Toshiba e-STUDIO2018A Service Manual
  1. Manuals
  2. Brands
  3. Toshiba Manuals
  4. All in One Printer
  5. e-STUDIO2018A
  6. Service manual

Toshiba e-STUDIO2018A Service Manual

Multifunctional digital systems
Hide thumbs Also See for e-STUDIO2018A:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789
790
791
792
793
794
795
796
797
798
799
800
801
802
803
804
805
806
807
808
809
810
811
812
813
814
815
816
817
818
819
820
821
822
823
824
825
826
827
828
829
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
848
849
850
851
852
853
854
855
856
857
858
859
860
861
862
863
864
865
866
867
868
869
870
871
872
873
874
875
876
877
878
879
880
881
882
883
884
885
886
887
888
889
890
891
892
893
894
895
896
897
898
899
900
901
902
903
904
905
906
907
908
909
910
911
912
913
914
915
916
917
918
919
920
921
922
923
924
925
926
927
928
929
930
931
932
933
934
935
936
937
938
939
940
941
942
943
944
945
946
947
948
949
950
951
952
953
954
955
956
957
958
959
960
961
962
963
964
965
966
967
968
969
970
971
972
973
974
975
976
977
978
979
980
981
982
983
984
985
986
987
988
989
990
Table of Contents

Advertisement

Quick Links

SERVICE MANUAL
MULTIFUNCTIONAL DIGITAL SYSTEMS
e-STUDIO2018A/2518A/3018A/3518A/
4518A/5018A/
3018AG/3518AG/4518AG
Model: DP-2018A/2518A/3018A/3518A/4518A/5018A
Publish Date: June 2018
File No. SME180009B0
R180221U4902-TTEC
Ver02 F_2020-09

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the e-STUDIO2018A and is the answer not in the manual?

Questions and answers

Related Manuals for Toshiba e-STUDIO2018A

Summary of Contents for Toshiba e-STUDIO2018A

  • Page 1 SERVICE MANUAL MULTIFUNCTIONAL DIGITAL SYSTEMS e-STUDIO2018A/2518A/3018A/3518A/ 4518A/5018A/ 3018AG/3518AG/4518AG Model: DP-2018A/2518A/3018A/3518A/4518A/5018A Publish Date: June 2018 File No. SME180009B0 R180221U4902-TTEC Ver02 F_2020-09...
  • Page 2 • Sankol is a registered trademark of SANKEIKAGAKU CO.,Ltd. • e-STUDIO, e-BRIDGE, and TopAccess are trademarks of Toshiba TEC Corporation. • Other company names and product names in this manual are the trademarks of their respective companies. © 2018-2020 Toshiba Tec Corporation All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of Toshiba Tec Corporation.
  • Page 3 GENERAL PRECAUTIONS REGARDING THE SERVICE FOR THIS EQUIPMENT The installation and service shall be done by a qualified service technician. 1. Transportation/Installation When transporting/installing the equipment, employ two persons and be sure to hold the positions as shown in the figure. The equipment is quite heavy, and weighs approximately 58 kg (134.48 lb.), therefore pay full attention when handling it.
  • Page 4 Do not lift the machine by the areas in the figure that are shaded when lifting it. Do not use an ozone generator near the MFP. Or, place any ozone generator as far away from the MFP as possible. 2. General Precautions at Service Be sure to turn the power OFF and unplug the power cable during service (except for the service should be done with the power turned ON).

  • Page 5: General Operations

    Do not allow a short-circuit and do not use the parts not recommended by Toshiba Tec Corporation. 5. Cautionary Labels During servicing, be sure to check the rating label and cautionary labels such as “Unplug the power...
  • Page 6 [ 3 ] [ 1 ] [ 2 ] [ 7 ] [ 5 ] [ 8 ] [ 3 ] [ 6 ] [ 4 ] 20/25/30ppm [1] Rating label [2] Warning for high temperature area (fuser unit) [3] Warning for high temperature area (fuser unit) [4] Machine serial number label [5] Warning for high temperature area (damp heater) [6] Warning for laser...
  • Page 7 Precautions for Transporting Equipment Once Unpacked General Description It is recommended to follow the procedure below when you transport equipment that has already been unpacked but has not been packed again. Note that the following procedure cannot guarantee the operation of the transported equipment. [A] Fixing the carriage 1.
  • Page 8 [C] Attach the cushioning material When transporting the equipment with the DSDF installed, be sure to attach the cushioning material as below to prevent the cover in the scanner section from being scratched by the protrusion of the DSDF cover. 1.
  • Page 9 ALLGEMEINE SICHERHEITSMASSNAHMEN IN BEZUG AUF DIE WARTUNG Die Installation und die Wartung sind von einem qualifizierten Service- Techniker durchzuführen. 1. Transport/Installation Zum Transportieren/Installieren des Gerätes werden 2 Personen benötigt. Nur an den in der Abbildung gezeigten Stellen tragen. Das Gerät ist sehr schwer und wiegt etwa 58 kg; deshalb muss bei der Handhabung des Geräts besonders aufgepasst werden.
  • Page 10 2. Allgemeine Sicherheitsmassnahmen in bezug auf die Wartung Während der Wartung das Gerät ausschalten und das Netzkabel herausziehen (ausser Wartung, die bei einem eingeschalteten Gerät, durchgeführt werden muss). Das Netzkabel herausziehen und den Bereich um die Steckerpole und die Steckdose die Umgebung in der Nähe von den Steckerzacken und der Steckdose wenigstens einmal im Jahr reinigen.
  • Page 11 Schäden, wie einer Explosion oder einer Explosion oder einem Abbrand, führen. Kurzschlüsse sind zu vermeiden, und es sind ausschließlich Teile zu verwenden, die von der Toshiba TEC Corporation empfohlen sind. 5. Warnetiketten Im Rahmen der Wartung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen überprüfen [z.
  • Page 12 6. Entsorgung des Geräts, der Verbrauchs- und Verpackungsmaterialien In Bezug auf die Entsorgung und Wiederverwertung des Geräts, der Verbrauchs- und Verpackungsmaterialien, sind die einschlägigen nationalen oder regionalen Vorschriften zu befolgen. 7. Akkus und IC RAMs einschließlich Lithiumakkus etc. VORSICHT: ES BESTEHT EXPLOSIONSGEFAHR; WENN DER AKKU DURCH DEN FALSCHEN TYP ERSETZT WIRD.
  • Page 13 • Laseremissionseinheit Diese Einheit besteht aus der Laserdiode, dem Fokussierungsobjektiv, der Blende und dem Zylinderobjektiv. Laserdiode Diese Laserdiode zeichnet sich durch eine geringe Regeldifferenz, eine kleine Laservariation und einen niedrigen Schwellenstrom aus. Die Blende der Laseremissionseinheit ist unter dem Fokussierobjektiv angeordnet, um die Form der Laserstrahlen in der primären und sekundären Scanrichtung festzulegen.
  • Page 14 • Warnhinweise: Setzen Sie sich während der Wartungsarbeiten nicht dem Laserstrahl aus. Dieses Gerät ist mit einer Laserdiode ausgestattet. Es ist unbedingt zu vermeiden, direkt in den Laserstrahl zu blicken. Keine reflektierenden Teile oder Werkzeuge, wie z. B. Schraubendreher, in den Pfad des Laserstrahls halten. Vor den Wartungsarbeiten sämtliche reflektierenden Metallgegenstände, wie Uhren, Ringe usw., entfernen.
  • Page 15 3.10.1 General descriptions..................3-41 3.10.2 Composition ..................... 3-42 3.10.3 Functions ......................3-43 3.10.4 Description of operation ................... 3-44 3.11 Drive System........................3-50 3.11.1 General description..................3-50 3.11.2 Functions ......................3-51 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A CONTENTS...
  • Page 16 KEY board/button .................... 4-13 4.2.3 DSP board ....................... 4-14 Scanner Unit ........................4-16 4.3.1 Precautions for the scanner fixing screws ............4-16 4.3.2 Original glass ....................4-20 4.3.3 Lens cover ....................... 4-25 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 17 Paper feed drive unit..................4-92 4.5.40 Paper feed drive gear ..................4-94 Driving Section ........................ 4-97 4.6.1 Main motor (M8) <35ppm/45ppm/50ppm> ............4-97 4.6.2 Main motor (M8) <20ppm/25ppm/30ppm> ............4-97 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A CONTENTS...
  • Page 18 Reverse gate solenoid (SOL1) <35ppm/45ppm/50ppm> ......4-161 4.11.8 Upper exit roller <35ppm/45ppm/50ppm> ............. 4-163 4.11.9 Reverse roller <35ppm/45ppm/50ppm> ............4-165 4.12 Automatic Duplexing Unit (ADU)................... 4-166 4.12.1 Automatic duplexing unit (ADU)..............4-166 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 19 19 RAM EDIT MODE..................5-29 5.12 35 DATA BACKUP/RESTORE MODE................5-30 5.13 36 CLONING........................5-31 5.14 37 LICENSE MANAGEMENT ..................5-31 5.15 01 Control Panel Check Mode ..................5-31 5.15.1 Screen transition....................5-31 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A CONTENTS...
  • Page 20 Automatic gamma adjustment ................. 6-34 6.3.2 Gamma balance adjustment ................6-35 6.3.3 Upper limit value in the toner saving mode (1200dpi) ........6-36 6.3.4 Thin line width lower limit adjustment .............. 6-36 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 21 Adjustment of height ..................6-77 6.12.3 Adjustment of skew..................6-79 6.12.4 Adjustment of the leading edge position............6-83 6.12.5 Adjustment of horizontal position ..............6-85 6.12.6 Adjustment of copy ratio .................. 6-87 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A CONTENTS...
  • Page 22 Preventive Maintenance Checklist .................. 7-16 7.8.1 Scanner ......................7-17 7.8.2 Laser optical unit....................7-18 7.8.3 Paper feeding section ..................7-19 7.8.4 Drum related section..................7-21 7.8.5 Developer section .................... 7-24 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 23 8.3.16 Communication related service call ............... 8-223 8.3.17 Laser optical unit related service call ............. 8-226 8.3.18 Finisher related service call ................8-227 8.3.19 Service call for others ..................8-250 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A CONTENTS...
  • Page 24 SYS board cooling fan (M6)................9-1 9.1.3 Hard disk (HDD) ....................9-2 9.1.4 SYS board ......................9-3 9.1.5 SYS board case ....................9-5 9.1.6 LGC board ......................9-7 9.1.7 Switching regulator .................... 9-9 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 25 12.1.1 General description..................12-1 12.1.2 Precautions...................... 12-1 12.1.3 Backup files ..................... 12-2 12.1.4 Cloning procedure ................... 12-2 12.2 Cloning (FS menu) ......................12-5 12.2.1 General description..................12-5 12.2.2 Precautions...................... 12-5 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A CONTENTS...
  • Page 26 15.2 DC Wire Harness (20ppm/25ppm/30ppm)..............15-3 15.3 Electric Parts Layout (20ppm/25ppm/30ppm)..............15-4 15.4 DC Wire Harness (35ppm/45ppm/50ppm)..............15-5 15.5 Electric Parts Layout (35ppm/45ppm/50ppm)..............15-6 APPENDIX ..........................1 REVISION RECORD....................... 1 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved CONTENTS...
  • Page 27 When the image dimensional adjustment is performed in the field, utilize Type 2 which uses the center as a reference (the same adjustment performed before factory shipment). The correction can be applied easily. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A FEATURES...
  • Page 28 © 2018-2020 Toshiba Tec Corporation All rights reserved FEATURES 1 - 2...

  • Page 29: Specifications

    , 21.3 lb. Bond), Approx. 500 (optional) sheets (105 g/m , 28 lb. Bond) Envelope: Stack height 505 mm (Approx. 60 envelopes) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 1...
  • Page 30 Page Memory Included in main memory HDD (SSD) 320 GB (32 GB) Account Codes 10000 codes Department Codes 1000 codes e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 2...
  • Page 31 Dimensions of the equipment W 586 x D 603 x H 787 (mm) When the tilt angle of the control panel is 90 degrees. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES...
  • Page 32 * Paper size: A3/LD or smaller. [ 2 ] First copy time 20ppm/25ppm/30ppm Approx. 4.3 sec. or less 35ppm/45ppm/50ppm Approx. 3.6 sec. or less e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 4...
  • Page 33 (A4/LT only) Size specified specified A4, LT, B5, A5-R, ST- 35.3 35.3 25.4 35.3 35.3 R, 8.5", SQ A4-R, B5-R, LT-R 25.4 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 5...
  • Page 34 A4-R, B5-R, LT-R 22.5 22.5 16.4 22.5 B4, LG, FOLIO, 19.0 19.0 16.4 19.0 COMPUTER A3, LD 16.4 16.4 16.4 16.4 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 6...
  • Page 35 A4, LT, B5, A5-R, ST- 25.3 25.3 25.3 R, 8.5", SQ A4-R, B5-R, LT-R 22.5 22.5 22.5 B4, LG, FOLIO, COMPUTER A3, LD © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 7...
  • Page 36 (A4/LT only) Size specified specified A4, LT, B5, A5-R, ST- R, 8.5", SQ A4-R, B5-R, LT-R B4, LG, FOLIO, COMPUTER A3, LD e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 8...
  • Page 37 B4, LG, FOLIO, COMPUTER A3, LD [ 3-3 ] Envelope 20ppm/25ppm/30ppm/35ppm/45ppm/50ppm Paper supply 2nd drawer Paper size COM10, Monarch, CHO-3, YOU-4 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 9...
  • Page 38 1st drawer. * The finisher, saddle stitch finisher, and hole punch unit not installed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 10...
  • Page 39 JPEG, Multi/Single page TIFF, Multi/Single page PDF, Slim PDF, Multi/Single page XPS * When scanning single-sided A4/LT landscape originals using RADF/DSDF © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 11...

  • Page 40: Internet Fax

    Message Page by page division [ 2 ] Internet FAX receiving Format of receive attachment TIFF-FX (Profile S, F, J) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 12...
  • Page 41 Single TIFF, Multi-TIFF, Single PDF, Multi PDF Send to E-mail Single TIFF, Multi-TIFF, Single PDF, Multi PDF Send to I-Fax TIFF-S Send to PSTN- © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 13...
  • Page 42 CND: China CNS: China ARD: Argentina JPD: Japan Notes: Check that the above accessories are correctly co-packed at the time of unpacking. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 14...

  • Page 43: System List

    System List Fig. 2-1 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 15...
  • Page 44 Fig. 2-2 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 16...
  • Page 45 • When the main memory with 2 GB is replaced with a 4 GB one, set the value of this code to “1”. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 17...
  • Page 46 Printer/Scanner Enabler (for ASD) GB-2330Node e-BRIDGE Plus for Zone OCR GB-2300Node Embedded Applications For Office365 • e-BRIDGE Plus for OneDrive for Business V3.0 (Node) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 18...
  • Page 47 • e-BRIDGE Plus for SharePoint Online V3.0 (Node) GB-2320Node Embedded Applications For Office365 • e-BRIDGE Plus for Exchange Online V3.0 (Node) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 19...
  • Page 48 PS-ZT5018E(1) (for Europe) PS-ZT5018C(1) (for China) PS-ZT5018C(8) (for China) PS-ZT5018CM(1) (for China) PS-ZT5018CM(8) (for China) PS-ZT5018P(1) (for Asia) PS-ZT5018T(1) (for Taiwan) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2 - 20...

  • Page 49: Sectional View

    OUTLINE OF THE MACHINE Sectional View 20ppm/25ppm/30ppm Fig. 3-1 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 1...
  • Page 50 A14/A15 20ppm/25ppm/30ppm Fig. 3-2 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 2...
  • Page 51 Exit section cooling fan Bypass feed clutch Toner cartridge 1st transport sensor Main power switch Registration sensor ADU interlock switch Registration roller (metal) Switching regulator cooling fan © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 3...

  • Page 52: Electric Parts Layout

    Electric Parts Layout [A] Scanner unit, control panel THMO4 Fig. 3-3 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 4...
  • Page 53 [B] Power supply, switch, developer unit THMO3 HVPS THMS4 DAMP LVPS Fig. 3-4 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 5...
  • Page 54 Laser unit, fuser unit, toner cartridge LAMP1, LAMP2, LAMP3 THMS2 THMS3 THMO1 THMO2 CTIF THMS1 CTRG Fig. 3-5 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 6...
  • Page 55 [D] Drive unit SRAM Main memory EEPROM Fig. 3-6 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 7...
  • Page 56 [E] Automatic duplexing unit, transfer unit, exit unit 20ppm/25ppm/30ppm CLT1 Fig. 3-7 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 8...
  • Page 57 35ppm/45ppm/50ppm SOL1 CLT1 Fig. 3-8 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 9...
  • Page 58 [F] Bypass feed unit CLT2 SW10 Fig. 3-9 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 10...
  • Page 59 [G] Drawer unit CLT5 CLT6 CLT3 CLT4 SW11 SW12 SW８ Fig. 3-10 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 11...

  • Page 60: Symbols And Functions Of Various Components

    EXIT-FAN Cooling down the exit section [E] Automatic Fig. 3-8 34-25 Exit section cooling fan 35ppm/45ppm/50ppm only duplexing unit, transfer unit, exit unit e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 12...

  • Page 61: Sensors And Switches

    Detecting the paper transport at [E] Automatic Fig. 3-7 20-5 Registration sensor the registration roller section duplexing unit, Fig. 3-8 transfer unit, exit unit © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 13...
  • Page 62 Feed cover opening/closing detection feed unit switch SW11 CST1-SW Detecting the presence of the 1st [G] Drawer unit Fig. 3-10 6-54 1st drawer detection switch drawer e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 14...

  • Page 63: Electromagnetic Clutches

    Changing the paper transport [E] Automatic Fig. 3-8 39-30 Reverse gate solenoid route at the exit section duplexing unit, 35ppm/45ppm/50ppm only transfer unit, exit unit © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 15...
  • Page 64 (SYS board) PWA-H-ADU Driving the ADU motor [E] Automatic Fig. 3-7 33-1 ADU board (ADU board) duplexing unit, Fig. 3-8 transfer unit, exit unit e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 16...

  • Page 65: Lamps And Heaters

    Detecting the surface temperature [C] Laser unit, Fig. 3-5 31-5 Edge thermistor at the edge of the fuser roller fuser unit, (for preventing overheating) toner cartridge © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 17...
  • Page 66 Storing the setting or adjustment [D] Drive unit Fig. 3-6 8-23 Electrically Erasable value, etc. used for the control by Programmable Read Only the logic PC board Memory e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 18...
  • Page 67 ↓ Transfer assist bias: Improves transfer efficiency. ↓ © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 19...
  • Page 68 Transfer roller ← ← ← output • Transfer output Adjustable output ← ← ← (Constant current) • Transfer assist +475V ← ← ← bias e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 20...
  • Page 69 (600W x 2) (600W x 2 + 300W x (600W x 2) (600W x 2 + 300W x Turned ON/OFF by ← ← ← thermistor © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 21...

  • Page 70: Description Of Operation

    →When no button is pressed for a certain period of time, - Set number “1” and reproduction ratio “100%” are displayed. Equipment returns to the normal ready state. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 22...
  • Page 71 →Polygonal motor, main motor and exit motor OFF →Drum, fuser unit and developer unit stop →Fans return to the ready rotation →“READY” is displayed and the equipment enters the ready mode © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 23...
  • Page 72 →The equipment returns to the status before the interruption by pressing the [INTERRUPT] button. 4. Press the [START] button →The copying operation before the interruption is resumed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 24...

  • Page 73: Detection Of Abnormality

    / PFP drawers are inserted), LCF (PFP/equipment) performs initialization. ↓ Detects the presence of paper Tray-up motor ON – The tray goes up © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 25...
  • Page 74 ): E120 ↓ Copying operation is disabled ↓ Solution: The bypass paper sensor is turned OFF by removing the paper from the bypass tray. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 26...
  • Page 75 Paper jam (E020) Fig. 3-13 • Reverse sensor detects jamming of the leading edge of paper: 35ppm/45ppm/50ppm Exit sensor ON ↓ Less than regulation time © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 27...
  • Page 76 • During paper transporting from ADU: ADU entrance/exit sensors do not detect the paper at the fixed timing ↓ Paper jam (E510 or E520) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 28...
  • Page 77 Check the error code displayed on the control panel when “Call for service” appears, and handle the abnormality in reference to the error code table.  P. 8-6 “8.2 Error Code List” © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...

  • Page 78: Hibernation Function

    Shutting down during network initialization • First booting after the power is turned OFF in a procedure other than the correct one described in the Quick Start Guide e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 30...
  • Page 79 Fig. 3-14 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 80 [6] Original glass [7] Drive pulley [8] CCD board [9] Lens [10] Automatic original detection sensor [11] Carriage home position sensor [12] Platen sensor e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 32...
  • Page 81 Scan motor (M1) • 2-phase stepping motor • Driving the carriage-1 and carriage-2 Other Carriage home position sensor (S3) Platen sensor-1 (S20) Platen sensor-2 (S21) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 33...
  • Page 82 This is a plate to efficiently direct the light from the exposure lamp (EXP) to the surface of the original on the glass. Mirror-1 This mirror directs the light reflected from the original to the mirror-2 described later. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 34...
  • Page 83 The size of an original placed on the glass is instantly detected using the automatic original detection sensors (S1, S2) fixed on the base frame without moving the carriage-1. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 84 The Carriage speed of the original placed on the original glass in the color mode is the same as that in the black mode. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 36...

  • Page 85: Process Of Detection Of Original Size

    The exposure lamp does not emit light even when the platen cover is opened by 25 degrees. • The detected paper size of the original is not correct. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 86 A4-R Size 6 Size 7 Size 8 Fig. 3-21 Sensor detection points [LT Series] Size 1 ST-R Size 2 LT-R Size 3 Fig. 3-22 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 38...
  • Page 87 The unit must not be disassembled in the field as they are very sensitive to dust and finely adjusted at the factory. Fig. 3-23 [1] Polygonal motor [2] Slit glass © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 39...

  • Page 88: Laser Precautions

    “CAUTION. HOT”, “CAUTION. HIGH VOLTAGE”, “CAUTION. LASER BEAM”, etc. to see if there is any dirt on their surface and if they are properly stuck to the equipment. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 40...
  • Page 89 2nd drawer paper width detection switch 1st drawer paper stock sensor (S10) 2nd drawer paper length detection switch 1st drawer pick-up roller 2nd drawer detection switch © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 41...
  • Page 90 Registration roller (metal) 1st/2nd transport sensor S16/S9 Transport roller Registration roller clutch CLT1 Hi-speed clutch CLT5 Low-speed clutch CLT6 Feed cover opening/closing switch SW10 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 42...
  • Page 91 12.1st transport sensor (S16) This sensor detects whether paper from each paper source is being transported or not. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 92 1st/2nd drawer feed clutch drive motor ( M2 ) ( CLT3/CLT4 ) Bypass feed roller Bypass feed clutch ( CLT2 ) Feed clutch Feed roller (H/L) (CLT5/CLT6) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 44...
  • Page 93 Paper is picked up by the movement of the feed clutch. When the feed clutch is turned ON, the pick-up roller and feed roller rotate, and the paper is picked up from the drawer. The paper is separated by the separation roller. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 94 High speed transportation is also performed when the paper is transported from the PFP to the registration position (When the PFP is connected). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 46...
  • Page 95 Fig. 3-28 [1] Bypass feed roller [2] Bypass separation roller [3] Spring © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 47...
  • Page 96 The positions of the guides and the pusher in cases of A3 and A4-R are shown below as examples. A4-R End guide Pusher Side guide Drawer paper size detection sensor-1/2 Fig. 3-30 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 48...
  • Page 97 By using the drawer paper size detection sensors 1 and 2, the level where the envelope drawer is installed is detected. Since the size of the paper in the envelope drawer is not detected automatically, it is necessary to set it manually. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 98 (Transport roller) 1st drawer tray-up motor (M11) Low-speed clutch (CLT6) (2nd drawer) 2nd drawer feed clutch (CLT4) 2nd drawer tray-up motor (M12) Fig. 3-31 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 50...
  • Page 99 7. Drives the paper exit options Drives the Bridge Kit and Job Separator by transmitting the rotation of the main motor through the gears and the timing belt to their gears. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 100 Transfer roller unit Transfer roller PM parts Separation needle Other Drum thermistor THMS4 High-voltage transformer HVPS TRU fan Process unit fan Ozone filter PM parts e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 52...
  • Page 101 This blade is pressed against the drum surface and scrapes off the residual toner from the drum surface. Recovery blade This blade catches the toner scraped off by the cleaning blade. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 53...
  • Page 102 The exhaust fan also helps the paper separation by absorbing the paper to post-transfer guide. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 54...
  • Page 103 EPU memory board Recovered toner supply mechanism (Toner recycling auger) Toner cartridge Toner cartridge PC board CTRG Toner cartridge interface PC board CTIF Toner motor © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 55...

  • Page 104: [ 1 ] General Description

    The drive of the toner recycling auger is transmitted by the mixer-3. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 56...
  • Page 105 For high speed Position of bracket hole Bottom (seen from the back side) 20ppm/25ppm/30ppm 35ppm/45ppm/50ppm Discharge LED Needle electrode Toner recovery roller Gear, Belt Fig. 3-35 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 57...
  • Page 106 They are further mixed and transported to the developer sleeve by the mixer-1. Drum cleaner Mixer-1 Toner recovery auger Mixer-2 Mixer-3 Toner cartridge Fresh toner Recovered toner Toner recycling auger Fig. 3-36 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 58...

  • Page 107: Functions Of The Toner Cartridge Pc Board (Ctrg)

    An IC chip is embedded in this board. Data such as identification information for the recommended TOSHIBA toner cartridge, thresholds to determine if the cartridge is nearly empty, and controlling data for the image quality to be optimal according to the toner characteristics are written in this chip.
  • Page 108 FS-08-5810. In order to designate the toner near-empty while the toner remaining amount is greater than the default value, set a larger value in FS-08-5810. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 60...
  • Page 109 The values of the toner remaining amount and the number of print sheets are the reference. They will vary depending on the printed images and usage conditions. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 110 [6] Fuser roller edge thermistor [7] Fuser roller center thermistor [8] Fuser roller side thermistor [9] Pressure roller [10] Exit sensor [11] Fuser roller separation finger e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 62...
  • Page 111 4. Separation fingers The separation fingers are installed, five above the pressure roller and five above the fuser roller, in order to separate the paper adhered on each roller. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...

  • Page 112: Operation

    The thermistors control the temperature of fuser roller and detect temperature abnormalities. If the temperature becomes excessively high, the thermostat is opened to stop the power supply to the heater lamps. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 64...

  • Page 113: Heater Control Circuit

    Temperature control circuit AC line DC line Relay OFF signal are only installed for 35ppm/45ppm/50ppm. Relay OFF circuit LGC board Fig. 3-39 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 65...
  • Page 114 OFF the power when one of these temperatures exceeds the specified temperature. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 66...
  • Page 115 On usual or above 240°C or above 240°C or above Thermistor (HTERR signal: L) C443 100°C Center:100°C or below Side: 100°C 100°C or below © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 67...
  • Page 116 On usual or below 40°C or below 40°C or below C450 The WAIT On usual control according to temperatures is 1 minute or more. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 68...
  • Page 117 * The figures in the “Error code” and “Counter” fields with parentheses denote that an error status has not yet been determined (= error status is detected only once). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 118 [2] Reverse sensor [3] Reverse gate solenoid [4] Upper exit roller [5] ADU entrance sensor [6] Exit sensor [7] Reverse gate [8] Reverse roller e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 70...
  • Page 119 7. Reverse gate solenoid (SOL1) (only installed for 35ppm/45ppm/50ppm) This reverse gate solenoid drives the reverse gate and switches the paper transport path (exit section of reverse section). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...
  • Page 120 The figure shown below is the layout of the driving gears of the lower exit roller. (35ppm/45ppm/ 50ppm) Lower exit roller Main motor Forward Fig. 3-43 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 72...
  • Page 121 [ 20ppm/25ppm/30ppm ] [ 35ppm/45ppm/50ppm ] Fig. 3-44 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 73...
  • Page 122 Composition ADU motor M5: Stepping motor ADU entrance sensor ADU exit sensor Reverse sensor ADU driving PC board Upper transport roller Lower transport roller e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 74...

  • Page 123: Description Of Operations

    For the 20/25/30 ppm models, the duplex printing operation varies depending on the size of the paper, single-paper circulation and alternateness circulation. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 75...

  • Page 124: Drive Of Adu

    Fig. 3-45 [1] ADU motor [2] Gear [3] Timing belt [4] Upper transport roller [5] Timing belt [6] Lower transport roller e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 76...

  • Page 125: Explanation Of Functions

    ON after installing the equipment. The damp heater (including the DAMP board) is an option in NAD/MJD model, and is installed as standard device in other models. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A...

  • Page 126: Operation Of Dc Output Circuits

    When the dial-in function is set to be enabled When operation is being performed in the self-diagnosis mode (Disabled until the main power switch is turned OFF) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 78...
  • Page 127 Only DC voltage and +5VS are output from the power supply unit. The [ENERGY SAVER] button is monitored and the LED of the main power switch is lit. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE...

  • Page 128: Output Channel

    The following are output channels for the cover switch line. Cover switch line Connector Pin No. Voltage Destination CN512 +24VD1 LGC board CN513 +24VD3 SYS board CN516 +24VD5 Finisher e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 80...
  • Page 129 Key copy counter / Coin controller Bridge unit / Job separator PFP/LCF +24VD3 RADF F203:4A (Time-lag) +24VD4 Finisher F204:5A (Time-lag) Primary fuse Part Fuse type F101 Switching regulator F102 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A OUTLINE OF THE MACHINE 3 - 81...
  • Page 130 © 2018-2020 Toshiba Tec Corporation All rights reserved OUTLINE OF THE MACHINE 3 - 82...

  • Page 131: Left Cover

    Open the front cover and pull out the 1st drawer. Remove 8 screws and take off the left cover [1]. [2] M4 x 8 [3] M3 x 8 Fig. 4-2 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 1...

  • Page 132: Receiving Tray

     P. 4-4 “4.1.7 Exit back cover” Remove 1 screw and take off the tray rear cover [1] by sliding it to the left. Fig. 4-4 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 2...

  • Page 133: Left Rear Cover

    Remove 2 screws and take off the left top cover [1]. Fig. 4-6 4.1.6 Left rear cover Remove 1 screw and take off the left rear cover [1] by lifting it up. Fig. 4-7 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 3...

  • Page 134: Right Front Cover

    Fig. 4-9 4.1.9 Right front cover Pull out the 1st and 2nd drawers. Open the front cover. Open the feed cover. Open the side cover. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 4...

  • Page 135: Right Rear Cover

    Remove the right top cover.  P. 4-4 “4.1.8 Right top cover” Move the control panel to the position as shown in the figure. Fig. 4-12 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 5...
  • Page 136 Control panel lower cover Make the control panel [1] level. Fig. 4-14 Remove 2 screws and take off the control panel lower cover [2]. Fig. 4-15 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 6...

  • Page 137: Front Right Cover

    Remove the right top cover.  P. 4-4 “4.1.8 Right top cover” Remove 2 screws and take off the rear top cover [1]. Fig. 4-17 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 7...

  • Page 138: Rear Cover

     P. 4-4 “4.1.9 Right front cover” Remove the front right cover.  P. 4-7 “4.1.13 Front right cover” Remove the developer unit.  P. 4-114 “4.8.1 Developer unit” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 8...
  • Page 139 Remove 5 screws and take off the inner cover [1]. Fig. 4-20 Disconnect 2 connectors and remove 2 screws [2]. Remove the front cover interlock switch [3]. Fig. 4-21 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 9...

  • Page 140: Control Panel Unit

    [ 1 ] Fig. 4-22 Remove 2 screws. Remove the control panel unit [1] by sliding it. [ 1 ] Fig. 4-23 Remove 4 screws. Fig. 4-24 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 10...
  • Page 141 Raise 2 hinges and remove the hinge cover [3]. [ 2 ] Fig. 4-25 Fig. 4-26 Remove 9 screws and take off the cover [3]. [ 3 ] Fig. 4-27 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 11...
  • Page 142 [ 5 ] [ 6 ] Fig. 4-28 Notes: When disconnecting the connector [5], release the lock and disconnect it. [ 5 ] Fig. 4-29 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 12...
  • Page 143 When disconnecting the connector [1], release the lock by raising the latch and disconnect it. [ 1 ] Fig. 4-31 Remove 6 buttons [3]. [ 3 ] [ 3 ] [ 3 ] [ 3 ] Fig. 4-32 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 13...

  • Page 144: Dsp Board

    When disconnecting the flat cable [2], release the lock by raising the latch [5] and remove the cable. [ 5 ] [ 2 ] Fig. 4-35 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 14...
  • Page 145 Fig. 4-38 Notes: When the DSP board has been replaced, perform FS-08-9050 (Panel calibration execution) before normal start-up.  P. 6-69 “6.11 Control Panel Calibration” © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 15...

  • Page 146: Scanner Unit

    Since the scanner unit is adjusted, do not loosen the 5 scanner fixing screws shown in the figures below. 2 screws on the right-hand surface of the equipment Fig. 4-39 3 screws on the left-hand surface of the equipment Fig. 4-40 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 16...
  • Page 147 [ 1 ] Fig. 4-41 Draw a mark-off line [2] on the edge of the front side frame on the left-hand surface. [ 2 ] Fig. 4-42 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 17...
  • Page 148 [4] in the same position in which it was removed. In addition, the rear left/right side of the scanner unit [4] touch the DF bracket [5] and [6]. [ 4 ] [ 6 ] [ 5 ] Fig. 4-44 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 18...
  • Page 149 1. Loosen the 3 screws on the left-hand surface. 2. Move the front left side of the scanner unit up and down. Fig. 4-45 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 19...

  • Page 150: Original Glass

    While taking care not to crush the cushion at the edge of the ADF original glass [2], slide it to the left side and then install the original glass [1]. Secure the original glass with 2 screws. [ 1 ] [ 2 ] Fig. 4-47 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 20...
  • Page 151 Loosen the fixing screw of the leaf spring. Slide the leaf spring [4] by 1 mm in the direction indicated by arrow No. 2 and tighten the fixing screw temporarily. [ 4 ] Fig. 4-50 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 21...
  • Page 152 Loosen the fixing screw of the leaf spring. By means of the tension of the leaf spring, press the ADF original glass against the original glass. Tighten the fixing screw. Fig. 4-53 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 22...
  • Page 153 [ 6 ] Fig. 4-56 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 23...
  • Page 154 Secure the original glass [1] with 2 screws. [ 1 ] Fig. 4-58 (10) Secure the left top cover [3] with 2 screws. [ 3 ] Fig. 4-59 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 24...

  • Page 155: Lens Cover

     P. 4-25 “4.3.3 Lens cover” Remove 1 screw and disconnect 1 connector [1], and then take off the automatic original detection sensor-1 [2]. Fig. 4-61 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 25...
  • Page 156  P. 4-25 “4.3.3 Lens cover” Remove 1 screw and take off the automatic original detection sensor with the bracket [1]. Fig. 4-63 Remove the HDMI cable [2]. Fig. 4-64 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 26...
  • Page 157 When installing the CCD lens unit, the same number of lines needs to be visible. Fig. 4-66 • When replacing the lens unit, do not touch the screws (7 places). Fig. 4-67 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 27...

  • Page 158: Exposure Lamp (Exp)

    Exposure lamp (EXP) Remove the original glass.  P. 4-20 “4.3.2 Original glass” Remove the front top cover.  P. 4-5 “4.1.11 Front top cover” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 28...
  • Page 159 Do not remove the black screw which can be seen through the frame hole. Fig. 4-70 • To move the carriage, manually rotate the drive pulley [3]. Fig. 4-71 Remove 1 screw [2]. Fig. 4-72 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 29...

  • Page 160: Scan Motor (M1)

    Take off the rear top cover.  P. 4-7 “4.1.14 Rear top cover” Remove the rear cover.  P. 4-8 “4.1.15 Rear cover” Disconnect 1 connector. Fig. 4-74 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 30...
  • Page 161 Remove 2 screws and take off the scan motor [2]. Fig. 4-76 Notes: Pay attention to the size (length) of the screws. If incorrect ones are used, the motor could be damaged. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 31...
  • Page 162 Fig. 4-78 Disconnect 2 connectors and take off the platen sensor assembly [1]. Fig. 4-79 Notes: When installing, be careful not to connect each different connector. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 32...
  • Page 163 Move carriage-1 [1] to the leftmost side. Make sure that the screws on carriage-1 can be seen from the frame holes [2]. Fig. 4-81 Notes: To move the carriage, manually rotate the drive pulley [3]. Fig. 4-82 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 33...
  • Page 164 Slide the front of the carriage-1 [1] toward the direction of the arrow shown in the figure, while trying not to touch the mirror [6]. Then remove the carriage-1 [1]. Fig. 4-85 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 34...
  • Page 165 [8] of carriage-1 and fix them with screws. • After installing, move carriage-1 to the leftmost side and check the flat cable [4] for any twists. Fig. 4-87 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 35...
  • Page 166 The wire should come out of the slot of the wire holder jig [1] and be passed under the jig arm [2]. • When installing the wire holder jig, be careful of the orientation. Fig. 4-89 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 36...
  • Page 167 Rotate carriage-2 [6] while trying not to touch the mirror. Then remove carriage-2 [6]. Fig. 4-91 Notes: Replace mirror-2 and -3 together with carriage-2 [6]. Do not remove mirror-2 and -3. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 37...
  • Page 168 It is not necessary to adjust the carriage wire tension since a certain tension is applied to the carriage wires through the tension springs. Make sure the tension applied to the wire is normal. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 38...
  • Page 169 Wind the wires tightly so that they are in complete contact with the surface of the pulleys. • Each turn should be pushed against the previously wound turn so that there is no space between them. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 39...
  • Page 170 The wire should come out of the slot of the wire holder jig [9] and be passed under the jig arm [10]. • When installing the wire holder jig, be careful of the orientation. [10] Fig. 4-96 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 40...
  • Page 171 Notes: • Be sure that the fasten terminal of the thermostat is connected securely. • Be sure that the thermostat is attached to the plate. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 41...

  • Page 172: Laser Optical Unit

    Fig. 4-99 Remove 1 screw and take off the duct [1]. Fig. 4-100 Remove the sponge [3] from the laser optical unit [2]. Fig. 4-101 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 42...
  • Page 173 Remove the flat cable [6] from the laser optical unit. Fig. 4-103 Remove 1 screw and take off the laser optical unit [2]. Fig. 4-104 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 43...
  • Page 174 Hold the laser optical unit vertically. Do not press the top of the unit where the polygonal motor is installed with your hands or other things. Fig. 4-105 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 44...
  • Page 175 Move the projection portion [3] on the front side and the rear side of the bypass unit [2] to the wider part of the groove of the hinge stoppers [4]. Fig. 4-107 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT...

  • Page 176: Bypass Feed Roller

    Disconnect 1 connector and take off the bypass tray unit [2]. Fig. 4-109 4.5.2 Bypass feed roller Open the bypass tray [1]. Tip the paper holder release lever [2] to release the pressure. Fig. 4-110 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 46...
  • Page 177 Remove the stopper [4] from the bypass feed roller [3]. Fig. 4-111 Press the collar [5] toward the rear side to release the lock. Fig. 4-112 Remove the bypass feed roller [3]. Fig. 4-113 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 47...
  • Page 178 Fig. 4-114 Notes: When installing the bypass feed roller [3], fit the convex portion on the roller with the concave portion on the equipment. Fig. 4-115 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 48...

  • Page 179: Bypass Separation Roller

    Remove the bypass feed roller.  P. 4-46 “4.5.2 Bypass feed roller” Lift the bypass separation roller [1] to remove it. Fig. 4-116 Fig. 4-117 Fig. 4-118 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 49...
  • Page 180 Open the bypass tray [1] and pull out the slide tray [2]. Fig. 4-120 Remove 1 screw from back side of the bypass tray. Take off the paper size detection board cover [3]. Fig. 4-121 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 50...

  • Page 181: Bypass Paper Sensor (S8)

    Bypass paper sensor (S8) Remove the bypass feed clutch.  P. 4-168 “4.12.2 Bypass feed clutch (CLT2)” Remove 2 screws from the automatic duplexing unit [1]. Fig. 4-124 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 51...
  • Page 182 Remove 2 screws and take off the paper guide (middle) [3]. Fig. 4-126 Remove the stopper [5] from the bypass feed roller [4]. Fig. 4-127 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 52...
  • Page 183 Remove the clip [7]. Slide the shaft [8] toward the front side and remove the shaft [8]. Remove the collar [9]. Fig. 4-129 Release the harness [10] from the harness guide. Fig. 4-130 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 53...
  • Page 184 ADU opening/closing switch (SW5) Open the side cover. Release 2 hooks. Fig. 4-132 Pull out the ADU opening/closing switch [1], and disconnect 1 connector. Fig. 4-133 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 54...
  • Page 185  P. 4-8 “4.1.15 Rear cover” Disconnect 1 connector [1]. Fig. 4-134 Open the feed cover [2]. Fig. 4-135 Remove 4 screws and take off the stay [3]. Fig. 4-136 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 55...
  • Page 186 Release 2 latches [5]. Slide the transport guide [4] toward the front side, and then pull the transport guide [4] out toward you. Fig. 4-138 Remove 1 screw from the paper guide [6]. Fig. 4-139 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 56...
  • Page 187 Notes: When installing connectors, connect the black wire harness to the 1st transport sensor [8], and the blue wire harness to the registration sensor [9]. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 57...

  • Page 188: Paper Dust Holder

    Remove the registration roller clutch.  P. 4-91 “4.5.38 Registration roller clutch (CLT1)” Open the side cover. Remove the clip [2] from the registration roller [1]. Fig. 4-145 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 58...
  • Page 189 Remove 1 screw while holding the shaft of the registration roller [1], and then remove the bracket [2]. [ 1 ] [ 2 ] Fig. 4-148 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 59...
  • Page 190 Remove 2 washers [7], 1 E-ring [8], 1 gear [9] and 1 pin [6] from the registration roller [5]. [ 5 ] [ 7 ] [ 7 ] [ 6 ] [ 9 ] [ 8 ] Fig. 4-151 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 60...

  • Page 191: Feed Cover

    Press the rear hinge [4] on the rear side toward the front side. Remove the feed cover [1] while turning the feed cover [1] in the direction of the arrow. Fig. 4-154 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT...

  • Page 192: Transport Roller

    Open the feed cover [1]. Fig. 4-155 Remove 4 screws and take off the stay [2]. Fig. 4-156 Remove 1 screw from the transport guide [3]. Fig. 4-157 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 62...
  • Page 193 Remove the clip from the transport roller [5]. Fig. 4-159 Remove the transport roller [5] by sliding the bushing [6] toward the front side. Fig. 4-160 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 63...
  • Page 194 Remove 4 screws. Release 3 latches [1], and take off the cover [2]. Fig. 4-162 Disconnect 1 connector [3]. Release the latch and remove the feed cover opening/closing switch [4]. Fig. 4-163 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 64...
  • Page 195 Disconnect 1 connector [3]. Remove 2 screws and take off the cover [4]. Fig. 4-165 Release the latch, and remove the 2nd transport sensor [5]. Fig. 4-166 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 65...
  • Page 196 Tilt the lock lever [1] clockwise. Pull out the 1st drawer paper feed unit [2] toward you to remove Fig. 4-167 Notes: When installing, align the arrow of the 1st drawer paper feed unit with the guide before inserting. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 66...
  • Page 197 Release two latches and remove the 1st drawer separation roller guide [1]. Fig. 4-169 Remove the E-ring and take off the shaft [2]. Fig. 4-170 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 67...
  • Page 198 (Molykote HP-300) to the place [4] shown in the figure, and apply half a rice-sized grain of white grease (Molykote HP-300) to the 2 places [5] shown in the figure. Fig. 4-172 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 68...
  • Page 199 Tilt the lock lever [1] clockwise. Pull out the 2nd drawer paper feed unit [2] toward you to remove Fig. 4-173 Notes: When installing, align the arrow of the 2nd drawer paper feed unit with the guide before inserting. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 69...
  • Page 200 Release 2 latches and remove the 2nd drawer separation roller guide [1]. Fig. 4-175 Remove the E-ring and take off the shaft [2]. Fig. 4-176 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 70...
  • Page 201 Remove the 1st drawer paper feed unit.  P. 4-66 “4.5.15 1st drawer paper feed unit” Slide the guide [1] to the front side. Fig. 4-179 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 71...

  • Page 202: Separation Roller

    Remove the clip [2] and take off the separation roller [3]. Remove the clip [4] and take off the feed roller [5]. Release the latch and take off the pick-up roller [6]. Fig. 4-180 Separation roller Fig. 4-181 Feed roller Fig. 4-182 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 72...
  • Page 203 Remove the clip [2] and take off the separation roller [3]. Remove the clip [4] and take off the feed roller [5]. Release the latch and take off the pick-up roller [6]. Fig. 4-185 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT...

  • Page 204: Pick-Up Roller

    Separation roller Fig. 4-186 Feed roller Fig. 4-187 Pick-up roller Fig. 4-188 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 74...
  • Page 205 Disconnect 1 connector [1] from the rear side, and then release 2 latches. Fig. 4-189 Remove the 1st drawer detection switch [2] from the front side. Fig. 4-190 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 75...
  • Page 206 Disconnect 1 connector [1] from the rear side, and then release 2 latches. Fig. 4-191 Remove the 2nd drawer detection switch [2] from the front side. Fig. 4-192 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 76...
  • Page 207 Remove the rear cover.  P. 4-8 “4.1.15 Rear cover” Disconnect 1 connector [1], and then release the harness from the harness guide. Fig. 4-195 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 77...

  • Page 208: Upper Tray-Up Motor (M11)

     P. 4-77 “4.5.23 Upper tray-up motor unit” Release 4 latches and remove the cover [1]. Fig. 4-197 Take off the upper tray-up motor [2]. Fig. 4-198 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 78...

  • Page 209: Lower Tray-Up Motor (M12)

    Remove the upper tray-up motor unit.  P. 4-77 “4.5.23 Upper tray-up motor unit” Release 4 latches, and then remove the cover [1]. Fig. 4-201 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 79...
  • Page 210 Release 4 latches, and then remove the cover [1]. Fig. 4-203 Release 3 latches, and then remove the 2nd drawer paper stock sensor [2]. Fig. 4-204 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 80...
  • Page 211  P. 4-77 “4.5.24 Lower tray-up motor unit” Release 1 latch. Fig. 4-205 Feed out the sensor holder [1] to the front side, and then remove it. Fig. 4-206 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 81...
  • Page 212 Remove the 2nd drawer paper feed unit.  P. 4-69 “4.5.17 2nd drawer paper feed unit” Remove the upper tray-up motor unit.  P. 4-77 “4.5.23 Upper tray-up motor unit” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 82...
  • Page 213 Feed out the sensor holder [1] to the rear side and then remove it. Fig. 4-210 Notes: When installing, fix it using the sensor holder projection [2] and latch [3]. Fig. 4-211 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 83...
  • Page 214 Remove 1 spring [1] and disconnect the 2 connectors [2]. Notes: When installing, connect the yellow harness connector to the left side. Release the latch, and remove the switch holder [3]. Fig. 4-213 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 84...
  • Page 215 Remove 1 spring [1] and disconnect 2 connectors [2]. Notes: When installing, connect the yellow harness connector to the left side. Release the latch, and remove the switch holder [3]. Fig. 4-215 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 85...
  • Page 216  P. 4-8 “4.1.15 Rear cover” Disconnect 3 connectors [1] and release the harness from the harness guide. Fig. 4-217 Remove 3 clips. Fig. 4-218 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 86...
  • Page 217 Remove 3 bushings and 2 screws [2], and then take off the clutch cover [3]. Fig. 4-219 Remove the high speed transport clutch [4]. Fig. 4-220 Notes: When installing the clutch, attach a rotation stopper. Fig. 4-221 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 87...
  • Page 218 Disconnect 1 connector [1]. Remove 1 clip and the low speed transport clutch [2]. Fig. 4-222 Notes: When installing the clutch, attach a rotation stopper to the clutch cover. Fig. 4-223 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 88...
  • Page 219  P. 4-86 “4.5.33 High speed transport clutch (CLT5)” Remove the 1st drawer feed clutch [1]. Fig. 4-224 Notes: When installing the clutch, attach a rotation stopper. Fig. 4-225 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 89...
  • Page 220  P. 4-86 “4.5.33 High speed transport clutch (CLT5)” Remove the 2nd drawer feed clutch [1]. Fig. 4-226 Notes: When installing the clutch, attach a rotation stopper. Fig. 4-227 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 90...

  • Page 221: Registration Roller Clutch (Clt1)

    Remove the flywheel.  P. 4-91 “4.5.37 Flywheel” Disconnect 1 connector [1]. Remove the clip and take off the registration roller clutch [2]. Fig. 4-229 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 91...
  • Page 222 Disconnect 3 connectors [3]. Fig. 4-231 Remove 1 harness clamp [1] and disconnect 1 connector [2]. Release the harness from the harness guide. Fig. 4-232 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 92...
  • Page 223 Fig. 4-233 Remove 3 screws, and take off the paper feed drive unit [4]. Fig. 4-234 Notes: When replacing the gear, remove the clutch cover. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 93...
  • Page 224 Remove 2 screws and take off the clutch cover [2]. Fig. 4-236 Remove the 1st drawer paper feed clutch [3], 2nd drawer paper feed clutch [4], and high speed transport clutch [5]. Fig. 4-237 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 94...
  • Page 225 Fig. 4-239 Notes: When replacing the parts or performing machine refreshment, apply 2 rice-sized grains of white grease (Molykote EM-30L) to the shaft [7]. Fig. 4-240 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 95...
  • Page 226 Remove the paper feed drive gear. Fig. 4-241 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 96...

  • Page 227: Driving Section

    Remove 2 screws and take off the main motor [1]. Fig. 4-243 4.6.2 Main motor (M8) <20ppm/25ppm/30ppm> Remove the flywheel.  P. 4-91 “4.5.37 Flywheel” Disconnect 2 connectors. Fig. 4-244 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 97...
  • Page 228 Remove 2 screws and take off the main motor [1]. Fig. 4-245 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 98...

  • Page 229: Process Unit

    Push down the lever [1] and remove the toner cartridge [2] by pulling it toward you. Fig. 4-246 Loosen 2 screws and remove the process unit [3] by pulling it toward you. Fig. 4-247 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 99...

  • Page 230: Drum Cleaner Unit

    [ 1 ] Fig. 4-248 Remove 1 screw and take off the plate [2]. Disconnect 1 connector. [ 2 ] Fig. 4-249 Disconnect 2 connectors. Fig. 4-250 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 100...
  • Page 231 Be careful not to touch or scratch the drum surface at this time. • Do not deform the guide film [5] of developer unit by touching this. [ 5 ] Fig. 4-253 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 101...

  • Page 232: Discharge Led

    The number of the discharge LEDs for 20ppm/25ppm/30ppm differs from that for 35ppm/45ppm/ 50ppm, therefore do not install the LEDs in a wrong model. 20ppm/25ppm/30ppm 35ppm/45ppm/50ppm Fig. 4-256 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 102...

  • Page 233: Main Charger

    Push the lever [1] and pull out the main charger [2]. Notes: Be careful not to touch or scratch the drum surface at this time. Fig. 4-257 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 103...

  • Page 234: Main Charger Grid

    Release the main charger cleaner [1] from the hooks [2]. Then rotate the main charger cleaner [1] at 90 degrees to take it off. Fig. 4-259 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 104...

  • Page 235: Needle Electrode

    Remove the terminal cover [2] at rear side. Fig. 4-260 Remove the terminal [3] and spring [4]. Then take off the needle electrode [5]. Fig. 4-261 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 105...
  • Page 236 ( P. 4-103 “4.7.4 Main charger”) Rotate the lever [2] while pushing the latch [1]. Remove the lever [2] by pulling it toward you. Fig. 4-263 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 106...
  • Page 237 • Be sure to apply patting powder (lubricant) to the entire surface of the drum when it is replaced or it is installed/removed from the cleaner. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 107...

  • Page 238: Drum Cleaning Blade

    Notes: When replacing the drum separation fingers, make sure that the drum has been taken off first since the fingers may scratch the drum surface. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 108...

  • Page 239: Recovery Blade

    Remove the drum separation finger units. ( P. 4-108 “4.7.10 Drum separation finger”) Remove 2 screws, and take off the whole recovery blade [1] with the bracket. Fig. 4-268 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 109...

  • Page 240: Temperature/Humidity Sensor (S19)

    Remove the rear cover.  P. 4-8 “4.1.15 Rear cover” Remove 1 screw and take off the temperature/humidity sensor [1]. [ 1 ] Fig. 4-271 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 110...
  • Page 241 Remove 2 screws and take off the toner motor [2]. Fig. 4-274 Notes: Pay attention to the size (length) of the screws. If incorrect ones are used, the motor could be damaged. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 111...
  • Page 242 Disconnect 1 connector on the duct [1]. Fig. 4-275 Remove 1 screw and take off the duct [1]. Fig. 4-276 Release 8 latches and remove the duct cover [2]. Fig. 4-277 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 112...
  • Page 243 Be sure to unplug the power cable before starting this work. Remove the left cover.  P. 4-1 “4.1.2 Left cover” Disconnect 4 connectors and remove the main power switch [1]. Fig. 4-279 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 113...
  • Page 244 [ 1 ] Fig. 4-280 Remove 1 screw and take off the plate [2]. Disconnect 1 connector. [ 2 ] Fig. 4-281 Disconnect 2 connectors. Fig. 4-282 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 114...
  • Page 245 Be careful not to touch or scratch the drum surface at this time. • Do not deform the guide film [6] of developer unit by touching this. [ 6 ] Fig. 4-285 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 115...
  • Page 246 When installing the developer unit upper cover, make sure that the side seal comes between the developer unit upper cover and rubber seal on the cover. Side seal Rubber seal Developer unit upper cover Fig. 4-287 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 116...

  • Page 247: Filling Developer Unit With Developer Material

    Rotate the gear on the rear side of the developer unit to the direction of the arrow while filling the developer unit with the developer material. Spread out the developer material over the developer sleeve. Fig. 4-289 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 117...

  • Page 248: Drum Thermistor (Thms4)

    Remove the developer material. ( P. 4-116 “4.8.2 Removing developer material”) Disconnect 1 connector, remove 1 screw and take off the drum thermistor. Drum thermistor Connector Fig. 4-292 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 118...

  • Page 249: Guide Roller / Developer Sleeve

    Gear Recovered toner drive unit Fig. 4-294 Remove 2 plate springs fixing the doctor blade on its both ends. Plate spring Plate spring Fig. 4-295 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 119...
  • Page 250 Make a note of the position where the polarity adjustment lever is pointing. (Mark the position if needed.) When reassembling, match the polarity adjustment lever with the previously marked position on the scale. Plate spring Polarity adjustment lever Fig. 4-297 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 120...
  • Page 251 Remove 1 E-ring and take off the guide roller on the front side. Guide roller E-ring Fig. 4-299 (10) Remove 1 E-ring. Remove the arm and cam. E-ring Fig. 4-300 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 121...
  • Page 252 Bearing Bracket Fig. 4-302 (13) Take off 3 gears and 1 timing belt. Timing belt Gear Fig. 4-303 (14) Remove 1 pin and 1 pulley. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 122...
  • Page 253 (16) Remove the seal on the front side. Remove 1 E-ring and 1 bushing. Seal E-ring Bushing Fig. 4-305 (17) Take off the developer sleeve. Developer sleeve Fig. 4-306 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 123...
  • Page 254 Remove 2 bushings and 2 oil seals from the holder. (Replacement of Oil Seal:  P. 4-126 “4.8.8 Replacement of oil seal”) Oil seal Bushing Fig. 4-309 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 124...
  • Page 255 Remove the bushing and oil seal. (Replacement of Oil Seal:  P. 4-126 “4.8.8 Replacement of oil seal”) End section of mixer-1 Oil seal Bushing Fig. 4-312 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 125...

  • Page 256: Replacement Of Oil Seal

    Apply the grease (Alvania No.2; amount of 2 rice grains) on entire surface of the oil seal evenly. Inside Outside Grease Oil seal Fig. 4-315 Notes: Wipe off the excessive grease. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 126...
  • Page 257  P. 4-166 “4.12.1 Automatic duplexing unit (ADU)” Remove 4 screws and take off the bracket [1]. Fig. 4-316 Disconnect 1 connector and remove the transfer unit [2]. Fig. 4-317 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 127...
  • Page 258 Peel off the double-faced tape, and then remove the TRU fan [3]. Fig. 4-319 Notes: When installing, pass the harness [4] through the harness guide as shown in the figure. Fig. 4-320 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 128...

  • Page 259: Transfer Roller Unit

    4.9.4 Transfer roller Remove the transfer roller unit.  P. 4-129 “4.9.3 Transfer roller unit” Release 4 latches on the transfer roller unit. Fig. 4-322 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 129...
  • Page 260 Remove 2 collars [2], 1 gear [3] and 2 stoppers [4] from the transfer roller [1]. Fig. 4-324 Notes: When installing the bushing and gear, be careful of the orientation. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 130...

  • Page 261: Separation Needle

    Peel off the double-faced tape, and then remove the cover [1]. Fig. 4-325 Notes: When installing, insert the cover [1] into the lower side of the power supply plate [2]. Fig. 4-326 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 131...

  • Page 262: Ozone Filter

    Remove the separation needle [3] while trying not to deform it. Fig. 4-327 4.9.6 Ozone filter Open the side cover. Open the transfer unit [1]. Fig. 4-328 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 132...
  • Page 263 Remove the cover [2] by sliding it toward you. Fig. 4-329 Remove the ozone filter [3]. Fig. 4-330 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 133...

  • Page 264: Fuser Unit

    If the equipment and the fuser unit are left unused for a long time, install the pressure release parts (SPACER-PRS-INI) to release the pressure of the fuser unit. Fig. 4-331 Open the side cover. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 134...
  • Page 265 When installing the fuser unit, be sure to press it in until the lever goes up. If the lever goes down, the fuser unit has not been correctly installed. Fig. 4-333 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT...
  • Page 266 Fig. 4-334 • “H” is marked on the fuser unit for 35ppm/45ppm/50ppm for identification. “L” is marked on the fuser unit for 20ppm/25ppm/30ppm. Fig. 4-335 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 136...

  • Page 267: Front Side Cover

    Remove 2 screws and take off the rear side cover [1]. Fig. 4-337 Notes: When installing the cover, put the harness into the harness guide so that it will not be pinched by the cover. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 137...
  • Page 268 Remove the rear side cover.  P. 4-137 “4.10.3 Rear side cover” Remove 2 screws, and take off the paper entrance guide [1]. Fig. 4-339 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 138...

  • Page 269: Separation Finger

    Disconnect 1 connector [1]. Remove 2 screws and take off the pressure roller cover [2]. Fig. 4-341 Remove 3 screws and take off the cover [3]. Fig. 4-342 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 139...
  • Page 270 1. Lift up the separation finger and slide it toward you. 2. Slide the separation finger toward the front side and turn it as twist. 3. Remove the separation finger from the groove. Fig. 4-344 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 140...

  • Page 271: Exit Sensor (S5)

    Remove 2 screws and open the pressure roller cover [2]. Fig. 4-345 Release 1 latch and take off the sensor cover [3]. Fig. 4-346 Remove the actuator [4] and spring [5]. Fig. 4-347 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 141...

  • Page 272: Fuser Center Thermostat (Thmo1)/Fuser Front Thermostat (Thmo2)

    Fuser center thermostat (THMO1)/fuser front thermostat (THMO2) Remove the fuser roller cover.  P. 4-138 “4.10.4 Fuser roller cover” Remove 2 screws and take off the leaf spring [1]. Fig. 4-349 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 142...
  • Page 273  P. 4-137 “4.10.2 Front side cover” Remove the rear side cover.  P. 4-137 “4.10.3 Rear side cover” Remove the fuser roller cover.  P. 4-138 “4.10.4 Fuser roller cover” © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 143...
  • Page 274 Remove 2 screws and take off the lamp holder [1] on the rear side. Fig. 4-352 Disconnect 3 connectors. Fig. 4-353 Release 2 latches and remove the connector bracket [2]. Fig. 4-354 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 144...
  • Page 275 Release the harness from the harness guide. Fig. 4-356 Remove 3 screws and take off the center thermistor [4], side thermistor [5] and edge thermistor [6] with the bracket. Fig. 4-357 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 145...
  • Page 276 Fig. 4-359 • When installing, make sure that the edge thermistor [7] is in contact with the fuser roller. Fig. 4-360 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 146...
  • Page 277 Release the harness [3] from 3 harness guides. Remove 1 screw [4], and take off the lamp holder [5] on the front side. Fig. 4-362 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 147...
  • Page 278 Release 2 latches and remove the connector bracket [6]. Fig. 4-364 Remove 2 screws and remove the lamp holder [7] on the rear side. Fig. 4-365 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 148...

  • Page 279: Pressure Roller

    Remove the rear side cover.  P. 4-137 “4.10.3 Rear side cover” Disconnect 1 connector [1]. Remove 2 screws and take off the pressure roller cover [2]. Fig. 4-367 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 149...
  • Page 280 Remove 2 springs [2]. Fig. 4-368 Remove the pressure roller [4] by lifting up the pressure roller release lever [3]. Remove the 2 levers [5]. Fig. 4-369 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 150...

  • Page 281: Fuser Roller

    Remove the C-ring from the front side, and then remove the gear [1] and collar [2]. Fig. 4-370 Remove 1 C-ring and 1 washer [3] from the rear side, and then remove the collar [4]. Fig. 4-371 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 151...
  • Page 282 Remove the bearing [5]. Remove the fuser roller [6] by pulling it out toward the front side. Fig. 4-372 Notes: • Be sure not to damage the fuser roller. • When installing/removing the C-ring, not to deform it by overextended. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 152...
  • Page 283  P. 4-4 “4.1.7 Exit back cover” Remove 2 screws. Fig. 4-373 Disconnect the 1 connector [1], and remove the switch unit [2]. [ 1 ] [ 2 ] Fig. 4-374 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 153...
  • Page 284 [6] and release the front side insertion. Pull out the reverse unit [4] by tilting it [7]. [ 5 ] [ 4 ] [ 6 ] [ 7 ] Fig. 4-377 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 154...
  • Page 285 Paper exit unit <35ppm/45ppm/50ppm> Remove the fuser unit.  P. 4-134 “4.10.1 Fuser unit” Remove the reverse unit.  P. 4-153 “4.11.1 Reverse unit <35ppm/45ppm/50ppm>” © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 155...

  • Page 286: Paper Exit Unit

    Remove the fuser unit.  P. 4-134 “4.10.1 Fuser unit” Remove 3 screws and take off the paper exit unit [1]. [2]: Spring screw Fig. 4-381 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 156...
  • Page 287 Remove 1 E-ring [1], 1 gear [2], and 1 bushing [3]. Fig. 4-382 Remove 1 E-ring [4] and 1 bushing [5]. Fig. 4-383 Remove the exit roller / lower exit roller [6]. Fig. 4-384 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 157...
  • Page 288 Remove the paper exit unit.  P. 4-155 “4.11.2 Paper exit unit <35ppm/45ppm/50ppm>” Remove the exit back cover.  P. 4-4 “4.1.7 Exit back cover” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 158...
  • Page 289 Remove 1 screw and take off the exit motor assembly [1]. Fig. 4-387 Disconnect 1 connector from the exit motor assembly [1]. Fig. 4-388 Remove the belt [2]. Fig. 4-389 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 159...
  • Page 290  P. 4-153 “4.11.1 Reverse unit <35ppm/45ppm/50ppm>” Disconnect the 1 connector [1], remove 3 screws, and take off the reverse motor unit [2]. Fig. 4-392 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 160...
  • Page 291  P. 4-160 “4.11.6 Reverse motor (M13) <35ppm/45ppm/50ppm>” Remove 2 screws and take off the cover [1]. [ 1 ] Fig. 4-395 Remove the harness from the harness guide. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 161...

  • Page 292: Remove 2 Screws

    Lift up the plunger [3] and take off the reverse gate solenoid [4] and 2 brackets [5] together. [ 4 ] [ 3 ] [ 5 ] [ 5 ] Fig. 4-398 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 162...
  • Page 293 Remove 2 screws and take off the cover [1]. [ 1 ] Fig. 4-400 Remove the 2 springs [2] applying pressure to the idling roller. [ 2 ] [ 2 ] Fig. 4-401 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 163...
  • Page 294 When replacing the idling roller or idling roller shaft, apply 1 rice sized grain of white grease (Molykote EM-30L) to the 2 place [8] shown in the figure 1 lap evenly. Fig. 4-404 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 164...

  • Page 295: Reverse Roller

    [4]. [ 5 ] [ 4 ] [ 2 ] Fig. 4-405 [ 3 ] [ 1 ] [ 4 ] Fig. 4-406 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 165...

  • Page 296: Automatic Duplexing Unit (Adu)

    Remove 1 screw. And then take off the wire end bracket [3] by sliding it toward the direction of the arrow shown in the figure. Fig. 4-408 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 166...
  • Page 297 Slide the rear hinge [4] toward the rear side and pull it out from the automatic duplexing unit. Fig. 4-410 Slightly lift up the automatic duplexing unit [5], and then remove it by sliding it toward the rear side. Fig. 4-411 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 167...
  • Page 298  P. 4-166 “4.12.1 Automatic duplexing unit (ADU)” Release the harness [1] from the harness guide. Fig. 4-413 Remove 1 screw and take off the clutch cover [2]. Fig. 4-414 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 168...
  • Page 299 Disconnect 1 connector and remove the bypass feed clutch [5]. Fig. 4-416 Notes: When installing the bypass feed clutch, attach the stopper [6] to the projection. Fig. 4-417 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 169...
  • Page 300  P. 4-168 “4.12.2 Bypass feed clutch (CLT2)” Remove 1 ground cable fixing screw. Fig. 4-418 Remove 2 screws and take off the cover [1]. Fig. 4-419 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 170...
  • Page 301  P. 4-168 “4.12.2 Bypass feed clutch (CLT2)” Remove the ADU middle cover.  P. 4-175 “4.12.6 ADU middle cover <20ppm/25ppm/30ppm>” Remove 1 ground cable fixing screw. Fig. 4-421 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 171...
  • Page 302 Remove 4 screws and take off the ADU guide assembly [1]. Fig. 4-422 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 172...
  • Page 303  P. 4-170 “4.12.3 ADU guide assembly <35ppm/45ppm/50ppm>” Remove 4 screws and take off the ADU upper cover [1]. Fig. 4-423 Disconnect 2 connectors. Fig. 4-424 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 173...
  • Page 304 Release the harness [2] from the harness guide. Fig. 4-425 Remove 3 screws. Fig. 4-426 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 174...
  • Page 305 Remove the automatic duplexing unit (ADU).  P. 4-166 “4.12.1 Automatic duplexing unit (ADU)” Remove 4 screws, and take off the ADU middle cover [1]. Fig. 4-428 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 175...
  • Page 306 Remove 1 ground cable fixing screw. Fig. 4-430 Disconnect 3 connectors [2] and remove 2 screws, and then remove the ADU control PC board [3]. Fig. 4-431 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 176...
  • Page 307 Remove 1 ground cable fixing screw from the ADU guide assembly [1]. Fig. 4-432 Disconnect 3 connectors and take off the ADU control PC board [2]. Fig. 4-433 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 177...
  • Page 308 Remove 1 ground cable fixing screw [2]. Remove 2 screws. Fig. 4-435 Disconnect 1 connector and take off the ADU motor assembly [3]. Fig. 4-436 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 178...
  • Page 309  P. 4-171 “4.12.4 ADU guide assembly <20ppm/25ppm/30ppm>” Remove 2 screws from the ADU guide assembly [1]. Fig. 4-438 Disconnect 1 connector and remove the ADU motor assembly [2]. Fig. 4-439 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 179...
  • Page 310  P. 4-170 “4.12.3 ADU guide assembly <35ppm/45ppm/50ppm>” <20ppm/25ppm/30ppm>  P. 4-171 “4.12.4 ADU guide assembly <20ppm/25ppm/30ppm>” Disconnect 1 connector [2] from the ADU guide assembly [1]. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 180...
  • Page 311 Bend the rib [2] of the ADU guide assembly [1] to remove the collar [3]. Fig. 4-443 Remove the collar [4], and then take off the transfer roller (upper) [5]. Fig. 4-444 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 181...
  • Page 312 Remove the collar [8], and then take off the transfer roller (lower) [9]. Fig. 4-446 Notes: • Be sure to attach the belt [10] when carrying out installation. Fig. 4-447 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 182...
  • Page 313 Remove the ADU middle cover.  P. 4-173 “4.12.5 ADU middle cover <35ppm/45ppm/50ppm>” Release the latch and take off the reverse sensor [1]. Fig. 4-449 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 183...
  • Page 314 Disconnect 2 connectors [2] from the rear side of the ADU interlock switch cover. Release the latch [4] and remove the ADU interlock switch [3]. Fig. 4-451 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 184...
  • Page 315 Disconnect 2 connectors [2] from the rear side of the ADU interlock switch cover. Release the latch [4] and remove the ADU interlock switch [3]. Fig. 4-453 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 185...
  • Page 316 Remove the ADU guide assembly.  P. 4-170 “4.12.3 ADU guide assembly <35ppm/45ppm/50ppm>” Disconnect 1 connector and remove the exit section cooling fan [1]. Fig. 4-454 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 186...

  • Page 317: Removal And Installation Of Options

    Turn the main power switch of the equipment off. Disconnect the power cable. Take off the connector cover. Fig. 4-455 Disconnect 1 connector. Fig. 4-456 Install the connector cover. Fig. 4-457 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 187...
  • Page 318 Remove 1 screw and take off the ground cable. Disconnect 2 connectors. [1] Damp heater harness (JPD) [2] Signal harness Fig. 4-459 Remove 6 screws and take off the rear cover. Fig. 4-460 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 188...
  • Page 319 (10) Remove 2 screws and take off the SYS board cover. Fig. 4-461 (11) Disconnect 1 connector. Fig. 4-462 (12) Install the SYS board cover with 2 screws. Fig. 4-463 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 189...
  • Page 320 (14) Connect 2 connectors. Install the ground cable with 1 screw. [1] Damp heater harness [2] Signal harness Fig. 4-465 (15) Install the cover with 1 screw. Fig. 4-466 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 190...
  • Page 321 (16) Remove 4 screws and take off 2 brackets. Fig. 4-467 (17) Remove 2 screws and 1 washer. Fig. 4-468 (18) Open the dual scan document feeder. Remove 2 screws. Fig. 4-469 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 191...

  • Page 322: Reversing Automatic Document Feeder

    Turn the main power switch of the equipment off. Disconnect the power cable. Take off the connector cover. Fig. 4-471 Disconnect 1 connector. Fig. 4-472 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 192...
  • Page 323 Install the connector cover. Fig. 4-473 Remove 2 screws and take off 1 bracket. Fig. 4-474 Remove the cover. Fig. 4-475 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 193...
  • Page 324 (10) Open the reversing automatic document feeder. Remove 2 screws. Fig. 4-477 (11) Remove the reversing automatic document feeder by sliding it toward the rear side. Fig. 4-478 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 194...

  • Page 325: Paper Feed Pedestal

    Remove 1 screw and take off the ground cable. Disconnect 1 connector. Fig. 4-480 Remove 3 screws and take off 2 fixing brackets on the rear side. Fig. 4-481 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 195...
  • Page 326 Install the cover with 1 screw. Fig. 4-482 Pull out the drawer. Fig. 4-483 Remove 3 screws and take off 2 fixing brackets on the front side. Fig. 4-484 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 196...

  • Page 327: Large Capacity Feeder

    Press the [ON/OFF] button on the control panel to shut it down. Turn the main power switch of the equipment off. Disconnect the power cable. Remove 1 screw and take off the cover. Fig. 4-487 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 197...
  • Page 328 Fig. 4-488 Remove 3 screws and take off 2 fixing brackets on the rear side. Fig. 4-489 Install the cover with 1 screw. Fig. 4-490 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 198...
  • Page 329 Pull out the drawer. Fig. 4-491 Pull out the large capacity feeder drawer. Fig. 4-492 (10) Install the right drawer. Fig. 4-493 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 199...
  • Page 330 (11) Remove 4 screws and take off 2 fixing brackets on the front side. Fig. 4-494 (12) Install the large capacity feeder drawer. Fig. 4-495 (13) Install the drawer. Fig. 4-496 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 200...

  • Page 331: Bridge Kit

    Remove the exit back cover. Disconnect 1 connector. Fig. 4-498 Remove 1 screw and take off the front cover of the bridge kit. Fig. 4-499 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 201...
  • Page 332 Fig. 4-501 Lift the bridge kit up to pull out the hook, and pull the bridge kit toward the front side to remove it. Fig. 4-502 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 202...
  • Page 333 Turn the main power switch of the equipment off. Disconnect the power cable. Remove the connector cover. Fig. 4-503 Disconnect 1 connector. Fig. 4-504 Install the connector cover. Fig. 4-505 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 203...
  • Page 334 Fig. 4-506 Press the button to release the lock. Pull out the finisher. Fig. 4-507 Remove 1 screw and take off 1 bracket. Fig. 4-508 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 204...
  • Page 335 (10) Return the finisher to the installation position temporarily by sliding it. Fig. 4-509 (11) Remove 3 screws and take off the cover. Fig. 4-510 (12) Remove 1 screw. Fig. 4-511 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 205...

  • Page 336: Saddle Stitch Finisher

    Press the [ON/OFF] button on the control panel to shut it down. Turn the main power switch of the equipment off. Disconnect the power cable. Remove the connector cover. Fig. 4-513 Disconnect 1 connector. Fig. 4-514 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 206...
  • Page 337 Install the connector cover. Fig. 4-515 Open the finisher cover and remove 1 fixing screw. Pull out the lever. Fig. 4-516 Remove the finisher. Fig. 4-517 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 207...
  • Page 338 Turn the main power switch of the equipment off. Disconnect the power cable. Remove the connector cover. Fig. 4-518 Disconnect 1 connector. Fig. 4-519 Install the connector cover. Fig. 4-520 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 208...
  • Page 339 Take off the finisher with the hole punch unit. Notes: Be careful not to fell the finisher when moving only the finisher unit. Fig. 4-523 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 209...
  • Page 340 Turn the main power switch of the equipment off. Disconnect the power cable. Remove the connector cover. Fig. 4-524 Disconnect the connector. Fig. 4-525 Install the connector cover. Fig. 4-526 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 210...
  • Page 341 Take off the finisher with the hole punch unit. Notes: Be careful not to fell the finisher when moving only the finisher unit. Fig. 4-529 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 211...
  • Page 342 Turn the main power switch of the machine off. Disconnect the power cable. Remove the connector cover. Fig. 4-530 Disconnect 1 connector. Fig. 4-531 Install the connector cover. Fig. 4-532 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 212...

  • Page 343: Job Separator

    Press the [ON/OFF] button on the control panel to shut it down. Turn the main power switch of the equipment off. Disconnect the power cable. Remove the tray. Fig. 4-535 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 213...
  • Page 344 Open the side cover. Remove 1 screw and take off the exit back cover. Fig. 4-536 Disconnect 2 connectors. Fig. 4-537 Loosen 2 screws and take off the front cover of job separator. Fig. 4-538 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 214...
  • Page 345 Disconnect the power cable. Remove the tray. Fig. 4-540 Open the side cover. Remove 1 screw and take off the exit back cover. Fig. 4-541 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A DISASSEMBLY AND REPLACEMENT 4 - 215...
  • Page 346 Disconnect 1 connector. Fig. 4-542 Remove 2 screws and take off the job separator. Fig. 4-543 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved DISASSEMBLY AND REPLACEMENT 4 - 216...

  • Page 347: Self-Diagnostic Mode

    Recovers the equipment from particular errors such as F800 or F900. * Only the modes which are available for this equipment are displayed on each menu. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 1...
  • Page 348 *1 FS menu: Select the mode and press [Next]. HS menu: Select the icon of the mode. *2 Press [Classic] displayed at the upper right of the menu. *3 This is not used generally. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 2...
  • Page 349 [D] Changing/setting of the service password The [SETTINGS] screen is displayed by press [SETTINGS] on [FS Menu]. Press [Service Password] to change or reset the service password. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 3...
  • Page 350 [FS-05-1234-56] or [Perform FS-05-1234-56] is taken for explanation purposes. Start FS Menu by pressing the [ON/OFF] button while pushing the [FUNCTION CLEAR] and [START] buttons simultaneously. Fig.5-3 Select [05 ADJUSTMENT MODE] and press [Next]. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 4...
  • Page 351 [FAX]: In case of [FS-11], [FS-12] or [FS-13] is given in the explanations, select [FAX] in the [FS Menu] and then press [Next] to choose each mode. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 5...
  • Page 352 [C] When a particular setting condition is applied: The setting value is given at the end of the description by dividing with “:” (colons). Example: [FS-08-8911:3]: “3” is set for FS-08-8911. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 6...
  • Page 353 Enter the user name and password if necessary. * Press [USER FUNCTIONS] on the HOME screen. Press the [Gear] icon on the upper left of the screen for at least 3 seconds. Fig.5-6 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 7...
  • Page 354 • In case the password is forgotten, ask the administrator to reset the service password. • Note that the user data are deleted at that time. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 8...

  • Page 355: Output Check

    Input check The status of each input signal can be checked by operating the [F1], [F2] and the digital keys. Fig.5-8 Operation procedure: Refer to SELF-DIAGNOSIS CODE. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 9...
  • Page 356  P. 7-5 “7.4 PM Support Mode” <Operation procedure> [FS] (Operation started) [20] Exit 21 EPU REPLACE MODE  P. 7-11 “7.6 21 EPU Replacement Mode” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 10...
  • Page 357 • The buttons on the control panel keep blinking while data are being stored in the USB device. Do not disconnect the USB device while data are being stored. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE...

  • Page 358: List Printing

    Job log/Message log FAX function code (13) data list Output all CSV files 300 * * (05) adjustment value difference and (08) setting value difference are not output. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 12...
  • Page 359 CODE DATA CODE DATA 2000 3860-0 4830 5920 Fig.5-9 The selected adjustment codes and the current adjustment value for each code are output in a list. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 13...
  • Page 360 CODE DATA CODE DATA 2010 2880 3040 3070-3 Fig.5-10 The selected setting codes and the current setting value for each code are output in a list. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 14...
  • Page 361 105, 106, 107, 108, 109, 110, 111, 112, Fig.5-11 The selected setting codes and the current setting value for each code are output in a list. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 15...
  • Page 362 PM units. Use this list for confirming the PM units to be replaced at each PM. See the following page for PM:  P. 7-1 “7. PREVENTIVE MAINTENANCE (PM)” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 16...
  • Page 363 Fig.5-13 Pixel counter data (toner cartridge reference) are output in a list. See the following page for the pixel counter:  P. 5-52 “5.20 Pixel Counter” © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 17...
  • Page 364 Fig.5-14 Pixel counter data (service call reference) are output in a list. See the following page for the pixel counter:  P. 5-52 “5.20 Pixel Counter” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 18...
  • Page 365 000 000 0000_0000_0000_00_0000000000 Fig.5-15 The error history is output. See the following page for the parameters for each error:  P. 8-42 “8.2.4 Printer function error” © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 19...
  • Page 366 Printer counter data (full color) when firmware was updated LIST List print counter data when firmware was updated Fax print counter data when firmware was updated STATUS Result of update e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 20...
  • Page 367 Whether the power was turned ON or OFF, or if it was turned ON or OFF with a remote reset function TOTAL Total counter data when the power was turned OFF and then back ON © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 21...
  • Page 368 Some of the characters in the fonts that are used to print the version list are not supported. As a result, the language names under LANGUAGE VERSION may not be printed correctly when printing the version list. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 22...
  • Page 369 4624 4624 4624 4624 4624 4624 4624 4624 4624 4624 Fig.5-19 The file of the engine firmware log is output (but it is not printed out). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 23...
  • Page 370 TOTAL CALIBRATION COUNTER Fig.5-20 The list of total counter is output. Remarks: By performing FS-08-3667, a QR code is added to the total counter list. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 24...
  • Page 371 When FS-30-221 (222) is performed, the equipment returns to the ready state of the 30 LIST PRINT MODE and the error message “The file cannot be saved.” appears on the panel. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A...
  • Page 372 11 FAX CLEAR MODE Select [FAX] in the FS Menu and press [Next]. Select [11 FAX CLEAR MODE] and press [Next]. Fig.5-22 [Setup Fax] and [Custom Initialize] are displayed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 26...
  • Page 373 Transmission file Reception file Image data file management area F-code box information System setting area (NVRAM) Settings in the [13 FAX FUNCTION MODE] Areas 100 - 999 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 27...
  • Page 374 [Clear Data]: Initializes the image data area (HDD, SRAM) so that there are no data stored. [System Setup (Fax)], [System Setup (IP Fax)]: Initializes the system setting area (NVRAM) so that its value is reset to the default setting. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 28...
  • Page 375 Operation procedure: Refer to SELF-DIAGNOSIS CODE. 5.11.4 19 RAM EDIT MODE This is a mode for the special adjustments and settings. (This is not used generally.) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 29...
  • Page 376 Insert a USB storage device into the equipment and press [OK]. Backing up or restoring of the data starts. Remarks: For details, refer to the “HDD Data Back-up/Restore Instruction Manual” (separate document). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 30...

  • Page 377: Screen Transition

    Checking of the LCD display ・ Checking of the digital keys [HOME] [Back] [Next] ・ Checking of the LCD touch sensor ・ Checking of the USB storage device connection Fig.5-28 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 31...
  • Page 378 The [START] LED is turned OFF. The text is displayed only while the key is being pressed. Each LED is turned OFF only while the key is being pressed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 32...
  • Page 379 It is not possible to return to the HS Menu from [01 Control Panel Check]. Return to the LCD back light blinking and brightness screen to shut down the equipment by pressing the [POWER] button for a few seconds. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE...

  • Page 380: Operation Procedure

    Performing formatting, backup data restoring and firmware upgrading in series 5.16.2 Operation procedure Perform [HS-73] by pressing [73 Firmware Assist]. The following screen is displayed. Fig.5-29 Press the icon to operate. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 34...
  • Page 381 When the SRAM or the SYS board is replaced or initialized, the encryption key and license are erased. Therefore, they need to be backed up or restored with this function. Key Backup / Restore menu and functions Fig.5-30 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 35...
  • Page 382 “00-FF-Random” three times repeatedly -Verify HIGH This is the most secure overwriting method. It takes the longest time to erase data. “00-FF-Random” five times repeatedly -Verify e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 36...
  • Page 383 • Data Overwrite Enabler (GP-1070) installation or settings change • Security level change • HS-75 → [Initialize HDD] • HS-59 → [Restore SRAM Data from USB] © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 37...
  • Page 384 In such a case, install the USB storage device with the firmware standard package stored in the equipment and press [OK]. Firmware upgrading will start. • After upgrading is completed, reboot the equipment. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 38...
  • Page 385 When “Normal HDD” is displayed, the function will not be performed even if the icon is pressed. In such a case, the error message “Operation Failed. Press Soft Power Key to Switch Off.” appears. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE...
  • Page 386 If the equipment is started up in the normal mode under this condition, a service call (HDD mount error) will occur. • After this has been performed, formatting of the HDD and reinstallation of applications are necessary. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 40...
  • Page 387 After this operation, the equipment becomes reusable without reinstalling the firmware. • After this has been performed, formatting of the HDD and reinstallation of applications are necessary. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 41...
  • Page 388 (while the processing is being performed). • After the processing is completed, a beep sounds 4 times and either “Completed” or “Failed” appears on the screen. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 42...
  • Page 389 Remarks: More than one partition can be selected. (A check mark is displayed at the selected item.) * If damage is discovered, recover or initialize the file system (HDD). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE...
  • Page 390 More than one partition can be selected. (A check mark is displayed at the selected item.) * If an error occurs during recovery, initialize the file system (HDD). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 44...
  • Page 391 If initialization is carried out by selecting [ALL], the log database is also initialized. Back up the data before initializing if necessary. • If [ALL] is selected, do not perform SRAM data formatting (Clear SRAM) before the normal start- © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 45...
  • Page 392 JobHistory DB: Initializes the job history database. AppLicense DB: Initializes the application license database. ULM DB: Initializes the application license management database. Remarks: Once the databases are selected, they are initialized. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 46...
  • Page 393 Notes: The values of NAV and Worst should be treated as a rough reference since their basis may differ depending on the specification of HDD manufacturers. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 47...
  • Page 394 (e.g.: the response of the control panel becomes extremely slow), make use of this mode. This phenomenon may be resolved. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 48...
  • Page 395 [Turn Line Mode ON] or [Turn Line Mode OFF] starts once each icon is pressed. When [Set Serial Number], [Reset Date and Time], [SRAM Re-Initialize] or [Clear SRAM] is pressed, the confirmation screen appears. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE...
  • Page 396 When the SRAM is initialized with wrong destination at the replacement of the SRAM Refer to  P. 9-26 “9.2.5 Precautions and procedure when replacing the SRAM”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 50...
  • Page 397 Refer to  P. 9-26 “9.2.5 Precautions and procedure when replacing the SRAM”. Notes: When this operation has been done, do not perform HDD partition creation (Format HDD) before the normal start-up. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 51...
  • Page 398 In addition to the above, there are other factors that may influence toner consumption. These include variations between individual products, life of consumable, bias voltages, Drum surface potential, etc. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 52...
  • Page 399 Clearing of the counter of the toner cartridge reference is performed in the FS-08-6503. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A...
  • Page 400 → Pixel count: 100%, Print count: 4 Printing 2 pages on A3/LD size with 6% of writing light source emission → Pixel count: 6%, Print count: 4 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 54...
  • Page 401 FS-08-6501: All information related to the pixel count is cleared. FS-08-6502: All information related to the service technician reference pixel count is cleared. FS-08-6503: All information related to the toner cartridge reference pixel count is cleared. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE...
  • Page 402 “Displayed” is selected with the code above and the power is, as usual, turned ON. (The displayed buttons are depending on the FS-08-6505.) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 56...
  • Page 403 When [TONER CARTRIDGE] is pressed, the following screen appears. Fig.5-46 Information screen of toner cartridge reference When [SERVICE] is pressed, the following screen appears. Fig.5-47 Information screen of service technician reference (full color) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 57...
  • Page 404 COLOR TOTAL 20xx-xx-xx Print Count[LT/A4] 20xx-xx-xx Average Pixel Count[%] 2.70 1.74 2.51 20xx-xx-xx Latest Pixel Count[%] 6.15 0.39 0.39 Fig.5-49 Data list of service technician reference e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 58...
  • Page 405 The date (08-6502 was performed) is stored. Toner cartridge reference cleared date The toner cartridge reference cleared date is displayed. The date (08-6503 was performed) is stored. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 59...

  • Page 406: Applicable Codes

    No other automatic execution script has to be located in the same layer in which a setting file is stored. [ 2 ] Example <Policy> <Data> <Category-05/> <Category-08> <Code> <MainCode>8724</MainCode> <Value>1</Value> </Code> <Code> <MainCode>9240</MainCode> e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 60...

  • Page 407: Result Files

    A result file is stored in a USB storage device after this code is performed. File name: DIG_ RESULT_XXXX_yymmddhhmmss.xml (XXXX: Serial No.) File format: xml format [ 2 ] Example <Policy> <Data> <Category-05/> <Category-08> <Code> © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 61...
  • Page 408 1. Enter into the Classic mode with [FS-08]. 2. Install a USB storage device, in which setting files are stored, in the MFP. 3. Key in [3673] and then press the [START] button. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 62...
  • Page 409 6. Setting for all codes included in the setting file are completed, the BASIC screen of the 08 mode appears. 7. Remove the USB storage device. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SELF-DIAGNOSTIC MODE 5 - 63...
  • Page 410 © 2018-2020 Toshiba Tec Corporation All rights reserved SELF-DIAGNOSTIC MODE 5 - 64...
  • Page 411 Code in 05 Adjustment Mode 6.2.1 Automatic gamma adjustment 7311, 7312 ( Chapter 6.2, 6.3, 6.4, 6.5 ) Adjust the image quality if necessary. Fig.6-1 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 1...

  • Page 412: Adjustment Of Auto-Toner Sensor

    Check if the value B is within the range of 234 to 246 (the output voltage range of the auto-toner sensor is 2.34 V to 2.46 V). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 2...
  • Page 413 The drum, developer unit, etc. are stopped and the following is displayed. 100% [OK] TEST MODE Fig.6-5 Turn the power OFF. Install the toner cartridge. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 3...

  • Page 414: Image Dimensional Adjustment

    Due to this, the margin around the image can be corrected easily. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 4...
  • Page 415 1 and repeat the adjustment 100% FS Menu procedure. COPYING NORMAL MODE Power OFF/ON : Exit the Adjustment Mode. Fig.6-6 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 5...

  • Page 416: Paper Alignment At The Registration Roller

    Paper alignment at the registration roller can be adjusted in the following procedure by performing the code FS-05-4579. 1. Select the drawer. Fig.6-7 2. Select the paper size. Fig.6-8 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 6...
  • Page 417 4. Key in the adjustment value. Fig.6-10 5. Press [OK] to finish the adjustment. * Press the [FUNCTION CLEAR] button to return to the previous menu. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 7...
  • Page 418 [ ] + [ TEST PRINT OFF/ON selection ] Stores in memory ( Test print ) ( Exit ) *1 1: Single-sided grid pattern, 3: Double-sided grid pattern e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 8...
  • Page 419 However, if the aligning amount is reduced too much, this may cause the shift of leading edge position. So, when adjusting the aligning amount, try to choose the appropriate amount while confirming the leading edge position is not shifted. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...

  • Page 420: Image Dimensional Adjustment At The Printing Section

    In addition, check that no gap has occurred in the following adjustments. Scanner:  P. 6-13 “[C] Reproduction ratio of the secondary scanning direction” RADF:  P. 6-106 “6.13.6 Adjustment of copy ratio” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 10...
  • Page 421  P. 6-15 “[E] Primary scanning data writing start position at duplexing” 05-3 52 ± 0.5mm  P. 6-16 “[F] Secondary scanning data writing start position at duplexing” © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 11...
  • Page 422  P. 6-15 “[E] Primary scanning data writing start position at duplexing” 05-316 4.2 ± 0.5mm  P. 6-16 “[F] Secondary scanning data writing start position at duplexing” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 12...
  • Page 423 → “100% A” is displayed →Key in the chart number → [TEST PRINT] → (A chart is printed out.) * The larger the adjustment value is, the longer the distance C becomes (approx. 0.25 mm/ step). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...
  • Page 424 → “100% A” is displayed →Key in the chart number → [TEST PRINT] → (A chart is printed out.) * The larger the adjustment value is, the shorter the distance D becomes (approx. 0.1 mm/ step). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 14...
  • Page 425 → “100% A” is displayed →Key in the chart number → [TEST PRINT] → (A chart is printed out.) * The larger the adjustment value is, the longer the distance E becomes (approx. 0.04 mm/ step). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...
  • Page 426 FS-05-4061 (Bypass feed, A4/LT) FS-05-4019-0 (2nd drawer, A3/LD) → 4.2±0.5 mm (0.04 mm/step) FS-05-4019-1 (1st drawer, A4/LT) FS-05-4019-2 (A4-R/LT-R) FS-05-4062 (2nd drawer, A3/LD) → 4.2±0.5 mm (0.1 mm/step) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 16...

  • Page 427: Scanner Related Adjustment

    In case of A: Tighten the mirror-3 adjustment screw (Rear) [1] (CW). In case of B: Loosen the mirror-3 adjustment screw (Rear) [1] (CCW). Fig.6-17 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 17...
  • Page 428 Loosen the mirror-1 adjustment screw (Rear) [1] (CCW). Fig.6-18 Apply the screw locking agents to the adjustment screws. (2 areas) • Recommended screw lock agent Manufacturer: Three Bond Product name: 1401E e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 18...
  • Page 429 * The larger the adjustment value is, the higher the reproduction ratio and the longer the distance A become.(approx. 0.1 mm/step) Copied image of the ruler Feeding direction Fig.6-19 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 19...
  • Page 430 * The smaller the adjustment value is, the more the image is shifted to the left and the distance B becomes narrower. (approx. 0.04 mm/step) Copied image of the ruler Feeding direction Fig.6-20 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 20...
  • Page 431 → (“100% A” is displayed.) * The smaller the adjustment value is, the lower the reproduction ratio becomes. (approx. 0.018%/step) Copied image of the ruler Feeding direction Fig.6-21 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 21...
  • Page 432 * The larger the adjustment value is, the longer the distance D becomes (approx. 0.08 mm/ step). Copied image of the ruler Feeding direction Fig.6-22 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 22...
  • Page 433 → (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the leading edge becomes (approx. 0.04 mm/step). Feeding direction Fig.6-23 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 23...
  • Page 434 → (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the right side becomes (approx. 0.04 mm/step). Feeding direction Fig.6-24 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 24...
  • Page 435 → (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the trailing edge becomes (approx. 0.04 mm/step). Feeding direction Fig.6-25 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 25...

  • Page 436: Image Quality Adjustment (Copying Function)

    (3) and afterward. Notes: Adjustment for both copy and print (600dpi) is performed at the same time. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 26...
  • Page 437 If the desired image density has not been attained, repeat step (2) to (5). Notes: To check an image of [User Custom], use the one copied in the normal startup. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...

  • Page 438: Gamma Balance Adjustment

    If the desired image density has not been attained, repeat step (2) to (7). Notes: To check an image of [User Custom] and [Drop out color], use the one copied in the normal startup. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 28...

  • Page 439: Background Adjustment

    Procedure is same as that of  P. 6-27 “6.2.2 Density adjustment”. Notes: To check an image of [User Custom] and [Drop out color], use the one copied in the normal startup. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 29...

  • Page 440: Setting Range Correction

    Procedure is same as that of  P. 6-27 “6.2.2 Density adjustment”. Notes: To check an image of [User Custom], use the one copied in the normal startup. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 30...
  • Page 441 Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of  P. 6-27 “6.2.2 Density adjustment”. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 31...
  • Page 442 The procedure is the same as that of  P. 6-27 “6.2.2 Density adjustment”. Notes: To check an image, use the one copied in the normal startup. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 32...
  • Page 443 Procedure is same as that of  P. 6-27 “6.2.2 Density adjustment”. Notes: To check an image of [User Custom], use the one copied in the normal startup. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...
  • Page 444 (3) and afterward. Notes: 600dpi adjustment for both copy and print is performed at the same time. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 34...
  • Page 445 For resetting the value, repeat step (2) to (5). Turn the power OFF and then back ON. Then perform printing. If the image density has not been attained, repeat step (2) to (7). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...
  • Page 446 • The setting value must increase as the emission level number (0 to 4) becomes higher. Do not increase this order when setting the values. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 36...

  • Page 447: Density Adjustment Of Graphic Lines (1200Dpi)

    Acceptable values: 0 to 1 (Default: 0) <Procedure> The procedure is the same as that of  P. 6-38 “6.3.8 Adjustment of smudged text in black”. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 37...
  • Page 448 Turn the power OFF and then back ON to perform printing job. If the desired text density has not been attained, repeat step (2) to (5). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 38...

  • Page 449: Image Quality Adjustment (Scanning Function)

    0: Red, 1: Green, 2: Blue Key in the adjustment value. (Acceptable values: 0 to 255) (To correct the value once keyed in, press [CLEAR].) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 39...

  • Page 450: Density Adjustment

    Turn the power OFF and then back ON. Then perform scanning. If the desired image quality has not been attained, repeat step (1) to (5). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 40...

  • Page 451: Background Adjustment (Black/Grayscale)

    Acceptable values: 0 to 255 (Default: 70) <Procedure> The procedure is the same as that of  P. 6-40 “6.4.3 Density adjustment”. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 41...

  • Page 452: Sharpness Adjustment

    You have to make adjustment by balancing between moire and sharpness. <Procedure> The procedure is the same as that of  P. 6-40 “6.4.3 Density adjustment”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 42...

  • Page 453: Contrast Adjustment

    0: sRGB, 1: AppleRGB, 2: ROMMRGB, 3: AdobeRGB (Default: 0) 8320 Text 8321 Photo 8372 User custom <Procedure> The procedure is the same as that of  P. 6-40 “6.4.3 Density adjustment”. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 43...

  • Page 454: Adjustment Of Saturation

    The larger the adjustment value, the darker the background becomes. Acceptable values: 0 to 255 Black 7023 (Default: 128) <Procedure> The procedure is the same as that of  P. 6-27 “6.2.2 Density adjustment”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 44...

  • Page 455: Adjustment Of The Capacity And Image Quality Of Slimpdf

    “2” or larger in 05-9107. In such a case; however, the file size will become larger. Therefore, to make the file size smaller, set the value “4” or smaller in 05-9104. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...

  • Page 456: Surrounding Void Amount Adjustment

    Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of  P. 6-27 “6.2.2 Density adjustment”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 46...

  • Page 457: Jpeg Compression Level Adjustment

    Acceptable values: 0 to 255 (Default: 128) 8304-2 Low quality <Procedure> Procedure is same as that of  P. 6-40 “6.4.3 Density adjustment”. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 47...
  • Page 458 If too small a value is set, the text may not be printed clearly. <Procedure> Procedure is same as that of  P. 6-27 “6.2.2 Density adjustment”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 48...
  • Page 459 • The setting value must increase as the emission level number (0 to 4) becomes higher. Do not increase this order when setting the values. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 49...
  • Page 460 The larger the adjustment value, the darker the background becomes. Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of  P. 6-27 “6.2.2 Density adjustment”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 50...

  • Page 461: Adjustment Of High-Voltage Transformer

    Connection the transfer Connection for developer bias main charger bias, transfer cleaning separation adjustment” adjustment” bias (positive) and charger transfer cleaning bias adjustment” (negative) adjustment” © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 51...
  • Page 462 Open the automatic duplexing unit. Open the front cover and take off the toner cartridge. Loosen 2 screws and pull out the process unit [1]. Fig.6-27 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 52...
  • Page 463 Fix the green cable [2] of the high-voltage transformer jig to the frame of the equipment. Fig.6-29 Install the door switch jig [3]. Fig.6-30 Take off the transfer roller unit. Close the automatic duplexing unit. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 53...
  • Page 464 ( + ) terminal: Connect with the red cable (thick ) Front cover switch ( - ) terminal: Connect with the black cable (thin) Fig.6-32 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 54...
  • Page 465 [E] Connection for separation charger adjustment ( - ) terminal: Connect with the black cable (thin) Front cover switch ( + ) terminal: Connect with the gray cable Fig.6-34 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 55...
  • Page 466 [OK] : Adjusted value “YYY” is stored in memory. 100% TEST MODE Return to 1 to enter the other adjustment code. [POWER] : OFF/ON Fig.6-35 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 56...
  • Page 467 Poor transfer occurs although the transfer roller unit, transfer roller and power supply spring are properly installed and no abnormality exists on the appearance of the transfer roller. • Thick paper has been frequently used. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 57...
  • Page 468 Decrease the separation output value when poor transfer occurs. Remember that the separation performance becomes low if the separation output value is decreased too much. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 58...
  • Page 469 [2]. Fig.6-36 Notes: Confirm that they are aligned properly through the windows [3] and [4] of the exit side frame [2]. Fig.6-37 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 59...

  • Page 470: Belt Tension Adjustment Of The Scan Motor

    The scan motor [6] is pulled by the belt tension jig [1]. When it is stopped, tighten the screws in order of [4] and [5]. Remove the belt tension jig[1]. Fig.6-38 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 60...
  • Page 471 1 mm using the following procedure (the clearance between the paper and the guides is 1 to 2 mm including both front and rear sides). <Procedure> Take out the drawer. Move the side guide[1]. Loosen 2 screws. Fig.6-39 Fig.6-40 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 61...

  • Page 472: Separation Roller Pressure Force Adjustment

    Remove 1 screw, and then screw it temporarily into the oblong hole which is located next to it. Notes: Make a mark for the installation position of the holder [1] in advance. Fig.6-42 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 62...
  • Page 473 Moving in the direction of B: Multiple feeding will be suppressed (but the roller life may become shorter). Notes: The recommended moving distance of the holder [1] is within 1 or 2 scale marks. Fig.6-43 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 63...
  • Page 474 Turn the adjustment screw to widen the gap so that the jig can be inserted in it. (Turning the screw clockwise widens the gap) Screw Fig.6-45 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 64...
  • Page 475 Doctor sleeve jig Developer sleeve Fig.6-47 Confirm that the side seals are attached on the toner scattering prevention sheet. Side seal Toner scattering prevention sheet Fig.6-48 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 65...
  • Page 476 When installing the developer unit upper cover, make sure that the side seal comes between the developer unit upper cover and rubber seal on the cover. Side seal Rubber seal Developer unit upper cover Fig.6-50 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 66...
  • Page 477 Take off the fuser roller separation finger installed in the window in which the side thermostat[1] can be seen.  P. 4-139 “4.10.6 Separation finger” Remove 1 screw and take off the bracket [2]. Fig.6-51 Fig.6-52 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 67...
  • Page 478 Repeat the confirmation of step 5 until the portion falls within the specified range. Fig.6-54 Check the gap between the center thermostat [1] and the fuser roller as in the same manner. Adjust it if needed. Fig.6-55 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 68...
  • Page 479 It is recommended to touch the plus mark using a touch pen with a fine tip. • Calibration is performed at the touched position. Therefore, touch the center of the plus mark properly. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 69...
  • Page 480 Notes: • When two circle marks are displayed, touch them simultaneously. • Calibration is performed at the touched position. Therefore, touch the circle marks properly. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 70...
  • Page 481 After all the marks are touched, the following screen appears and then calibration is completed. Fig.6-58 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 71...
  • Page 482 DSDF. (See the Service Manual of the applicable equipment.) [A] Checking Open the DSDF and install 2 positioning pins. Fig.6-59 Remove the platen sheet. Fig.6-60 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 72...
  • Page 483 Place the platen sheet on the original glass and align it to the top left corner. Close the DSDF gently and open it to check if the platen sheet is attached properly. Fig.6-62 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...
  • Page 484 Position the pins with the holes on the DSDF by moving it so that the pins fit into the holes when the DSDF is closed. Fig.6-65 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 74...
  • Page 485 Tighten the fixing screws of the rear side. Fig.6-66 Tighten the fixing screws of the front side. Fig.6-67 Install the brackets on the hinges. Fig.6-68 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 75...
  • Page 486 Place the platen sheet on the original glass and align it to the top left corner. Close the DSDF gently and open it to check if the platen sheet is attached properly. Fig.6-69 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 76...

  • Page 487: Adjustment Of Height

    If the value is not within the tolerance, perform the adjustment according to the following procedure. [Tolerance of the gap] Rear side: 0 - 0.5 mm Front side: 0 mm Fig.6-70 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 77...
  • Page 488 Adjust the gap on the front side by means of the screw on the hinge on the exit side of the DSDF. Turn it clockwise: Lowered Turn it counterclockwise: Heightened Fig.6-72 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 78...

  • Page 489: Adjustment Of Skew

    Place the chart provided as an original with its face down on the original tray of the DSDF, select [Sort mode] and [2 -> 2 Duplex] and then press the [START] button. Superimpose the chart on the copy and check the inclination of the copy image. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...
  • Page 490 “-”, and if “D”, shift it to “+”. Fig.6-78 Fig.6-77 Shift the aligning plate in the direction of “-”. Shift the aligning plate in the direction of “+”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 80...
  • Page 491 Remove the DSDF front side cover. (Refer to the service manual of applicable model.) Clarify the attachment position of the plate by drawing a marking-off line. Fig.6-79 Loosen 1 screw. Fig.6-80 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 81...
  • Page 492 Fig.6-83 Tighten the screw loosened in step (3). Check the skew of the copy image by using a chart. Install the DSDF front side cover. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 82...

  • Page 493: Adjustment Of The Leading Edge Position

    Superimpose the chart on the copy and check the leading edge E of the chart and F of the copy. Fig.6-86 Chart (Original) Fig.6-87 Copy © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 83...
  • Page 494 If the leading edge (F) margin of the copy image is smaller than the (E) margin of the chart, enter a value larger than the current one. Notes: Changing one value shifts the copy image by 0.1 mm. Press [OK]. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 84...

  • Page 495: Adjustment Of Horizontal Position

    If the center line of the copy image is shifted to the rear side of the equipment, enter a value smaller than the current one. Notes: Changing one value shifts the copy image by 0.0423 mm. Fig.6-89 Press [OK]. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 85...
  • Page 496 If the center line of the copy image is shifted to the left side to the feeding direction (K), enter a value smaller than the current one. Notes: Changing one value shifts the copy image by 0.0423mm. Press [OK]. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 86...

  • Page 497: Adjustment Of Copy Ratio

    • If the copy image dimension “I” is smaller than the chart dimension, enter a value larger than the current one. Fig.6-92 Press [OK]. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 87...
  • Page 498 If you do so, the adjustment value will be reset. In this case, repeat the adjustment from step (2). Loosen 1 prism adjustment screw. Fig.6-93 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 88...
  • Page 499 Perform automatic adjustment (FS-05-3210). Notes: After the manual adjustment is performed, be sure to do the automatic one. Turn the power OFF and install the cover. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 89...

  • Page 500: Platen Sheet

    Place the platen sheet on the original glass and align it to the top left corner. Close the DSDF gently and open it to check if the platen sheet is attached properly. Fig.6-97 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 90...
  • Page 501 Remove the DSDF pickup unit [1]. Open the DSDF separation roller cover [1]. [ 1 ] Fig.6-98 Turn the arm [2] to release the lock. [ 2 ] Fig.6-99 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 91...
  • Page 502 (but multiple feeding may occur frequently). • Move to the direction R: Multiple feeding will be suppressed (but the roller life may become shorter). [ 4 ] Fig.6-101 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 92...
  • Page 503 Open the RADF and install 2 positioning pins (the positioning pins are installed to the back side of the hinge which is on the left side of the RADF). Fig.6-102 Remove the platen sheet. Fig.6-103 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 93...
  • Page 504 If the pins cannot be fitted into the holes, perform the adjustment according to the following procedure. Remove the right-hand hinge screw at the rear side. Fig.6-105 Remove the bracket on the left-hand hinge. Fig.6-106 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 94...
  • Page 505 Position the pins with the holes on the RADF by moving it so that the pins fit into the holes when the RADF is closed. Fig.6-109 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 95...
  • Page 506 Turn it clockwise: It moves toward the rear side. Turn it counterclockwise: It moves toward the front side. Fig.6-111 Install the right-hand hinge screw at the rear side. Fig.6-112 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 96...
  • Page 507 (11) Place the platen sheet on the original glass and align it to the top left corner. Close the RADF gently and open it to check if the platen sheet is attached properly. Fig.6-115 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT...

  • Page 508: Adjustment Of Radf Height

    “B” from the left hand side of the equipment. If the value is not within the tolerance, perform the adjustment according to the following procedure. [Tolerance of the gap] Rear side: 0 - 0.5 mm Front side: 0 mm Fig.6-116 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 98...
  • Page 509 Adjust the gap on the rear side by means of the screw on the hinge on the feed side of the RADF. Turn it clockwise: Lowered Turn it counterclockwise: Heightened Fig.6-118 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 99...
  • Page 510 [Sort] and [2 → 2 Duplex] and then press the [START] button. Superimpose the chart on the copy and check the inclination of the copy image. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 100...
  • Page 511 “+”, and if “D”, shift it to “-”. Fig.6-121 Fig.6-122 Shift the aligning plate in the direction of “+”. Shift the aligning plate in the direction of “-”. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 101...

  • Page 512: Duplex Copying

    ”, and if “D”, shift it to “+”. Fig.6-124 Fig.6-125 Shift the aligning plate in the direction of “-”. Shift the aligning plate in the direction of “+”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 102...
  • Page 513 Superimpose the chart on the copy and check the leading edge E of the chart and F of the copy. Fig.6-126 Chart (Original) Fig.6-127 Copy © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 103...
  • Page 514 If the leading edge (F) margin of the copy image is smaller than the (E) margin of the chart, enter a value larger than the current one. Notes: Changing one value shifts the copy image by 0.1 mm. Press [OK]. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 104...
  • Page 515 If the center line of the copy image is shifted to the rear side of the equipment, enter a value smaller than the current one. Notes: Changing one value shifts the copy image by 0.042 mm. Fig.6-129 Press [OK]. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 105...
  • Page 516 Notes: When the value increases by “1”, the reproduction ratio of the secondary scanning direction when using the RADF increases by approx. 0.1%. Press [OK]. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 106...
  • Page 517 Remove 2 screws. Lift up the feeder upper guide [2] by sliding it to the right. Notes: Do not pull the harness too strong. Fig.6-132 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 107...
  • Page 518 The upper limit of the movement of the bracket for the adjustment is 1 scale. If the bracket is moved by 2 scales, deterioration of the pressure spring may occur. Tighten the screw [4]. Fig.6-134 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 108...

  • Page 519: Alignment Position Adjustment

    The alignment plate moves to the center. Decreasing the value The alignment plate moves to the edge of paper. Increasing the value Decreasing the value Center position Center position Fig.6-135 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 109...
  • Page 520 The distance between the stapling position and the edge of the paper becomes shorter. Decreasing Center position Center position the value Increasing the value Fig.6-137 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 110...
  • Page 521 The distance between the stapling position and the edge of the paper becomes longer. Decreasing Center position Center position the value Increasing the value Fig.6-139 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 111...
  • Page 522 Increasing Center position Center position the value Decreasing the value Increasing Center position Center position the value Decreasing the value Fig.6-141 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 112...

  • Page 523: Punch Hole Position Adjustment

    The distance between the punch hole and the trailing edge of the paper becomes longer. Center position Center position Increasing Decreasing the value the value Increasing Decreasing the value the value Fig.6-142 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 113...

  • Page 524: Adjusting The Alignment Position

    Adjusting for A4 size paper: Turn ON pin 2 and 4. Adjusting for LT size paper: Turn ON pin 1, 2, and 4. [ 2 ] [ 1 ] Fig.6-143 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 114...
  • Page 525 B5 paper [4] beneath the adjustment sheet [1] on the vertical alignment roller [3]. • Confirm the gap between paper and the alignment plate [2] by moving the adjustment sheet [1] forward and backward. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 115...
  • Page 526 Turn OFF the power of the equipment. Turn OFF all bits of the SW1 on the Finisher control board. (10) Install the board access cover. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 116...
  • Page 527 The staple unit moves to the rear or front side stapling position and stops. (It stops at the position of -2.16 mm (at the front side) from the center value of the adjustment range.) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A...
  • Page 528 +2.16 Turn OFF the power of the equipment. Turn OFF all bits of the SW1 on the Finisher control board. Install the board access cover. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 118...
  • Page 529 Set the SW1 on the Finisher control board as shown in the figures below. Adjusting for A4 size paper: Turn ON pin 2 and 4. Adjusting for LT size paper: Turn ON pin 1, 2, and 4. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 119...
  • Page 530 Then setting is performed at a value that is one smaller than the adjustment value. [ 2 ] [ 4 ] [ 1 ] [ 3 ] Fig.6-150 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 120...
  • Page 531 Turn OFF the power of the equipment. Turn OFF all bits of the SW1 on the Finisher control board. (10) Install the board access cover. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 121...

  • Page 532: Adjusting The Stapling Position

    The staple unit moves to the rear or front side stapling position and stops. (It stops at the position of -2.16 mm (at the front side) from the center value of the adjustment range.) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 122...
  • Page 533 +2.16 Turn OFF the power of the equipment. Turn OFF all bits of the SW1 on the Finisher control board. Install the board access cover. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 123...

  • Page 534: Stapling/Folding Position Adjustment In Saddle Stitch Unit

    When the staples are bent Staple Staple Do not include the width of the staples -0.5mm - +0.5mm -0.5mm - +0.5mm Folding line Folding line Fig.6-154 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 124...
  • Page 535 (the position of the stacker hooks) of the stacker upward. Stapling position  P. 6-126 “[A] Adjustment with self-diagnostic mode” Stacker hook Fig.6-158 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 125...

  • Page 536: Folding Position Adjustment

    1: -2.8mm, 2: -2.4mm, 3: -2.0mm, 4: -1.8mm, 5: -1.2mm, 6: -0.8mm, 7: -0.4mm, 8: 0.0mm, 9: +0.4mm, 10: +0.8mm, 11: +1.2mm, 12: +1.6mm, 13: +2.0mm, 14: +2.4mm, 15: +2.8mm e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 126...

  • Page 537: Saddle Stitch Skew Adjustment

    Open the cover, pull out the saddle stitch section, and then loosen the 2 screws. Fig.6-159 Rotate the adjustment screw slightly. Fig.6-160 Tighten the 2 screws, return the saddle stitch section, and then close the cover. Fig.6-161 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 127...

  • Page 538: Adjustment Of Hole Punch Unit

    Refer to the table below for the destination settings. DIP switch Destination Number of punch holes MJ-6011E (Europe/Japan/China) 2 holes MJ-6011N (North America) 2/3 holes MJ-6011F (France) 4 holes MJ-6011S (Sweden) 4 holes e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 128...
  • Page 539 Turn the power of the equipment ON. The finisher enters into the stopping position adjustment mode. LED1 on the finisher control panel blinks. The number of times it blinks indicates the current adjustment value. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A SETTING / ADJUSTMENT 6 - 129...
  • Page 540 Turn the power of the equipment OFF. Turn all the bits of SW1 (DIP-SW) on the finisher control PC board OFF. Install the board access cover of the Finisher. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved SETTING / ADJUSTMENT 6 - 130...

  • Page 541: Preventive Maintenance (Pm)

    FS-08-5562: Setting value of PM counter [parts other than the PM parts of the process unit] FS-08-5563: Setting value of PM time counter [parts other than the PM parts of the process unit] © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A...
  • Page 542 If the value of FS-08-9891 (Warning message on the touch panel when PM time has come) is set to “0: No warning notification”, the PM display is not performed regardless of the settings above. (Default value is “1: Display warning notification”) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 2...

  • Page 543: Pm Display Contents

    FS-08-6195: Current value of PM time counter [process unit (K)] FS-08-5568: Current value of PM counter [developer material (K)] FS-08-5569: Current value of PM time counter [developer material (K)] © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM)

  • Page 544: General Descriptions For Pm Procedure

    Plug in the equipment after the maintenance has been finished. Then turn ON the power and make some copies to confirm that the equipment is working properly. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 4...

  • Page 545: Operational Flow And Operational Screen

    * The screen goes back to the main screen when the counter clear is executed or the [CANCEL] button is pressed after moving from the main screen, while it goes back to the sub screen after moving from the sub screen. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM)
  • Page 546 The paper source differs depending on the structure of options, however, “0.0k” is displayed in “OUTPUT PAGES (k)” and its standard number of output pages is displayed in “PM OUTPUT PAGES (k)” even for the installed paper source. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 6...

  • Page 547: Sub Screen

    7. Displaying of the sub unit (parts) name 8. Moving to the clear screen to clear the selected unit (parts) counters 9. Back to the main screen © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 7...

  • Page 548: Clear Screen

    Present driving counts” are cleared and “Previous replacement date” is updated. 2. When the [CANCEL] button is pressed, the counter is not cleared and the display returns to the main or sub screen. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 8...
  • Page 549 SEP ROLLER (3rd CST.) [Separation roller] 4th CST. [PFP lower drawer] PICK UP ROLLER (4th CST.) [Pick-up roller] FEED ROLLER (4th CST.) [Feed roller] SEP ROLLER (4th CST.) [Separation roller] © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 9...

  • Page 550: Work Flow Of Parts Replacement

    Check the drive counts of all parts at PM support mode. Does it exceed the specified drive count? Replace the part. Check the part and equipment according to the “TROUBLESHOOTING”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 10...

  • Page 551: Operation Flow

    A4/LT size papers need to be loaded in the cassette for automatic gamma adjustment. Before performing the EPU replacement mode, load the A4/LT size papers into the cassette, then set the cassette paper size. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM)
  • Page 552 [OK]. gamma adjustment SERVICE MODE Step 5 Press the [ON/OFF] button . Power off Fig. 7-6 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 12...

  • Page 553: Counters To Be Cleared

    If the 21 EPU Replacement Mode does not function, check that the value of FS-08-4556 (Detection setting of new or old EPU) is set to “1: Enabled”. If this value is set to “0: Disabled”, the EPU replacement mode does not function. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM)
  • Page 554 The display of [0xff00(NEW)] indicates a new IC chip while [0x00ff(OLD)] indicates a used one. A hexadecimal value ending with “-” indicates that invalid data have been entered. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 14...

  • Page 555: Operational Flow

    When the fuse is not blown out, though the fuser unit is new, a C4C0 error occurs. In this case, replace the fuse and turn the power OFF and then back ON, or remove the fuse and clear the counters in the PM support mode. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM)

  • Page 556: Preventive Maintenance Checklist

    150,000 sheets 50ppm every 150,000 sheets • Values under “Replacement” indicate the replacement cycle for the e-STUDIO2018A/2518A/ 3018A/3518A/4518A/5018A. • The replacement cycle of the parts in the feeding section equals to the number of sheets fed from each paper source.
  • Page 557 • When cleaning the original glass with alcohol, do so only for the stained areas because fog may appear. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 17...
  • Page 558 7.8.2 Laser optical unit Fig. 7-8 Replacement Operation Parts list <P- Items to check Cleaning Lubrication (x 1,000 sheets) check I> Slit glass 10-1 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 18...

  • Page 559: Paper Feeding Section

    12-17 20-3 Bypass Feed roller 19-19 80/80/80/80/80/80 Bypass Separation roller AV, W2 19-37 80/80/80/80/80/80 Bypass tray 18-2 18-13 Paper guide Bypass separation roller 19-24 holder © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 19...
  • Page 560 Pusher at the front side (white): 2-rice sized grains of Molykote (EM-30L) Pusher at the rear side (black): 2-rice sized grains of FLOIL (GE-344C) Registration roller Grease Pusher Fig. 7-10 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 20...

  • Page 561: Drum Related Section

    25-1 80/100/120/125/ 25-5 150/150 Separation needle 25-1 25-11 Transfer guide 25-1 25-2 Separation cover 26-12 Main charger case 24-1 Needle electrode 24-1 80/100/120/125/ 24-6 150/150 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 21...
  • Page 562 If there is paper dust in the whole transfer unit including the transfer guide, wipe them with a dry cloth. If the transfer guide is removed, clean the wall inside the unit. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 22...
  • Page 563 Replace the needle electrode with a new one if it is damaged regardless of the number of output pages which have been mode. Notes: Do not touch the needle electrode with your bare hand when attaching the needle electrode. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 23...

  • Page 564: Developer Section

    * g. Oil seal Mixer unit (Shafts of mixers 1, 2 and 3) 6 pcs. During replacement, coat the oil seal with grease (Alvanian No.2). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 24...
  • Page 565 Amount: About two small drops Wipe off any grease the exudes from the inside. Developer frame (Nozzle mixer) Outside Inside Grease Oil seal Fig. 7-13 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 25...
  • Page 566 Fuser unit entrance guide 30-11 31-12 Thermistor (3 pcs.) 31-4 Drive gear (tooth face 31-17 and shaft) Fuser roller gear 31-17 Exit sensor actuator 32-24 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 26...
  • Page 567 Do not deform or damage the thermistor during the cleaning. Replace the thermistor with a new one if it is damaged or deformed regardless of degree. * h. Exit sensor actuator If toner has adhered, wipe it off with alcohol. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 27...

  • Page 568: Paper Exit Section / Reverse Section

    * c. Reverse roller * d. Upper exit roller Clean the pinch rollers facing the above rollers with alcohol at the same time as them. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 28...

  • Page 569: Automatic Duplexing Unit

    Drive gear 33-14 * a. Transport roller (upper and lower) Clean the pinch rollers facing the above rollers with alcohol at the same time as them. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 29...
  • Page 570 Shading plate 12-14 Registration pinch roller shaft DSDF feed roller 1-21 shaft * Page-Item (P-I) is described in the column of the Parts list. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 30...
  • Page 571 *3: Remove the DSDF pickup unit. Release the hook. Remove the lever from the DSDF pickup unit. Apply grease (Molykote EM-30L) by 0.01 cc to the edge of the shaft. (See the figure below.) Fig. 7-19 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM)
  • Page 572 3-10 Exit/reverse roller 4-25 Platen sheet A or B 1-25 Registration roller front sheet* * Registration roller front sheet: Attached on the feeder lower guide. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 32...
  • Page 573 Transport roller 2-35 (tooth face) 2-40 Idling roller (upper/lower) Clean the inner diameter of the idling roller and the shaft. Paper guide 4-11 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 33...
  • Page 574 (x 1,000 Items to check Cleaning list (x 1,000 Coating check drive <P-I> sheets) counts) Pick-up roller Feed roller Separation roller Drive gear (tooth face) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 34...
  • Page 575 JSP paper jam sensor ○ * a. Idling roller Apply one-rice-grain-amount of white grease (Molykote EM-30L) to each part A in the figure below. Fig. 7-24 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 35...

  • Page 576: Inner Finisher

    As needed Applying EM-50L drive unit grease Paper detection sensor Minimum maintenance interval set Cleaning Wipe with a dry cloth or for the equipment alcohol e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 36...
  • Page 577 Buffer roller Exit roller Entrance roller Transport roller Paddle 1,000 10 Front assist guide cam/ Rear assist guide cam 11 Buffer roller link 12 Shaft © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 37...
  • Page 578 Apply an adequate amount of white grease (Molykote EM-30L) to the entire buffer tray shaft [1]. *e. Pinch roller shaft Apply an adequate amount of white grease (Molykote EM-30L) to the entire pinch roller shaft [2]. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 38...
  • Page 579 *g. Stapler carrier shaft Apply an adequate amount of white grease (Molykote EM-30L) to the entire stapler carrier shaft [1]. [ 1 ] Fig. 7-28 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 39...
  • Page 580 Apply an adequate amount of white grease (Molykote HP-300) to the gear teeth of the movable tray drive gear [1]. [ 1 ] Fig. 7-30 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 40...
  • Page 581 * The brush with which the coating agent (SANKOL CFD-409M) was applied must be exclusive for coating. Do not use it to clean other areas. Fig. 7-32 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 41...
  • Page 582 *4 : This unit may require replacement once or more over the period of machine warranty because of deterioration or damage. Replace them as needed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 42...
  • Page 583 The replacement cycle of the parts in the feeding section equals to the number of sheets fed from each paper source. • Be careful not to put oil on the rollers, belts and belt pulleys when lubricating. • Parts list <P-I> represents the page item in “e-STUDIO2018A/2518A/3018A/3518A/4518A/ 5018A Service Parts List”. Replacement Operation Parts list...
  • Page 584 Transfer roller should be stored in a place where the ambient temperature is between 10°C to 35°C (no condensation). Be sure to avoid places where transfer roller may be subjected to high humidity, chemicals and/or their fumes. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 44...

  • Page 585: Checking And Cleaning Of Photoconductive Drum

    6. Collecting used photoconductive drums Regarding the recovery and disposal of used photoconductive drums, we recommend following the relevant local regulations or rules. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 45...

  • Page 586: Checking And Cleaning Of Drum Cleaning Blade

    Be careful not to rub the fuser roller and pressure roller surface with your nails or hard objects because it can be easily damaged. Do not use silicone oil on the fuser roller and pressure roller. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 46...

  • Page 587: Checking And Replacing The Transfer Roller

    If bits of thread or similar adhere to the surface, remove them with gloves or a pair of tweezers. Be careful that the roller surface is not damaged by the points of the tweezers. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A...
  • Page 588 1-18 DSDF feed roller 1-14 DSDF separation roller 5-21 *1 For Equipment drawer / PFP drawer / Drawer Module *2 For RADF *3 For LCF e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 48...

  • Page 589: Maintenance Part List

    Used to check the gap when the reverse unit is 101-24 installed * “P-I” represents the page item in the parts list. Refer to “e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A Service Parts List”. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 49...
  • Page 590 Fig. 7-33 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 50...

  • Page 591: Grease List

    Alvania No.2 Grease Amber 100 g Tube 101-13 FLOIL (GE-334C) Conductive grease Black 20 g Bottle 101-15 Silicon oil Lubricating oil Transparent 100 cc Bottle 101-16 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A PREVENTIVE MAINTENANCE (PM) 7 - 51...
  • Page 592 © 2018-2020 Toshiba Tec Corporation All rights reserved PREVENTIVE MAINTENANCE (PM) 7 - 52...

  • Page 593: Error Code And Troubleshooting

    Even in the cases other than the above, fully observe safety precautions. If any PC board or HDD shall be replaced, refer to 9.REPLACEMENT OF PC BOARDS/HDD. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING...

  • Page 594: If A Problem Continues Even After Performing All Troubleshooting

    If a problem continues even after performing all troubleshooting and technical tips, report the problem to the appropriate Toshiba service center along with the following information. This information will help the service center understand your problem and take quick action to find the solution.

  • Page 595: Collection Of Debug Logs With A Usb Device

    When the log collection is finished, the beeping is heard. After the beeping has stopped, remove the USB device. • The MFP will reboot automatically in 10 seconds after a beeping sound. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 3...
  • Page 596 (XXXX= Serial number of the equipment, YYYY= year, MM= month, DD= day, HH= hour, mm= minute, SS= second) After the debug logs have been collected, be sure to send them to the service center together with a report. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 4...

  • Page 597: Traceability Label

    A traceability label on which a management No. at the manufacturing has been printed is attached to some units. If a problem occurs in a unit, report it to the appropriate Toshiba service center along with the traceability label information to help them to understand it.

  • Page 598: Error Code List

    E120 Paper Paper Insertion Bypass misfeeding P. 8-122 misfeeding Jam - Please Clear (paper not Paper Path. reaching the 1st transport sensor) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 6...
  • Page 599 Paper transport Paper Jam in PFP upper drawer P. 8-113 Printer - Please transport jam Clear Paper Path. (paper not reaching the 2nd transport sensor) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 7...
  • Page 600 E510 Paper transport Paper Jam in Paper not reaching P. 8-114 Automatic the ADU entrance Duplexing Unit - sensor jam Please Clear Paper Path. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 8...
  • Page 601 Document Feeder - exit sensor jam Please Clear RADF jam Jam not reaching P. 8-142 Paper Path. the original exit / reverse sensor (during scanning) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 9...
  • Page 602 DSDF jam Paper Jam in Original remaining P. 8-150 Automatic at the DSDF read- Document Feeder - in sensor-1 jam Please Clear Paper Path. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 10...
  • Page 603 EA22 Finisher jam Paper Jam in Paper size error P. 8-162 Hole punch unit Finisher - Please jam (Paper position Clear Paper Path. sensor) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 11...
  • Page 604 P. 8-171 section) Clear Paper Path. EA50 Finisher jam Staple Jam in Stapling jam P. 8-171 (Finisher Finisher - Please P. 8-172 section) Clear Staple. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 12...
  • Page 605 EB60 Paper transport Paper Jam in Paper remaining P. 8-120 Printer - Please on the transport Clear Paper Path. path due to multiple feeding © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 13...
  • Page 606 EF19 Finisher jam Paper Jam in Saddle stitch unit P. 8-192 (Saddle stitch Finisher - Please paper folding jam section) Clear Paper Path. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 14...
  • Page 607 Panl Noti EF20 Finisher jam Paper Jam in Saddle stitch unit P. 8-194 (Saddle stitch Finisher - Please stacker jam section) Clear Paper Path. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 15...

  • Page 608: Service Call

    Process related EPU board P. 8-207 service call memory overwriting error C3D1 Process related EPU board P. 8-207 service call memory new parts detection error e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 16...
  • Page 609 RADF service P. 8-213 Technician. call C551 DSDF / RADF Fatal Error - DF model P. 8-214 service call Please Contact detection error Service Technician. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 17...
  • Page 610 Technician. F118 Scanning Fatal Error - S-VDEN OFF P. 8-217 system related Please Contact (back side) signal service call Service time-out error (DSDF) Technician. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 18...
  • Page 611 Please Contact guide motor Service abnormality Technician. CB15 Finisher related Fatal Error - Catching motor P. 8-229 service call Please Contact abnormality Service Technician. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 19...
  • Page 612 CB93 Finisher related Fatal Error - Saddle stitch P. 8-237 service call Please Contact finisher additional (Saddle stitch Service folding motor unit) Technician. abnormality e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 20...
  • Page 613 Service unit) Technician. CC54 Finisher related Fatal Error - Paper detection P. 8-243 service call Please Contact sensors (Hole punch Service abnormality unit) Technician. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 21...
  • Page 614 P. 8-208 related service Please Contact abnormality call Service Technician. CF10 Finisher related Printer Output Communication P. 8-249 service call Error. module writing failure e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 22...
  • Page 615 P. 8-253 call Please Contact error Service Technician. F101_ Other service Fatal Error - Partition mount P. 8-253 call Please Contact error Service Technician. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 23...
  • Page 616 HDD data error P. 8-263 call Please Contact Service Technician. F105 Other service Fatal Error - HDD other error P. 8-263 call Please Contact Service Technician. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 24...
  • Page 617 P. 8-269 call error (SRAM encryption AES key data damage) F109_ Other service Key consistency P. 8-270 call error (Signature Check public key damage) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 25...
  • Page 618 (Job history database damage error) F127 Other service AppLicense DB Database P. 8-278 call corrupted. abnormality (application license management database damage error) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 26...
  • Page 619 Other service Fatal Error - Date error P. 8-282 call Please Contact Service Technician. F900 Other service Model information P. 8-283 call alignment error © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 27...
  • Page 620 F901_ Other service Communication P. 8-283 call error F901_ Other service Communication P. 8-283 call error F901_ Other service Communication P. 8-283 call error e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 28...
  • Page 621 POP before SMTP P. 8-289 related error error 1CC0 Internet FAX Job canceling related error 1CC1 Internet FAX Power failure P. 8-289 related error © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 29...
  • Page 622 P. 8-290 error storage Destination address error (RFC: 552) 2553 RFC related Mailbox name not Destination mail P. 8-291 error allowed address error (RFC: 553) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 30...
  • Page 623 2AD4 Remote e-Filing data was e-Filing box data scanning downloaded by downloading (Scan related error scan utility Utility) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 31...
  • Page 624 2BF0 e-Filing box Maximum number Exceeding the P. 8-294 related error of page range is maximum number reached of pages e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 32...
  • Page 625 2BF2 e-Filing box Maximum number Exceeding the P. 8-295 related error of folder range is maximum number reached of folders © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 33...
  • Page 626 P. 8-298 error meta data error (Scan to Email) 2C50 E-mail related Insufficient Authentication error permission to failure at job execute Scan job execution e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 34...
  • Page 627 P. 8-300 error Authentication error Failed 2CC0 E-mail related Job canceled Job canceling error 2CC1 E-mail related Power failure Power failure P. 8-301 error occurred © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 35...
  • Page 628 2D45 File sharing Failed in making Meta data creation P. 8-303 related error meta data error (Scan to File) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 36...
  • Page 629 File sharing Received Fax Manual deletion of related error Documents in received Fax shared folder documents has deleted upon been completed user’s request. properly © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 37...
  • Page 630 USB storage 2E43 File sharing Encryption error. Encryption failure P. 8-307 related error Failed to create in USB storage file. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 38...
  • Page 631 File sharing Job canceled Job canceling related error 2EC1 File sharing Power Failure Job Power failure in P. 8-308 related error Aborted USB storage © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 39...
  • Page 632 3C30 E-mail Tiff Resolution TIFF resolution P. 8-310 reception Error has been error related error detected in the received mail. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 40...
  • Page 633 File I/O error P. 8-313 reception been occurred in related error this mail. The mail could not be received until File I/ O is recovered. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 41...
  • Page 634 Printer error Fax / Internet Fax P. 8-317 transmission limitation error 4221 Printer error Private-print-only P. 8-317 error 4222 Printer error Hold-print-only P. 8-317 error e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 42...
  • Page 635 Font download P. 8-320 failure (HDD full) 4613 Printer error Font download P. 8-320 failure (others) 4621 Printer error Downloaded font P. 8-320 deletion failure © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 43...
  • Page 636 Printer error Connection failure P. 8-320 of Multi Station Print because of an unexpected ROM version combination 4F10 Printer error System P. 8-321 abnormality e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 44...

  • Page 637: Topaccess Related Error/Communication Error With External Application

    5410 Communication Remote MFP registration P. 8-324 error maintenance error service error © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 45...
  • Page 638 FAX Unit is not FAX Unit P. 8-326 error attached. attachment error 5C11 Communication Security error on Network Fax P. 8-327 error Address Book. transmission error e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 46...
  • Page 639 MFP access Illegal CL code Invalid setting: error Invalid CL code 6032 MFP access Illegal period Card related error: P. 8-328 error Expired card © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 47...
  • Page 640 P. 8-330 error Box because the locking out Box had been locked out. 6121 MFP access SecureErase fails Automatic secure P. 8-330 error erase failure e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 48...
  • Page 641 (90% database nearly Used) full (90%) 6183 MFP access FAX_Receive Log Fax reception P. 8-334 error near full (80% database nearly Used) full (80%) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 49...
  • Page 642 6221 MFP access Security settings Security setting error are changed by items change by Administrator an administrator e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 50...
  • Page 643 6282 MFP access Failed to add Certification error certificate addition failure 6283 MFP access Cryptographic key Encryption key error generated generation © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 51...
  • Page 644 Reversing installation of DF Automatic firmware Document Feeder 7117 Maintenance Failed to update DF firmware P. 8-336 error Reversing installation failure Automatic Document Feeder e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 52...
  • Page 645 Print Data imported print data Converter converter 7131 Maintenance Failed to import Failed to import P. 8-338 error Print Data print data converter Converter © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 53...
  • Page 646 Successfully Succeeded in exported Template export of template data 7143 Maintenance Failed to export Failed in export of P. 8-340 error Template template data e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 54...
  • Page 647 7159 Maintenance Rebuilt the AppLicense error AppLicense DB by database AppLicense DB rebuilding has corruption been performed automatically since it was damaged © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 55...
  • Page 648 Removed a Deletion of Template Group template 7172 Information Removed a User Deletion of e-Filing 7173 Information Removed a Deletion of Department Code department information e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 56...
  • Page 649 Edited Date & Time The time set in the error Setting MFP has been changed 718B Maintenance Started the Summer time has error Daylight Savings started Time © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 57...
  • Page 650 71B3 Maintenance Failed to update Laser firmware error Laser ROM installation failure 71B4 Maintenance Successfully Finisher firmware error updated Finisher installation success e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 58...
  • Page 651 User management error synchronization of information User Management synchronization information success 7211 Maintenance Failed to User management error synchronize User information Management synchronization information failure © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 59...
  • Page 652 7246 Information Download Download Department Code. department code 7247 Information Download ICC Download ICC Profile. profile 7248 Information Download Log Download log data data. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 60...
  • Page 653 Storing of the data Data Restore storage failed backup file has (Failed to connect failed (Connection to the external to an external server) server is not possible) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 61...
  • Page 654 72D3 Maintenance Failed to update Upgrading of the error plugin of printer plug-in for printer driver. drivers has failed e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 62...
  • Page 655 The license of an error was inactivated. application is disabled 7323 Maintenance Failed to Disabling of the error inactivation of license for an application license application fails © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 63...
  • Page 656 7400 License License Activation License activation Management Success(Online) success (Online) 7401 License License Activation License activation Management Success(Offline) success (Offline) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 64...
  • Page 657 Management expired 7444 License License Not Found No license exists P. 8-348 Management 7445 License License Full Full of the license P. 8-348 Management © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 65...

  • Page 658: Network Error

    IPsec error for P. 8-351 invalid signature for certification 803A Network error No IKEv2 proposal IPsec error for P. 8-352 chosen wrong selection of proposal e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 66...
  • Page 659 ID manual key 8061 Network error Secure Update to Update error for P. 8-355 Primary IPv4 secure primary DDNS failed. DDNS © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 67...
  • Page 660 (data failure) decompression failure) 80C5 Network error Failed to establish TLS session P. 8-356 the TLS session establishment (handshake failure) failure (handshake failure) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 68...
  • Page 661 (internal error) 80D3 Network error Failed to establish TLS session P. 8-359 the TLS session establishment (user canceled) failure (cancellation by a user) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 69...
  • Page 662 Active directory P. 8-362 Domain - Kerberos domain: Expired Ticket has expired Kerberos ticket and cannot be (cannot be used for used for authentication) Authentication e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 70...
  • Page 663 812B Network error Active Directory Active directory P. 8-362 Domain - The domain: Invalid Domain specified realm name could not be found © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 71...
  • Page 664 APS or AMS is set A275 Information Paper is fed from the drawer set for Cover or Insert e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 72...
  • Page 665 Cover Open - (when a hanging Please Close finisher is taken off) Cover. D20A Information Finisher Door Finisher door Open - Please Close Door. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 73...
  • Page 666 D7B0 Information Add/Remove Fax FAX Unit line 1 Unit(Line1) installation / removal D7B1 Information Add/Remove Fax FAX Unit line 2 Unit(Line2) installation / removal e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 74...
  • Page 667 D804 Information The machine was Execute reboot rebooted D806 Information Reboot By Service Rebooting for Call recovering from an internal error (service call) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 75...

  • Page 668: Fax Error

    The IP Fax transmission has failed due to a power failure. IP Fax Power failure: The IP Fax reception has failed due to a power failure. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 76...
  • Page 669 Modem communication error: The Fax reception has failed since the modem could not receive the signal properly. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 77...
  • Page 670 DIS could not be detected. (Memory transmission) IP Fax T1 time-out: The IP Fax transmission has failed since NSF / DIS could not be detected. (Memory transmission) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 78...
  • Page 671 NSS / DCS, which was a capability other than the ones transferred by NSF / DIS on this equipment, was received. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 79...
  • Page 672 DTC could not be detected. IP Fax DCS / DTC not detected: The IP Fax reception has failed since DCS / DTC could not be detected. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 80...
  • Page 673 IP Fax CFR not detected: The IP Fax transmission has failed since a training signal has been sent out but CFR could not be detected. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 81...
  • Page 674 00C0 Image signal P. 8-371 carrier not detected: The Fax reception has failed since this equipment has failed to detect a carrier. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 82...
  • Page 675 00C4 EOL time-out: P. 8-372 The Fax reception has failed since this equipment could not detect EOL or not decode with MMR. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 83...
  • Page 676 IP Fax Image code conversion error: The IP Fax reception has failed since the conversion of the received image went wrong. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 84...
  • Page 677 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 85...
  • Page 678 The IP Fax transmission has failed since DCN was received. IP Fax Reception of DCN: The IP Fax reception has failed since DCN was received. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 86...
  • Page 679 No response made to EOR: The IP Fax transmission has failed since no response was made to EOR or DCN was received during ECM transmission. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 87...
  • Page 680 IP Fax ERR returned to EOR: The IP Fax reception has failed due to the bad condition of communication. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 88...
  • Page 681 The IP Fax transmission has failed due to a defective HDD. IP Fax HDD error: The IP Fax reception has failed due to a defective HDD. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 89...
  • Page 682 Response TimeOut P. 8-380 (Invite): The IP Fax transmission has failed due to a time-out since there was no response from an SIP server. (Invite) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 90...
  • Page 683 IP Fax Registration to SIP “Forbidden” P. 8-382 server failed. Received: The registration to an SIP server has failed due to an error. (Forbidden) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 91...
  • Page 684 “Request-URI Too P. 8-384 server failed. Long” Received: The registration to an SIP server has failed due to an error. (Request- URI Too Long) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 92...
  • Page 685 Registration to SIP “Anonymity P. 8-385 server failed. disallowed” Received: The registration to an SIP server has failed due to an error. (Anonymity disallowed) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 93...
  • Page 686 Registration to SIP “Request P. 8-387 server failed. Terminated” Received: The registration to an SIP server has failed due to an error. (Request Terminated) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 94...
  • Page 687 Registration to SIP “Not Implemented” P. 8-389 server failed. Received: The registration to an SIP server has failed due to an error. (Not Implemented) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 95...
  • Page 688 “Does Not Exist P. 8-390 server failed. Anywhere” Received: The registration to an SIP server has failed due to an error. (Does Not Exist Anywhere) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 96...
  • Page 689 (SIP server unusable) 0144 IP Fax Under congestion: P. 8-392 The IP Fax transmission has failed due to a communication error. (Under congestion) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 97...
  • Page 690 Temporarily) 0305 IP Fax “Use Proxy” P. 8-393 Received: The IP Fax transmission / reception has failed due to a communication error. (Use Proxy) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 98...
  • Page 691 IP Fax “Method Not P. 8-395 Allowed” Received: The IP Fax transmission / reception has failed due to a communication error. (Method Not Allowed) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 99...
  • Page 692 IP Fax “Request-URI Too P. 8-396 Long” Received: The IP Fax transmission / reception has failed due to a communication error. (Request- URI Too Long) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 100...
  • Page 693 “Session Timer Too P. 8-397 Small” Received: The IP Fax transmission / reception has failed due to a communication error. (Session Timer Too Small) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 101...
  • Page 694 IP Fax “Too Many Hops” P. 8-398 Received: The IP Fax transmission / reception has failed due to a communication error. (Too Many Hops) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 102...
  • Page 695 (Bad Event) 0490 IP Fax “Request Updated” P. 8-400 Received: The IP Fax transmission / reception has failed due to a communication error. (Request Updated) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 103...
  • Page 696 Implemented) 0502 IP Fax “Bad Gateway” P. 8-401 Received: The IP Fax transmission / reception has failed due to a communication error. (Bad Gateway) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 104...
  • Page 697 (Busy Everywhere) P. 8-402 0603 IP Fax “Decline” Received: The IP Fax transmission / reception has failed due to a communication error. (Decline) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 105...
  • Page 698 (ML) FAX Unit line 2 has been Line2 is broken. damaged or an Please Contact abnormality has Service occurred in the Technician. interface between the systems. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 106...

  • Page 699: Error History

    0: Unused, 1: Copying, 2: FAX/Internet FAX transmission, 3: FAX/Internet FAX/E-mail reception printing, 4: Unused, 5: Printing/List print, 6: Scan/E-mail transmission Primary scanning reproduction ratio (Display in hexadecimal) Mx256)+(Mx16)+M © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 107...
  • Page 700 User type 5, f: User type 6, g: User type 7, h: User type 8, i: User type 9, j: User type 10 RADF size mixed 0: Unused, 1: Size mixed, 2: Single-size document Workflow ID: 10-digit ID e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 108...

  • Page 701: Diagnosis And Prescription For Each Error Code

    Check that there is no abnormality in the driving section. • Check that there is no abnormality in the roller. Board check • Check if the board is short circuited or open circuited. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 109...

  • Page 702: Paper Exit Jam

    Check the registration roller. Replace it if it is worn out. Parts to be replaced Remark Exit sensor LGC board Registration roller clutch Registration roller e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 110...

  • Page 703: Paper Transport Jam

    Replace it if it is worn out. Pick-up roller Replace it if it is worn out. Transfer roller Replace it if it is worn out. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 111...
  • Page 704 [E3D0] Paper fed from the LCF does not reach the 1st transport sensor after it has passed through the 2nd transport sensor. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 112...
  • Page 705 [E3E0] Paper fed from the LCF does not reach the 2nd transport sensor after it has passed through the LCF paper feed sensor. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 113...
  • Page 706 Proced Next Check item Result Measures Step Open the ADU. Is there any Remove the paper. paper in front of the ADU entrance sensor? e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 114...
  • Page 707 Proced Next Check item Result Measures Step Open the ADU. Is there any Remove the paper. paper in front of the ADU exit sensor? © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 115...
  • Page 708 If the error still occurs, check the following: Check if the reverse unit is installed properly. Be sure to perform correct installation  P. 4-153 “4.11.1 Reverse unit <35ppm/45ppm/ 50ppm>” e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 116...
  • Page 709 [EB50] Paper remaining on the transport path due to multiple feeding Classification Error content Paper transport jam The multiple feeding of preceding paper caused the misfeeding of upcoming paper. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 117...
  • Page 710 Parts to be replaced Remark 1st transport sensor LGC board Registration sensor Rollers on the transport path Replace it if it is worn out. Bypass feed clutch e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 118...
  • Page 711 Remark LGC board 2nd transport sensor Rollers on the transport path Replace it if it is worn out. Transport clutch (H) Transport clutch (L) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 119...
  • Page 712 LGC board are short circuited or open circuited. • Replace the PFP upper drawer feed sensor. • Replace the PFP board. • Replace the LGC board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 120...
  • Page 713 Replace it if it is worn out. Pick-up roller Replace it if it is worn out. PFP transport roller Replace it if it is worn out. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 121...

  • Page 714: Paper Misfeeding

    Check item Result Measures Step Open the Automatic Remove the paper. duplexing unit. Is there any paper in front of the 1st transport sensor? e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 122...
  • Page 715 Check if the conductor pattern on the LGC board is short circuited or open circuited. • Replace the 1st transport sensor. • Replace the LGC board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 123...
  • Page 716 2nd drawer feed roller Check the 2nd drawer feed roller, separation roller Separation roller and pick-up roller. Pick-up roller Replace them if they are worn out. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 124...
  • Page 717 Replace them if they are worn out. Parts to be replaced Remark PFP upper drawer feed sensor PFP board LGC board PFP upper drawer feed clutch © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 125...
  • Page 718 PFP lower drawer separation roller Replace it if it is worn out. PFP lower drawer pick-up roller Replace it if it is worn out. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 126...
  • Page 719 Replace it if it is worn out. LCF separation roller Replace it if it is worn out. LCF pick-up roller Replace it if it is worn out. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 127...

  • Page 720: Cover Open Jam

    Proced Next Check item Result Measures Step Is the PFP side cover open? Remove the paper if there is any, then close the cover. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 128...
  • Page 721 Replacing board Replace the LGC board. Switching regulator Replace the switching regulator. Parts to be replaced Remark ADU opening/closing switch LGC board Switching regulator © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 129...
  • Page 722 • Replace the LCF board. • Replace the LGC board. Replacing board • Replace the LCF board. • Replace the LGC board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 130...
  • Page 723 LGC board are short circuited or open circuited. • Replace the JSP cover switch. • Replace the JSP board. • Replace the LGC board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 131...
  • Page 724 Replacing board • Replace the JSP board. • Replace the LGC board. Parts to be replaced Remark JSP cover switch JSP board LGC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 132...

  • Page 725: Other Jam

    PFP lower drawer feed sensor FS-03-[F2]ON/[0]/[D] Bridge unit Bridge unit Bridge unit transport sensor-1 FS-03-[ALL]OFF/[0]/[A] Bridge unit transport sensor-2 FS-03-[ALL]OFF/[0]/[B] JSP cover JSP feed sensor FS-03-[ALL]OFF/[0]/[A] © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 133...
  • Page 726 • Replace the LGC board. LGC board Replace the LGC board. Parts to be replaced Remark Sensor Refer to the following table LGC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 134...
  • Page 727 FS-03-[ALL]OFF/[9]/[C] unit Reverse sensor FS-03-[ALL]OFF/[9]/[D] Duplexing unit ADU exit sensor FS-03-[ALL]OFF/[9]/[H] Cover ADU entrance sensor FS-03-[ALL]OFF/[9]/[G] Bypass unit Duplexing unit Bypass paper sensor FS-03-[ALL]OFF/[2]/[E] © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 135...
  • Page 728 Flat cable check (SYS board - LGC board) • Connector check (CN133) • Board check Parts to be replaced Remark LGC board SYS board Flat cable e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 136...
  • Page 729 SYS board • Connector check • Board check LGC board • Connector check • Board check Parts to be replaced Remark SYS board LGC board © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 137...
  • Page 730 [E714] DSDF feed signal reception jam Classification Error content DSDF jam The feed signal from the equipment is received even though there is no original on the original tray. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 138...
  • Page 731 Correct if any. DSDF control PC board Replace the DSDF control PC board. Parts to be replaced Remark DSDF feed sensor DSDF feed motor © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 139...
  • Page 732 Parts to be replaced Remark DSDF tray lift upper limit sensor DSDF tray lift lower limit sensor DSDF tray-up clutch DSDF separation motor DSDF control PC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 140...
  • Page 733 Connector check (CN75) • Harness check Parts to be replaced Remark Reading start guide of the RADF Paper guide of the RADF Read sensor © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 141...
  • Page 734 Check item Measures Roller Clean the DSDF registration roller if it is stained. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 142...
  • Page 735 Parts to be replaced Remark Registration sensor RADF board Registration roller Replace it if it is worn out. Original width detection sensor-1 Original width detection sensor-2 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 143...
  • Page 736 Harness check Parts to be replaced Remark Read sensor RADF board Read roller Replace it if it is worn out. Original intermediate transport sensor e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 144...
  • Page 737 Check if the 24V and 5V outputs of the switching power supply are normal. • Board check • Connector check • Harness check Parts to be replaced Remark RADF board SYS board Switching power supply © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 145...
  • Page 738 Correct if any. DSDF control PC board Replace the DSDF control PC board. Parts to be replaced Remark DSDF read-in sensor-2 DSDF control PC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 146...
  • Page 739 Clean the DSDF exit roller if it is stained. Transport path Check if there is a paper or foreign matter in the exit section of the DSDF. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING...
  • Page 740 Correct if any. DSDF control PC board Replace the DSDF control PC board. Parts to be replaced Remark DSDF registration sensor DSDF control PC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 148...
  • Page 741 Replace the DSDF original width detection sensor-1. DSDF control PC board Replace the DSDF control PC board. Parts to be replaced Remark DSDF original width detection sensor-1 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 149...
  • Page 742 DSDF read-in sensor-2 • Check if the DSDF read-in sensor-2 is working properly. (Perform the input check: FS-03-[F2]ON/[6]/[D]) • Replace the DSDF read-in sensor-2. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 150...
  • Page 743 Check item Measures DSDF control PC board Replace the DSDF control PC board. Parts to be replaced Remark DSDF read-in sensor-2 DSDF control PC board © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 151...
  • Page 744 RADF board • Board check • Connector check (CN75) • Harness check Parts to be replaced Remark RADF jam access cover sensor RADF board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 152...
  • Page 745 DSDF upper cover interlock switch • Check if the DSDF upper cover interlock switch is working properly. • Replace the DSDF upper cover interlock switch. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 153...
  • Page 746 • Harness check LGC board • Board check • Connector check (CN121) • Harness check Parts to be replaced Remark Platen sensor LGC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 154...

  • Page 747: Finisher Jam

    Check if the rollers in exit section, bridge unit and pressure spring are worn out. Parts to be replaced Remark Bridge unit transport sensor-1 (entrance sensor) LGC board Bridge unit gate solenoid © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 155...
  • Page 748 Check the drive system of the equipment and bridge unit. • Check if the rollers in exit section, bridge unit and pressure spring are worn out. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 156...
  • Page 749 Transport the thick paper by turning the knobs in the direction of the arrow to remove it. Parts to be replaced Remark Bridge unit transport sensor-2 (exit sensor) LGC board © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 157...
  • Page 750 Replacing board • Replace the JSP board. • Replace the LGC board. Parts to be replaced Remark JSP feed sensor JSP board LGC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 158...
  • Page 751 • Harness check Parts to be replaced Remark Punch HP sensor (S4) Punch sensor (S5) Punch motor (M3) Hole punch control PC board (HP) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 159...
  • Page 752 • Harness check Parts to be replaced Remark Feeding sensor (S22) Transport path switching solenoid (SOL5) Entrance motor (M1) Finisher control PC board (FIN) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 160...
  • Page 753 Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. • Use paper accepted in the specifications. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 161...
  • Page 754 The trailing edge of the paper does not pass through the transport sensor after its leading edge has passed through this sensor on the finisher transport path. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 162...
  • Page 755 Parts to be replaced Remark Transport path switching solenoid (SOL5) Entrance sensor (S1) Transport sensor (S2) Entrance motor (M1) Finisher control PC board (FIN) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 163...
  • Page 756 • Connector check • Check if the conductor pattern on the LGC board is open circuited or short circuited. • Replace the LGC board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 164...
  • Page 757 • Board check • Connector check (CN10) • Harness check Parts to be replaced Remark Assist guide motor (M10) Finisher control PC board (FIN) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 165...
  • Page 758 Finisher control PC board (FIN) If the error still occurs after replacing the sensor and the connector, replace abnormality the finisher control PC board (FIN). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 166...
  • Page 759 Finisher control PC board (FIN) If the error still occurs after replacing the sensor and the connector, replace abnormality the finisher control PC board (FIN). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 167...
  • Page 760 Finisher control PC board (FIN) If the error still occurs after replacing the sensor and the connector, replace abnormality the finisher control PC board (FIN). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 168...
  • Page 761 Finisher control PC board (FIN) • Board check • Connector check (CN1, CN8) • Harness check Parts to be replaced Remark Entrance sensor (S1) Feeding sensor (S22) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 169...
  • Page 762 1V or lower when not shielded and within the range of 3.3V±5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 170...
  • Page 763 Finisher control PC board (FIN) If the error still occurs after replacing the staple unit and the abnormality connectors, exchange the finisher control PC board (FIN). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 171...
  • Page 764 Finisher control PC board (FIN) • Board check • Connector check (CN1) • Harness check Parts to be replaced Remark Feeding sensor (S22) Finisher control PC board (FIN) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 172...
  • Page 765 The detection of the home position of the stapler unit sliding motor ends abnormally. This error may occur if paper is jammed while being transported, so it is treated as a paper jam. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING...
  • Page 766 Board check • Connector check • Harness check Parts to be replaced Remark Catching home position sensor (S52) Harness Finisher control PC board (FIN) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 174...
  • Page 767 • Board check • Connector check(CN21) • Harness check Saddle control PC board (SDL) • Board check • Connector check(CN3, CN6) • Harness check © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 175...
  • Page 768 Correct if so. (Replace the harness if open circuited. Reconnect the connector securely if there is any disconnection.) Finisher control PC board (FIN) • Board check • Connector check(CN21) • Harness check e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 176...
  • Page 769 • Harness check Saddle control PC board (SDL) • Connector check (CN3, CN6) • Board check Parts to be replaced Remarks Feeding sensor (S22) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 177...
  • Page 770 Correct if any. • Check the finisher firmware version. • Update the finisher firmware to the latest one. Parts to be replaced Remark LGC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 178...
  • Page 771 Hole punch control PC board (HP) any. Parts to be replaced Remark Sideways adjustment motor (M2) Sideways deviation HP sensor (S3) Hole punch control PC board (HP) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 179...
  • Page 772 Correct if so. Parts to be replaced Remark Rear alignment plate home position sensor (S8) Rear alignment motor (M6) Finisher control PC board (FIN) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 180...
  • Page 773 Parts to be replaced Remark Buffer tray home position sensor (S5) Assist arm motor (M10) Buffer tray guide motor (M2) Finisher control PC board (FIN) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 181...
  • Page 774 Harness check Saddle control PC board (SDL) • Connector check (CN1) • Board check Parts to be replaced Remarks Rear saddle stapler drive unit e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 182...
  • Page 775 Finisher control PC board (FIN) • Board check • Connector check (CN21) • Harness check Saddle control PC board (SDL) • Connector check (CN6, CN7) • Board check © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 183...
  • Page 776 If they are warped or deformed, replace them. For the removal procedure of the leaf springs [1] and the assist leaf springs [2], refer to the following figures. Fig.8-5 Fig.8-6 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 184...
  • Page 777 [1] and the assist leaf springs [2] of the transport pinch roller (for the saddle), remove them and put them on a flat place. Fig.8-8 Fig.8-9 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 185...
  • Page 778 (The ratchet [5] does not rotate.) When OK: The ratchet [5] rotates while sliding, but the gear [4] is stopped. (The gear [4] is engaged.) Fig.8-11 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 186...
  • Page 779 Fig.8-12 • For the removal procedure of the bracket [7], refer to the following figures. Fig.8-13 Fig.8-14 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 187...
  • Page 780 Check item Measures Exit roller (for the saddle) Fig.8-15 e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 188...
  • Page 781 Assist leaf springs for the transport pinch springs of the transport pinch roller (for the saddle) if an EF14 error roller (for the saddle) has occurred. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 189...
  • Page 782 Connector check (CN4) • Board check Parts to be replaced Remarks Side alignment home position sensor (S36) Side alignment motor (M15) Saddle control PC board (SDL) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 190...
  • Page 783 Connector check (CN12, CN13) • Board check Parts to be replaced Remarks Folding blade home position sensor (S35) Folding blade clutch (CLT3) Saddle control PC board (SDL) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 191...
  • Page 784 Finisher control PC board (FIN) • Board check • Connector check (CN21) • Harness check Saddle control PC board (SDL) • Connector check (CN7) • Board check e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 192...
  • Page 785 Move the bracket [10] in the direction of the arrow and secure it with the screw. [ 10 ] [ 9 ] Fig.8-19 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 193...
  • Page 786 Saddle control PC board (SDL) • Connector check (CN3) • Board check Parts to be replaced Remarks Stacker paper detection sensor (S30) Saddle control PC board (SDL) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 194...

  • Page 787: Drive System Related Service Call

    Check if the conductor patterns on the main motor board and LGC board are short circuited or open circuited. • Replace the main motor. LGC board • Replace the LGC board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 195...
  • Page 788 If not, replace the fuser unit. Parts to be replaced Remark Main motor LGC board High-voltage power supplying springs Process unit Fuser unit e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 196...

  • Page 789: Paper Feeding System Related Service Call

    PFP board • Replace the PFP board. LGC board • Replace the LGC board. Parts to be replaced Remark PFP motor PFP board LGC board © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 197...
  • Page 790 Replace the LGC board. Parts to be replaced Remark LGC board Upper tray-up motor Lower tray-up motor 1st drawer tray-up sensor 2nd drawer tray-up sensor e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 198...
  • Page 791 • Replace the PFP board. Parts to be replaced Remark PFP board LGC board Tray-up motor Tray-up sensor © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 199...
  • Page 792 Replace the LCF board. Parts to be replaced Remark LCF board LGC board LCF tray-up motor LCF tray-up sensor LCF feeding side bottom sensor e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 200...
  • Page 793 Parts to be replaced Remark LCF board LGC board LCF end fence motor LCF end fence home position sensor LCF end fence stop position sensor © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 201...
  • Page 794 • Replace the LCF transport motor. Parts to be replaced Remark LCF transport motor LCF board LGC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 202...

  • Page 795: Scanning System Related Service Call

    • Replace the harness (CN125 on the SYS board). Parts to be replaced Remark LED lamp unit Lens unit SYS board Harness Carriage-1 Carriage-2 © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 203...
  • Page 796 Check if the circuits of the CCD board are abnormal. moved to the feeding direction?/Are the carriages staying at a position other than home position? e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 204...
  • Page 797 Check if 24 V (CN125) on the SYS board is short circuited. • Check if 24 V is supplied to the SYS board (CN125). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 205...
  • Page 798 Check if the fuse on the LVPS (F203) is open circuited. • Check if there is no abnormality on the LVPS. Parts to be replaced Remark SYS board Fuse (F203) Power supply harness LVPS e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 206...

  • Page 799: Process Related Service Call

    Check if the harness connected to the connector J451 on the EPU board has any abnormality. Parts to be replaced Remark EPU memory board © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 207...
  • Page 800 Check if the contact-point spring is returned to its original position when it is pushed. • Check if the CTIF board is installed properly. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 208...
  • Page 801 Check if the transfer roller or the separation needle is removed. • Check if there is any foreign matter attached on the transfer roller or the separation needle. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 209...

  • Page 802: Fuser Unit Related Service Call

    Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state. Parts to be replaced Remark Power supply unit. Thermistor LGC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 210...
  • Page 803 Change the value of the status counter (FS-08-2002) to “0”. • Turn the power OFF and then back ON. Make sure that the equipment enters the normal status. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 211...
  • Page 804 Are the connectors disconnected? • Are the harnesses short circuited or open circuited? • Replace the LGC board. Parts to be replaced Remark Fuser unit. PC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 212...

  • Page 805: Optional Communication Related Service Call

    RADF board or the harnesses are open circuited. Correct if any. • Check the SYS board (IC25, IC28). • Replace the SYS board. Parts to be replaced Remark RADF board SYS board © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 213...
  • Page 806 The light source of the DSDF-CCD module does not light, or there is a detection error of the light source. Check item Measures HDMI cable Check if the HDMI cables (CN78 and CN90) are connected properly. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 214...
  • Page 807 Check the connector (CN129) of the SYS board. • Check the SYS board (IC26). • Replace the SYS board. Parts to be replaced Remark DSDF I/F board DSDF-CCD module © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 215...
  • Page 808 [C8C0] DSDF read-in sensor-1 automatic adjustment error Classification Error content DSDF service call An adjustment value becomes outside the specified one during DSDF read-in sensor-1 automatic adjustment. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 216...
  • Page 809 RADF control PC board / DSDF Replace the board. control PC board SYS board Replace the board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 217...
  • Page 810 Check if the connectors of the DSDF-CCD module and the DSDF control PC board are connected properly. • Check that there is no abnormality in the DSDF-CCD module. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 218...
  • Page 811 PC board (HP) and the finisher control PC board (FIN). • Board check Parts to be replaced Measures Hole punch control PC board (HP) Finisher control PC board (FIN) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 219...

  • Page 812: Circuit Related Service Call

    Turn OFF the main power switch, then back ON. Engine-CPU and FROM Check if the conductor pattern between the Engine-CPU and FROM is short circuited or open circuited. LGC board Board check e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 220...
  • Page 813 Check the combination of the firmware version of the system firmware, system software, engine firmware, and scanner firmware. • Reinstall the firmware of correct combination. Parts to be replaced Remark SYS board © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 221...
  • Page 814 1. Power supply unit Be sure to exchange the power supply unit and the SYS board in the order described on the left-hand side. 2. SYS board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 222...

  • Page 815: Communication Related Service Call

    Be sure to exchange the parts in the order of the harness, LGC board and SYS board. SYS board Be sure to exchange the parts in the order of the harness, LGC board and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 223...
  • Page 816 • Connector check • Harness check SYS board • Perform “Data transfer of characteristic value of scanner”. (FS-05-3203) • Reinstall the scanner firmware. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 224...
  • Page 817 Check if there is any abnormality in the appearance of parts mounted on the SYS board. • Replace the SYS board. Parts to be replaced Remarks SYS board © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 225...

  • Page 818: Laser Optical Unit Related Service Call

    Check if there is any abnormality such as an open circuit or a short circuit on the LGC board. If yes, replace the LGC board. Parts to be replaced Remark Flat cable Laser optical unit LGC board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 226...

  • Page 819: Finisher Related Service Call

    [ED16] error occurs during the initialization. Check Item Measures Buffer tray guide Raise the buffer roller and open/close the buffer tray guide. Fix any mechanical problem. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 227...
  • Page 820 Finisher control PC board (FIN) • Connector check (CN10) • Board check Parts to be replaced Remarks Assist arm motor (M10) Finisher control PC board (FIN) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 228...
  • Page 821 ON to one point where this sensor is turned OFF after the movable tray shift motor (M1) has been driven in the specified time. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING...
  • Page 822 Check item Measures Movable tray If there is mechanical problem when the movable tray is moved, fix the mechanism. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 230...
  • Page 823 The front alignment motor is not rotating or the front alignment plate is not moving normally. • You receive a [CB40] error when the [ED13] error occurs three times in succession. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 231...
  • Page 824 Check the connectors and harnesses between the rear alignment motor (M6) and the finisher control PC board (CN18). Parts to be replaced Remark Rear alignment motor (M6) Finisher control PC board (FIN) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 232...
  • Page 825 Check the connectors and harnesses between the stapler and finisher control PC board (CN2). • Check the harnesses in the stapler. Parts to be replaced Remark Stapler Finisher control PC board (FIN) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 233...
  • Page 826 (M9) and the harnesses are open circuited. Correct if so. Parts to be replaced Remark Stapler unit home position sensor (S10) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 234...
  • Page 827 Abnormality of checksum value on finisher control PC board is detected when the power is turned ON. Check Item Measures Main power switch Turn OFF the main power switch, then back ON. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 235...
  • Page 828 Update the firmware version of the saddle control PC board (SDL). • Board check Parts to be replaced Remarks Saddle control PC board (SDL) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 236...
  • Page 829 Saddle control PC board (SDL) • Connector check (CN10) • Board check Parts to be replaced Remarks Additional folding motor (M20) Saddle control PC board (SDL) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 237...
  • Page 830 [CBA0] Front saddle stapler home position error MJ-1110 Classification Error item Finisher related service call (Saddle The detection of the home position of the stapler unit ends stitch unit) abnormally. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 238...
  • Page 831 Saddle control PC board (SDL) • Connector check (CN4) • Board check Parts to be replaced Remarks Side alignment motor (M15) Saddle control PC board (SDL) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 239...
  • Page 832 Connector check • Harness check • Board check Finisher control PC board (FIN) Update the firmware version of the finisher control PC board (FIN). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 240...
  • Page 833 Finisher related service call (Finisher Assist guide cam home position abnormality. section) Check item Measures Paper pusher cam Rotate the paper pusher cam.Fix any mechanical problem. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 241...
  • Page 834 Check Item Measures Paper If there is any paper remaining on the transport path, remove the paper. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 242...
  • Page 835 Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN4, CN5, CN6) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING...
  • Page 836 Hole punch control PC board (HP) If the error still occurs after replacing the motor, sensors and abnormality connectors, exchange the hole punch control PC board (HP). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 244...
  • Page 837 Check Item Measures Hole punch control PC board (HP) Board check Parts to be replaced Measures Hole punch control PC board (HP) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 245...
  • Page 838 Check the connectors and harnesses between the front alignment motor (M5) and the finisher control PC board (CN18). Parts to be replaced Remark Front alignment motor (M5) Finisher control PC board (FIN) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 246...
  • Page 839 The turning ON of the fan locking signal is detected consistently after the specified time*. * A locking signal is not monitored from the start driving the motor until the specified time has passed. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 247...
  • Page 840 Check the connectors and harnesses between the paddle motor (M3) and the finisher control PC board (CN16). Parts to be replaced Remark Paddle motor (M3) Finisher control PC board (FIN) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 248...
  • Page 841 Check if the conductor pattern on the LGC board is open circuited or short circuited. Parts to be replaced Remark Finisher control PC board (FIN) LGC board © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 249...

  • Page 842: Service Call For Others

    Recover the encryption key on the SRAM.  P. 9-26 “9.2.5 Precautions and procedure when replacing the KeyBroken SRAM” ([H]Backup encryption key (FROM > SRAM)) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 250...
  • Page 843 [E] Restore license AccessFailed Replace the SRAM.  P. 9-26 “9.2.5 Precautions and procedure when replacing the SRAM” (for the SYS board, all steps) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 251...
  • Page 844 SYS board Replace the SYS board.  P. 9-22 “9.2.4 Precautions and procedures when replacing the SYS board” Parts to be replaced Remark SYS board e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 252...
  • Page 845 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 253...
  • Page 846 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 254...
  • Page 847 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 255...
  • Page 848 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 256...
  • Page 849 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 257...
  • Page 850 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 258...
  • Page 851 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 259...
  • Page 852 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 260...
  • Page 853 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 261...
  • Page 854 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 262...
  • Page 855 [F103] Reading / writing cannot be performed in the specified period of time. [F104] Abnormality is detected in the data of HDD. [F105] HDD other error. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 263...
  • Page 856 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. [F106_1] HDD error (HDD type detection error) Classification Error item Other service call HDD type detection fails. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 264...
  • Page 857 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 265...
  • Page 858 Parts to be replaced Remarks HDD harness Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 266...
  • Page 859 Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 267...
  • Page 860 SRAM and SYS board. SYS board Be sure to exchange the parts in the order of the HDD harness, HDD, SRAM and SYS board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 268...
  • Page 861 [F109_1] Key consistency error (SRAM encryption AES key data damage) Classification Contents Other service call AES key data used for SRAM encryption are damaged. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 269...
  • Page 862 Parameter used for HDD partition encryption are damaged. Check item Measures Encryption key status confirmation Check the message displayed by HS-73 Assist mode > Key Backup / Restore. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 270...
  • Page 863 Be sure to exchange the parts in the order of the SRAM and SYS board. SYS board Be sure to exchange the parts in the order of the SRAM and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 271...
  • Page 864 Be sure to exchange the parts in the order of the SRAM and SYS board. [F109_5] Key consistency error (encryption key for HDD is damaged) Classification Contents Other service call Encryption key for HDD is damaged. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 272...
  • Page 865 Recover the ADI key on the SRAM. (Transfer the ADI key from FROM to SRAM.)  P. 9-26 “9.2.5 Precautions and procedure when replacing the SRAM”([G]Backup ADI key (FROM > SRAM)) * AccessFailed or KeyMismatch © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 273...
  • Page 866 SYS board”. [C] Restore ADI key (only when Secure HDD is installed) [D] Restore encryption key [E] Restore license e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 274...
  • Page 867 Be sure to exchange the parts in the order of the SRAM and SYS board. SYS board Be sure to exchange the parts in the order of the SRAM and SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 275...
  • Page 868 If you back up the data in advance, they will be recovered by restoring them after rebuilding the database. Parts to be replaced Remarks e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 276...
  • Page 869 HS-75 File System recovery mode > Initialize DB > HomeScreen DB 2. If the error is not recovered, reinstall the system software. HS-49 Firmware update mode > System Software (HD data) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 277...
  • Page 870 Be sure to exchange the parts in the order of the HDD and SRAM. SRAM Be sure to exchange the parts in the order of the HDD and SRAM. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 278...
  • Page 871 User data will be deleted when HS-73 Assist mode > Format HDD is performed. Parts to be replaced Remarks [F140] ASIC format abnormality Classification Contents Other service call ASIC format abnormality. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 279...
  • Page 872 [F200] Data Overwrite option (GP-1070) disabled Classification Contents Other service call Data Overwrite option (GP-1070) disabled. Check item Measures Setting Perform FS-08-3840 to install the Data Overwrite Enabler (GP-1070). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 280...
  • Page 873 If the error is not recovered after restarting the equipment, reinstall software. • System soft ware, application program, Engine firmware, Scanner firmware, FAX firmware (GD-1370) © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 281...
  • Page 874 Reset the date, and request the administrator to set the date and time. • Perform HS-76 SRAM clear mode > Reset Date and Time. • Request the administrator to set the date and time. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 282...
  • Page 875 The LGC board in which is not corresponding to the equipment model is installed. Check item Measures Harness Check all of the connector and harnesses connected to the LGC board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 283...
  • Page 876 Be sure to exchange the parts in the order of the harness and LGC board. LGC board Be sure to exchange the parts in the order of the harness and LGC board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 284...

  • Page 877: Error In Internet Fax / Scanning Function

    • If the error still occurs, turn the power OFF and then back ON, and perform the job again. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 285...
  • Page 878 Turn the power OFF and then back ON. Perform the job in error again. • Replace the main memory and perform the job again. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 286...
  • Page 879 Check item Measures Setting • Reset the Terminal mail address. • Turn the power OFF and then back ON. Perform the job in error again. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 287...
  • Page 880 Check if there is an illegal character in the Destination mail address. • Delete the illegal character and reset the appropriate Destination mail address, then perform the job again. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 288...
  • Page 881 Measures Setting • Check if the power cable is connected properly and it is inserted securely. • Check if the power voltage is unstable. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 289...
  • Page 882 Check the state of the mail box in the mail server. [2552] Terminal / Destination mail address error (RFC: 552) Classification Error item RFC related error Terminal / Destination mail address error (RFC: 552) e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 290...
  • Page 883 Turn the power OFF and then back ON, then retry the job in error. [2A51] Power failure Classification Error item Remote scanning related error Power failure. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 291...
  • Page 884 [2B11] Job status abnormality. [2B20] File library function error. [2B30] Insufficient disk space in BOX partition. [2BC0] Fatal failure occurred. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 292...
  • Page 885 If it cannot be printed, replace the main memory. • If it still cannot be printed, initialize the HDD (HS-75 > Initialize HDD > Clear Error Flag in Software Installation). © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 293...
  • Page 886 Exceeding the maximum number of pages. Check item Measures Setting Reduce the number of inserting pages and perform the job again. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 294...
  • Page 887 HDD formatting (HS-75 > Initialize HDD > Clear Error Flag in Software Installation). [2C11] Insufficient memory Classification Error item E-mail related error Insufficient memory. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 295...
  • Page 888 (HS-75 > Initialize HDD > Clear Error Flag in Software Installation). • If the recovery is still not completed, replace the SYS board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 296...
  • Page 889 Setting • Reset the encryption and perform the job in error again. • If an image file not encrypted is created, consult your administrators. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 297...
  • Page 890 Check item Measures Setting • Reset the Terminal IP address. • Turn the power OFF and then back ON. Perform the job in error again. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 298...
  • Page 891 Setting • Check if there is an illegal character in the device name. • Delete the illegal character and reset the appropriate device name. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 299...
  • Page 892 POP before SMTP error. Check item Measures Setting Check that both the POP Before SMTP setting and POP3 setting are correct, then perform authentication again. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 300...
  • Page 893 [2D12] Message reception error. [2D13] Message transmission error. Check item Measures Setting Turn the power OFF and then back ON. Perform the job in error again. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 301...
  • Page 894 File sharing related error Encryption error. Check item Measures Setting Turn the power OFF and then back ON. Perform the job in error again. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 302...
  • Page 895 • Check the network path. • If the path is correct, turn the power OFF and then back ON, and perform the job again. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 303...
  • Page 896 Classification Error item File sharing related error File sharing service not available. Check item Measures Setting Check if the setting of SMB is valid. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 304...
  • Page 897 File sharing related error Job status is invalid. Check item Measures Setting Turn the power OFF and then back ON. Perform the job in error again. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 305...
  • Page 898 HDD formatting (HS-75 > Initialize HDD > Clear Error Flag in Software Installation). [2E33] File access failure in USB storage Classification Error item File sharing related error Access to a file failed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 306...
  • Page 899 A Scan To USB job is carried out while user authentication or department authentication has not been done. Check item Measures Setting Retry the job after user authentication or department authentication has been done. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 307...
  • Page 900 [3B10] E-mail format error [3B40] E-mail decode error Classification Error item E-mail reception related error [3A20] E-mail analysis error. [3B10] E-mail format error. [3B40] E-mail decode error. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 308...
  • Page 901 OFF during the partial mail reception. • Reset the partial mail reception setting ON and then request the sender to retransmit the mail. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 309...
  • Page 902 Request the sender to retransmit the file in the acceptable compression method. [3C30] TIFF resolution error Classification Error item E-mail reception related error TIFF resolution error. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 310...
  • Page 903 Request the sender to retransmit the mail if it is not recovered. [3C90] Offramp Fax transmission disable error Classification Error item E-mail reception related error Offramp Fax transmission disable error. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 311...
  • Page 904 POP3 server to be connected is operating properly. [3E20] POP3 server connection time-out error Classification Error item E-mail reception related error POP3 server connection time-out error. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 312...
  • Page 905 These errors occur when the mail data is not transferred properly to the HDD. • Request the sender to retransmit the mail. • Replace the HDD if the error still occurs after retransmission. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 313...

  • Page 906: Printer Function Error

    Print function. (A specific error for the Serverless Location Free Print function) Check item Measures Setting Select “Normal Print”, and then perform the printing again. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 314...
  • Page 907 The number of the assigned pages set by the department and the number of those assigned by user management have both reached 0. Assign the number of the pages again or perform initialization. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING...
  • Page 908 Printer function error The file storing function is set to “disabled”. Check item Measures Setting Select “Remote” (SMB/FTP) for the destination of the file to save. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 316...
  • Page 909 [4241] No Printer kit / Printer function disabled Classification Error item Printer function error Printing functions are disabled since the Printer kit or Printer / Scanner kit is not installed firmly. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 317...
  • Page 910 [4314] No privilege to send a Fax or Internet Fax jobs is given. (Fax / Internet Fax transmission permission) Check item Measures Setting Check the privilege given, or request the administrator to add the necessary privilege. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 318...

  • Page 911: Connection Timeout

    [4522] Exceeding the upper limit of the registration number of jobs during data reception Classification Error item Printer function error Since the MFP nears the Workflow Full, reception of the jobs is limited. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 319...
  • Page 912 [4721] Connection Error of Multi Station Print (Unexpected combination of ROM version) Classification Error item Printer function error Connection failure of Multi Station Print because of an unexpected ROM version combination. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 320...
  • Page 913 Initialize HDD. Refer to step 3 and later in [E]Replace / Format HDDin  P. 9-18 “9.2.3 Precautions and procedures when replacing the HDD/SSD”. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 321...

  • Page 914: Topaccess Related Error

    Setting Set the correct time. [5017] Other SSL certificate related error Classification Error item Communication error with external The SSL certificate is invalid. application e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 322...

  • Page 915: Connection Error

    An error in the HTTP communication. application Check item Measures Setting Check the URL for communication. Check that the valid IP address is assigned to connect to the server. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 323...
  • Page 916 Communication error with external Data to send to the Remote maintenance server from the equipment application have been damaged or incorrect authentication data have been sent. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 324...

  • Page 917: Communication Error

    Remote Maintenance service. [5415] Communication error Classification Error item Communication error with external The equipment cannot communicate the Remote maintenance application service. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 325...
  • Page 918 Check if there is any damage or abnormality on the FAX Unit. • Check if the connector on the FAX Unit is connected properly. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 326...
  • Page 919 A Network Fax job has failed because the specified address is not registered in the AddressBook. Check item Measures Setting The address specified for the Network Fax is not registered on the AddressBook. Register it. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 327...

  • Page 920: Mfp Access Error

    Error item MFP access error The card cannot be used because it has expired. Check item Measures Setting Use a card with a valid expiration. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 328...
  • Page 921 Reattempt scanning. If the error still occurs after reattemptingscanning several times, card data may be corrupted or thecard reader may be out of order. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 329...
  • Page 922 Retry access after a few minutes. For the locking period, ask your administrator. [6121] Automatic secure erase failure Classification Error item MFP access error The automatic secure erase fails. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 330...
  • Page 923 MFP access error Print log database near-full (80%). Check item Measures Setting Perform Clear Log with TopAccess Logs > Export Logs > Print Job Log Export. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 331...
  • Page 924 Perform Clear Log with TopAccess Logs > Export Logs > Scan Job Log Export. [6164] Scan log database near-full (70%) Classification Error item MFP access error Scan log database near-full (70%). e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 332...
  • Page 925 Fax transmission log database near-full (70%). Check item Measures Setting Perform Clear Log with TopAccess Logs > Export Logs > Fax Transmission Journal Export. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 333...
  • Page 926 Fax reception log database near-full (70%). Check item Measures Setting Perform Clear Log with TopAccess Logs > Export Logs > Fax Reception Journal Export. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 334...
  • Page 927 MFP access error Message log database near-full (70%). Check item Measures Setting Perform Clear Log with TopAccess Logs > Export Logs > Message Log Export. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 335...

  • Page 928: Maintenance Error

    Check item Measures Setting Language Pack file may have a problem or may be corrupted. Check the package file and then reattempt the installation. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 336...
  • Page 929 Check if you are importing a valid file. [7127] Unsuccessful import of format file for metascan Classification Error item Maintenance error The import of metascan format file failed. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 337...
  • Page 930 [7133] Failed to import any user, role and group information Classification Error item Maintenance error A part of the user, role or group information was not imported. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 338...
  • Page 931 Maintenance error The import of all data (Template / AddressBook / Mailbox) failed. Check item Measures Setting Check if you are importing a valid file. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 339...
  • Page 932 Check if there is enough capacity in the HDD and then retry the export. [714D] Failed in export of department information Classification Error item Maintenance error The export of department data failed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 340...
  • Page 933 The export of all data (Template / AddressBook / Mailbox) failed. Check item Measures Setting Check if there is enough capacity in the HDD and then retry the export. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 341...
  • Page 934 Restart the equipment and then retry. [71A8] Failed to delete CA certificate Classification Error item Maintenance error The deletion of the CA certificate failed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 342...
  • Page 935 > [Security] > [Certificate Management] > SCEP (Automatic) [71B0] Software package file decryption failure Classification Error item Maintenance error Software package file decryption failed. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 343...
  • Page 936 The clone file may be invalid. Check the file and then retry the import. [71F4] Failed to decrypt clone file Classification Error item Maintenance error The decryption of a clone file failed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 344...
  • Page 937 The firewall is set properly. License server Ask the license provider that both servers are working. If they are not working, reattempt the activation after recovering. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 345...
  • Page 938 IP address of the equipment in which activation is being performed while the license has been activated by means of “Offline”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 346...
  • Page 939 The license cannot be installed since it is not supported for the equipment. Check item Measures License Check that the equipment in which the license is installed is correct. Check if the equipment is supported. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 347...
  • Page 940 Since the number of the licenses registered in this equipment has reached the maximum, new ones cannot be activated. Check item Measures License Deactivate or delete the licenses which are not being used. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 348...
  • Page 941 Check if the same IP address is not used by other machine. [8022] 802.1X authentication failure Classification Error item Network error Failed in 802.1X authentication. Check item Measures Setting Check the user credential. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 349...
  • Page 942 Network error IKEv1 shared key authentication failed. Check item Measures Setting Mismatch in IKEv1 Pre Shared Key. Check the PSK in MFP and remote machine. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 350...
  • Page 943 CA and user certificate in both MFP and remote peer - certificate timestamp and IPsec Certificate template. [8039] IPsec error for invalid signature for certification Classification Error item Network error IKEv1 invalid signature. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 351...
  • Page 944 [803E] IPsec error if ISAKMP SA is uncreated or destroyed due to some uncertain conditions Classification Error item Network error IKEv2 ISAKMP SA unavailable. Check item Measures Setting Restart IPsec service on Peer and retry. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 352...
  • Page 945 Mismatch in IKE version. Check the IKE version in MFP and peer. [8044] IPsec error for encapsulation inconsistency Classification Error item Network error IPsec encapsulation mismatch. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 353...
  • Page 946 Remote traffic selector mismatch. Check the source address/port in IPsec filter. [804A] IPsec error for IKEv2 timeout Classification Error item Network error IPsec IKEv1 / IKEv2 timeout. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 354...
  • Page 947 Classification Error item Network error Bluetooth connection failure. Check item Measures Wireless LAN/Bluetooth module Check the connection of the wireless LAN/Bluetooth module. connection status © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 355...
  • Page 948 Check the SSL certificate installed in the equipment. [80C5] TLS session establishment failure (handshake failure) Classification Error item Network error A handshake_failure alert message has been received. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 356...
  • Page 949 Network error Since a non-specified problem has occurred, the certification process has failed. Check item Measures Setting Check the SSL certificate installed in the equipment. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 357...
  • Page 950 A handshake encryption process has failed. Check item Measures Setting Check the SSL/TLS settings of a connect-to server. Check the SSL certificate installed in the equipment. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 358...
  • Page 951 - Renegotiation performed later. Check item Measures Setting Check the SSL/TLS settings of a connect-to server.Check the SSL certificate installed in the equipment. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 359...
  • Page 952 [8122] Domain: Invalid user name or password Classification Error item Network error The user name or password of the domain authentication is not valid and the user cannot log on. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 360...
  • Page 953 [8127] Domain: Invalid logon time Classification Error item Network error The user logon time is invalid at domain authentication and the user cannot logon. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 361...
  • Page 954 Check if the realm name of this equipment for the Active Directory server is correct. If the error still occurs, ask your Windows Server administrator. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 362...
  • Page 955 Error item IP Fax The IP Fax reception has failed due to a power failure. Check item Measures Setting Reattempt the IP Fax reception. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 363...

  • Page 956: Recording Paper Jam

    Error item The Fax reception has failed since the modem could not receive the signal properly. Check item Measures Setting Reattempt the Fax reception. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 364...
  • Page 957 The Fax transmission has failed since no cable for the Fax line was connected. Check item Measures Setting Connect a cable for the Fax line and reattempt the Fax transmission. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 365...
  • Page 958 The IP Fax transmission has failed since the other side’s device did not have the capability which was transferred by NSF / DIS on this equipment. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 366...
  • Page 959 IP Fax The IP Fax reception has failed since DCN was received in Phase B. Check item Measures Setting Reattempt the IP Fax reception. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 367...
  • Page 960 Fax reception. Transmission Classification Error item IP Fax This equipment has performed fall-back but the IP Fax transmission has failed. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 368...
  • Page 961 Fax transmission. Transmission Classification Error item IP Fax The IP Fax transmission has failed since no response was made to CTC. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 369...
  • Page 962 The IP Fax reception has failed since an error occurred in the system. Check item Measures Setting Reboot this equipment and reattempt the IP Fax reception. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 370...
  • Page 963 The Fax reception has failed since a carrier disconnection was detected after the image signal was picked up by this equipment. Check item Measures Setting Reattempt the Fax reception. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 371...
  • Page 964 The IP Fax reception has failed since the conversion of the received image went wrong. Check item Measures Setting Reattempt the IP Fax reception. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 372...
  • Page 965 Check item Measures Setting Reattempt the IP Fax transmission. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 373...
  • Page 966 Classification Error item IP Fax The IP Fax transmission has failed since DCN was received. Check item Measures Setting Reattempt the IP Fax transmission. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 374...
  • Page 967 The network of this equipment and the other side’s device is functioning properly. • The IP Fax function of this equipment is set properly. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 375...
  • Page 968 ECM transmission. Check item Measures Setting Reattempt the Fax transmission. If the error persists, check whether the other side’s device can output MCF or not. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 376...
  • Page 969 Classification Error item The Fax reception has failed since a time-out occurred between the FCD frames. Check item Measures Setting Reattempt the Fax reception. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 377...
  • Page 970 The IP Fax reception has failed due to a defective HDD. Check item Measures Setting Reattempt the IP Fax reception. If the error persists, replace the HDD. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 378...
  • Page 971 Setting • Reboot this equipment and reattempt the Fax reception. • Reinstall the Fax firmware. • If the error persists, replace the Fax unit. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 379...
  • Page 972 The registration to an SIP server has failed due to an error. (Multiple Choices) Check item Measures Setting Check the setting of the network or the SIP server. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 380...
  • Page 973 The registration to an SIP server has failed due to an error. (Bad Request) Check item Measures Setting Check the setting of the network or the SIP server. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 381...
  • Page 974 The registration to an SIP server has failed due to an error. (Method Not Allowed) Check item Measures Setting Check the setting of the network or the SIP server. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 382...
  • Page 975 The registration to an SIP server has failed due to an error. (Precondition Failed) Check item Measures Setting Check the setting of the network or the SIP server. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 383...
  • Page 976 The registration to an SIP server has failed due to an error. (Unknown Resource-Priority) Check item Measures Setting Check the setting of the network or the SIP server. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 384...
  • Page 977 The registration to an SIP server has failed due to an error. (Anonymity disallowed) Check item Measures Setting Check the setting of the network or the SIP server. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 385...
  • Page 978 The registration to an SIP server has failed due to an error. (Address Incomplete) Check item Measures Setting Check the setting of the network or the SIP server. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 386...
  • Page 979 The registration to an SIP server has failed due to an error. (Bad Event) Check item Measures Setting Check the setting of the network or the SIP server. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 387...
  • Page 980 The registration to an SIP server has failed due to an error. (Internal Server Error) Check item Measures Setting Check the setting of the network or the SIP server. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 388...
  • Page 981 The registration to an SIP server has failed due to an error. (Version Not Supported) Check item Measures Setting Check the setting of the network or the SIP server. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 389...
  • Page 982 The registration to an SIP server has failed due to an error. (Does Not Exist Anywhere) Check item Measures Setting Check the setting of the network or the SIP server. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 390...
  • Page 983 The implementation of an IP Fax job has been stopped since the settings were changed. Check item Measures Setting Reattempt the IP Fax transmission / reception. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 391...
  • Page 984 The IP Fax reception has failed due to a communication error. (Communication disconnection from the other side’s device) Check item Measures Setting Reattempt the IP Fax reception. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 392...
  • Page 985 The IP Fax transmission / reception has failed due to a communication error. (Alternative Service) Check item Measures Setting Check the setting of the network or the SIP server. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 393...
  • Page 986 The IP Fax transmission / reception has failed due to a communication error. (Not Found) Check item Measures Setting Wait for a while and then reattempt the IP Fax transmission. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 394...
  • Page 987 The IP Fax transmission / reception has failed due to a communication error. (Gone) Check item Measures Setting Wait for a while and then reattempt the IP Fax transmission. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 395...
  • Page 988 The IP Fax transmission / reception has failed due to a communication error. (Unsupported URI Scheme) Check item Measures Setting Wait for a while and then reattempt the IP Fax transmission. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 396...
  • Page 989 The IP Fax transmission / reception has failed due to a communication error. (Interval Too Brief) Check item Measures Setting Wait for a while and then reattempt the IP Fax transmission. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 397...
  • Page 990 The IP Fax transmission / reception has failed due to a communication error. (Too Many Hops) Check item Measures Setting Wait for a while and then reattempt the IP Fax transmission. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 398...
  • Page 991 The IP Fax transmission / reception has failed due to a communication error. (Not acceptable here) Check item Measures Setting Wait for a while and then reattempt the IP Fax transmission. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 399...
  • Page 992 The IP Fax transmission / reception has failed due to a communication error. (Security Agreement Required) Check item Measures Setting Wait for a while and then reattempt the IP Fax transmission. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 400...
  • Page 993 The IP Fax transmission / reception has failed due to a communication error. (Gateway Time-out) Check item Measures Setting Check the setting of the SIP server. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 401...
  • Page 994 The IP Fax transmission / reception has failed due to a communication error. (Decline) Check item Measures Setting Check the setting of the network or the SIP server. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 402...
  • Page 995 Check item Measures Setting Reboot the equipment. If the error still persists, replace the FAX Unit of line 2. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 403...

  • Page 996: Other Errors

    Reset the service password by accessing [USER FUNCTIONS] > [ADMIN] > [GENERAL] > [PASSWORD SETUP] > [RESET SERVICE PASSWORD]. • Replace the SRAM.  P. 9-26 “9.2.5 Precautions and procedure when replacing the SRAM”. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 404...
  • Page 997 LGC board Replace the LGC board. Switching regulator Replace the switching regulator. Parts to be replaced Remark LGC board Switching regulator © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 405...
  • Page 998 If the LCD screen is turned OFF and an error code cannot be confirmed as a result, check the lighting condition of each LED and perform the troubleshooting according to the status below. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 406...
  • Page 999 SYS board. • Check if there is no abnormality in the switching regulator. • Check if there is no abnormality in the SYS board. © 2018-2020 Toshiba Tec Corporation All rights reserved e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A ERROR CODE AND TROUBLESHOOTING 8 - 407...
  • Page 1000 SYS board • Check if there is no abnormality in the switching regulator. • Check if there is no abnormality in the SYS board. e-STUDIO2018A/2518A/3018A/3518A/4518A/5018A © 2018-2020 Toshiba Tec Corporation All rights reserved ERROR CODE AND TROUBLESHOOTING 8 - 408...

This manual is also suitable for:

E-studio2518aE-studio3018aE-studio3518aE-studio4518aE-studio5018aE-studio3018ag ... Show all

Table of Contents

Save PDF