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Useful Information
Caller ID
Problem
The handset does not
display the caller's name
and/or phone number.
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the
caller list.
The display exits the
caller list while searching.
The 2nd caller's
information is not
displayed during an
outside call. (The Call
Waiting Caller ID (CWID)
feature does not
function.)
50
For assistance, please visit http://www.panasonic.com/consumersupport
Cause & solution
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as Caller ID box or wireless telephone
jack, disconnect the unit from the equipment and plug
the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 29).
L Generally caller information is displayed from the 2nd
ring.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 38).
L You need to call back the edited number to activate
Caller ID number auto edit.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance "1" or the
area code is missing). Edit the phone number with
another pattern (page 31).
L The handset automatically exits after 1 minute of
inactivity.
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
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