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Related Manuals for Gaggenau WM260165
Summary of Contents for Gaggenau WM260165
- Page 1 Gaggenau User manual and installation instructions WM260165 Washing machine...
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Page 2: Table Of Contents
Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 22 1.1 General information.... 4 9 Programmes ...... 25 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 29 1.4 Safe installation ...... 5 11 Laundry........ 29 1.5 Safe use ........ - Page 3 21 Customer Service.... 50 15.2 Using the manual dosing 21.1 Product number (E-Nr.), compartment ...... 33 production number (FD) 15.3 Adapting the / dispenser.. 34 and consecutive numbering 15.4 Setting the basic dosage (Z-Nr.) ........ 50 amount ........ 34 21.2 AQUA-STOP guarantee .. 51 16 Home Connect ...... 34 22 Consumption values.... 52 16.1 Setting up the Home Con-...
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Page 4: Safety
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡... -
Page 5: Safe Installation
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶... - Page 6 en Safety WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
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Page 7: Safe Use
Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶... - Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
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Page 9: Safe Cleaning And Maintenance
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its ▶ features. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶... -
Page 10: Preventing Material Damage
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly. -
Page 11: Environmental Protection And Saving Energy
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy... -
Page 12: Installation And Connection
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 29 Installation and connection Note: The appliance has undergone 4.1 Unpacking the appliance a function test at the factory. This may cause water stains in the appli- ATTENTION! ance, which the first wash cycle re-... -
Page 13: Removing The Transit Bolts
Installation and connection en Pull the hoses out of the holders. Installation loca- Requirements tion Base Secure the appli- ance with fixing brackets. Wooden joist Place the appli- floor ance on a water- resistant wooden board (minimum Unscrew and remove all of thickness of the screws for the 4 transit bolts 30 mm) which is... -
Page 14: Connecting The Appliance
en Installation and connection Remove the 4 sleeves. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Do not immerse the electrical ▶ AquaStop valve in water. Connect the water inlet hose to a tap (26.4 mm = 3/4"). -
Page 15: Aligning The Appliance
Installation and connection en 4.6 Aligning the appliance Siphon Secure the con- nection point with In order to reduce noise and vibra- a (24–40 mm) tion and to prevent the appliance hose clamp. from moving, align the appliance cor- rectly. Use a WAF 17 wrench to loosen the lock nuts in a clockwise direc- Sink Fix and secure... -
Page 16: Before Using For The First Time
en Before using for the first time Use a WAF 17 wrench to tighten Add washing powder containing the lock nuts against the housing oxygen bleach to the manual dos- until they are hand-tight. ing compartment. In doing so, hold the foot tight and To prevent foaming, use only half do not adjust its height. -
Page 17: Familiarising Yourself With Your Appliance
Familiarising yourself with your appliance en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. -
Page 18: Control Panel
en Familiarising yourself with your appliance Manual dosing compartment → "Using the manual dosing compartment", Page 33 / : Dispenser for fabric softener or liquid detergent → "Intelligent dosing system", Page 32 : Dispenser for liquid deter- gent → "Intelligent dosing system", Page 32 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. -
Page 19: Buttons
Familiarising yourself with your appliance en Displaying or hiding additional buttons Some buttons are hidden for a re- duced display. If you display these additional buttons on the display, you can activate or deactivate the corres- ponding settings. To display the additional buttons, briefly press MORE. - Page 20 en Display Display 7 Display The display shows the current settings, options or relevant information. Display Note: Additional functions may be available as a result of software updates. → "Installing the software update", Page 35 If a software update is available, you can find further information in the Home Connect app.
- Page 21 Display en Display Description The "Grass" stain type is activated. The "Red wine" stain type is activated. The "Sweat" stain type is activated. The "Cooking fat/cooking oil" stain type is activated. The "Tomato" stain type is activated. Flashes: Drum cleaning is required. Run the COTTONS 90°C programme for cleaning and caring for the drum and the outer tub.
- Page 22 en Buttons Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- → "Installing the software update", tons", Page 19 Page 35 The selection of programme settings...
- Page 23 Buttons en Button Selection More information i-DOS 2 Activate Briefly press the button to activate or ¡ deactivate the intelligent dosing sys- Deactivate ¡ tem for fabric softener or liquid de- Adapting the ¡ tergent . dispenser Press the button for approximately 3 Setting the ba- ¡...
- Page 24 en Buttons Button Selection More information MORE Displaying or If you briefly press the button, you ¡ ¡ hiding addi- can display or hide additional but- tional buttons tons. → "Displaying or hiding additional buttons", Page 19 Activate Wash small loads of delicate or hard- ¡...
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Page 25: Programmes
Programmes en Programmes 9 Programmes Programmes Notes The laundry's care labels provide you with additional information on pro- ¡ gramme selection. For programmes with a temperature setting of 80 °C or 90 °C, the actual ¡ temperature may deviate from the specified temperature. The washing effect and hygiene expected at the specified temperatures is nevertheless achieved. - Page 26 en Programmes Programme Description Max. load (kg) Programme setting: Note: The temperature cannot be adjusted in this programme and is set automatically. Max. - °C ¡ Max. 1600 rpm ¡ EASY CARE Wash items made from synthetic fabrics. Programme setting: Max. 60 °C ¡...
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Page 27: Laundry
Programmes en Programme Description Max. load (kg) APP PRO- Select additional programmes directly via the – GRAMMES Home Connect app. A description of the programmes can be found in the Home Connect app. Note: Your appliance must be connected to your home network and registered in your Home Con- nect app. - Page 28 en Programmes Programme Description Max. load (kg) AUTO Wash hard-wearing items made from cotton or syn- thetic fabrics. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally.
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Page 29: Preparing The Laundry
Accessories en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 50. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx. -
Page 30: Basic Operation
en Basic operation Turn the programme selector and Notes When using liquid detergents, only set the required programme. ¡ use liquid detergents that are self- → "Programmes", Page 25 flowing Adjust the programme settings. Do not mix different liquid deter- ¡ → "Buttons", Page 22 gents Observe the information about op- Do not mix detergent and fabric... -
Page 31: Loading Laundry
Basic operation en Requirements 13.4 Loading laundry The laundry is placed in the appli- ¡ Note: To prevent creasing, note the ance. → Page 31 maximum load for the programmes. A programme has started. ¡ → "Programmes", Page 25 → Page 31 Requirements Press approx. 10 minutes after The laundry is prepared and sor- ¡... -
Page 32: Resuming The Programme When The Programme Status Is Rinse Hold
en Childproof lock 13.9 Resuming the pro- Childproof lock 14 Childproof lock gramme when the pro- Secure your appliance against being gramme status is Rinse Childproof lock operated unintentionally using the Hold controls. Requirements 14.1 Activating the childproof Rinse Stop is activated. ¡ → "Buttons", Page 23 lock The last rinse cycle of the set pro- ¡... -
Page 33: Intelligent Dosing System
Intelligent dosing system en Open the lid and pour liquid deter- 15.1 Pouring liquid detergent gent and fabric softener into and fabric softener into the relevant dispensers the dispensers → Page 17. If you are using the intelligent dosing system or if the appliance displays a notification during operation of the appliance, fill the dispensers. -
Page 34: Adapting The / Dispenser
en Home Connect Press and hold i-DOS 1 for approx. 15.3 Adapting the / dis- 3 seconds. penser The display shows the set basic / dispenser can dose fabric dosage amount. softener or liquid detergent . To adjust the setting, press When it leaves the factory, the dis- Wait briefly to save the setting. -
Page 35: Home Connect
Home Connect en 16.1 Setting up the 16.4 Deactivating Wi-Fi on the Home Connect app appliance Install the Home Connect app on Press and hold for approx. your mobile device. 3 seconds. Start the Home Connect app and Press repeatedly until the dis- set up access for Home Connect. play shows "on". -
Page 36: Remote Start
en Basic settings 16.7 Remote start 16.9 Data protection Enable the appliance for remote start Please see the information on data via the Home Connect app. protection. The first time your appliance is Note registered on a home network Remote start will be deactivated in connected to the Internet, your the following circumstances: appliance will transmit the following... -
Page 37: Overview Of The Basic Settings
Cleaning and servicing en 17.1 Overview of the basic 17.2 Changing the basic set- settings tings Note: Additional functions may be Requirement: The display shows all available as a result of software up- additional buttons. → Page 19 dates. To call up the basic settings, press → "Installing the software update", Page 35 Use the programme selector to se- If a software update is available, you... -
Page 38: Cleaning The Detergent Drawer
en Cleaning and servicing Run the programme without laun- Remove the pump unit. dry but with washing powder that contains oxygen bleach or a a cleaning agent for caring for the in- side of the appliance. → "Accessories", Page 29 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis-... -
Page 39: Cleaning The Drain Pump
Cleaning and servicing en Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 18.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump regularly, at... - Page 40 en Cleaning and servicing Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
- Page 41 Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 39 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
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Page 42: Cleaning The Intake Opening In The Rubber Gasket
en Cleaning and servicing Insert and close the maintenance flap. 18.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening. -
Page 43: Troubleshooting
Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶... - Page 44 en Troubleshooting Fault Cause and troubleshooting E:38 -25 -26 Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket. ▶ → Page 42 E:10 -00 -10 -20 The pump for the intelligent dosing system is blocked. Clean the detergent drawer. → Page 38 If the fault persists, call customer service.
- Page 45 Troubleshooting en Fault Cause and troubleshooting E:30 -20 Critical malfunction. Turn off the water tap. ▶ With this error message, the appliance starts a drain- ing process. Wait approx. 5 minutes until the draining process ends. Restart the appliance. If required, start the draining process again. If the fault persists, call customer service.
- Page 46 en Troubleshooting Fault Cause and troubleshooting Drum cleaning is required. Clean the drum. → Page 37 ▶ The display and but- Software fault. tons do not respond. To restart the appliance, press and hold for ap- ▶ proximately 5 seconds. Home Connect is not Different causes are possible. working properly.
- Page 47 Troubleshooting en Fault Cause and troubleshooting The appliance is vi- Appliance is not correctly aligned. brating, 'wandering' Align the appliance. → Page 15 ▶ and making loud The appliance feet are not fixed. noises during the spin Secure the appliance's feet. → Page 15 ▶ cycle.
- Page 48 en Troubleshooting Fault Cause and troubleshooting The laundry is too wet A low spin speed is selected. after the spinning Start the SPIN programme. ▶ cycle. The next time you run a wash cycle, set a higher ▶ spin speed. The appliance is using a reduced spin speed to elim- inate an imbalance.
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Page 49: Emergency Release
Transportation, storage and disposal en Empty the dispensers. 19.1 Emergency release Releasing the door 20.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 39 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage. -
Page 50: Disposing Of Old Appliance
en Customer Service 20.4 Disposing of old appli- Customer Service 21 Customer Service ance Function-relevant genuine spare parts Customer Service Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health! -
Page 51: Aqua-Stop Guarantee
Customer Service en Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. - Page 52 en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the ECO 40-60 are in- dicative only and were determined in accordance with the applicable standard EN60456.
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Page 53: Technical Data
Left-on mode: ¡ A detailed RED Declaration of Con- 0.50 W formity can be found online at Time until the ¡ www.gaggenau.com among the addi- networked tional documents on the product standby mode page for your appliance. is set (Wi-Fi): 5 mins Networked ¡... -
Page 54: Statement Of Compliance For Great Britain
¡ Connectable Products) Regulations 645 v2.1.1; 2023 can be found online at provision 5.3-13 of ETSI EN 303 ¡ www.gaggenau.com/gb/ among the 645 v2.1.1. additional documents on the product page for your appliance. Support period BSH Hausgeräte GmbH will provide... - Page 56 BSH Hausgeräte GmbH Valid within Great Britain: Carl-Wery-Straße 34 Imported to Great Britain by 81739 München, GERMANY BSH Home Appliances Ltd. www.gaggenau.com Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom...
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