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Bosch DIP-4420IG-00N User Manual
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DIVAR IP all‑in‑one 4000
DIP‑4420IG‑00N | DIP‑4424IG‑2HD | DIP‑4428IG‑2HD |
DIP‑442IIG‑2HD
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User manual

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Summary of Contents for Bosch DIP-4420IG-00N

  • Page 1 DIVAR IP all‑in‑one 4000 DIP‑4420IG‑00N | DIP‑4424IG‑2HD | DIP‑4428IG‑2HD | DIP‑442IIG‑2HD User manual...
  • Page 3: Table Of Contents

    Replacing a faulty hard drive 7.3.2 Configuring a new hard drive Collecting DIVAR IP System Manager log files Recovering the unit Additional information Additional documentation and client software Support services and Bosch Academy Bosch Security Systems B.V. 2023-09 | V02 | F.01U.408.605 User manual...
  • Page 4: Safety

    Notice! Disconnect the power before moving the product. Move the product with care. Excessive force or shock may damage the product and the hard disk drives. 2023-09 | V02 | F.01U.408.605 Bosch Security Systems B.V. User manual...
  • Page 5: Cybersecurity Precautions

    State of California to cause birth defects and other reproductive harm. Notice! Video loss is inherent to digital video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information.
  • Page 6: Software Precautions

    Bosch assumes no liability whatsoever for any damage caused by operating its products with outdated software components. You can find the latest software and available upgrade packages in the Bosch Security and Safety Systems download store under: https://downloadstore.boschsecurity.com/ 1.3.2 OSS information Bosch uses Open Source Software in the DIVAR IP all-in-one products.
  • Page 7: Introduction

    32 channels (with 8 channels pre-licensed). DIVAR IP all-in-one 4000 is a 2‑bay mini tower unit that combines advanced Bosch Video Management System capabilities and state-of-the-art recording management into a single cost- effective, convenient to install and operate IP recording device for IT-minded customers.
  • Page 8: System Overview

    With the DIVAR IP System Manager application you can also upgrade the installed software. You can find the latest software and available upgrade packages in the Bosch Security and Safety Systems download store under: https://downloadstore.boschsecurity.com/...
  • Page 9: System Setup

    After the process is completed, the Windows language selection screen is displayed. Select your country/region, the desired operating system language and the keyboard layout from the list, then click Next. The Microsoft software license terms are displayed. Bosch Security Systems B.V. 2023-09 | V02 | F.01U.408.605 User manual...
  • Page 10 Selection page. Click the bar that displays the installation file to start the installation. Notice: Make sure that the latest version of DIVAR IP System Manager is installed. You can find the latest software and available upgrade packages in the Bosch Security and Safety Systems download store under: https://downloadstore.boschsecurity.com/.
  • Page 11: Choosing Operation Mode Bvms

    After all software packages have been installed successfully, the system restarts. After restart, you are directed to the Windows sign-in screen. Bosch Security Systems B.V. 2023-09 | V02 | F.01U.408.605 User manual...
  • Page 12: Choosing Operation Mode Iscsi Storage

    Add the system as an iSCSI storage expansion to an external BVMS or VRM server using BVMS Configuration Client or Configuration Manager. Notice! For further details, refer to the BVMS or Configuration Manager documentation. 2023-09 | V02 | F.01U.408.605 Bosch Security Systems B.V. User manual...
  • Page 13: Upgrading Software

    Upgrading software using DIVAR IP System Manager With the DIVAR IP System Manager application you can upgrade the installed software on your system. You can find the latest software and available upgrade packages in the Bosch Security and Safety Systems download store under: https://downloadstore.boschsecurity.com/ Notice! Downgrade of the installed software to an earlier version is not supported.
  • Page 14 Images drive or on a storage medium. Note: To make sure that you use the latest software version, double-check the available software versions in the Bosch Security and Safety Systems download store under: https://downloadstore.boschsecurity.com/...
  • Page 15 In this case, press F5 to go back to the Software packages page. Download the respective software packages again and retry. If the issue persists, contact technical support. Bosch Security Systems B.V. 2023-09 | V02 | F.01U.408.605 User manual...
  • Page 16: Remote Connection To The System

    Setting up port forwarding, page 16 . Choosing an appropriate client, page 16 . You can also connect to your DIVAR IP all-in-one via Bosch Remote Portal and utilize current and future functionality available via Remote Portal. For more information, refer to Connecting to the Remote Portal.
  • Page 17: Remote Connection With Video Security App

    Notice! This connection is only applicable for BVMS or VRM operation mode. To make a remote connection with Video Security App: In Apple’s App Store search for Bosch Video Security. Install the Video Security app on your iOS device. Start the Video Security app. Select Add.
  • Page 18: Registering Divar Ip All-In-One Devices To Remote Portal

    Notice! SingleKey ID Bosch has introduced SingleKey ID as an identity provider (IdP) to allow a central sign-in to all Bosch applications, services and platforms. To connect the device to Remote Portal by using SingleKey ID, follow the instructions on the screen.
  • Page 19: Maintenance

    Password: DivaripSD5 Click the Configuration tab, and then click Account Setting and change the default password. Note: Bosch strongly recommends to change the default password immediately after the first sign-in to the SuperDoctor application. Under the Configuration tab, click Alert Configuration.
  • Page 20: Replacing A Faulty Hard Drive

    DIVAR IP all-in-one 4000 Notice! Bosch is not liable for any data loss, damages, or system failures of units equipped with hard drives that are not supplied by Bosch. Bosch cannot provide support if non-Bosch-supplied hard drives are considered to be the cause of the problem. To troubleshoot potential hardware issues, Bosch will require Bosch-supplied hard drives to be installed.
  • Page 21 Locate the Server service in the list and double-click it. The Server Properties dialog box is displayed. Under the tab General, under Service status:, click Stop to stop the service. Bosch Security Systems B.V. 2023-09 | V02 | F.01U.408.605 User manual...
  • Page 22: Collecting Divar Ip System Manager Log Files

    19 ). On the Windows Start menu, click Export System Manager Logs. The script exports the log files to the folder Documents\Bosch and creates a ZIP file with following name structure SysMgrLogs-[date]_[time]. You can use this ZIP file to attach it to the detailed error description.
  • Page 23 After the process is complete, the Windows language selection screen is displayed. Proceed with the initial system setup. Refer to – First sign-in and initial system setup, page 9 Bosch Security Systems B.V. 2023-09 | V02 | F.01U.408.605 User manual...
  • Page 24: Additional Information

    For more information, software downloads, and documentation, go to the respective product page in the product catalog: http://www.boschsecurity.com You can find the latest software and available upgrade packages in the Bosch Security and Safety Systems download store under: https://downloadstore.boschsecurity.com/ Support services and Bosch Academy Support Access our support services at www.boschsecurity.com/xc/en/support/.
  • Page 25 DIVAR IP all-in-one 4000 Additional information | Bosch Security Systems B.V. 2023-09 | V02 | F.01U.408.605 User manual...
  • Page 26 | Additional information DIVAR IP all-in-one 4000 2023-09 | V02 | F.01U.408.605 Bosch Security Systems B.V. User manual...
  • Page 28 Bosch Security Systems B.V. Torenallee 49 5617 BA Eindhoven Netherlands www.boschsecurity.com © Bosch Security Systems B.V., 2023 Building solutions for a better life. 202309021034...