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Dell P5525QC User Manual
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Dell P5525QC User Manual

Dell P5525QC User Manual

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Dell P5525QC Monitor
User's Guide
Model: P5525QC
Regulatory Model: P5525QCt
September 2024
Rev. A00

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Summary of Contents for Dell P5525QC

  • Page 1 Dell P5525QC Monitor User’s Guide Model: P5525QC Regulatory Model: P5525QCt September 2024 Rev. A00...

  • Page 2: Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Dell web management for displays ........
  • Page 4 Contacting Dell ........

  • Page 5: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.

  • Page 6: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries.

  • Page 7: Product Features

    Product features The Dell P5525QC monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static and LED backlight. The monitor has the following features: • 138.787 cm (54.64 in.) viewable area display (measured diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, with full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    Identifying parts and controls Front view Figure 1. Front view of the monitor Table 2. Components and descriptions. Label Description Function IR Lens To receive remote control signal. Power LED indicator Solid white light indicates that the monitor is turned on and functioning normally. Breathing white light indicates that the monitor is in Standby Mode.

  • Page 9: Back View

    Cable Holder Clip (7) Cable clips on these positions to organize the cables. Barcode, serial number, and Service Tag label See this label if you need to contact Dell for technical support. Regulatory label List of approved regulatory labels. AC power connector To connect the display power cable.

  • Page 10: Side View

    RJ45 connector Remote Network Management and control of display via RJ45. Serial number, Service Tag See this label if you need to contact Dell for technical support. label, and Website Side compartment for VB This cavity is reserved for future Dell offerings.

  • Page 11: Bottom View

    Bottom view Figure 4. Bottom view of the monitor Table 5. Components and descriptions. Label Description Function Built-in speakers (2) Provides audio output. About your monitor...

  • Page 12: Monitor Specifications

    Border width (edge of display to active area) 18.92 mm (0.74 in.) Left/Right 18.92 mm (0.74 in.) Bottom 28.51 mm (1.12 in.) Dell Display Manager (DDM) Compatibility* Easy Arrange and other key features Built-in speakers 2 x 10 W About your monitor...

  • Page 13: Resolution Specifications

    *Dell Display Manager Dell Display Manager is an application software that enhances the experience of your Dell monitor- ensuring more productivity and ease in customization. With this application you can: Adjust the monitor On Screen Display (OSD) settings such as brightness, contrast, input source setting and so on, with ease. No need to toggle using the joystick on the monitor;...

  • Page 14: Preset Display Modes

    Preset display modes Table 9. Preset display modes. Sync Polarity Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) (Horizontal/Vertical) 720 x 400 31.5 70.0 28.3 640 x 480 31.5 60.0 25.2 640 x 480 37.5 75.0 31.5 800 x 600 37.9 60.0...

  • Page 15: Physical Characteristics

    Physical characteristics Table 11. Physical characteristics. Description Value Dimensions Height 727.83 mm (28.65 in.) Width 1247.43 mm (49.11 in.) Depth 79.80 mm (3.14 in.) Weight Weight with packaging 33.80 kg (74.52 lb) Weight without packaging, with cables and accessories 23.30 kg (51.37 lb) Weight without packaging 22.40 kg (49.38 lb) Environmental characteristics...

  • Page 16: Pin Assignments

    Pin assignments DisplayPort Figure 6. DisplayPort Table 13. DisplayPort. Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (u) ML1 (p) ML0 (n) ML0 (p) CONFIG1 / (GND) CONFIG2 / (GND) AUX CH (p) DP_Cable Detect AUX CH (n) Hot Plug Detect...

  • Page 17: Usb Type-C Port

    USB Type-C port Figure 7. USB Type-C port Table 14. USB Type-C port. Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About your monitor...

  • Page 18: Hdmi Connector

    HDMI connector Figure 8. HDMI connector Table 15. HDMI connector. Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+...
  • Page 19 RS232 connector Figure 9. RS232 connector Table 16. RS232 connector. Pin number 9-pin side of the connected signal cable Not Used Not Used Not Used Not Used Not Used Not Used About your monitor...
  • Page 20 RJ45 connector Figure 10. RJ45 connector Table 17. RJ45 connector. Pin number 12-pin side of the connected signal cable LED2_Y+ LED2_Y- LED2_G+ LED2_G- About your monitor...

  • Page 21: Universal Serial Bus (Usb)

    Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your computer has the following USB ports: • 1 USB 3.2 upstream • 2 USB 3.2 downstream • 1 USB-C upstream • 1 USB-C downstream standby NOTE: The display’s USB ports work only when the display is on or in...

  • Page 22: Plug-And-Play Capability

    For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution suitable for cleaning Dell monitors.

  • Page 23: Setting Up The Monitor

    Safety instructions. NOTE: Dell monitors are designed to work optimally with the Dell-supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Do not connect all the cables to the computer at the same time.
  • Page 24 3. Insert the OptiPlex PC into the respective compartments. Figure 15. Insert the OptiPlex PC 4. Plug in the power adapter and route the cables using the cable management hooks that is within the OptiPlex box holder. Figure 16. Plug in the power adapter and route the cables 5.

  • Page 25: External Pc Connection

    External PC connection Connecting the USB cable Figure 18. Connecting the USB cable Connecting the HDMI cable Figure 19. Connecting the HDMI cable Connecting the DP cable Figure 20. Connecting the DP cable Setting up the monitor...
  • Page 26 Connecting the USB Type-C cable Figure 21. Connecting the USB Type-C cable Connecting the monitor for DP Multi-Stream Transport (MST) function Figure 22. Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your computer graphics card must be certified to at least DP1.2 with MST option.

  • Page 27: Connecting The Optiplex (Optional)

    Connecting the OptiPlex (optional) Connecting the USB cable Figure 24. Connecting the USB cable Connecting the HDMI cable Figure 25. Connecting the HDMI cable Connecting the DP cable Figure 26. Connecting the DP cable Setting up the monitor...

  • Page 28: Multi-Monitor Sync (Mms)

    Multi-Monitor Sync (MMS) Multi-Monitor Sync allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre-defined group of OSD settings in the background. An OSD option, Multi-Monitor Sync is available in Display Menu to allow user to enable or disable syncing. NOTE: MMS is not supported over HDMI interface.

  • Page 29: Setting Multi-Monitor Sync (Mms)

    Setting Multi-Monitor Sync (MMS) During initial power on or connection of new monitor, user setting synchronization starts only if MMS is On. All monitor should synchronize settings from Monitor 1. After first synchronization, subsequent syncing is driven by changes to the predefined group of OSD settings from any node in the chain. Any node may initiate the changes downstream and upstream.

  • Page 30: Wall Mounting

    5. Ensure that the display is mounted vertically with no tilt forward or backward and a leveler is used to assist to mount the display. NOTE: Do not attempt to wall mount the display by yourself. It should be installed by qualified installers. Recommended wall mount for this display can be found in the Dell support website at Dell Support Site.

  • Page 31: Remote Control

    Remote control Figure 31. Remote control Table 20. Components and descriptions. Label Description Function Power On/Off Switch this display on or off. Press to move the selection up in OSD menu. Left Press to move the selection left in OSD menu. Down Press to move the selection down in OSD menu.

  • Page 32: Inserting The Batteries In The Remote Control

    Inserting the batteries in the remote control The remote control is powered by two 1.5 V AAA batteries. To install or replace batteries: Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment. 3.

  • Page 33: Area For Remote Control Magnet

    Area for remote control magnet When not in use, place the remote control on the side surface of the display frame. Figure 34. Remote control attachment position Magnet warning statement Avoid interference with pacemakers. Maintain a minimum of 15 cm (6 in.) between product and pacemakers to avoid potential interference, as recommended by manufacturers and the independent research group.

  • Page 34: Operating The Display

    Operating the display Turn on the monitor Press the power button to turn on the monitor. Figure 35. Turn on the monitor Using the joystick control Figure 36. Using the joystick control To modify the OSD adjustments using the joystick control on the rear end of the monitor, do the following: Press the joystick button to launch the OSD menu.

  • Page 35: Using The Menu Launcher

    Using the Menu Launcher Press the joystick to open the OSD Menu Launcher. Figure 37. Menu launcher • Move the joystick up to open the Main Menu. • Move the joystick to left or right to select the Shortcut Keys. •...

  • Page 36: Using The Navigation Keys

    Using the navigation keys Use the joystick to configure the settings. Figure 38. Navigation keys Table 23. Navigation keys details Joystick Description to adjust (increase ranges) items in the OSD menu. to adjust (decrease ranges) items in the OSD menu. Down For all first level in the Menu list, exits or closes the OSD menu.

  • Page 37: Using The Osd Lock Function

    Using the OSD lock function You can lock the front-panel control buttons to prevent access to the OSD menu and/or power button. To lock the buttons using the Lock menu: Select the required option to lock. Figure 39. Select the required option to lock 2.
  • Page 38 Options Description Use this option to lock the power button. It prevents the user to turn off the monitor using the power button. Power Button lock Use this option to lock the OSD menu and power button to turn off the monitor. Menu and Power Button lock To unlock the button(s):...

  • Page 39: Using The Main Menu

    Using the Main Menu Table 26. OSD Tree list Icon Menu and Submenus Description Brightness/Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Adjusts the luminance of the backlight (Range: 0 - 100). Move the joystick to increase brightness. Move the joystick to decrease brightness.
  • Page 40 Icon Menu and Submenus Description Input Source Use the Input Source menu to select between different video inputs that are connected to your monitor. USB-C (90 W) Select USB-C (90 W) input when you are using the USB-C (90 W) connector. Press the joystick button to confirm the selection.
  • Page 41 Icon Menu and Submenus Description Color Adjusts the color setting mode. Preset Modes When you select Preset Modes, you can choose Standard, Color temp., or Custom Color from the list. • Standard: Default color setting. This monitor is certified with TUV HW LBL at Standard color preset mode.
  • Page 42 Icon Menu and Submenus Description Display Use the Display menu to adjust image. Aspect Ratio Adjust the image ratio to 16:9, 4:3, and 5:4. Sharpness Makes the image look sharper or softer. Move the joystick to adjust the sharpness from 0 to 100. DP Multi Stream Transport, set to ON enables MST (DP out), set to OFF disables MST function.
  • Page 43 Icon Menu and Submenus Description Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 44 Icon Menu and Submenus Description Personalize Power Button LED Allows you to set the state of the power light to save energy. USB-C Charging Allows you to enable or disable USB-C Charging 90W charging function during monitor power off mode. NOTE: When this function is enabled, you will be able to charge your notebook or mobile devices through the USB-C cable even when the monitor is powered off.
  • Page 45 Icon Menu and Submenus Description Others Select this option to adjust the OSD settings such as the DDC/CI, LCD Conditioning, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and so on) to be adjustable by the software on your computer. You can disable this feature by selecting Off.
  • Page 46 Icon Menu and Submenus Description More Information Display Info Displays the monitor’s current settings. Dell Monitor Support You can scan the QR code for Dell Monitor Support. Operating the display...

  • Page 47: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: Figure 43. Does not support a particular resolution mode Resolution This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See specifications the horizontal and vertical frequency ranges addressable by this monitor.
  • Page 48 below appears. Figure 48. USB-C cable disconnected warning message Figure 49. DP cable disconnected warning message Figure 50. HDMI 1 cable disconnected warning message Figure 51. HDMI 2 cable disconnected warning message Troubleshooting for more information. Operating the display...

  • Page 49: Setting The Maximum Resolution

    In Windows 10 and Windows 11: Right-click the desktop and click Display Settings. If you have more than one monitor connected, ensure that you select P5525QC. Click the Display Resolution dropdown list and select 3840 x 2160. Click Keep changes.

  • Page 50: Dell Web Management For Displays

    3 seconds. To access the Dell Display Web Management tool you need to set the IP Addresses for your computer and the display. Press the Menu key on the remote control to display the IP Address of the display, or by navigating to OSD Menu > Others. By default, the IP Address is 10.0.50.100.

  • Page 51: Ip Address Configuration

    The IP Address configuration would now look like this: Figure 55. IP Address configuration To access and use the web management tool, do the following: Open a web browser and type the display’s IP Address (10.0.50.100) in the address bar. The log-in page opens.

  • Page 52: Network Settings Tab

    Figure 58. Network Settings tab Click Monitor Control to see the display’s status. Figure 59. Monitor Control Click Firmware Update. You can download the latest drivers from the Dell Support website at Dell Support Site. Figure 60. Firmware Update Operating the display...
  • Page 53 Click Update and on the Firmware Update page and wait for 2 minutes. Figure 61. Upgrade firmware Once the upgrade is completed, wait for 30 seconds. Figure 62. Upgrade finished Click Security to set a password. Figure 63. Security Click Crestron to control interface. Figure 64.
  • Page 54 Table 27. Crestron page Item Description Crestron Settings Connect to None or Control Box or FITC Control Box IPID Configures the IPID of the control system. Control Box IP Configures the IP address of the control system. Control Box Port Specifies the port number used for communication by the control system.

  • Page 55: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-Test Your display provides a self-test feature that allows you to check whether your display is functioning properly. If your display and computer are properly connected but the display screen remains dark, run the display self-test by performing the following steps: Turn off both your computer and the display.

  • Page 56: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and graphics card. Figure 69. Self-Diagnostic To run the built-in diagnostics: Ensure that the screen is clean (no dust particles on the surface of the screen).

  • Page 57: Common Problems

    LCD screen has spots Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Display Quality and Pixel Policy, see Dell Display Pixel Guidelines. • Stuck-on pixels LCD screen has bright Cycle power on-off.

  • Page 58: Product-Specific Problems

    If the Notebook requires a >90W power adapter, it may not charge with the so on USB Type-C connection. • Ensure that you use only the Dell approved adapter or the adapter that comes with the product. • Ensure that the USB Type-C cable is not damaged.

  • Page 59: Universal Serial Bus (Usb) Specific Problems

    What you experience Possible solutions • Ethernet not working Dell Web Management Ensure that the Network cable connecting the display is properly secured. for Displays Webpage • Press the joystick button for 3 seconds to turn on. A network icon...

  • Page 60: Regulatory Information

    Regulatory information FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website at Dell Regulatory Compliance Home Page. EU product database for energy label and product information sheet P5525QC: https://eprel.ec.europa.eu/qr/2049837...

  • Page 61: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see Contact Support at Dell Support Site. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

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