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Dell 5600R OL HV-US 5600W User Manual

Online rack ups 5600w
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Dellt Online Rack UPS
User's Guide
Dell 5600R OL HV-US, Dell 5600R OL HV
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m



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  • Page 1 Dellt Online Rack UPS 5600W User's Guide Dell 5600R OL HV-US, Dell 5600R OL HV K812N w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Greenlee is a registered trademark of Greenlee Textron; National Electrical Code and NEC are registered trademarks of National Fire Protection Association, Inc.; Phillips is a registered trademark of Phillips Screw Company.
  • Page 3: Table Of Contents

    Table of Contents Introduction Finding Information ..........Safety Warnings Installation Inspecting the Equipment...
  • Page 4 Behavior on Overload Configuring Load Segments Configuring Battery Settings Configuring Automatic Restart Additional UPS Features RS-232 and USB Communication Ports Dell Network Management Card (Optional) Dell UPS Management Software UPS Maintenance UPS and Battery Care Transporting the UPS Table of Contents Screen Locked .
  • Page 5 Storing the UPS and Batteries When to Replace Batteries ......... Testing Batteries .
  • Page 6: Introduction

    — causing hours of lost productivity and expensive repairs. With the Dell Online Rack UPS, you can safely eliminate the effects of power disturbances and guard the integrity of your equipment. The UPS's flexibility to handle an array of network devices makes it the perfect choice to protect your LANs, servers, workstations, and other electrical equipment.
  • Page 7 S Optional Dell Network Management Card with enhanced communication capabilities for increased power protection and control. S Advanced power management with the Dell UPS Management Software for graceful shutdowns and power monitoring. S Sequential shutdown and load management through separate receptacle groups called load segments.
  • Page 8: Finding Information

    Documentation and software updates can be found at Dell UPS User's Guide The user's guide is available on the Dell UPS disc and on Safety, Environmental, and Regulatory Information Dell Warranty and Support Information Dell Support Website —
  • Page 9: Safety Warnings

    Safety Warnings CAUTION: Before performing the procedures in this document, read and follow the safety instructions and important regulatory information in your Safety, Environmental, and Regulatory Information document. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries.
  • Page 10 S Your rack kit has been approved only for the rack cabinet provided. It is your responsibility to ensure that installation of the equipment into any other rack complies with all applicable standards. Dell disclaims all liability and warranties with respect to combinations of equipment with any other rack.
  • Page 11 S Do not overload the AC power supply branch circuit that provides power to the rack. S Do not stand or step on any components in the rack. WARNING: Slide/rail mounted equipment is not to be used as a shelf or work space.
  • Page 12: Installation

    Installation This chapter explains: S Equipment inspection S Unpacking the cabinet S UPS rear panels S UPS setup and installation, including the External Battery Module (EBM) S Remote Emergency Power-off (REPO) installation S Initial startup Inspecting the Equipment If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage.
  • Page 13: Unpacking The Cabinet

    Unpacking the Cabinet CAUTION: Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely dry (hazard of electric shock). CAUTION: The cabinet is heavy (see page 62).
  • Page 14 CAUTION: The cabinet is heavy (see page 62). Lifting the cabinets into the rack requires a minimum of two people. With one person on each side, carefully lift the cabinet out of the outer carton using the handles on the cardboard and set it on a flat, stable surface (see Figure 3). Place the cabinet in a protected area that has adequate airflow and is free of humidity, flammable gas, and corrosion.
  • Page 15: Ups Rear Panels

    UPS Rear Panels This section shows the rear panels of the Dell Online Rack models. Two NEMA L6-30R Receptacles (Load Segment 2) Output Circuit Breaker Two Output Circuit Breakers Connector Four IEC 320-C19 Receptacles (Load Segment 1) Figure 4. 5600W, 208V Rear Panel...
  • Page 16: Ups Front Panel

    UPS Front Panel This section shows the front panel of the Dell Online Rack UPS. On/Off Button LCD Panel Scroll Button (Up or Back) Scroll Button (Down or Forward) Select Button Figure 6. The Dell Online Rack UPS Front Panel...
  • Page 17: Rackmount Setup

    Rackmount Setup CAUTION: The cabinet is heavy (see page 62): 1) Dell strongly recommends to remove the battery tray from the UPS before lifting. 2) Lifting the cabinets into the rack requires a minimum of two people. CAUTION: Removing the batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions.
  • Page 18 Pull the battery trays out using the plastic tabs and remove the battery trays (see Figure 8). Figure 8. Removing the Battery Trays If installing additional UPSs, repeat Step 1 for each cabinet. NOTE: The following instructions are the same for square-hole racks and unthreaded, round-hole racks. The rails fit both rack styles.
  • Page 19 Attach the rails to the rack: Engage the back end of the rail until it fully seats on the vertical rack flange and the hook latch locks in place (see Figure 9). Pull the rail just past the front of the rack. Push the front end of the rail until it fully seats on the vertical rack flange and the hook latch locks in place.
  • Page 20 Slide the cabinet into the rack (see Figure 10). Repeat Steps 3 through 5 for any additional cabinets. Figure 10. Installing the Cabinet Secure the front of the cabinet to the rack using the four thumbscrews on the mounting brackets (see Figure 11).
  • Page 21 Install the UPS battery trays (see Figure 12). Figure 12. Installing the Battery Trays Installation...
  • Page 22 Replace the battery retaining bracket (see Figure 13). Tighten the thumbscrew. NOTE: A small amount of arcing may occur when connecting the batteries. This is normal and does not damage the unit or present any safety concern. Connect each internal battery connectors and attach to the battery retaining bracket between the studs.
  • Page 23 Snap the UPS front cover into place (see Figure 14). Figure 14. Installing the UPS Front Cover Installation...
  • Page 24: Installing The Ebm

    Installing the UPS To install the UPS: If you plan to use Dell UPS Management Software, connect your computer to the USB port using the supplied cable. For more information about communication options, see page 54. If your rack has conductors for grounding or bonding of ungrounded metal parts, connect the ground cable (not supplied) to the ground bonding screw.
  • Page 25: Installing Remote Emergency Power-Off

    Make any necessary provisions for cord retention and strain relief. NOTE: Verify that the total equipment ratings do not exceed the UPS capacity to prevent an overload alarm. Installing Remote Emergency Power-off REPO is used to shut down the UPS from a distance. For example, this feature can be used for shutting down the load and the UPS by thermal relay, in the event of room overtemperature.
  • Page 26 Remove Jumper if Installed Figure 16. REPO Connector To install the REPO switch: Verify that the UPS is off and disconnected from utility power. Remove the REPO connector from the accessory kit. NOTE: Verify that there is no jumper installed in the REPO connector. If a jumper is installed, remove it before connecting to the REPO port.
  • Page 27: Hardwiring The Ups Input

    Only qualified service personnel (such as a licensed electrician) shall perform the electrical installation. Risk of electrical shock. The Dell Online Rack hardwired models require a dedicated branch circuit that meets the following requirements: S The protection device requires a two-pole disconnection device between the UPS input and the...
  • Page 28 AC Mains Figure 17. Circuit Breaker Diagram To hardwire the UPS input: Switch off utility power at the distribution point where the UPS will be connected. Be absolutely sure there is no power. Remove the terminal block cover (four screws) and retain. Figure 18.
  • Page 29 Strip 0.5” (1.5 cm) of insulation from the end of each incoming wire. CAUTION: If the UPS does not have an automatic protection device against current backfeed, Dell recommends installing an external isolating device (see Figure 19). After the device is installed, you must add a warning label with the following wording or the equivalent on the external AC contactor: RISK OF VOLTAGE BACKFEED.
  • Page 30 Connect the input and ground wires to the terminal block according to Figure 20 and Table 2. Figure 20. UPS Input Terminal Block Table 2. UPS Wiring Specifications Terminal Wire Function Position Input * Use a minimum: S 10 AWG for equipment grounding wire, 75_C copper wire minimum S 8 AWG for input line and neutral wires, 75_C copper wire minimum Replace the terminal block cover.
  • Page 31: Ups Initial Startup

    NOTE: The internal batteries charge to 90% capacity in less than 4 hours. However, Dell recommends that the batteries charge for 48 hours after installation or long-term storage. button to check for active alarms or notices. Resolve...
  • Page 32: Operation

    Switch on utility power where the UPS is connected. The UPS front panel display illuminates. The Dell startup screen (see Figure 21 on page 34) changes to the UPS status summary screen. The UPS front panel display shows the Standby mode...
  • Page 33: Starting The Ups On Battery

    On the control panel, press the alarms before continuing. See “Troubleshooting” on page 66. If there are no active alarms, a “No Active Alarms” message appears. Verify that the Normal mode icon the UPS is operating normally and any loads are powered. Starting the UPS on Battery NOTE: Before using this feature, the UPS must have been powered by utility power with output enabled at least...
  • Page 34: Control Panel Functions

    When the UPS has a critical alarm, the backlight changes the text to dark amber and the background to amber. See Figure 21. Figure 21. Dell Online Rack UPS Control Panel There are three buttons on the control panel:...
  • Page 35: Changing The Language

    Startup Screen During startup, the Dell logo startup screen displays for five seconds and then defaults to the UPS status summary screen. The display automatically returns to the UPS status summary screen when no button has been pressed for 15 minutes and no other screen has been locked by a user.
  • Page 36: Screen Locked

    Screen Locked To lock a screen, press the button. The current view stays locked and does not automatically return to the default screen after time-out. When the screen is locked, the image of a key appears on the UPS status summary screen just to the left of the status icon. See Figure 22. Pushing any button returns the normal button function, unlocks the screen, and removes the lock symbol.
  • Page 37 Table 4. Status Summary Screens Status Summary Screen Description UPS Critical Failure The UPS is in Fault mode. The status icon and background of the icon are flashing. Battery Mode The status icon and background of the icon are flashing. An audible alarm (0.5 seconds on/4.5 seconds off) accompanies the switch to Battery mode.
  • Page 38 Table 4. Status Summary Screens (continued) Status Summary Screen Description Battery Test Status The UPS is performing a battery test. Normal Mode The UPS is operating in Normal mode from utility power. The UPS monitors and charges the batteries as needed and provides filtered power protection to your equipment.
  • Page 39: Event Log

    Table 5. Battery Status Screens Battery Status Screen Description Battery charging Batteries are charged in constant current mode. Battery floating Batteries are charged in constant voltage mode. Battery resting Batteries are connected but are not being charged or discharged. (This is part of the normal charging cycle.) Battery discharging Batteries are discharging.
  • Page 40: Measurements

    Measurements The measurements screens provide useful measurement information on: S Output watts VA, current, power factor, voltage, and frequency S Input voltage and frequency S Battery voltage and percentage charged S Instantaneous Headroom Watts remaining S Peak Headroom Watts (the remaining watts available to support the load at peak demand, includes the date and timestamp of the peak demand) S Peak Consumption Watts (the peak power demand on the UPS, includes the date and timestamp of the peak demand)
  • Page 41: Control Screens

    Control Screens Table 6 describes the available control screens. Table 6. Control Screens Control Screens Description Go to Bypass Transfers the UPS system to internal Bypass mode. When the Go to Bypass command is issued, the screen immediately shows the message for five seconds: Manual Bypass Command.
  • Page 42: Identification

    S UPS firmware S Comm firmware S Network Management Card firmware NOTE: The NMC firmware screen displays only if the Network Management Card is installed. See “Dell Network Management Card“ on page 56. Settings Only available options are displayed. User settings are not protected by default. You can enable the password through the User Password setting.
  • Page 43 Table 7. Settings (continued) Description Set Date and Time Control Commands from Serial Port Output Voltage Output Frequency Overload Alarm Level Automatic Start Delay Automatic on Battery Shutdown Start on Battery Available Settings Set Month, Day, Year, Hours, Minutes, and Seconds Date: mm/dd/yyyy Time: hh:mm:ss The date format is dependent on the...
  • Page 44 Table 7. Settings (continued) Description Battery Saving Mode On Battery Notice Delay Site Wiring Fault Alarm Bypass Voltage Low Limit Bypass Voltage High Limit Qualify Bypass Operation Available Settings [Disabled] [10%] [20%] [30%]...[100%] The UPS output is turned off in five minutes if the UPS is on battery and output power is below the selected level.
  • Page 45 Table 7. Settings (continued) Description Synchronization Window Unsynchronized Transfers External Battery Modules (EBMs) Charger Battery Charge % to Restart Battery Low Alarm Automatic Battery Tests Available Settings [Sync Disabled] [±0.5 Hz] [±1.0 Hz] [±1.5 Hz] [±2.0 Hz] [±2.5 Hz] [±3.0 Hz] If ±3.0 Hz, on inverter operation the inverter tries to synchronize with the Bypass when the Bypass frequency is not more than 3 Hz from the nominal...
  • Page 46 Table 7. Settings (continued) Description Reset Peak Consumption Watts Reset Cumulative Consumption Reset Peak Headroom Watts Clear Event Log LCD Contrast Operation Available Settings [No] [Yes] If No, no action. If Yes, the Peak Consumption Watts value is cleared and the date and time stamp for this statistic is set to the current date and time.
  • Page 47: Transferring The Ups Between Modes

    Transferring the UPS Between Modes Transferring between modes includes: S Transferring from Normal to Bypass mode S Transferring from Bypass to Normal mode Transferring from Normal to Bypass Mode To transfer from Normal to Bypass mode: Press the button for longer than one second to go to the main menu selection and scroll down to the Control menu using the Press the button to enter the Control menu.
  • Page 48: Behavior On Overload

    Behavior on Overload See Table 8 for an explanation of how the UPS responds to an overload condition. Table 8. Behavior on Overload Overload Load Level Severity Level 1 100% to 101% Level 2 102% to 110% Level 3 > 110% Operation On Bypass On Utility Power...
  • Page 49: Configuring Load Segments

    For example, during a power outage, you can keep key pieces of equipment running while you turn off other equipment. This feature allows you to save battery power. Each Dell Online Rack model has two configurable load segments. See “UPS Rear Panels” on page 15 for the load segment locations.
  • Page 50: Configuring Automatic Start Delay

    Configuring Automatic Start Delay You can configure a load segment to turn on automatically after the utility power returns, if it was shut down by: S The button S An external command with auto-restart option S Battery under voltage state S Automatic on battery shutdown command You can specify the restart delay time for each load segment: select zero seconds (0s is the default) to restart immediately, select 1–32767 seconds to delay for the specified time, or select Off.
  • Page 51: Configuring Automatic On Battery Shutdown

    Configuring Automatic on Battery Shutdown If set to Off (default), the load segment turns off only when commanded manually by the an external command, or through the display (Control > Load Segments). If set to zero seconds (0s), the load segment turns off automatically when the UPS on Battery state activates.
  • Page 52: Configuring Battery Settings

    Configuring Battery Settings Configure the UPS settings for an installed EBM, including whether to run automatic battery tests and automatic restart configuration. Configuring the UPS for an EBM If the UPS is not configured for the EBM, the UPS reports less battery time remaining on the UPS front panel and to any remote software.
  • Page 53: Running Automatic Battery Tests

    Running Automatic Battery Tests The automatic discharge test, enabled by default, runs during the transition from Float to Rest mode. After the test completes, the charge cycle restarts to completely charge the batteries and then continues to Rest mode normally. The automatic test runs approximately once every three months and does not run again until after three more Float to Rest mode transitions.
  • Page 54: Additional Ups Features

    Additional UPS Features This chapter describes: S Communication ports (RS-232 and USB) S Dell Network Management Card S Dell UPS Management Software RS-232 and USB Communication Ports To establish communication between the UPS and a computer, connect your computer to one of the UPS communication ports using an appropriate communication cable (RS-232 cable not supplied).
  • Page 55 Table 9. RS-232 Communication Port Pin Assignment Signal Name NOTE: Unused pins must be left free on all models. Function Unused Transmit to external device Receive from external device Unused Signal common (tied to chassis) Unused Unused Unused Unused Direction from the UPS —...
  • Page 56: Dell Network Management Card (Optional)

    Dell Network Management Card (Optional) The Dell Online Rack UPS has one available communication bay, which supports the optional Dell Network Management Card. See Figure 24 for the location of the communication bay. It is not necessary to shut down the UPS before installing a communication card.
  • Page 57: Dell Ups Management Software

    It also gives you a complete record of critical power events, and it notifies you of important UPS or power information. If there is a power outage and the Dell Online Rack UPS battery power becomes low, the software can automatically shut down your computer system to protect your data before the UPS shutdown occurs.
  • Page 58: Ups Maintenance

    UPS Maintenance This chapter explains how to: S Care for the UPS and batteries S Transport the UPS S Store the UPS and batteries S Test the batteries S Update the UPS firmware UPS and Battery Care For the best preventive maintenance, keep the area around the UPS clean and dust‐free. If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner.
  • Page 59 Remove the UPS front cover (see Figure 25). Figure 25. Removing the UPS Front Cover Disconnect the internal battery connectors (see Figure 26). Figure 26. Disconnecting the Internal Battery Connectors UPS Maintenance...
  • Page 60: Storing The Ups And Batteries

    Replace the UPS front cover (see Figure 27). Figure 27. Replacing the UPS Front Cover Storing the UPS and Batteries If you store the UPS for a long period, recharge the battery every 6 months by connecting the UPS to utility power.
  • Page 61: Testing Batteries

    The results display on the UPS status screen when complete. Updating the UPS Firmware To keep the UPS firmware updated with the latest improvements and benefits, visit for updates. You can download the latest firmware version and the instructions for installing it.
  • Page 62: Specifications

    Nominal Voltage Range Nominal Frequency Efficiency (Normal Mode) Noise Filtering Connections Specifications 208V Model Dell 5600R OL HV-US, 5600W 5600R EBM (K812N), 216 Vdc/30A UPS Models 438.0 171.5 801.4 mm (17.2” 6.8” 31.5”) 72.0 kg (158.7 lb) 208V Models 200–208V 200–208V auto-sensing...
  • Page 63 Table 13. Electrical Output Power Levels (Rated at Nominal Inputs) Regulation (Normal Mode) Regulation (Battery Mode), Nominal Voltage ±5% Voltage Waveform Output Receptacles 208V Models 5600W -6% to +6% of nominal voltage NOTE: Varies based on auto-detected input voltage or customer settings. -6% to +6% of nominal voltage NOTE: Varies based on auto-detected input voltage or customer settings.
  • Page 64 Table 14. Environmental and Safety Operating Temperature Transit/Storage Temperature Relative Humidity Operating Altitude Audible Noise Less than 55 dBA on line/bypass mode (less than 75% load), room temperature Fan Speed Surge Suppression Safety Conformance Safety Markings EMC (Class A) Specifications 208V Models Up to 1,500 meters: 0°C to 40°C (32°F to 104°F);...
  • Page 65 Sealed, maintenance‐free, valve‐regulated, lead‐acid Approximately 4 hours to 90% usable capacity at nominal line and no supplementary power supply load Advanced monitoring for earlier failure detection and warning 5600W internal batteries: 5.5 minutes at full load/17 minutes at half load...
  • Page 66: Troubleshooting

    Troubleshooting The Dell Online Rack UPS is designed for durable, automatic operation and issues alarms to alert you whenever potential operating problems occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.
  • Page 67: Event Log Menu

    Event Log Menu From the Event Log menu, you can access the last 50 events, which includes events, notices, and alarms, arranged from newest to oldest. Events, notices, and alarms are logged in the Event Log when they occur and, if applicable, when they were cleared as follows: S Events are silent conditions that are recorded in the Event Log as status information, such as “Clock Set Done.”...
  • Page 68 Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Possible Cause Battery test did not run or One of the conditions listed in was interrupted. “Running Automatic Battery Tests” on page 53 was not present. The UPS does not transfer to The bypass utility does not Bypass mode.
  • Page 69 Level 1 Continuous Alarm Overload condition. Action This is a warning notice. Dell recommends that you replace the batteries soon. Contact your service representative. Transfer to battery if supporting load. Power down if not supporting load.
  • Page 70 Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Possible Cause Output Overload Level 2 The load level is >101% and <110% of the UPS rating. (Alarm 159) Continuous Alarm Output Overload Level 3 The load is >110% of the UPS rating.
  • Page 71 Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Possible Cause Bypass AC Under Voltage The measured voltage on Bypass is less than the upper (Notice 4) voltage limit specification for Intermittent Alarm bypass operation. Bypass Under/Over Freq The measured voltage on Bypass is out-of-range for either (Notice 5) the upper or lower voltage limit...
  • Page 72: Silencing The Alarm

    Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Possible Cause Inverter Fault The UPS has detected a fault in the inverter circuit while (Alarm 31) attempting a recovery from Continuous Alarm Bypass mode or Converter mode. Heatsink Over Temperature The UPS has detected that one of its heat sinks has exceeded (Alarm 73)

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