Motorola FW410 Manual
Motorola FW410 Manual

Motorola FW410 Manual

4g fixed wireless telephone
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4G FIXED WIRELESS TELEPHONE
MODEL: FW410
Warning: Charge the phone for 16 hours before use.

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Summary of Contents for Motorola FW410

  • Page 1 4G FIXED WIRELESS TELEPHONE MODEL: FW410 Warning: Charge the phone for 16 hours before use.
  • Page 2 Welcome... to your new Motorola FW410 4G Fixed Wireless Telephone! • GSM quad band (850 / 900 / 1800 / 1900MHz). • Unlocked to all GSM (2G, 3G WCDMA, 4G TDD-LTE and 4G FDD-LTE) networks. • Send and receive SMS.
  • Page 3 This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages. Got everything? •...
  • Page 4: Table Of Contents

    Getting started ..............8 Getting to know your phone ........13 Using the phone .............. 20 Inserting the SIM .................... 20 Switch the handset off ................. 20 Calls ........................20 3.3.1 Make a call ..................20 3.3.2 Preparatory dialling ............... 20 3.3.3 Dial using speed dial keys ............
  • Page 5 6.2.2 Outbox - Messages sent that did not send ......29 6.2.3 Draftbox - Messages saved and not sent ......30 6.2.4 Sent messages - Messages that have been sent ....30 Delete individual or a batch of messages ..........30 Delete all messages ..................31 SMS settings .......................31 6.5.1...
  • Page 6 7.10.6 Serial number .................. 49 7.10.7 Up time....................49 7.10.8 Model number ................. 49 7.10.9 Motorola version ................49 7.10.10 Baseband version ................50 7.10.11 Kernel version .................. 50 7.10.12 Software version................50 7.10.13 Hardware version ................50 7.11 USB tethering ....................50 7.12...
  • Page 7 Hotspot ................53 To turn the hotspot on / off ................53 Hotspot password ...................53 View and block connected users ..............53 View and unblock blocked users ..............53 Application ................ 54 Calendar......................54 Calculator ......................54 9.2.1 Enter calculator mode ..............54 9.2.2 Calculations ..................
  • Page 8: Getting Started

    Getting started Location Important Do not place your phone in the bathroom or other humid areas. Signal strength icon on your display indicates that you have a strong signal. When the signal strength reduces the number of bars reduces. If you are on a call, the line will hang up if the base loses signal. Underside of the base A SIM bracket B Microphone...
  • Page 9: Inserting The Sim

    Inserting the SIM Slide the SIM card bracket down towards the base of the SIM card slot. With your finger lift the bracket. Place the SIM card in the SIM card slot. Lower the SIM card bracket down over the SIM. Slide the SIM card bracket up to lock the SIM card into place.
  • Page 10: Installing The Battery

    Installing the battery Once the SIM card is installed, plug the battery pack connector into the socket inside the compartment and press down firmly. To ensure proper battery installation, the connector is keyed and can be inserted only one way. Place the battery pack in the large compartment (C).
  • Page 11 Connecting the handset and connecting the base to a computer / charging the battery Plug the curly cord with the shorter straight section into the handset and the longer straight section into the socket marked on the base. 2. Plug the USB cable into the socket marked on the side of the base.
  • Page 12: Date And Time

    Battery performance In ideal conditions, a fully charged battery should give up to 5 hours talk time or up to 32 hours standby time on a single charge. Note that a new battery does not reach the full capacity until it has been put to normal use for several days.
  • Page 13: Getting To Know Your Phone

    Getting to know your phone Overview of your phone A. Antenna B. Display For display icons, see “Display” on page 8. C. Scroll up / Calendar Scroll up through lists and settings. Press to view the calendar. Press to move the cursor up. D.
  • Page 14 Contacts / Clear / Back Enter the contacts list menu. Delete characters on screen when entering names and numbers. Go back to the previous menu, Back is displayed on the screen. J. Scroll right / Calculator Press to move the cursor to the right. Press to enter calculator mode.
  • Page 15 Display 4G signal Signal icon Displays when VoLTE is supported Displays when you have new text messages Hotspot is activated Missed call icon FM Radio Alarm is set Indicates the ringer is off Network data is enabled Battery is fully charged Battery is partially charged Battery is running low Battery is almost fully discharged...
  • Page 16: Navigating The Menus

    Navigating the menus Your phone menu has 7 sub-menus. Each sub-menu contains options that allow you to use the contacts list, change the ring tone, etc. You can use menus and sub-menus by following the below. or O. Scrolling through menus From the standby screen, press Menu The main menu is opened.
  • Page 17 Menu map Option Contact No contacts press Quit Option <Name> press Search Detail Edit Call Send message Batch copy Batch delete Storage available Quit Call log Missed call Received calls Outgoing Clear all calllog Call duration Write message Inbox Outbox Draftbox Sentbox Settings...
  • Page 18 Settings Sound Volume Ringtone Notification Alarm Key volume Default notification Tap sounds Screen lock sound Ring Tone Off Call ringtone Sleep Display Call settings (Network Voicemail 2, 3 Fixed dialing numbers Call forwarding Call barring settings Additional settings General settings Speed dial Delay dial Fade-in ringer...
  • Page 19 Hotspot Settings Connected Users Blocked Users Application Calendar Calculator Option FM radio Stop press Mute Auto search Radio list Sound volume Alarm Note No contacts Option If no contacts are stored is displayed, press and then to add Option a contact. If contacts are stored the first contact is highlighted, either press and scroll and press to add a contact.
  • Page 20: Using The Phone

    Using the phone Note Your phone will automatically time the duration of all external calls, the call timer will display on the screen. When the call ends, the total duration of your talk time is shown for 1 second. Inserting the SIM Make sure the phone is turned off (see below) and not connected to the power when you insert or remove the SIM card.
  • Page 21: End A Call

    To assign a speed dial number, see “Store a speed dial memory number” on page 42. 3.3.4 End a call Either press Hang up, place the handset back on the base or press to end a hands-free call. Note If before the line connects, you decide that you want to end the call, replace Hang up.
  • Page 22: Contacts

    Contacts The phones contacts list has a capacity of up to 2000 contacts in the base and you can also store additional contacts on the SIM (the number is dependent on the SIM capacity). Numbers can be up to 40 digits long and names can be up to 14 characters long.
  • Page 23: Copy Individual Contacts

    4.2.3 Copy individual contacts Press Contact. The first contact is highlighted. to the contact you want to copy and press Option. 2. Scroll 3. Scroll Detail and press OK. 4. Press Option, scroll Copy and press OK. 5. The display shows Copy this contact?, press to copy.
  • Page 24: Delete A Contact

    Delete a contact Press Contact. The first contact is highlighted. 2. Scroll to the contact you want to view and press Option. Detail and press OK. 3. Scroll 4. Press Option, scroll Delete and press OK. 5. Display shows Delete this contact?.
  • Page 25: Call Log

    Call log You can view or delete your recent calls and see the duration of those calls in Missed call, Received calls the phones call log menu, there are 3 call logs, Outgoing. The number of entries stored is dependent on the memory available in the base.
  • Page 26: Delete A Call Log

    Delete a call log Press Menu, scroll Call log and press OK. 2. Press to select Missed call or scroll Received calls Outgoing press OK. 3. Press Option and scroll Clear all calllog and press OK. 4. The display shows Delete?. 5.
  • Page 27: Call Duration

    Call duration You can view the call duration of your last call or the total call duration of your and Received calls (In call:) and the total call duration of all Received calls and Outgoing calls (All call:). Press Menu, scroll Call log and press OK.
  • Page 28: Text Messaging

    Text messaging Your phone can send and receive text messages from participating mobile networks and compatible landline telephones. Note Options You can also write a text message while on a call. Press and scroll Send message and press OK. Write your message and press Options and OK, Options...
  • Page 29: Message Boxes

    Message boxes Messages can be stored in different boxes, these include Inbox, Outbox Draftbox, and Sentbox. Press Menu, scroll and press OK. to the message box you want and press OK. 2. Scroll to the message you want and press Option, View 3.
  • Page 30: Draftbox - Messages Saved And Not Sent

    6.2.3 Draftbox - Messages saved and not sent Options Actions Send Press OK. The number is displayed. Press Options to send the message. Insert contact Press OK. Scroll to the Insert contact and press OK. Scroll to the required contact or enter the first letter of the name to search alphabetically and scroll to the required contact and press twice.
  • Page 31: Delete All Messages

    Delete all messages Press Menu, scroll and press OK. 2. Scroll to the message box you want and press OK. 3. Press Option, scroll Delete all and press OK. Delete? is displayed, press to delete. 5. Press to return to standby. SMS settings 6.5.1 Delivery reports...
  • Page 32: Delete A Template

    6.5.4 Delete a template Press Menu, scroll and press OK. 2. Scroll Settings and press OK. 3. Scroll Edit quick text and press OK. 4. Templates already available are listed. 5. Scroll to the template you want to delete and press Option. 6.
  • Page 33: Delete A Message Thread

    6.6.2 Delete a message thread Press Menu, scroll and press OK. Messages in SIM and press OK. 2. Scroll 3. Press Options. Delete thread is highlighted, press OK. 5. Scroll to the message you want to delete and press Options. Select is highlighted, press Select...
  • Page 34: Settings

    Settings You can enter the settings menu by pressing t when the phone is in standby mode. Or you can go through the menu. Sounds 7.1.1 Ringtone volume You can adjust the ringtone volume and set different volume levels. Choose from 7 volume levels or you can also turn the ringtone off, see “Ring tone off”...
  • Page 35: Key Volume

    7.1.4 Key volume You can adjust the key volume and set different volume levels. Choose from 7 volume levels or you can turn the volume off, see “Tap sounds” on page 35. Press Menu, scroll Settings and press OK. Sound is highlighted, press OK.
  • Page 36: Ringtone Melody

    7.1.9 Ringtone melody You can adjust the ringtone melody. Choose from 12 melodies. Press Menu, scroll Settings and press OK. Sound is highlighted, press OK. Call ringtone and press OK. 3. Scroll 4. Scroll to select the required ringtone and press OK. 5.
  • Page 37: Set Up A Voicemail Number

    7.4.2 Set up a voicemail number Press Menu, scroll Settings and press OK. Call settings and press OK. 2. Scroll 3. The current network is shown on the screen, press OK. Voiccemail is highlighted, press OK. 5. Scroll Setup and press OK. Voicemail number is displayed, press OK.
  • Page 38: Change Pin2

    7.4.5 Change PIN2 Press Menu, scroll Settings and press OK. Call settings and press OK. 2. Scroll 3. The current network is shown on the screen, press OK. Fixed dialing numbers and press OK. 4. Scroll 5. Scroll Change PIN2 and press OK.
  • Page 39: Store A Fixed Dialing Number

    7.4.8 Store a fixed dialing number Press Menu, scroll Settings and press OK. Call settings and press OK. 2. Scroll 3. The current network is shown on the screen, press OK. Fixed dialing numbers and press OK. 4. Scroll 5. Scroll FDN list and press OK.
  • Page 40: Call Forwarding

    7.4.11 Call forwarding Press Menu, scroll Settings and press OK. Call settings and press OK. 2. Scroll 3. The current network is shown on the screen, press OK. Call forwarding and press OK. The phone will read the settings. 4. Scroll 5.
  • Page 41: Change Call Barring Password

    7.4.15 Change call barring password Press Menu, scroll Settings and press OK. Call settings and press OK. 2. Scroll 3. The current network is shown on the screen, press OK. Call barring settings and press OK. The phone will read the 4.
  • Page 42: Store A Speed Dial Memory Number

    7.4.18 Store a speed dial memory number Press Menu, scroll Settings and press OK. Call settings and press OK. 2. Scroll 3. Scroll General Settings and press OK. Speed dial is highlighted. Press OK. 5. Scroll Set numbers and press OK. 6.
  • Page 43: Delay Dial

    7.4.21 Delay dial You can set the phone so that after dialing a number there is a delay before it automatically dials out. This can be set to between 3 and 7 seconds or Close, when set to Close the base will not automatically dial out. Press Menu, scroll Settings and press OK.
  • Page 44: 7.4.24 Set The Call Time Reminder Time

    7.4.24 Set the call time reminder time You can set the phone to give a reminder beep after a set amount of time during a call. This can be set to 45 / 50 / 55 / 60 seconds or off. Press Menu, scroll Settings and press OK.
  • Page 45: Turn Sim Card Lock On / Off

    7.6.2 Turn SIM card lock on / off When the SIM card lock is set to on, when the base is powered on you will be prompted to enter your SIM PIN. Press Menu, scroll Settings and press OK. Security settings and press OK.
  • Page 46: Reset

    If the reset lock is on: Press Menu, scroll Settings and press OK. Security settings and press OK. 2. Scroll 3. Scroll Reset lock. Press OK. Options and OK. 4. Enter the password press None is highlighted, press and the screen lock is off. 6.
  • Page 47: Set The Time

    7.8.3 Set the time Press Menu, scroll Settings and press OK. Date & time and press OK. 2. Scroll 3. Scroll Set time and press OK. 4. If the time format is set to 24-hours, enter the time using the keypad, e.g. 14:45 for 02:45pm.
  • Page 48: Battery Status

    7.10.1 Battery status The battery status will show if the battery is charging or discharging. Press Menu, scroll Settings and press OK. 2. Scroll About phone and press OK. Status is highlighted, press OK. Battery status is highlighted, press OK. 5.
  • Page 49: Ip Address

    OK. Model number and press OK. 3. Scroll 4. The model number will be displayed. 5. Press to return to standby. 7.10.9 Motorola version Press Menu, scroll Settings and press OK. 2. Scroll About phone and press OK. 3. Scroll Motorola version and press OK.
  • Page 50: 7.10.10 Baseband Version

    7.10.10 Baseband version Press Menu, scroll Settings and press OK. About phone and press OK. 2. Scroll 3. Scroll Baseband version and press OK. 4. The baseband version will be displayed. 5. Press to return to standby. 7.10.11 Kernel version Press Menu, scroll Settings and press OK.
  • Page 51: Mobile Networks

    7.12 Mobile networks 7.12.1 Data enabled Press Menu, scroll Settings and press OK. 2. Scroll More and press OK. Mobile networks and press OK. 3. Scroll Data enabled is highlighted, if set to on a tick will be displayed press turn it on or off.
  • Page 52: Manually Select Network Operators

    Reset to default All the APN you add will be 8. If you select the display will show removed,and the remaining APN will be reseted to the default settings.Are you sure to continue?. 9. Press to reset or Cancel to go back. 7.12.5 Manually select network operators Press Menu, scroll...
  • Page 53: Hotspot

    Hotspot You can use your phone as a personal Wi-Fi hotspot, so other devices can use your Wi-Fi connection. To turn the hotspot on / off Press Menu, scroll Hotspot and press OK. is highlighted, (depending on the current setting). 3.
  • Page 54: Application

    Application Calendar The phone has a calendar so you can look up dates and view a chosen day. You can enter the calendar menu by pressing when the phone is in standby mode. Or you can go through the menu. Press Menu, scroll Application and press OK.
  • Page 55: Fm Radio

    FM radio Your phone has a FM radio facility, so you can play the radio through the base. When you first access the Radio FM menu it will automatically search for available channels and turn on. 9.3.1 Turn the FM radio on Press Menu, scroll Application and press OK.
  • Page 56: Alarm

    Note Search from current is selected, the phone will only search for channels with a frequency equal to or higher than the selected channel. Alarm The phone has a built in alarm facility. There is the option to set 10 alarms that either ring once, daily or custom set to ring on particular days of the week.
  • Page 57: Edit An Alarm

    9.4.3 Edit an alarm Press Menu, scroll Application and press OK. Alarm and press OK. 2. Scroll 3. The first alarm time is highlighted, scroll to the required alarm and press Option. 4. Scroll to Edit. Time is highlighted, to edit the time press OK. If the time format is set to 24-hours, enter the time using the keypad, e.g.
  • Page 58: Stk

    The STK is the SIM toolkit, this feature is dependent on your SIM card allowing access to the toolkit. Press Menu, scroll and press OK. Please insert sim card. 2. If access is not allowed the display will show 3. If access is allowed the toolkit features will the listed.
  • Page 59: Help

    Help No display when the phone is turned on • Check the USB cable is connected correctly. • Check the battery is charged and connected. • Try turning the phone on and off again. Calls will not connect • Check the network signal. •...
  • Page 60: General Information

    General information Note This product is intended for connection GSM networks. Important safety instructions Follow these safety precautions when using your phone to reduce the risk of fire, electric shock, and injury to persons or property: • Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator.
  • Page 61: Battery Safety Instructions

    Installation Guidelines • Read and understand all instructions and save them for future reference. • Follow all warnings and instructions marked on the product. • Do not install this product near a bathtub, sink, or shower. • Operate this phone using only the power source that is indicated on the marking label.
  • Page 62: Product Disposal Instructions

    (“MZGW”) What Does this Warranty Cover? Subject to the exclusions contained below, MZGW warrants that this Motorola branded product (“Product”) or certified accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below.
  • Page 63 PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA OR MZGW BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING...
  • Page 64 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola or MZGW are excluded from coverage.
  • Page 65: Technical Specifications

    Technical specifications RF Frequency Bands GSM - 850/900/1800/1900MHz WCDMA - B1, B2, B5 and B8 LTE-TDD - B38, B39, B40 and B41 LTE-FDD - B1, B2, B3, B5 and B8 WiFi 802.11 b/g/n - 2.4GHz RF Transmission Power GSM 850MHz/900MHz : Power Class 5 (33 ±...
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  • Page 68 MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2025 Motorola Mobility LLC. All rights reserved. Version 11 (EN)

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