Lorex B862AJ Series Troubleshooting
4k wired video doorbell
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Also See for B862AJ Series:
- Quick start manual (27 pages) ,
- Manual (12 pages) ,
- Frequently asked questions manual (11 pages)
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B862AJ Series - 4K Wired Video Doorbell:
Troubleshooting
help.lorextechnology.com/link/portal/57356/57366/Article/3813/b862aj-series-4k-wired-video-doorbell-troubleshooting
The following are some of the most common issues and troubleshooting tips for your 4K
Wired Video Doorbell.
I am receiving an error message when trying to add my doorbell to
the app:
To connect your doorbell to the app after you receive an error message, reset your doorbell,
then reconnect your doorbell to the app. Please refer to the next section for reset
instructions.
How to to reset video doorbell
Pull back the RESET/microSD card slot cover located on the back of your video
doorbell.
Use the supplied pin and insert it into the tiny hole labelled RESET for 10 seconds.
Wait for an audible sound to confirm that your video doorbell is restarting.
Lorex app not connecting to my video doorbell during setup
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Related Manuals for Lorex B862AJ Series
Summary of Contents for Lorex B862AJ Series
- Page 1 Use the supplied pin and insert it into the tiny hole labelled RESET for 10 seconds. Wait for an audible sound to confirm that your video doorbell is restarting. Lorex app not connecting to my video doorbell during setup...
- Page 2 Once you have scanned your video doorbell's QR code from the Lorex app, the app then attempts to discover your doorbell on the same Wi-Fi network that your phone is connected to. Since the doorbell connects to 2.4 GHz or 5 GHz Wi-Fi networks, during setup you must connect your phone to the same Wi-Fi network.
- Page 3 Video doorbell's chime not working For your chime to ring, the chime setting in the Lorex App must be set to Electronic Chime or Mechanical Chime, depending on the type of doorbell chime you have. Mechanical chimes make a traditional ding-dong sound when rung while electronic chimes can play a melody or ding-dong when rung.
- Page 4 Too many notifications You may find that your video doorbell is triggering frequently and sending too many event notifications. Refer to "Lorex App - Too Many Notifications" for a few troubleshooting tips to help reduce false alerts. Storage is full Replace the SD Card (up to 256GB) located on the back of the video doorbell.
- Page 5 Your password must be 8-32 characters in length, and must contain a combination of numbers, letters, and symbols. 5. Tap Save. Forgot Lorex app account password If you have forgotten the password you created for the Lorex app, tap Forgot password? on the login screen and follow the in-app instructions.
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Questions and answers
How do you delete events on a mass basis from the lorex model B862AJ