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PoE injector. For operation If you prefer to manually register your product, below -20° C, use 802.3at PoE please proceed to: verkada.com/start ● A smartphone or laptop ● A #2 Phillips screwdriver or power drill with a #2 Phillips driver bit ●...
Introduction Overview Camera Sensor QR Code Scan after connecting to power to register camera in Command. PoE In Ethernet (RJ45) Microphone Switch Disable or enable Cable Latch Plug the camera microphone Status & Debug LEDs Cable Gland Cable Latch Level Mount Plate Wall Mount 4”...
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Introduction Microphone Switch Note The microphone switch allows you to physically disconnect the microphone in the camera unit, guaranteeing that no audio will be recorded. Camera Audio is enabled by default. To disable Camera Audio, move the switch into the left position. Alternatively, Camera Audio can be disabled in your Command account.
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1 Red - No IP Address 5 Red - DNS error Camera has not received an IP address. Camera is not able to resolve Verkada hostnames. 2 Red - Duplicate IP 6 Red - NTP Error Camera has detected duplicate IP addresses on the LAN.
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WAN errors 1 Red - No IP Address 1 Red - DNS error Camera has not received an IP address. Camera is not able to resolve Verkada hostnames. 2 Red - Duplicate IP 2 Red - NTP Error Camera has detected duplicate IP addresses on the LAN.
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Note: This step can be done after mounting, although registering the product first will ensure it is in working order prior to mounting. Connect the CD43-E/53-E to your network using the Ethernet port located behind the cable door on the device.
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Installation Mounting 1/6 Please keep the protective film adhered to the clear bubble until completing the final step of installation. Unscrew the 2 Torx security screws on the top cover. Lift the top cover and set it aside. Be careful to not scratch the clear bubble.
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Installation Mounting 2/6 Loosen the two thumbscrews on the mount plate, using the T10 Security Torx Note Screwdriver. Twist the camera counter-clockwise and lift the camera off of the mount plate. Remove and discard the desiccant adhered to the camera base. Set the camera aside.
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Installation Mounting 3/6 Use the mount plate as a template to mark mounting holes and the the Note cutout for the cable. Drill 5/64 inch (2mm) pilot holes. If using wall anchors, drill 1/4" (6mm) pilot holes. For a junction box mount, refer to the “hole pattern”...
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Installation Mounting 4/6 Retrieve the camera. Loosen the screw on the cable latch, using the T10 Torx Security Screwdriver. Open the cable latch. Remove the cable gland and set it aside.
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Installation Mounting 5/6 Select the appropriate size cable gland and wrap it around the Ethernet cable. Press the cable gland into cable gland hole. Lead Ethernet cable though the cable cavity and latch. Connect the Ethernet cable to the camera. Make sure that there are no gaps or openings.
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Tighten the thumbscrews using the T10 Security Screwdriver to secure. Close the latch and use the provided T10 Security Screwdriver to secure and seal the Ethernet cable. Scan QR code to register on Verkada Command. Refer to Connect Device section to continue.
Installation Adjust Camera Angle Adjust the camera to the desired viewing Note angle and rotation. The lines on the lens rubber indicate landscape image orientation. View the camera feed through Command to get an accurate idea of orientation and the field of view. Note: Image can also be rotated 90˚, 180˚, 270˚...
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Installation Desiccant Open and remove the desiccant Note pack from its outer pouch. Peel the backing from the double-sided tape on the desiccant pack. Place the pack directly on to the “Attach desiccant here” text on the inner shell...
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Installation Secure Align the top cover Security Torx Screw positions to the corresponding holes on the camera base and hold it in place. To secure, tighten the two T10 Torx Security Screws. Remove the plastic film from the clear bubble.
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Appendix Compliance Caution 1. Maintenance and repair work must always be carried out by qualified technical personnel. Disconnect power from the unit when performing a maintenance task. 2. Wiring methods used for the connection of the equipment to earth shall be in accordance with the National Electrical Code, ANSI/NFPA 70, and the Canadian Electrical Code, Part 1, CSA C22.1.
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Appendix Support Thank you for purchasing this Verkada product. If for any reason you're experiencing issues or need assistance, please contact our 24/7 Technical Support Team immediately. Sincerely, The Verkada Team verkada.com/support...
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