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Related Manuals for Dell Pro 20
Summary of Contents for Dell Pro 20
- Page 1 Dell Pro 20 Monitor E2020H/ Dell E1920H/E2220H/E2420H/ E2420HS/E2720H/E2720HS User’s Guide Monitor Model: E1920H/E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS Regulatory Model: E1920Hf, E2020Hb,E2220Hf, E2220Ho, E2420Hf, E2420Ho, E2420HSf, E2720Hb, E2720HSb...
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Page 2: Notes, Cautions And Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020-2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. -
Page 3: Table Of Contents
Contents About your monitor ...........5 Package contents ............. 5 Product features ............6 Identifying features and controls ........ 7 Monitor specifications ..........12 Pin assignments ............25 Plug and play capability ..........28 LCD monitor quality and pixel policy ......28 Maintenance guidelines .......... - Page 4 Built-in diagnostics ..........73 Common problems ........... 74 Product-specific problems ........76 Appendix ............77 FCC Notices (U.S. Only) and Other Regulatory Information ............. 77 Contact Dell ............77 EU product database for energy label and product information sheet ............ 77 │ Contents...
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Page 5: About Your Monitor
Package contents Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. -
Page 6: Product Features
• Quick Start Guide • Safety, Environmental, and Regulatory Information Product features The Dell E1920H/E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS flat panel monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) Panel with LED backlight. The monitor features include : • E1920H: 47.02 cm (18.5 in.) diagonal viewable area display (measured diagonally). -
Page 7: Identifying Features And Controls
• On-Screen Display (OSD) adjustments for easy setup and screen optimization. • ≤ 0.3 W in Standby Mode. • Optimize eye comfort with a flicker-free screen. • Possible long-term effects if blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. - Page 8 Barcode, serial number, and See this label if you need to contact service tag label Dell for technical support. The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information.
- Page 9 Identifying features and controls Front view E2420HS/E2720HS Label Description Function buttons To access the OSD menu and change the settings if required. For more information, see Using the front panel controls. Power On/Off button To turn the monitor On or Off. (with LED indicator) Solid white light indicates that the monitor is turned on and functioning...
- Page 10 Barcode, serial number, and See this label if you need to contact service tag label Dell for technical support. The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information.
- Page 11 Bottom view, without monitor stand E1920H/E2020H/E2220H/E2420H/E2720H Label Description Power port To connect the monitor power cable. DP port For connection to your computer using DP cable. VGA port For connection to your computer using VGA cable. E2420HS/E2720HS Label Description Power port To connect the monitor power cable.
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Page 12: Monitor Specifications
Fast mode Color depth 16.7 million colors 16.7 million colors Color gamut 72% (CIE1931)/83%(CIE1976) 72% (CIE1931)/83%(CIE1976) Dell display manager compatibility Connectivity 1 x DP1.2, 1 x VGA 1 x DP1.2, 1 x VGA Bezel width (edge of 17.8 mm (Top) 18.3 +/- 0.5 mm (Top) - Page 13 5 ms Color depth 16.7 million colors 16.7 million colors Color gamut 72% (CIE1931)/83%(CIE1976) 72% (CIE1931)/83%(CIE1976) Dell display manager compatibility Connectivity 1 x DP1.2, 1 x VGA E2420H: 1 x DP1.2, 1 x VGA E2420HS: 1 x HDMI1.4, 1 x VGA Bezel width (edge of 17.8 mm (Top)
- Page 14 8 ms Fast mode 5 ms Color depth 16.7 million colors Color gamut 72% (CIE1931)/83%(CIE1976) Dell display manager compatibility Connectivity E2720H: 1 x DP1.2, 1 x VGA E2720HS: 1 x HDMI1.4, 1 x VGA Bezel width (edge of 11.8 mm (Top) monitor to active area) 11.8 mm (Left/Right)
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Page 15: Resolution Specifications
Resolution specifications Model E1920H E2020H Horizontal scan range 30 kHz to 83 kHz (automatic) 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) 50 Hz to 76 Hz (automatic) Maximum preset resolution 1366 x 768 @ 60 Hz 1600 x 900 @ 60 Hz Model E2220H... - Page 16 Preset display modes E2020H Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/Vertical) (kHz) (Hz) VESA, 720 x 400 31.5 70.1 28.3 VESA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.3 40.0...
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Page 17: Electrical Specifications
Electrical specifications Model E1920H Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance • DP, 600 mV for each differential line, 100 Ω input impedance per differential pair Synchronization Separate horizontal and vertical synchronizations, input signals polarity-free TTL level, SOG (Composite SYNC on green) - Page 18 Electrical specifications Model E2420H Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance • DP, 600 mV for each differential line, 100 Ω input impedance per differential pair Synchronization Separate horizontal and vertical synchronizations, input signals polarity-free TTL level, SOG (Composite SYNC on green)
- Page 19 Electrical specifications Model E2720H Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance • DP, 600 mV for each differential line, 100 Ω input impedance per differential pair Synchronization Separate horizontal and vertical synchronizations, input signals polarity-free TTL level, SOG (Composite SYNC on green)
- Page 20 This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components, and peripherals you ordered, and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise.
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Page 21: Physical Characteristics
Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor. - Page 22 NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
- Page 23 NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
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Page 24: Environmental Characteristics
Environmental characteristics Model E1920H/E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS Temperature: 0 °C to 40 °C (32 °F to 104 °F) Operating Non-operating: Storage -20 °C to 60 °C (-4 °F to 140 °F) Shipping Humidity: 10% to 80% (non-condensing) Operating Non-operating: Storage 5% to 90% (non-condensing) Shipping Altitude: Operating... -
Page 25: Pin Assignments
Pin assignments D-Sub 15-pin connector Pin Number Signal Assignment Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B DDC +5 V GND-sync DDC data H-sync V-sync DDC clock │ About your monitor... - Page 26 Pin assignments DP 20-pin connector Pin Number Signal Assignment ML_LANE3_N ML_LANE3_P ML_LANE2_N ML_LANE2_P ML_LANE1_N ML_LANE1_P ML_LANE0_N ML_LANE0_P AUX _CH_P AUX _CH_N RETURN DP_PWR │ About your monitor...
- Page 27 Pin assignments HDMI 19-pin connector Pin Number Signal Assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK- Reserved (N.C.
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Page 28: Plug And Play Capability
During the LCD Monitor manufacturing process, it is normal for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at https://www.dell.com/support/monitors. -
Page 29: Setting Up The Monitor
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E1920H/E2020H 1. - Page 30 Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2220H 1.
- Page 31 Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2420H 1.
- Page 32 Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2720H 1.
- Page 33 Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2420HS/E2720HS 1.
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Page 34: Connecting Your Monitor
NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. -
Page 35: Organizing Cables
Organizing cables Use the cable-management slot to route the cables connected to your monitor. Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. - Page 36 Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2220H 1.
- Page 37 Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2420H 1.
- Page 38 Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2720H 1.
- Page 39 Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2420HS/E2720HS 1.
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Page 40: Wall Mounting (Optional)
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA- compatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3. -
Page 41: Operating Your Monitor
Operating your monitor Turning on the monitor Press the button to turn on the monitor. E1920H/E2020H/E2220H/E2420H/E2720H Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. E1920H/E2020H/E2220H/E2420H/E2720H 1 2 3 4 5 The following table describes the control buttons: Control buttons Description... - Page 42 To exit or return to the OSD main menu. Exit To turn the monitor on or off. Solid white light indicates that the monitor is Power button turned on and functioning normally. Blinking (with power-status light) white light indicates that the monitor is in Standby Mode.
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Page 43: Osd Controls
Use the Volume key to direct access to the "Volume" control menu. (E2X20HS) Volume To launch the On-Screen Display (OSD) menu, or to access the list of items/options of a menu item. For more information, see Accessing the Menu menu. To exit or return to the OSD main menu. -
Page 44: Using The On-Screen Display (Osd) Menu
NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the button to display the OSD main menu. E1920H Dell XX Monitor E2020H Brightness / Contrast E2220H Auto Adjust E2420H... - Page 45 Icon Menu and Description submenus Brightness/ Use this option to control the brightness or contrast settings. Contrast EXX20H Dell XX Monitor Brightness / Contrast Auto Adjust Input Source Color Display Menu Personalize Others E2X20HS Dell 2X Monitor Brightness / Contrast...
- Page 46 Icon Menu and Description submenus Auto Adjust Use this option to activate automatic setup and adjust menu. EXX20H Dell XX Monitor Brightness / Contrast Press to adjust the screen automatically Auto Adjust Input Source Color Display Menu Personalize Others E2X20HS...
- Page 47 Input Use the Input Source menu to switch between the different video Source signals that may be connected to your monitor. EXX20H: one VGA and one DP input Dell XX Monitor Brightness / Contrast Auto Adjust Input Source Auto Select...
- Page 48 Icon Menu and Description submenus Color Use color to adjust the color setting mode. EXX20H Dell XX Monitor Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format Input Source Reset Color Color Display Menu Personalize Others E2X20HS Dell 2X Monitor...
- Page 49 • Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. EXX20H Dell XX Monitor Brightness / Contrast Preset Modes Standard Auto Adjust...
- Page 50 Icon Menu and Description submenus E2X20HS Dell 2X Monitor Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format ComfortView Input Source Warm Reset Color Color Cool Display Custom Color Audio Menu Personalize Others Input Color Allow you to set the video input mode to: Format •...
- Page 51 Icon Menu and Description submenus Reset Color Reset your monitor color settings to the factory settings. Display Use the display to adjust image. EXX20H Dell XX Monitor Brightness / Contrast Aspect Ratio Wide 16:9 Auto Adjust Horizontal Position Input Source...
- Page 52 Icon Menu and Description submenus E2X20HS Dell 2X Monitor Brightness / Contrast Aspect Ratio Wide 16:9 Auto Adjust Horizontal Position Input Source Vertical Position Sharpness Color Display Pixel Clock Audio Phase Normal Menu Response Time Personalize Reset Display Others Aspect Adjust the image ratio to Wide 16:9, 4:3, or 5:4.
- Page 53 Icon Menu and Description submenus Audio E2X20HS Dell 2X Monitor Brightness / Contrast Volume Auto Adjust Speaker Enable Input Source Reset Audio Color Display Audio Menu Personalize Others Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-).
- Page 54 Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen, and so on. EXX20H Dell XX Monitor Brightness / Contrast Language English Auto Adjust...
- Page 55 Reset Menu Select this option to restore default menu settings. Personalize Selecting this option allows you to set two shortcut keys and power LED indicator function. EXX20H Dell XX Monitor Brightness / Contrast Shortcut Key 1 Preset Modes Auto Adjust...
- Page 56 Allow you to set the power LED indicator On in On Mode or Off in On Button Mode to save energy. Reset Allow you to restore shortcut key to the default setting. Personalization Others EXX20H Dell XX Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color...
- Page 57 Icon Menu and Description submenus Display Info Press to display the information about the display. EXX20H Dell XX Monitor Brightness / Contrast Display Info Model: Dell EXX20H Auto Adjust DDC/CI Input Source: VGA Input Source LCD Conditioning Current: 1920x1080, 60Hz...
- Page 58 Icon Menu and Description submenus E2X20HS Dell 2X Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color Service Tag Display Reset Others Audio Factory Reset Menu Personalize Others Help reduce minor cases of image retention. Depending on the degree Conditioning of image retention, the program may take some time to run.
- Page 59 Icon Menu and Description submenus Service Tag Display the Service Tag number of the monitor. EXX20H Dell XX Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset ENERGY STAR ®...
- Page 60 EXX20H Dell XX Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset ENERGY STAR ® Personalize Others E2X20HS Dell 2X Monitor Brightness / Contrast Display Info...
- Page 61 E2X20HS Dell 2X Monitor The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? E2X20HS The following Power Warning Message box applies to Brightness functions for the first time when you adjust the Brightness level above the default level.
- Page 62 The OSD functions only in the normal operation mode. When any button is pressed in the Standby mode, one of the following messages will be displayed: E1920H Dell XX Monitor E2020H E2220H No DP Cable E2420H The display will go into Standby mode in 4 minutes.
- Page 63 When the monitor enters Standby mode, the following message appears. EXX20H Dell XX Monitor Going into Standby mode… EXX20H E2X20HS Dell 2X Monitor Going into Standby mode… E2X20HS If VGA or DP or HDMI cable is not connected, a floating dialog box appears. The monitor will enter Standby mode after 4 minutes if left at this state.
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Page 64: Setting Up Display Resolution On Your Monitor
Use one of the following methods to update the graphics driver: Dell computer 1. Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 again. -
Page 65: Non-Dell Computer
Non-Dell computer In Windows 7: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3. Click Advanced Settings. 4. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on. - Page 66 Use one of the following methods to update the graphics driver: Dell computer 1. Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1600 x 900 again.
- Page 67 Non-Dell computer In Windows 7: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3. Click Advanced Settings. 4. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on.
- Page 68 Use one of the following methods to update the graphics driver: Dell computer 1. Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.
- Page 69 Non-Dell computer In Windows 7: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3. Click Advanced Settings. 4. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on.
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Page 70: Using Tilt
Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory. H model 5° 21° HS model 5° 21° Using height adjustment You can adjust the monitor height for the most comfortable viewing angle. HS model 100+/-5 mm │... -
Page 71: Troubleshooting
If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. E1920H Dell 19 Monitor No DP Cable The display will go into Standby mode in 4 minutes. - Page 72 E2420H Dell 24 Monitor No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/E2420H E2420H E2420HS Dell 24 Monitor No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/E2420HS E2420HS E2720H Dell 27 Monitor No DP Cable The display will go into Standby mode in 4 minutes.
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Page 73: Built-In Diagnostics
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. 4 3 2 1 Label Description Button 1 Button 2 Button 3 Button 4... -
Page 74: Common Problems
Missing pixels • Cycle power On-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/support/monitors. Stuck-on pixels •... - Page 75 • Restart the computer in safe mode. Safety related issues • Do not perform any troubleshooting step. • Contact Dell immediately. Intermittent problems • Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD.
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Page 76: Product-Specific Problems
Product-specific problems Specific symptoms Possible solutions Screen image is too small • Check the Aspect Ratio setting in the Display settings OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor • Turn off the monitor, unplug the power cord, plug it back, and then turn on with the buttons on the the monitor. -
Page 77: Appendix
3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product information sheet E1920H: https://eprel.ec.europa.eu/qr/342731...
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