    Installing the USB hub Prerequisites Follow the procedure in Before working inside your monitor. Installing the USB hub Figure 12. Steps Align and place the USB hun on the monitor. Connect the USB cable to the connector on main board. Replace the two screws (D3x 5) that secure the USB hub to the monitor.

  • Page 20: Removing The Metal Frame

    Removing the metal frame Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the back cover. Remove the USB hub. Removing the metal frame Figure 13. Steps Remove the two tapes on the metal frame and disconnect the lightbar cable on the connector of the panel and converter board .
  • Page 21 Remove the two screws (M3x4) that secure the metal frame to the panel. Removing the metal frame Figure 14. Peel the tape that secures the latches on the connector and open the metal frame. Removing the metal frame Figure 15.
  • Page 22 Disconnect the two display cables from connectors on the panel. Removing the metal frame Figure 16.

  • Page 23: Installing The Metal Frame

    Installing the metal frame Prerequisites Follow the procedure in Before working inside your monitor. Installing the metal frame Figure 17. Steps Connect the two display cables to the connectors on panel. Close metal frame and adhere the tape that secure the latches on the connector. Installing the metal frame Figure 18.
  • Page 24 Replace the two screws (M3x4) that secures the metal frame to the panel. Installing the metal frame Figure 19. Connect the lightbar cable to the connector on the panel and converter board. Installing the metal frame Figure 20. Adhere the two tapes onto the metal frame.

  • Page 25: Next Steps

    Installing the metal frame Figure 21. Next steps Install the hub. Install the back cover. Install the stand. Follow the procedure in After working inside your monitor.

  • Page 26: Removing The System Board And Power Board

    Removing the system board and power board Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the back cover. Remove the hub. Remove the metal frame. Removing the system board and power board Figure 22. Steps Remove the Mylar on the system board and the power board.
  • Page 27 Removing the system board and power board Figure 23. Disconnect power cable and two display cables from the connectors on system board and the power board.
  • Page 28 Removing the system board and power board Figure 24.

  • Page 29: Installing The System Board And Power Board

    Installing the system board and power board Prerequisites Follow the procedure in Before working inside your monitor. Installing the system board and power board Figure 25. Steps Connect power cable and two display cables to the connectors on system board and the power board. Replace the four screws (D3x7) that secure the power board to the chassis.
  • Page 30 Installing the system board and power board Figure 26.

  • Page 31: Next Steps

    Adhere the Mylar on the system board and the power board. Installing the system board and power board Figure 27. Next steps Install the metal frame. Install the hub. Install the back cover. Install the stand. Follow the procedure in After working inside your monitor.

  • Page 32: Universal Serial Bus (Usb) Specific Problems

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see Contact Support at Dell Support Site. NOTE: Availability varies by country, region, or product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing...

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P2425de