Gaggenau WM260164 User Manual And Installation Instructions
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Gaggenau WM260164 User Manual And Installation Instructions

Gaggenau WM260164 User Manual And Installation Instructions

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Summary of Contents for Gaggenau WM260164

  • Page 1 Gaggenau User manual and installation instructions WM260164 Washing machine...

  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   42 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 42 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   43 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 43 1.6 Safe cleaning and mainten-...
  • Page 3 15 Intelligent dosing system ..   50 18.7 Cleaning the water outlet 15.1 Filling the dispenser .... 50 hose at the siphon .... 63 15.2 Dispenser contents .... 51 18.8 Cleaning the water inlet fil- ter ........... 63 15.3 Basic dosage ...... 51 19 Troubleshooting.......    65 16 Home Connect ......

  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...

  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶...
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...

  • Page 7: Safe Use

    Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.

  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. Rinse eyes and/or skin thoroughly with clean water if they come ▶...

  • Page 10: Preventing Material Damage

    en Preventing material damage Ensure that the inner diameter of ▶ Preventing material damage 2 Preventing material the water tap is at least 17 mm. Make sure that the length of the damage ▶ thread on the connection to the water tap is at least 10 mm. Follow these instructions to avoid ma- Preventing material damage If the water pressure is too high or...

  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.

  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and flashes.

  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...

  • Page 14: Removing The Transit Bolts

    en Installation and connection The appliance underwent a function 4.4 Removing the transit test before leaving the factory and bolts may, therefore, contain residual wa- ter. This residual water may leak out The appliance is secured for trans- if the appliance is tilted at an angle portation using transit bolts on the greater than 40°.

  • Page 15: Removing The Transport Struts

    Installation and connection en Pull the power cord out of the Press down on the four cover holder. caps. Remove the four sleeves. 4.5 Removing the transport struts Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.

  • Page 16: Connecting The Appliance

    en Installation and connection Remove the transport struts. 4.6 Connecting the appliance Connecting the water inlet hose Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. WARNING Risk of electric shock! The appliance contains live parts.

  • Page 17: Aligning The Appliance

    Installation and connection en ATTENTION! 4.7 Aligning the appliance When draining, the water outlet hose In order to reduce noise and vibra- is subject to water pressure and may tion and to prevent the appliance come loose from the installed con- from moving, align the appliance cor- nection point.

  • Page 18: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...

  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.

  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 30 Programme selector...
  • Page 21 Familiarising yourself with your appliance en and settings in the sub-menus. The buttons are then marked by symbols in the display. Main menu To select programme settings, press the buttons above or below the sym- bols. If a setting is activated, the display shows .

  • Page 22: Display

    en Display Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 23 Display en Display Designation Description Saving the pro- Save a programme → Page 47. gramme Set other programmes → Page 47. Other pro- grammes Childproof lock Lights up: The childproof lock is activ- ¡ ated. Flashes: The childproof lock is active ¡ and the programme selector has been adjusted.
  • Page 24 en Display Display Designation Description The stain type is activated. Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme.
  • Page 25 Display en Display Designation Description Dosage:_ 50% Dosing recom- The recommended dosage for detergent, mendation if intelligent dosage has been deactivated. → "Detergent dosage", Page 45 Note: The dosing recommendation indic- ates the load capacity that should be used for the relevant detergent dosage. The percentage refers to the maximum load capacity for the programme.

  • Page 26: Buttons

    en Buttons Buttons 7 Buttons With the button, you can open the sub-menu for additional programme set- Buttons tings. The additional programme settings are listed in the overview for the but- tons. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 30.
  • Page 27 Buttons en Button Selection Description (Temperature) – 90 °C Adjust the temperature in °C. (Spin Speed) 0 – 1600 rpm Adjust the spin speed or deactivate the spin cycle. If 0 is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle.
  • Page 28 en Buttons Button Selection Description (Options) Multiple selection Activate additional programme set- tings. → "Adjusting additional programme settings", Page 47 The additional programme settings can be found in this overview. Prewash Activate Activate or deactivate prewash, e.g. ¡ for washing heavily soiled laundry. Deactivate ¡...
  • Page 29 Buttons en Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line.
  • Page 30 en Programmes ⁠ ⁠ i-DOS  ⁠ /   ⁠ i-DOS  ⁠ /   ⁠ Easy-Iron ⁠ Water Plus ⁠ Silent Wash ⁠ Prewash ⁠ Rinse Hold ⁠ Rinse Plus ⁠ Stains ⁠ 1600 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – – ⁠ ⁠ i-DOS  ⁠ /   ⁠ ⁠ i-DOS  ⁠ /   ⁠ ⁠ Easy-Iron ⁠ ⁠ Water Plus ⁠ ⁠ Silent Wash ⁠ ⁠ Prewash ⁠ ⁠ Rinse Hold ⁠ ⁠ Rinse Plus ⁠ ⁠ Stains –...
  • Page 32 en Programmes i-DOS  ⁠ /   i-DOS  ⁠ /   Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains 1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en – i-DOS  ⁠ /   i-DOS  ⁠ /   Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains – 1600 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34 en Programmes – – – i-DOS  ⁠ /   – – i-DOS  ⁠ /   – – Easy-Iron – – Water Plus – Silent Wash – – Prewash – Rinse Hold – – Rinse Plus – – Stains – – – Max.
  • Page 35 Programmes en – – – – – – i-DOS  ⁠ /   – – – i-DOS  ⁠ /   – – Easy-Iron – – – Water Plus – – – Silent Wash – – – – Prewash – – Rinse Hold –...
  • Page 36 en Programmes – i-DOS  ⁠ /   i-DOS  ⁠ /   – Easy-Iron – Water Plus Silent Wash – Prewash Rinse Hold – Rinse Plus Stains – 1000 1200 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 37 Programmes en – – i-DOS  ⁠ /   – i-DOS  ⁠ /   – Easy-Iron – Water Plus Silent Wash – Prewash – Rinse Hold – Rinse Plus – Stains – 1200 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 38 en Programmes – – i-DOS  ⁠ /   – i-DOS  ⁠ /   – Easy-Iron – Water Plus – Silent Wash – Prewash – Rinse Hold – Rinse Plus – Stains – – Max. spin speed (rpm) – Max. temperature (°C) Max.
  • Page 39 Programmes en i-DOS  ⁠ /   i-DOS  ⁠ /   Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains – 1600 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 40 en Programmes – i-DOS  ⁠ /   i-DOS  ⁠ /   Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains – Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 41 Programmes en – ⁠ i-DOS  ⁠ /   ⁠ i-DOS  ⁠ /   – Easy-Iron – Water Plus ⁠ Silent Wash – Prewash ⁠ Rinse Hold ⁠ Rinse Plus – Stains ⁠ 1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)

  • Page 42: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Pull out the detergent drawer. Before using for the first time 10 Before using for the first time...

  • Page 43: Laundry

    Laundry en Push in the detergent drawer. – Close all zips, Velcro fasteners, hooks and eyes – Tie cloth belts and apron strings together or use a mesh laundry – Remove curtain hooks and lead strips or use a mesh laundry –...

  • Page 44: Degrees Of Soiling

    en Detergents and care products 11.3 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are vis- Light summer clothing or ¡ ible sports clothing that has Laundry has absorbed been worn for a just a few ¡ odours hours Normal...

  • Page 45: Detergent Recommendation

    Detergents and care products en Do not use products containing Use dyes sparingly as salt may ¡ ¡ solvents, caustic agents or volatile damage stainless steel substances (e.g. bleach) Do not use bleaching agents in the ¡ appliance 12.1 Detergent recommendation Detergent Laundry Pro- Temperature...

  • Page 46: Basic Operation

    en Basic operation These example values refer to a Example of a manufacturer's standard load of 4–5 kg. instructions for detergent Soiling Light Normal Heavy Water hardness: Soft/medium 40 ml 55 ml 80 ml Water hardness: Hard/very 55 ml 80 ml 105 ml hard The dosages can be found on the Basic operation 13 Basic operation manufacturer's packaging.

  • Page 47: Setting A Programme

    Basic operation en 13.2 Setting a programme 13.3 Adjusting the pro- gramme settings Set the programme selector to the required programme → Page 30. Depending on the programme and programme progress, you can adjust or activate/deactivate the settings. Note: Overview of all programme set- tings: → "Buttons", Page 26 Requirement: A programme has been set.

  • Page 48: Loading Laundry

    en Basic operation Press to call up the sub-menu Open the door. for the memory programmes. Ensure that the drum is empty. Select a programme. Separate the laundry and place it Press Main menu to call up the in the drum. main menu.

  • Page 49: Starting The Programme

    Basic operation en Pull out the detergent drawer. Open the door. Pour in detergent. The appliance door remains → "Detergent drawer", Page 20 locked for safety reasons if the If required, add the care product. temperature and water levels are high. Push in the detergent drawer. –...

  • Page 50: Switching Off The Appli- Ance

    en Childproof lock The childproof lock remains active 13.12 Switching off the appli- even after the appliance has been ance switched off. Press 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold the two ⁠   3 sec. ▶...

  • Page 51: Dispenser Contents

    Home Connect  en Open the dispenser lid. You can change dispenser contents in the basic settings. → "Changing the basic settings", Page 57 15.3 Basic dosage The basic dosage depends on the manufacturer's instructions for the de- tergent, the water hardness and the degree of soiling of the laundry. Always set a basic dosage that cor- responds to the dosage for a stand- ard load of 4.5 kg.

  • Page 52: Home Connect Settings

    en Home Connect Confirm the message in the dis- Tips Please consult the documents sup- play. ¡ plied by Home Connect. Press the WPS button on the Please also follow the instructions ¡ router within the next 2 minutes. in the Home Connect app. Take note of the information in the documents for your router.

  • Page 53: Connecting Your Appliance To The Home Connect App

    Home Connect  en Press and hold for at least Open the Home Connect app on 3 seconds. your mobile device and carry out the steps in the app. You are now in the Home Connect In the Home Connect app, enter menu. the network name (SSID) and Select Man.

  • Page 54: Connecting The Appliance To The Energy Manager

    en Home Connect Requirement: The smart energy sys- 16.5 Connecting the appli- tem (energy manager) cannot start ance to the energy man- your appliance until it is connected to ager the appliance. Set the programme you require. If you connect the appliance to the smart energy system (energy man- Press to set the required time.

  • Page 55: Deactivating Wi-Fi On The Appliance

    Home Connect  en Select on. 16.9 Resetting the appliance Wi-Fi is activated. network settings Notes Press and hold for at least If Wi-Fi is activated, the appliance ¡ 3 seconds. will not switch itself off automatic- Select Network settings. ally. Select Reset. If Wi-Fi is activated, the appliance ¡...

  • Page 56: Basic Settings

    en Basic settings Security certificate of the Wi-Fi ¡ Basic setting Description communication module (to ensure auto power-off Deactivate the a secure data connection). "Automatic The current software and hardware ¡ switch-off" func- version of your appliance. tion for the appli- Status of any previous reset to ¡...

  • Page 57: Changing The Basic Set- Tings

    Cleaning and servicing en 17.2 Changing the basic set- Basic setting Description tings Aut. network log- Connect the ap- pliance to a To call up the basic settings for WLAN home net- the sub-menu, press and hold both work (Wi-Fi) with buttons ⁠...

  • Page 58: Cleaning The Drum

    en Cleaning and servicing Press down on the insert and re- 18.2 Cleaning the drum move the detergent drawer. If you often wash at a washing tem- perature of 40 °C and lower or the appliance has not been used for a long period, clean the drum. CAUTION Risk of injury! Permanently washing at low temper-...
  • Page 59 Cleaning and servicing en Empty the detergent drawer. Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the Dry the detergent drawer, lid and ▶...

  • Page 60: Descaling

    en Cleaning and servicing Clean the inside of the detergent Disconnect the appliance's mains drawer housing. plug from the power supply. Open the maintenance flap. Push in the detergent drawer. Remove the maintenance flap. 18.4 Descaling If you add detergent correctly, you do not need to descale your appliance.
  • Page 61 Cleaning and servicing en Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot.

  • Page 62: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Clean the interior, the thread on Insert the pump cap and screw it the pump cap and the pump hous- on as far as it will go. ing. 90° The handle on the pump cap must The pump cap is comprised of two be in a vertical position.

  • Page 63: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Check the intake opening for Clean the water outlet hose and si- blockages and remove any block- phon connecting piece. ages. Reattach the water outlet hose and secure the connection point using Note: Do not use any sharp or poin- the hose clamp.
  • Page 64 en Cleaning and servicing Connect the water inlet hose and Cleaning the filter on the tap check for leaks. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.

  • Page 65: Troubleshooting

    Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 66 en Troubleshooting Fault Cause and troubleshooting The programme does You have not pressed  not start. Press ▶ Door is not closed. Close the door. Press to start the programme. Childproof lock is activated. → "Deactivating the childproof lock", Page 50 ▶ is activated. Check whether is activated.
  • Page 67 Troubleshooting en Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 74 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
  • Page 68 en Troubleshooting Fault Cause and troubleshooting Water is not flowing Ensure that the water inlet hose is not kinked or ▶ in. Detergent is not jammed. being dispensed. The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry.
  • Page 69 Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 70 en Troubleshooting Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 71 Troubleshooting en Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too → "Programmes", Page 30 damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 72 en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
  • Page 73 Troubleshooting en Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 52 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 52...

  • Page 74: Transportation, Storage And Disposal

    en Transportation, storage and disposal Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 60 Requirement: The drain pump is Detach the hoses. empty. → Page 60 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...

  • Page 75: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.

  • Page 76: Customer Service

    en Customer Service 21.1 Product number (E-Nr.) Customer Service 21 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate.
  • Page 77 Customer Service en during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
  • Page 78 en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.

  • Page 79: Technical Specifications

    Declaration of Conformity 24 Declaration of Con- standby mode is set (Wi-Fi): formity 5 Min. Networked ¡ Gaggenau Hausgeräte GmbH hereby Declaration of Conformity standby mode declares that the appliance with (Wi-Fi): 1,50 W Home Connect functionality meets Water pressure Minimum: the essential requirements and other ¡...
  • Page 80 en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 84 Gaggenau Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.gaggenau.com...

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