Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 23 1.1 General information.... 4 9 Programmes ...... 27 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 31 1.4 Safe installation ...... 5 11 Laundry........ 31 1.5 Safe use ........
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15 Intelligent dosing system .. 35 20.2 Inserting the transit bolts.. 53 15.1 Pouring liquid detergent 20.3 Using the appliance again .. 54 and fabric softener into the 20.4 Disposing of old appliance ... 54 dispensers ...... 35 15.2 Using the manual dosing 21 Customer Service.... 54 compartment ......
en 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
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en WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
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en WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its ▶ features. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶...
en Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
en Remove all detergent residue, If you do not use the appliance for an ▶ spray residue or other residues im- extended period, it automatically mediately if they come into contact switches to standby mode. with the appliance. Installation and connection 4 Installation and con- Environmental protection and saving energy 3 Environmental protec-...
en erate properly, or this may result in ATTENTION! material damage or damage to the If residual water in the appliance appliance. freezes, this may cause damage to Do not operate the appliance with the appliance. ▶ incomplete or defective accessor- Do not install or operate this appli- ▶...
en Unscrew and remove all of Installation loca- Requirements the screws for the 4 transit bolts tion using a WAF 13 wrench. Against a wall Do not trap the power cord or the hoses between the wall and the appli- ance.
en Put on the 4 cover caps. ATTENTION! Material damage may be caused if the water inlet hose is connected in- correctly. Tighten the screw connections on ▶ the water inlet until they are hand- tight. Connect the water inlet hose to a tap (26.4 mm = 3/4").
en 4.6 Aligning the appliance Siphon Secure the con- nection point with In order to reduce noise and vibra- a (24–40 mm) tion and to prevent the appliance hose clamp. from moving, align the appliance cor- rectly. Use a WAF 17 wrench to loosen the lock nuts in a clockwise direc- Sink Fix and secure...
en Use a WAF 17 wrench to tighten Pour approx. 1 litre of water into the lock nuts against the housing the manual dosing compartment. until they are hand-tight. Add washing powder containing In doing so, hold the foot tight and oxygen bleach to the manual dos- do not adjust its height.
en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Manual dosing compartment → "Using the manual dosing compartment", Page 36 / : Dispenser for fabric softener or liquid detergent → "Intelligent dosing system", Page 35 : Dispenser for liquid deter- gent → "Intelligent dosing system", Page 35 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
en Displaying or hiding additional buttons Some buttons are hidden for a re- duced display. If you display these additional buttons on the display, you can activate or deactivate the corres- ponding settings. To display the additional buttons, briefly press MORE. The display shows all additional buttons.
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en Display 7 Display The display shows the current set- Display tings, options or relevant information. Depending on the programme status, the display shows some information in area, e.g. . Note: Additional functions may be available as a result of software updates. → Page 38 If a software update is available, you can find further information in the Home Connect app.
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en Display Description Programme status: Steaming The "Blood" stain type is activated. The "Grass" stain type is activated. The "Red wine" stain type is activated. The "Sweat" stain type is activated. The "Cooking fat/cooking oil" stain type is activated. The "Tomato" stain type is activated. Flashes: Drum cleaning is required.
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en Display Description No water pressure. ¡ The water pressure from the tap is too low. ¡ The detergent drawer has not been pushed in fully. → " ", Page 48 Error code, error display, signal. → Page 46 Example...
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en Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → Page 38 → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the...
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en Button Selection More information i-DOS 1 Activate Briefly press the button to activate or ¡ deactivate the intelligent dosing sys- Deactivate ¡ tem for liquid detergent . Setting the ba- ¡ Press and hold the button for approx. sic dosage 3 seconds to set the basic dosage.
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en Button Selection More information Activate Activate or deactivate remote start. ¡ → Page 38 Deactivate ¡ Opening the ¡ Home Connect settings 3 sec. Activate → "Childproof lock", Page 35 ¡ Deactivate ¡ Multiple selection → "Basic settings", Page 39 MORE Displaying or If you briefly press the button, you ¡...
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en Button Selection More information Store Press the button for approx. 3 ¡ seconds to save your customised pro- Adjust ¡ gramme settings. → "Saving the programme settings", Page 33 If you briefly press the button, you set your saved programme with individual programme settings.
en Programmes 9 Programmes Programmes Notes The laundry's care labels provide you with additional information about pro- ¡ gramme selection. → "Care symbols on the care labels", Page 32 The programme's temperature setting guarantees that the recommended ¡ temperature on the care label is not exceeded. The temperature that is reached in the appliance may differ from the set temperature.
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en Programme Description Max. load (kg) Note: To save energy, the actual washing temperat- ure may deviate from the set washing temperature. You cannot change the washing temperature. Programme setting: Note: The temperature cannot be adjusted in this programme and is set automatically. Max.
en Programme Description Max. load (kg) SPIN/DRAIN Spin the laundry and drain the water. – If you only want to drain the water, activate 0. The laundry is not spun. Programme setting: Max. 1600 rpm APP PRO- Select additional programmes directly via the –...
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en Programme Description Max. load (kg) The steam is hot and may cause damage to cer- ¡ tain fabrics or fabric types. The programme is therefore not suitable for out- door clothing or items made from silk or wool, such as jumpers. AUTO Wash hard-wearing items made from cotton or syn- thetic fabrics.
en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Tip: Some accessories are available in other colours. Contact customer service. → Page 54 Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
en Do not pour vinegar into the dis- ¡ 11.2 Care symbols on the pensers → Page 35 of the intelli- care labels gent dosing system Washing care symbols Symbol Recommended pro- Basic operation 13 Basic operation gramme Cottons (normal) Basic operation 13.1 Switching on the appli- ...
en Setting additional programmes 13.4 Opening the door Requirement: Home Connect is set Grip under the door handle and up. → Page 37 pull on the door. Set the APP PROGRAMMES pro- gramme. flashes. Press The Home Connect app displays the programmes that can be selec- ted.
en Note: If you want to add laundry, 13.6 Starting the programme follow the instructions on the dis- Note: If the intelligent dosing system play. is activated, make sure that the dis- → "Display", Page 21 pensers have been filled → Page 35 → "Display", Page 20 and the basic dosage has been set Open the door.
en 13.11 Unloading the laundry Intelligent dosing system 15 Intelligent dosing sys- Open the door. → Page 33 Remove the laundry from the drum. The appliance's intelligent dosing Intelligent dosing system system is activated at the factory and 13.12 Put the appliance into automatically doses liquid detergent and fabric softener for any pro- standby mode grammes in which intelligent dosing...
en Open the lid and pour liquid deter- 15.3 Adapting the / dis- gent and fabric softener into penser the relevant dispensers → Page 17. / dispenser can dose fabric softener or liquid detergent . When it leaves the factory, the dis- penser is set for fabric softener. If you want to automatically dose a second liquid detergent, adapt the dispenser.
en Press and hold i-DOS 1 for approx. 16.1 Setting up the 3 seconds. Home Connect app The display shows the set basic Install the Home Connect app on dosage amount. your mobile device. To adjust the setting, press Start the Home Connect app and Wait briefly to save the setting.
en 16.4 Deactivating Wi-Fi on the 16.7 Remote start appliance Enable the appliance for remote start via the Home Connect app. Press and hold for approx. 3 seconds. Note Remote start will be deactivated in Press repeatedly until the dis- the following circumstances: play shows "on". The appliance door is opened.
en 16.9 Data protection 17.1 Overview of the basic settings Please see the information on data protection. Note: Additional functions may be The first time your appliance is available as a result of software up- registered on a home network dates. → Page 38 connected to the Internet, your If a software update is available, you appliance will transmit the following can find further information in the...
en To call up the basic settings, press Select the COTTONS 90°C pro- ▶ gramme or the drum cleaning pro- gramme in the Home Connect Use the programme selector to se- app. lect the required basic setting. → Page 39 Run the programme without laun- Adjust the basic setting: dry but with washing powder that contains oxygen bleach or a clean-...
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en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
en Open and remove the mainten- ance flap. Clean the housing of the detergent drawer in the appliance. Slide a suitable receptacle under the opening for draining the deter- gent solution. Push in the detergent drawer. Take the drain hose out of the holder.
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en Insert the drain hose into the CAUTION - Risk of scalding! holder. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
en Clean the interior, the thread on Screw the pump cap as far as it the pump cap and the pump hous- will go. ing. The handle on the pump cap must be in a vertical position. Ensure that both impellers can turn.
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en Remove any foreign objects and fluff from the rubber gasket. Remove any blockages from the intake opening. Clean the outside and the inside of the rubber gasket with a damp cloth and wipe dry.
en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
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en Fault Cause and troubleshooting E:38 -25 -26 Drain pump is blocked. Clean the drum. → Page 40 If the fault persists, clean the drain pump. → Page 42 Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket. ▶...
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en Fault Cause and troubleshooting E:30 -20 Critical malfunction. Turn off the water tap. ▶ With this error message, the appliance starts a drain- ing process. Wait approx. 5 minutes until the draining process ends. Restart the appliance. If required, start the draining process again. If the fault persists, call customer service.
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en Fault Cause and troubleshooting or heavy foam Detergent dosage is too high. build-up. Mix one tablespoon of fabric softener with 0.5 litres ▶ of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic ▶...
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en Fault Cause and troubleshooting Drum jerks after the Not a fault. An internal motor test is started. programme starts. No action required. Drum rotates, water Not a fault. Load detection is active for up to 2 does not flow in. minutes.
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en Fault Cause and troubleshooting Insufficient cleaning or The basic dosage is not correctly adjusted. detergent residues on Set the basic dosage. → Page 36 ▶ the laundry. Damp stains have Water droplets from the drum or from the door have formed on the fabrics moistened the fabrics.
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en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. Clean the drum. → Page 40 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
en 19.1 Emergency release Transportation, storage and disposal 20 Transportation, stor- Releasing the door age and disposal Requirement: The drain pump is Transportation, storage and disposal empty. → Page 42 20.1 Removing the appliance ATTENTION! Escaping water may Turn off the tap. cause material damage. Do not open the door if you can Empty the water inlet hose.
en 20.3 Using the appliance tronic appliances (waste electrical and electronic again equipment - WEEE). For further information, see The guideline determ- ▶ → "Installation and connection", ines the framework for Page 11 and the return and recycling of used appliances as → "Starting an empty washing applicable throughout cycle", Page 16.
en If your appliance is fitted with ¡ 21.1 Product number (E-Nr.), Aqua-Stop, you can in principle production number (FD) leave your appliance unattended and consecutive num- during operation and the tap bering (Z-Nr.) turned on afterwards. The tap only needs to be turned off if you are You can find the product number (E- away from home for a long period, Nr.), the production number (FD) and...
en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the ECO 40-60 are in- dicative only and were determined in accordance with the applicable standard EN60456.
en Length of the 160 cm Technical data 23 Technical data power cord Technical data This product contains light sources Appliance height 84.5 cm from energy efficiency class F. These Appliance width 59.8 cm light sources are available as a spare part and must only be replaced by Appliance depth 59.0 cm trained specialist staff.
5-GHz band (5150–5350 MHz + A detailed RED Declaration of Con- 5470–5725 MHz): max. 150 mW formity can be found online at www.gaggenau.com among the addi- tional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
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en product number (E no.) which can be found on the rating plate. Alternat- ively, you can also find the model identifier in the first line of the UK En- ergy Label. Name and address of manufacturer BSH Hausgeräte GmbH, Carl-Wery- Strasse 34, 81739 München, Ger- many This statement of compliance is pre-...
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BSH Hausgeräte GmbH Valid within Great Britain: Carl-Wery-Straße 34 Imported to Great Britain by 81739 München, GERMANY BSH Home Appliances Ltd. www.gaggenau.com Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom...
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