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PTZ Wiz
User Manual
January 20, 2025
SKUs: PTZ-WIZ-V2B, PTZ-WIZ-V2B-BK
Language: English

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Summary of Contents for SKAARHOJ PTZ Wiz

  • Page 1 PTZ Wiz User Manual January 20, 2025 SKUs: PTZ-WIZ-V2B, PTZ-WIZ-V2B-BK Language: English...
  • Page 2: I Disclaimer

    SKAARHOJ and its subsidiaries disclaim any liability, warranty, or responsibility for claims, whether in contract, tort, or any other legal theory. SKAARHOJ shall not be liable for any special, direct, indirect, incidental, or consequential damages, including lost profits, revenues, or economic losses, or for third- party claims, equipment replacement, or any other damages.
  • Page 3: Imprint

    SKAARHOJ. If you download files from our website for personal use, ensure you check for updated versions. SKAARHOJ cannot be held liable for downloaded files, as technical data is subject to change without notice.
  • Page 4 NOTICE indicates a potential risk of equipment or environmental damage. Always follow the rec- ommended actions to avoid damage. Hint HINT provides additional information to clarify or simplify a procedure. It is not related to safety. SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 5: Table Of Contents

    4.2.4 SKAARHOJ Firmware Updater and Micro USB ..... . 17 SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 6 ........27 6 Notes SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 7: About This Document

    All users must read this manual before using the device for the first time to ensure correct usage. The manual is an important part of the PTZ Wiz and should be kept easily accessible, close to the device for reference at any time.
  • Page 8: Safety Information

    • Install cables in a way that prevents tripping. • Use a cable duct or secure cables with adhesive tape if necessary. • Always disconnect cables from the device and accessories before moving them. SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 9: About Ptz Wiz

    PTZ Wiz - User Manual 3 About PTZ Wiz PTZ Wiz is a compact, PoE-powered controller that elegantly integrates PTZ camera control in an ex- tremely presentable form factor. Designed for a perfect grip, it features high-quality backlit knobs and a pressure-sensitive zoom rocker, alongside an elastomer joystick pad for direction control.
  • Page 10: Intended Use

    3.3 Product Identification The PTZ Wiz is identified by a label located on the bottom of the device. This label contains important information such as certification marks, product code, and the serial number. Ensure this label remains intact for future reference and support.
  • Page 11 • If applicable: The USB-A port’ s power is not included in the product’s maximum power rating. If near maximum load, use a powered USB hub to prevent the USB-A port from impacting the overall power budget. SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 12: Protective Earth

    3.5.4 Technical Data Technical data for PTZ Wiz are presented in Table 1. 3.5.5 Hardware Components The hardware components of PTZ Wiz, along with their component IDs (HWc ID), are shown in Figure 3.6 Scope of Delivery and Warranty Notice Important Information: The packaging materials are recyclable.
  • Page 13 Country of Origin Denmark Table 1: Detailed specifications and technical characteristics for PTZ Wiz Figure 2: Diagram of hardware components for PTZ Wiz with component IDs (HWc ID) SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 14: Recommended Accessories

    Connector: 5.5mm x 2.1mm x 10mm Center Positive • Getting Started Guide For details regarding the warranty, please contact your local SKAARHOJ Service Partner. SKAARHOJ is not liable for any issues arising from improper shipping, misuse, or the use of unauthorized third-party products.
  • Page 15: Getting Started

    PTZ Wiz - User Manual 4 Getting Started This chapter provides a basic guide for setting up the PTZ Wiz. The steps apply to most SKAARHOJ controllers and are therefore described in general terms. The basic setup involves: • Powering on the PTZ Wiz and accessing it via its IP address •...
  • Page 16: Accessing Ptz Wiz

    (PoE) or through a network connection and a power supply (5V Micro USB). By default, the PTZ Wiz will attempt to obtain an IP address via DHCP. If DHCP is unavailable, the device will automatically use the fallback IP address 192.168.10.99 after some time.
  • Page 17: Wi-Fi Access Point

    • Password: skaarhoj 4.2.2 Wi-Fi Access Point If the PTZ Wiz does not display an IP address, you can access its web interface by enabling the internal Wi-Fi access point. To activate the Wi-Fi access point, press and hold the config button (located next to the Ethernet port) for approximately 3 seconds.
  • Page 18: Link From Skaarhoj Firmware Updater

    4.2.3 Link from SKAARHOJ Firmware Updater If the SKAARHOJ Firmware Updater is open on a computer on the same subnet as the PTZ Wiz, the device should appear in the updater’s device list. To open the web interface directly, click on “Con- figure”next to the panel’s information.
  • Page 19: Skaarhoj Firmware Updater And Micro Usb

    Wiz to your computer, where it will appear in the“Select Device”dropdown of the Firmware Updater. From there, go to the “IP Config”tab to set the IP address. For example, on MacOS, the PTZ Wiz might appear as “/dev/tty.usbmodem4430361”. Clicking “IP Config”opens the IP setup page.
  • Page 20: Selecting Default Configuration

    If a warning appears, click “Submit”and reboot the PTZ Wiz to apply the settings. 4.3 Selecting Default Configuration The PTZ Wiz’s function is determined by its configuration, which is selected through a drop down on the Home Screen. In most cases, the Generic configuration is sufgcient. However, for specific panel and device combinations, dedicated configurations may be available.
  • Page 21: Adding Devices

    PTZ Wiz - User Manual 4.4 Adding Devices There are two main ways to add devices to a new PTZ Wiz setup: Auto Discover and Manual Add. 4.4.1 Auto Discover The Auto Discover feature scans the network for compatible devices using mDNS and other discovery methods.
  • Page 22: Manual Add

    IP address along with any other required details. See Section 4.4.3 for further setup. To add multiple devices manually, hold SHIFT and click the green Add Device button. SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 23: Device Details

    PTZ Wiz will attempt to connect using the device’s default credentials. 4.4.4 Populating Settings Tables The final step in configuring the PTZ Wiz is filling in any Settings Tables. These tables are available based on the selected configuration and allow you to specify details such as specific cameras for a PTZ controller or input/output settings for a video switcher.
  • Page 24 The columns are described in Table 2. The Router Input and Output tables allow configuration of input/output settings, custom display names, and button colors. The columns are described in Table 3. SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 25: Beyond Default Configurations

    To further customize your PTZ Wiz, explore the advanced options in the Configuration Tab in Reactor. For detailed guidance, we recommend our online tutorials and additional resources at wiki.skaarhoj.com. SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 26: Service

    • Glass Cleaner • Isopropyl Alcohol To maintain the longevity and optimal performance of your PTZ Wiz, it is essential to follow proper cleaning guidelines. Different areas of the device require specific cleaning methods to avoid damage SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...
  • Page 27: Repair

    Table 4: Proper cleaning methods for PTZ Wiz By following these cleaning instructions, you can avoid damaging your device and its components. Routine maintenance will keep your PTZ Wiz in top condition and reduce the likelihood of damage that could lead to costly repairs or replacements.
  • Page 28: Disposal

    Notice Disposal of the Product You can return the product at your own expense to the manufacturer, SKAARHOJ ApS, for disposal. Always follow local guidelines and laws for proper disposal. Proper disposal of electronic equipment is essential to reduce environmental impact and ensure that hazardous materials are handled safely.
  • Page 29: Skaarhoj Service Contacts

    5.6 SKAARHOJ Service Contacts For any inquiries, technical support, or service requests regarding your PTZ Wiz, please reach out to our support team. Our dedicated professionals are ready to assist you with troubleshooting, repairs, and general product information.
  • Page 30: Notes

    PTZ Wiz - User Manual 6 Notes SKAARHOJ ApS | VAT: DK39699583 | www.skaarhoj.com | +45 31 12 52 52...

This manual is also suitable for:

Ptz-wiz-v2bPtz-wiz-v2b-bk

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