Copyright Notice This document is copyrighted, 2025. All rights are reserved. The original manufacturer reserves the right to make improvements to the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated, or transmitted in any form or by any means without the prior written permission of the original manufacturer.
Page 3
Acknowledgement All other products’ name or trademarks are properties of their respective owners. Intel® and Atom® are registered trademarks of Intel Corporation ⚫ ITE is a trademark of Integrated Technology Express, Inc. ⚫ IBM, PC/AT, PS/2, and VGA are trademarks of International Business Machines ⚫...
Page 4
Packing List Before setting up your product, please make sure the following items have been shipped: Item Quantity FWS-2370 ⚫ Power Adapter ⚫ SATA Cable ⚫ Power Cable ⚫ If any of these items are missing or damaged, please contact your distributor or sales representative immediately.
Page 5
About this Document This User’s Manual contains all the essential information, such as detailed descriptions and explanations on the product’s hardware and software features (if any), its specifications, dimensions, jumper/connector settings/definitions, and driver installation instructions (if any), to facilitate users in setting up their product. Users may refer to the product page at AAEON.com for the latest version of this document.
Page 6
Safety Precautions Please read the following safety instructions carefully. It is advised that you keep this manual for future references All cautions and warnings on the device should be noted. All cables and adapters supplied by AAEON are certified and in accordance with the material safety laws and regulations of the country of sale.
Page 7
As most electronic components are sensitive to static electrical charge, be sure to ground yourself to prevent static charge when installing the internal components. Use a grounding wrist strap and contain all electronic components in any static-shielded containers. If any of the following situations arises, please the contact our service personnel: Damaged power cord or plug Liquid intrusion to the device iii.
Page 8
FCC Statement This device complies with Part 15 FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation. Caution: There is a danger of explosion if the battery is incorrectly replaced.
Page 10
China RoHS Requirement (EN) Name and content of hazardous substances in product AAEON System QO4-381 Rev.A2 Hazardous Substances Part Name 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE) PCB Assemblies × ○ ○ ○ ○ ○ Connector and ×...
Specifications System Form Factor Desktop Network Appliance Processor Intel Atom® C5000/P5300 Series (Default: Intel Atom® Processor C5315) Chipset System Memory DDR4 SODIMM x 2, up to 64GB (ECC/Non-ECC) Network Ethernet Intel® Ethernet Controller I226-V, 2.5GbE x 4 1GbE Marvell® Alaska® 88E1543, 1GbE x 4 10G SFP+ x 4 Bypass 2 Pairs...
Page 15
Expansion Interface PCIe Slot PCIe [x4] x 1 (PCIe [x1] x 2) for 2.5GbE Intel® Ethernet Controller I226-V Module x 2 (optional: PoE/PoE+) Mini-PCIe Slot M.2 2230 E-Key x 1 (PCIe) for Wi-Fi co-lay half-size Mini Card Slot x 1 (PCIe) M.2 3052 B-Key x 1 (USB 2.0) for 5G/LTE co-lay full-size Mini Card Slot with push-pin SIM Slot x 1 (PCIe + USB 2.0)
Page 17
Rear Panel Lockable DC Power Input Connector x 2 RJ-45 Console x 1 USB 3.0 Port x 2 10G SFP+ x 4 1GbE RJ-45 x 4 2.5GbE RJ-45 x 4 SW Reset Button x 1 Power Button x 1 Antenna Hole x 4 Optional 2.5GbE LAN Module x 2 (optional with PoE af/at) Chapter 1 –...
Jumpers and Connectors Note: Components and their locations may vary depending upon which configuration was purchased. If you have questions about your FWS-2370, visit our website to contact an AAEON support representative. Component Side Chapter 2 – Hardware Information...
Page 23
Solder Side Chapter 2 – Hardware Information...
List of Jumpers Please refer to the table below for all of the board’s jumpers that you can configure for your application Label Function Clear CMOS 2.3.1 Clear CMOS (CN5) Clear CMOS Normal (Default) Clear CMOS Clear RTC Normal (Default) Clear RTC Chapter 2 –...
List of Connectors Please refer to the table below for all of the board’s connectors that you can configure for your application. (Optional) denotes a component that is not included on the standard configuration. Some optional components may replace standard components.
Page 26
Label Function Battery Header CN40 LED Signal Header for PoE Clear CMOS Digital IO Header Case-Open Connector CPU Fan ESPI1 eSPI Debug Port LED1 PoE LAN (I226) Green: ACT/Green: 2.5GbE, Orange: 1GbE LED13 LAN 8 (SFP+) Green: ACT/Blue: 10G, Green: 1GbE LED14 LAN 7 (SFP+) Green: ACT/ Blue: 10G, Green: 1GbE LED15...
2.4.1 Power Switch/HW Reset Header (CN28) Signal Signal Power Swich HW Reset PWR external LED+ SATA external LED+ SATA external LED- 2.4.2 Case-Open Connector (CN8) Signal SIO_Case Open Chapter 2 – Hardware Information...
System Test and Initialization The system uses certain routines to perform testing and initialization during the boot up sequence. If an error, fatal or non-fatal, is encountered, the system will output a few short beeps or display an error message. The system can usually continue the boot up sequence with non-fatal errors.
AMI BIOS Setup The AMI BIOS ROM has a pre-installed Setup program that allows users to modify basic system configurations, which is stored in the battery-backed CMOS RAM and BIOS NVRAM so that the information is retained when the power is turned off. To enter BIOS Setup, press <Del>...
3.4.1 Trusted Computing Options Summary Security Device Support Disabled Enabled Optimal Default, Failsafe Default Enables or Disables BIOS support for security device. O.S. will not show Security Device. TCG EFI protocol and INT1A interface will not be available. SHA-1 PCR Bank Disabled Enabled Optimal Default, Failsafe Default...
Page 35
Options Summary Storage Hierarchy Disabled Enabled Optimal Default, Failsafe Default Enable or Disable Storage Hierarchy Endorsement Hierarchy Disabled Enabled Optimal Default, Failsafe Default Enable or Disable Endorsement Hierarchy TPM2.0 UEFI Spec Version TCG_1_2 TCG_2 Optimal Default, Failsafe Default Select the TCG2 Spec Version Support, TCG_1_2: The Compatible mode for Win8/Win10, TCG_2: Support new TCG2 protocol and event format for Win10 or later Physical Presence Spec...
3.4.3 Smart Fan Function Options Summary Smart Fan Mode Software Mode Automatic Mode Optimal Default, Failsafe Default Smart Fan Mode Select Manual PWM Setting Optimal Default, Failsafe Default Manual Mode Fan will work with this Manual PWM value Fan off temperature limit Optimal Default, Failsafe Default Fan will off when temperature lower than this limit Fan start temperature limit...
3.4.5 Serial Port Configuration Options Summary Use This Device Disabled Enabled Optimal Default, Failsafe Default Enable or Disable this Logical Device. Possible: Use Automatic Settings Optimal Default, Failsafe Default IO=2F8h; IRQ=3; IO=3F8h; IRQ=4; Allows the user to change the device resource settings. New settings will be reflected on this setup page after system restarts.
3.4.7 Console Redirection Settings Options Summary Terminal Type VT100 VT100+ Optimal Default, Failsafe Default VT-UTF8 ANSI Emulation: ANSI: Extended ASCII char set. VT100: ASCII char set. VT100Plus: Extends VT100 to support color, function keys, etc. VT-UTF8: Uses UTF8 encoding to map Unicode chars onto 1 or more bytes Bits per Second 9600 19200...
Page 42
Options Summary Parity None Optimal Default, Failsafe Default Even Mark Space A Parity bit can be sent with the data bits to detect some transmission errors. Even: parity bit is 0 if the num of 1’s in the data bits is even. Odd: parity bit is 0 if the num of 1’s in the data bits is odd.
3.4.8 SDIO Configuration Options Summary SDIO Access Mode Auto Optimal Default, Failsafe Default ADMA SDMA Auto Option: Access SD device in DMA mode if controller supports it, otherwise in PIO mode. DMA Option: Access SD device in DMA mode. PIO Option: Access SD device in PIO mode Chapter 3 –...
3.4.9 Power Management Options Summary Power Mode ATX Type Optimal Default, Failsafe Default AT Type Select Power Supply Mode. Restore AC Power Loss Power Off Power On Last State Optimal Default, Failsafe Default Select AC power state when power is re-applied after a power failure. RTC wake system from S5 Disabled Optimal Default, Failsafe Default...
3.4.10 Digital IO Port Configuration Options Summary DIO Port 1 ~ 4 Output Optimal Default, Failsafe Default Input Set DIO as Input or Output Output Level High Optimal Default, Failsafe Default Set output level when DIO pin is output DIO Port 5 ~ 8 Output Input Optimal Default, Failsafe Default...
3.4.11 LAN Bypass Configuration Options Summary LAN Bypass Status LED LED OFF Optimal Default, Failsafe Default RED LED ON RED LED BLINK RED LED FAST BLINK GREEN LED ON GREEN LED BLINK GREEN LED FAST BLINK Configure LAN Bypass Status LED. Mode for Power-on PassTru Optimal Default, Failsafe Default...
3.4.12 Case Open Configuration Options Summary Case Open Waring Disable Optimal Default, Failsafe Default Enable Clear Case Open detecting function. Chapter 3 – AMI BIOS Setup...
3.5.3 Controller SATA Configuration Options Summary Case Open Waring Enable Optimal Default, Failsafe Default Disable SATA test settings Chapter 3 – AMI BIOS Setup...
Setup Submenu: Security Change User/Supervisor Password You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. If you highlight these items and press Enter, a dialog box appears which lets you enter a password.
3.7.2 Key Management Options Summary Factory Key Provision Disabled Optimal Default, Failsafe Default Enabled Provision factory default keys on next re-boot only when System in Setup Mode Restore Factory Keys Optimal Default, Failsafe Default Force System to User Mode. Configure NVRAM to contain OEM-defined factory default Secure Boot keys Reset To Setup Mode Optimal Default, Failsafe Default Delete NVRAM content of all UEFI Secure Boot key databases...
Page 59
Options Summary Remove 'UEFI CA' from DB Yes Optimal Default, Failsafe Default Device Guard ready system must not list 'Microsoft UEFI CA' Certificate in Authorized Signature database (db) Restore DB defaults Optimal Default, Failsafe Default Restore DB variable to factory defaults Secure Boot variable | Size| Keys| Key Source Enroll Factory Defaults or load certificates from a file: 1.Public Key Certificate in:...
Setup Submenu: Save & Exit Options Summary Save Changes and Reset Reset the system after saving the changes. Discard Changes and Exit Exit system setup without saving any changes. Restore Defaults Restore/Load Default values for all the setup options. Chapter 3 – AMI BIOS Setup...
Software Development Kit Support List The FWS-2370 is available with a software development kit (SDK) supporting a range of additional functions and interfaces. Function SDK Support Watchdog Timer Software Programming Button Status LED LAN Bypass HW Monitor Smart PoE For more information regarding the above SDK support list, please contact your AAEON or visit https://www.aaeon.com/en/contacts/ for more information.
Removing Glue from Your System To protect components from damage and ensure proper operation out of the box, glue may have been applied to some cables or connectors to keep them in place during shipping. This glue must be removed before attempting to swap components or perform maintenance.
Page 66
Step 1: Using an eyedropper or bottle as shown above, apply a few drops of alcohol to the glue. Step 2: Allow the alcohol to soak for 10 seconds, then use a cotton swab or cotton with anti-static tweezers to evenly rub the alcohol over the glue. Step 3: Let soak for 10 more seconds, then use anti-static tweezers to remove the glue.
Page 67
If you encounter any issues or need support, please contact your AAEON representative or visit our Support Page at AAEON.com Appendix B – Glue Removal Procedure...
Need help?
Do you have a question about the AAEON FWS-2370 and is the answer not in the manual?
Questions and answers