NETGEAR Powerline 500 (XWN5001) Manual

Getting Started

This chapter describes your Powerline 500 WiFi Access Point (XWN5001), and how your adapters can fit into a home network. It also explains the security features and how to customize the encryption key for added security. For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.

Hardware Features

The package includes a Powerline 500 WiFi Access Point (XWN5001), a Resource CD, and an Ethernet cable.

The following illustration shows the front and side panels of the XWN5001:

LED and Feature Descriptions

The following table describes the status LEDs on the Powerline 500 WiFi Access Point.
Table 1. LED descriptions

Item	Description
Power LED	Solid green. The electrical power is on. Blinking green.The adapter is in the process of restarting or setting up security. Amber. Power saving mode. The unit enters power saving mode if the Ethernet port is not linked for more than 10 minutes. Off. There is no electrical power, or power has been turned off through the Powerline Utility.
Powerline LED	Solid. The adapter is connected to a Powerline network. Blinking. The adapter is sending or receiving data. Off. The adapter has not found any other compatible Powerline devices using the same encryption key, or has been turned off through the Powerline Utility.
	The Pick A Plug feature lets you pick the electrical outlet with the strongest link rate, indicated by the color displayed by the LED:
	Green. Link rate > 80 Mbps (Best) - Good for HD video	Amber. Link rate > 50, < 80 Mbps (Better) - Good for SD Video	Red. Link rate < 50 Mbps (Good) - Good for data
Ethernet LED	Solid. The Ethernet port is linked, but there is no activity. Blinking. There is traffic on the Ethernet port. Off. There is no Ethernet connection, or it has been turned off through the Powerline Utility.

Buttons
Three buttons are located on the side of the Access Point:

• Reset. Press the Reset button for 1 second, and then release it to return the Powerline adapter to its factory default settings.
• Security. After you plug in your new AV adapters, press the Security button for 2 seconds on both of the AV adapters. You have to press both buttons within 2 minutes.
  The Security button does not work in power saving mode. The unit enters power saving mode if the Ethernet port is idle (not linked) for more than 10 minutes.
• On/Off. This button is used for wireless setup with WPS. See Method B: Use the WPS Button for Wireless Setup.

Ethernet Port
Plug one end of the Ethernet cable that comes with the Powerline 500 WiFi Access Point (XWN5001) into this port and the other end either into your router, or into the computer or another peripheral device.

Product Label
The product label shows unique details specific to your adapter. The product label is located on the back of the adapter. The label contains the following information.

• Model number
• MAC address
• Device password
• Serial number

How the Powerline AV 500 Access Point Fits in Your Network

You can use one or more Powerline 500 WiFi Access Points to extend your home network anywhere in your house using your electrical power lines.
A Powerline network consists of two or more compatible Powerline devices that communicate with each other. One of the Powerline devices is connected with an Ethernet cable to your router so that the Powerline network is linked to your local area network (LAN). That way each Powerline device can communicate with the router and use its Internet connection.
The following illustration shows an existing Powerline network with one Powerline device in Room 1, a second Powerline device in Room 2, and an XWN5001 Powerline access point in Room 3:

To form a Powerline network you need at least two compatible Powerline devices (including the Powerline 500 WiFi Access Point).
For best performance, plan the location of your Powerline devices:

• Use an electrical outlet that is not controlled by a wall switch to avoid someone unknowingly turning off the power to the outlet.
• Do not plug in Powerline products to a power strip, extension cord, or surge protector as this might prevent them from working correctly or reduce the network performance.
• Avoid plugging Powerline products into electrical outlets located near an appliance that uses a lot of power, such as a washer or dryer, or a refrigerator. This could potentially prevent the adapters from working correctly, or reduce network performance.

Set Up the Powerline Network

You can set up a Powerline network that includes the Access Point, or you can add the Access Point to an existing Powerline network.

Set Up a New Powerline Network

Different Powerline adapter models can share the network. All NETGEAR Powerline AV products (models XAV101, XAV1004, XAV2001, XAV2501, and XAVN2001) are compatible.

To set up a new Powerline network:

1. Make sure that your home router is up and running and that Ethernet wired connections are working.
2. Install the first Powerline adapter based on the installation instructions that came in the package. Plug a compatible NETGEAR Powerline adapter (sold separately) into a wall outlet near your router, and connect it to the LAN port on your router using an Ethernet cable.
   
3. For convenience during setup, plug the Access Point into a wall outlet near your router.
4. Connect a computer to the Access Point for initial setup.
   Use the supplied Ethernet cable to connect the Access Point to an Ethernet port on a computer.
   The Powerline devices attempt to detect each other and form a Powerline network. This could take a few minutes.
   
5. Plug any additional Powerline devices you are using into power outlets near the other computers and devices to be included in your Powerline network.
6. Wait for each Powerline adapter or access point to be recognized by the Powerline network. The Power, Ethernet, and Powerline LEDs should turn on. This could take as little as 5 seconds, or up to 80 seconds. If the Powerline LEDs are green or amber, the devices are successfully connected. A red LED indicates a weak link rate. In this case, move the adapter or access point to another electrical outlet with a better connection.
7. Set up the Access Point wireless network as explained in Set Up the Extender Wireless Network.

Add the Access Point to an Existing Powerline Network

Your existing Powerline network needs to have two or more compatible Powerline devices that communicate with each other. (models XAV101, XAV1004, XAV2001, XAV2501, and XAVN2001). One of these Powerline devices has to be cabled with Ethernet to your router so that the Powerline network is linked to your local area network (LAN).

To add the Access Point to an existing Powerline network:

1. If you used the Security buttons or the Powerline Utility to secure your Powerline network, press the Reset button on each Powerline device to return it to its factory settings.
   This is the quickest way to allow your new Powerline 500 WiFi Access Point to communicate with the other Powerline devices.
2. Connect a computer to the Access Point for initial setup. Use the supplied Ethernet cable to connect the Access Point to an Ethernet port on a computer.
3. For convenience during setup, plug the Access Point into an electrical outlet near your router. The Access Point attempts to detect the other compatible Powerline devices in your network and join the Powerline network. This could take a few minutes.
4. Check the Powerline LEDs to make sure that the Powerline devices are communicating with each other. If the LEDs are green or amber, the devices are successfully connected. A red LED indicates a weak link rate. In this case, move the adapter or access point to another electrical outlet with a better connection.
5. Set up the Access Point wireless network as explained in Set Up the Extender Wireless Network.

Set Up the Access Point Wireless Network

You need to set up the access point so that it can join your wireless network. To do this you can use either the Powerline Utility or Wi-Fi Protected Setup (WPS).

• If your router does not have WPS, or you are not sure, use Method A.
• If your router does have WPS, use Method B.

Method A: Use the Powerline Utility for Wireless Setup

To set up your Access Point wireless network:

1. Download and install the Powerline Utility on your computer.
2. Temporarily connect your computer to the Ethernet port on the XWN5001.
3. On the Powerline Utility screen, right-click the XWN5001 icon.
   
4. Select Wireless Configuration in the pop-up menu.
   
5. Enter the wireless settings.
   

Note: You can access advanced wireless settings by clicking the IP address at the bottom of the Wireless Setting screen. The login and password are admin and password.

Method B: Use the WPS Button for Wireless Setup

You can use this method if you have a wireless router, or modem router with a WPS (Wi-Fi Protected Setup) button. The WPS button might be labeled WPS, or it could look similar to or .

To use WPS to set up your Access Point wireless network:

1. Push the WPS button on the wireless client.
2. Push and hold the Security button on the wireless access point for about 2 seconds and release it. The Wireless LED starts flashing.
   When the Wireless LED stops flashing, the wireless pairing is done and the wireless device is securely connected to the XWN5001 Wireless Access Point.
   Note: This method pairs the XWN5001 with your wireless client, and at the same time secures the connection with a random passphrase.
3. Connect your wireless device to the XWN5001. Connect a laptop, table, or smart phone to the XWN5001 WiFi access point to gain access to the Internet.
   1. Launch the application on your wireless client (laptop, tablet, or smart phone).
   2. Refresh the WiFi network list to see the network SSID list.
   3. Connect to the WiFi network SSID NETGEAR_EXT or the one you configured in step 4, Method A.

Join the Access Point Wireless Network

Use one of these methods to connect other wireless devices (such as a laptop, game console, and so on), to your network through the Access Point.

To join the wireless network using a WPS button:

1. Press the WPS button on your wireless computer or device.
2. Press the On/Off button on the Access Point about 2 seconds, until the Wireless LED starts flashing, then release it.
   When the Wireless LED stops flashing, the wireless device is securely connected to the XWN5001 Access Point.

To join the wireless network without a WPS button:
If your wireless device does not have a WPS button, you need to use the software that manages your wireless connections for your wireless device and manually enter the wireless settings to connect to the access point.

Powerline Network Security

A Powerline network consists of two or more Powerline adapters using the same network encryption key. Securing your network is crucial. By encrypting the information you send over the Powerline network, you help to keep it secure from hackers. If you do not set up security on your network, anyone nearby with a Powerline network can potentially use their connection to gain access to your network and information you send over the Internet. This is especially relevant in settings such as apartment buildings, office buildings, dorm rooms, and other more populated areas.
Powerline devices connected to the same network have to use an identical encryption key in order to communicate with each other. The security used by Powerline network is similar to the SSID and encryption keys used in wireless networks.
There are two ways to secure your Powerline network.

• Use the Security button located on the adapter to automatically generate a random encryption key. See Set the Encryption Key.
• Use the Powerline Utility to configure your Powerline network with an encryption key that you specify. If you are already using Powerline or HomePlug devices, then you will need to use the Powerline Utility. If not already installed, the Powerline Utility should be installed on your computer. See Install the Powerline Utility.
  For information about using the Powerline Utility to configure Powerline security or to prioritize Powerline network traffic using the Quality of Service (QoS) feature, see Chapter "Powerline Utility".

To return the XWN5001 to its factory default settings, press its Reset button for 1 second.

Use the Security Button to Set the Encryption Key

Note: An adapter can generate a private key only once. If you want to replace a private key, first reset the adapters to their factory settings. To do this either press the Reset button for 1 second, then release, or use the Powerline Utility factory defaults feature (see Reset a Device to Factory Settings).
You can use the Security button to change the default encryption key and set a private encryption key instead. The default encryption key is HomePlugAV.

To set the encryption key:

1. Verify that all the Powerline adapters to be configured are plugged in.
   
   Do not press the Security button on the Powerline adapter until installation is complete and all adapters on your network are plugged in and communicating with each other. Pressing the Security button too soon can temporarily disable Powerline communication. If this should occur, reset the Powerline adapter to its factory default settings (press the Reset button for 1 second, then release).
2. Press the Access Point Security button for 2 seconds.
   • The Power LED starts blinking after you release the button.
   • The adapter automatically creates a new, randomly generated network encryption key that each Powerline adapter on the network will use.

At this point, the other adapters in your network cannot communicate with each other.

3. Within 2 minutes of pressing the Security button on the Access Point, press the Security button on the second adapter for 2 seconds.
   In order to pair the devices, you need to press both buttons within 2 minutes.
   This securely configures your Powerline network with the same network encryption key.
4. If your network has more than two adapters, press the Security button on the next adapter for 2 seconds, and then push the Security button on any additional adapters in your network for 2 seconds. The adapters retain security settings even if they are unplugged.

Set the Encryption Key

You can use the Security button to change the default encryption key and set a private encryption key instead. The default encryption key is HomePlugAV.
Note: Before you change the encryption key, you need to install the Powerline adapters and get them up and running. Otherwise, they might not be able to communicate with each other.

To set a private encryption key:

1. Verify that all the Powerline devices to be configured are plugged in.
2. On the first Powerline device, press its Security button for 2 seconds.
   The Power LED starts blinking after you release the button.
   The Powerline device automatically produces a new, randomly generated network encryption key that each Powerline device will use.
   At this point, the other Powerline devices in your network cannot communicate with each other.
3. Within 2 minutes of pressing the Security button on the first adapter, press the Security button on the second Powerline device for 2 seconds.
   In order to pair the devices, you must press both buttons within 2 minutes.
   This securely configures your Powerline network with the same network encryption key.
4. If your network has more than two Powerline devices, press the Security button on the additional Powerline device for 2 seconds, then press the Security button on any additional Powerline devices in your existing network for 2 seconds. Press both buttons within 2 minutes. The Powerline devices retain security settings even if they are unplugged.
   Note: A Powerline device can generate a private encryption key only once unless you reset it. To start over, first reset the adapter back to its factory defaults, and then press its Reset button for 1 second to restore its factory settings.

Powerline Utility

This chapter explains how to install and use the Powerline Utility. The Powerline Utility works with many Powerline AV products. NETGEAR Powerline models XAV1004, XAV2001, and XAVN2001 are compatible and can share the same Powerline network.
You can use the Powerline Utility to access a local Powerline device that is connected to your computer with an Ethernet cable and also to access remote Powerline devices. Remote devices are on the Powerline network, but are not directly cabled to the computer on which you are using the Powerline Utility.
You can use the NETGEAR Powerline Utility to:

• Change the name of a Powerline device
• Turn LEDs on or off
• Set encryption keys
• Set up Quality of Service (QoS)
• Restore a device to default configuration settings

Install the Powerline Utility

This utility allows you to set your own unique Powerline network encryption key, and prioritize traffic passing through your Powerline network.
All devices on a Powerline network can be managed from one computer. If you add another Powerline device to a Powerline network, you can install the Powerline Utility on the computer connected locally to the new adapter, or open the utility on the computer originally used to set up the Powerline network encryption key. You can use any computer to manage the network, but this procedure assumes that you are working from the computer that is connected to a Powerline adapter.

To install the Powerline Utility:
The Powerline Utility is a free download available from the NETGEAR support website.

1. Launch an Internet browser, and visit http://support.netgear.com/app/products/model/a_id/16189.
2. Click the Downloads tab, and then click on the utility that you want to download.
3. Scroll down to display the download instructions:
   
4. Click the Click here to download button, and download the utility to your computer.
5. Run the file that you downloaded, and follow the wizard prompts to install the Powerline Utility. Click Finish to complete the wizard.
   The Powerline Utility shortcut icon displays on your desktop.
   
6. There are two ways to launch the Powerline Utility:
   • Click this icon located on your desktop.
   • Select Start > Programs > NETGEAR > NETGEAR Powerline Utility.

Powerline Utility Screen

When launched, the Powerline Utility opens to a screen that shows all the devices in your Powerline network.

• Click the image of the device that you want to manage.
• If all devices are not shown, click the Refresh button to update the screen.
• The Information box at the bottom of the screen provides tips and information for using this screen.

Security Icon
You can click the Security icon on the Powerline Utility main screen to go to the Security screen or the QoS (Quality of Service) screen:

Change the Name of a Powerline Device

Powerline devices are identified by their model number and name. Any Powerline devices that are plugged in and connected are detected by the Powerline Utility, and are shown on the Powerline Utility main screen. If no name has been assigned to a Powerline device, it is shown as un-named.

To name a Powerline device in your Powerline network:

1. From the Powerline Utility main screen, click the device you want to name, and the following pop-up menu displays:
   
2. Select Device Name. The Powerline Utility responds that connectivity will be temporarily lost if you continue.
3. Click OK. The following screen displays:
   
4. Enter a new name for the Powerline device, and click OK.

Turn LEDs Off or On

For each device in your Powerline network, you can turn the LEDs off or on. This feature is a toggle. You can turn off LEDs if they are on, or turn them on if they are currently turned off.

To turn the LEDs off or on:

1. On the Powerline Utility main screen, click the Powerline device icon.
2. On the pop-up menu, select Turn LED off.

A screen displays advising you that connectivity will be temporarily lost while the LEDs are being reset.

Set the Powerline Encryption Key

Powerline devices that share the same Powerline network have to use the same encryption key. The factory default encryption key is HomePlugAV.
In locations such as apartment buildings or office buildings, others might share the same electrical power lines that you use for your Powerline network. To protect your Powerline network from unwanted access, you can customize the encryption key for your Powerline devices. Make sure that you set up exactly the same encryption key for all of your Powerline devices so that they can communicate with each other.
You use the Security screen in the Powerline Utility to set encryption keys. If you customize the encryption key and then forget what it is, you can return your Powerline devices to their factory default Powerline encryption key of HomePlugAV.

To set the encryption key:

1. On the Powerline Utility main screen, click the Powerline device icon or the Security icon.
   
   The top section of the Security screen shows information about each device that the Powerline Utility detects.
   • Device Name. This lists the Powerline devices detected on the network after the utility completes a scan for devices. The device name is initially set by the utility, but you can change it to a descriptive name such as Office or Master Bedroom.
   • Model. This identifies the model number of the Powerline adapter.
   • MAC Address. The MAC address for the Powerline device. This is also on the product label, which might not be visible when the device is plugged in.
   • Device Password. To change settings for a remote Powerline device, you have to enter its password. The device password is located on the product label.
2. Select the check box for each device for which you want to set the encryption key.
3. In Step 2 on your screen, select the option that you want:
   • Create a new Encryption Key. To set your own network encryption key, type your network encryption key in the field.
   • Use default Encryption Key. When you select this option, the factory default encryption key automatically displays in the field. The default network encryption key is HomePlugAV.
     Note: Before you can reset the encryption key for a remote device, you have to enter its password. The password is printed on the product label located on the back of the adapter.
4. Click the Apply Security to Selected Devices button.
   When you are finished setting the encryption key, the utility displays a message indicating that the operation was successful.
5. Click OK.

Reset a Device to Factory Settings

This option returns the network encryption key to its factory default of HomePlugAV.
Note: If you customized your network encryption key, the local Powerline device is disconnected from the network when you reset it to the factory defaults. To avoid this problem, reset all remote devices before you reset the local device.

To reset a device to its factory settings:

1. On the Powerline Utility main screen, click the Powerline device icon. The pop-up menu displays:
   
2. Select Factory Reset. A message displays asking you to confirm the reset.
3. Click OK to reset the device. A message indicates whether or not the operation succeeded.

Add a Device to the Powerline Network

If you are adding a device to a Powerline network, and the network encryption key has been left at its default setting, all you need to do is plug the new device into a power outlet.
If the network encryption key has been customized, there are two ways to set the security:

• You can use the Security button to add the new device to your network. See Use the Security Button to Set the Encryption Key.
• You can use the Powerline Utility to add the new device to the network, as described in the following sections.

The procedure for setting the network encryption key depends on whether you use the Powerline Utility on a computer connected directly to the new Powerline adapter (local) or a different Powerline adapter (remote).

To add a Powerline device from a local computer:

1. Plug the Powerline adapter into an available AC power outlet.
2. Use the provided cable to connect the Powerline device to an Ethernet port on the computer.
3. Start the Powerline Utility, click the Refresh button, and wait for the utility to detect the new device.
4. Click the device, and select Security from the menu.
   
5. Set the encryption key for the device (see Set the Powerline Encryption Key).
   Verify that the devices in the Powerline network are in the device list by clicking the Refresh button. It might take a minute or two for all devices in the network to be detected.
6. Select QoS (Quality of Service).

Wireless Settings

You can use the Powerline Utility to view the current wireless settings, or to change them. On the Powerline Utility main screen, use the mouse to move the pointer over the picture of the XWN5001. A pop-up displays the wireless settings as shown in the following figure:

To change the wireless settings for your XWN5001 adapter:

1. From the Powerline Utility main screen, click the XWN5001, and the following pop-up menu displays:.
   
2. Select Wireless Settings. A screen similar to the following displays:
   
3. In the field provided enter the network name that you want to use for the access point network (the network broadcast from the XWN5001 Access Point).
4. If you want to change the wireless security, select a setting from the Wireless Security Type drop-down list. Enter a passphrase (network password).
5. Click Apply so that your changes take effect.

To search for your NETGEAR router:

1. Click the Search my NETGEAR Router button.
   The Access Point detects your wireless network and displays the settings.
2. Confirm that you want to use the same wireless network settings for the Access Point.

Advanced Wireless Settings

You can use the Advanced Wireless Security screen to change wireless settings including the wireless mode and channel.

To change the advanced settings for the Access Point wireless network:

1. From the Wireless Setting screen, click the link for wireless settings.
   
   The advanced Wireless Settings screen displays:
   
2. Change the wireless settings for the network broadcast by the Access Point:
   • Name (SSID). The wireless network name. You can type in a new name to customize your access point network.
   • Region. The country or region where the Access Point is located.
   • Channel. The wireless channel for the network.
   • Mode. The wireless mode.
3. In the Security Options section of the screen, select the type of wireless security that you want to use on your network.
   • None. This is an open wireless network. Any wireless computer or device is allowed to join this network.
   • WEP. WEP is an older standard, and is less secure than WPA or WPA2. WEP uses encryption keys and data encryption for data security. You can select 64-bit or 128-bit encryption.
   • WPA-PSK [TKIP]. WPA is more secure than WEP. When using wireless computers or devices that support WPA, you can enter a passphrase to join the access point's wireless network.
   • WPA2-PSK [AES]. WPA2 is even more secure, but some older computers do not support this standard. When using wireless computers or devices that support WPA2, you can enter the passphrase to join the access point's wireless network.
   • WPA-PSK [TKIP] + WPA2-PASK [AES]. When using wireless computers or devices that support either WPA or WPA2, you can enter the passphrase to join the access point's wireless network.
4. Click Apply so that your changes take effect.

Troubleshooting

Basic Functioning

After you plug in the Powerline adapter, the following sequence of events should occur:

1. The Power LED lights up.
2. After approximately 10 seconds, verify that:
   1. The Power LED is solid green.
   2. The Powerline LED is lit.
   3. The Ethernet LED lights or blinks.

Troubleshooting Tips

The Reset and Security buttons are located on the side panel of the Access Point.

• Pressing the Reset button longer than 2 seconds does not reset the device.
• Pressing the Security button longer than 2 seconds does not activate security.

LEDs

The LEDs indicate activity, and can be used for troubleshooting.

LEDs Are Off When the Adapter Is Plugged In

• First check to make sure that the electrical outlet has power.
• If power is supplied and the LEDs stay off, someone might have used the Powerline Utility to turn off the LEDs. Use the Powerline Utility to see if that is the case. If so, then use the Powerline Utility to turn them back on.

Power LED

• Off. Make sure that power is supplied to the electrical outlet, and that the Powerline devices are not plugged into an extension cord, power strip, or surge protector.
• Amber. Power saving mode occurs when the Ethernet LED is off. This can occur when:
  • The Ethernet cable is unplugged.
  • The device connected through the Ethernet cable is turned off.
  • The adapter is idle for 10 minutes.

The adapter returns to normal mode within 2 seconds once the Ethernet link is up.

Powerline LED

• Off. The Powerline devices cannot find each other. Make sure that the Powerline devices are plugged into outlets with power, and that they use the same network encryption key.
  • Move the Powerline device to a location closer to the computer or devices.
  • If you have set up network security, make sure that all Powerline devices are using the same encryption key.
  • If the problem occurred after you changed the network encryption key, reset each device to its factory default settings. Then you can customize the encryption key.
• Amber or red. Move the Powerline device to a closer location.

Ethernet LED Does Not Blink
There is no data traffic. Make sure that:

• Your router and modem are switched on.
• The adapter's cable is securely connected to a router LAN port.
• The PC connected directly to the router can access the Internet.
• Press the Reset button on each Powerline device for 1 second to return the Powerline adapter to its factory default settings.

If You Do Not See All Your Devices with the Powerline Utility
If you click Refresh on the main screen of the Powerline Utility, and do not see all the devices you expect, it could be that a Powerline adapter is in power saving mode or is set to use a different encryption key.

• Power saving mode. You might see a message at the bottom of the screen regarding the power saving feature. If a unit goes into power saving mode, the Powerline Utility does not find it. Keeping a connected Ethernet cable plugged into the device keeps it active so that it does not go in to power saving mode.
• Encryption keys are different. To fix this, you can do one of the following:
  • Reset your Powerline adapters to their factory settings and default encryption key. Then set the encryption for all of your Powerline adapters.
  • Connect your computer to each Powerline device and set up the network encryption key for one adapter at a time.

Supplemental Information

Technical Specifications

1. Maximum wireless signal rate (IEEE Standard 802.11). Actual throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Safety Information

Follow these safety guidelines to ensure your own personal safety and to help protect your system from potential damage.

• AC input: 100–240V~, 0.2A (Max).
• Operating temperature: 0C~40 degrees C.
• Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.
• Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.
• Do not service any product except as explained in your system documentation.
• Opening or removing covers that are marked with the triangular symbol with a lightning bolt can expose you to electrical shock. Only a trained service technician should service components inside these compartments.
• Use the product only with approved equipment.
• Allow the product to cool before removing covers or touching internal components.
• To help avoid damaging your system, be sure that the voltage selection switch (if provided) on the power supply is set to match the power available at your location:
  • 110 volts (V), 60 hertz (Hz) in most of North and South America and some Far Eastern countries such as South Korea and Taiwan.
  • 100 V, 50 Hz in eastern Japan and 100 V, 60 Hz in western Japan.
  • 230 V, 50 Hz in most of Europe, the Middle East, and the Far East.
• The peripheral power cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.
• Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
• To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/app/answers/detail/a_id/984