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Acer Swift SFG16-71 Lifecycle Extension Manual
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Acer Swift SFG16-71 Lifecycle Extension Manual

Acer Swift SFG16-71 Lifecycle Extension Manual

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Swift SFG16-71
Lifecycle Extension Guide

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Summary of Contents for Acer Swift SFG16-71

  • Page 1 Swift SFG16-71 Lifecycle Extension Guide...

  • Page 2: Table Of Contents

    Table of Contents Self-Repair ..........1 Disassembly Procedures.

  • Page 3: Self-Repair

    NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.

  • Page 4: Software Recovery

    Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer: •...

  • Page 5: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: • Battery Pack • SSD 1/SSD 2 Modules • WLAN Module • Touchpad • USB Board • RTC Battery • Mainboard • LCD Panel Disassembly Procedures...

  • Page 7: Getting Started

    Getting Started Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface. Make sure the system is completely powered down. If the device is in powered up mode, shut down the system normally. If the device is in sleep mode, wait for the Home Screen to clear.

  • Page 8: Lower Case Removal

    Lower Case Removal Remove the ten (10) screws securing the lower case to the upper case. Figure 1-2. Removing the Screws Starting from the bottom left and right sides, pry to release the latches. Figure 1-3. Releasing the Lower Case Disassembly Procedures...
  • Page 9 Continue releasing the remaining latches and then remove the lower case. Figure 1-4. Removing the Lower Case Table 1-1. Lower Case Screws Screw Name Screw Type Torque Quantity M 2.0 x 6.0 2.0~2.5kgf.cm Disassembly Procedures...

  • Page 10: Battery Removal

    Battery Removal Prerequisite: Lower Case Removal on page  Detach the tape securing the battery cable. Figure 1-5. Detaching the Tape (48W Battery) Figure 1-6. Detaching the Tape (65W Battery) Disassembly Procedures...
  • Page 11 Disconnect the battery cable from the mainboard connector. Figure 1-7. Disconnecting the Battery Cable (48W Battery) Figure 1-8. Disconnecting the Battery Cable (65W Battery) Disassembly Procedures...
  • Page 12 Remove the two (2) screws securing the battery to the upper case. Figure 1-9. Removing the Screws (48W Battery) Figure 1-10. Removing the Screws (65W Battery) 1-10 Disassembly Procedures...
  • Page 13 Lift the the battery and remove it from the system. WEEE Annex VII Component: Battery Pack Figure 1-11. Removing the Battery (48W Battery) WEEE Annex VII Component: Battery Pack Figure 1-12. Removing the Battery (65W Battery) Disassembly Procedures 1-11...
  • Page 14 Detach the tape from the battery cable and disconnect the battery cable from the battery connector. (Only for 65W battery) Figure 1-13. Removing the Battery Cable (65W Battery Battery) Table 1-2. Battery Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm 1-12 Disassembly Procedures...

  • Page 15: Lcd Module Removal

    LCD Module Removal Prerequisite: Battery Removal on page  Lift to open the latch securing the eDP cable (if necessary). Then disconnect the eDP cable from the mainboard connector(s). Figure 1-14. Disconnecting the eDP Cable (Non-OLED LCD Module) Figure 1-15. Disconnecting the eDP Cable (OLED LCD Module) Disassembly Procedures 1-13...
  • Page 16 Remove the four (4) screws securing the LCD hinges to the upper case. Figure 1-16. Removing the Screws (Non-OLED LCD Module) Figure 1-17. Removing the Screws (OLED LCD Module) 1-14 Disassembly Procedures...
  • Page 17 Remove the LCD module away from the upper case. Figure 1-18. Removing the LCD Module (Non-OLED LCD Module) Figure 1-19. Removing the LCD Module (OLED LCD Module) Table 1-3. Hinges and Mainboard Bracket Screws Screw Name Screw Type Torque Quantity M 2.5 x 5.0 2.65~3.45kgf.cm Disassembly Procedures...
  • Page 18 SSD 1 Module Removal Prerequisite: Battery Removal on page  Remove the screw securing the SSD 1 module to the keyboard plate. Figure 1-20. Removing the Screw Pull to disconnect the SSD 1 module from the mainboard connector. Then remove the SSD 1 module.
  • Page 19 Remove the SSD 1 module from the foil cover. WEEE Annex VII Component: SSD Module Figure 1-22. Removing the SSD 1 Module from the Foil Cover Table 1-4. SSD 1 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm Disassembly Procedures 1-17...
  • Page 20 SSD 2 Module Removal Prerequisite: Battery Removal on page  Release the latches. Then disconnect the USB board FFC from the USB board and mainboard connectors. Remove the USB board FFC. Figure 1-23. Removing the USB Board FFC Remove the screw securing the SSD 2 module to the upper case. Figure 1-24.
  • Page 21 Pull to disconnect the SSD 2 module from the mainboard connector. Then remove the SSD 2 module. Figure 1-25. Removing the SSD 2 Module Remove the SSD 2 module from the foil cover. WEEE Annex VII Component: SSD Module Figure 1-26. Removing the SSD 2 Module from the Foil Cover Table 1-5.

  • Page 22: Wlan Module Removal

    WLAN Module Removal Prerequisite: Battery Removal on page  Disconnect the WLAN antenna cables. Figure 1-27. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 1-28. Removing the Screw 1-20 Disassembly Procedures...
  • Page 23 Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-29. Removing the WLAN Module Table 1-6. WLAN Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm Disassembly Procedures 1-21...

  • Page 24: Touchpad Removal

    Touchpad Removal Prerequisite: Battery Removal on page  Release the latch and disconnect the keyboard FFC from the mainboard connector. Figure 1-30. Disconnecting the Keyboard FFC Release the latches and disconnect the touchpad FFC from the mainboard and touchpad connectors. Then release the portion of the touchpad FFC and remove the touchpad FFC from the upper case.
  • Page 25 Release the latches and disconnect the hall sensor board FFC from the mainboard connector. Release the portions of the hall sensor FFC from the upper case. Figure 1-32. Disconnecting the Hall Sensor Board FFC Lift the mylar to access the conductive tape. Detach the conductive tape from the touchpad bracket.
  • Page 26 Remove the two (2) screws securing the touchpad to the upper case. Figure 1-34. Removing the Screws Slide the bottom part of the touchpad forward to disengage it from the bottom tabs. Remove the touchpad from the upper case. WEEE Annex VII Component: Touchpad Module Figure 1-35.

  • Page 27: Usb Board Removal

    USB Board Removal Prerequisite: Battery Removal on page  Disconnect the speaker cable from the USB board connector. Release the latch and disconnect the fingerprint FFC (A) from the USB board connector. Release the latches. Then disconnect the USB board FFC (B) from the USB board and mainboard connectors.
  • Page 28 Remove the screw securing the USB board to the upper case. Figure 1-37. Removing the Screw Slide the USB board to release the I/O connectors from their slots, and then remove the USB board from the upper case. WEEE Annex VII Component: USB Board Figure 1-38.

  • Page 29: Rtc Battery Removal

    RTC Battery Removal Prerequisite: SSD 1 Module Removal on page 1-16  Disconnect the RTC battery cable from the mainboard connector and detach the cable from the upper case. Push the socket clips outwards to release the RTC battery and then remove the RTC battery from the upper case.

  • Page 30: Mainboard Removal

    Mainboard Removal Prerequisite: Thermal Module Removal  SSD 1 Module Removal on page 1-16  Fan1 / Fan 2 Modules Rremoval  WLAN Module Removal on page 1-20  Remove the two (2) screws securing the mainboard bracket to the upper case. Figure 1-40.
  • Page 31 Release the mainboard barcket from the upper case and then remove it. Figure 1-41. Remvoing the Mainboard Bracket Disassembly Procedures 1-29...
  • Page 32 Release the latch (if necessary) and disconnect the following cables from the mainboard connectors: • Keyboard backlight FFC (A) • Keyboard FFC (B) • Touchpad FFC (C) • Hall sensor FFC (D) • Speaker cable (E) • eDP cable(s) (F) Push the socket clips (marked with green dashed lines) outwards to release the RTC battery (G) and then remove the RTC battery from the upper case.
  • Page 33 Remove the screw securing the mainboard to the upper case. Figure 1-43. Removing the Screw Slide the mainboard to release the I/O connectors from their slots, and then remove the mainboard from the upper case. WEEE Annex VII Component: Mainboard Figure 1-44.
  • Page 34 Table 1-9. Mainboard Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm M 2.5 x 5.0 2.65~3.45kgf.cm (mainboard bracket) 1-32 Disassembly Procedures...
  • Page 35 LCD Bezel Removal (Non-OLED) (Non-OLED LCD Panel) Prerequisite: LCD Module Removal on page 1-13  Pry the LCD bezel from the right side to release the latches. Figure 1-45. Removing the LCD Bezel (1 of 4) Continue to release the upper side latches. Figure 1-46.
  • Page 36 Pry the left side latches. Figure 1-47. Removing the LCD Bezel (3 of 4) Pry the bottom side latches. Then remove the LCD bezel. Figure 1-48. Removing the LCD Bezel (4 of 4) 1-34 Disassembly Procedures...
  • Page 37 LCD Panel Removal (Non-OLED LCD Panel) Prerequisite: LCD Bezel Removal (Non-OLED) (Non-OLED LCD Panel) on page 1-33  Disconnect the eDP cable from the camera module connector and unroute the eDP cable from the cable guides on the LCD cover. Figure 1-49.
  • Page 38 Pry slightly to access the double-sided mounting tape underneath the LCD panel. Then carefully pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel. Figure 1-51. Detaching the Double-sided Mounting Tapes Carefully flip the LCD panel and detach the upper portion of the eDP cable from the LCD panel but DO NOT remove the cable.
  • Page 39 Detach the mylar securing the eDP cable to the LCD panel connector. Figure 1-53. Detaching the Mylar Lift to open the latch securing the eDP cable. Figure 1-54. Opening the Latch Disassembly Procedures 1-37...
  • Page 40 Disconnect the eDP cable from the LCD panel connector. Then remove the LCD panel. WEEE Annex VII Component: LCD Panel Figure 1-55. Disconnecting the eDP Cable 1-38 Disassembly Procedures...
  • Page 41 LCD Bezel Removal (OLED LCD Panel) Prerequisite: LCD Module Removal on page 1-13  Pry the LCD bezel from the right side to release the latches. Figure 1-56. Removing the LCD Bezel (1 of 4) Continue to release the upper side latches. Figure 1-57.
  • Page 42 Pry the left side latches. Figure 1-58. Removing the LCD Bezel (3 of 4) Pry the bottom side latches. Then remove the LCD bezel. Figure 1-59. Removing the LCD Bezel (4 of 4) 1-40 Disassembly Procedures...
  • Page 43 LCD Panel Removal (OLED LCD Panel) Prerequisite: LCD Bezel Removal (OLED LCD Panel) on page 1-39  Disconnect the eDP cable from the camera module connector and unroute the eDP cable from the cable guides on the LCD cover. Figure 1-60. Disconnecting and Unrouting the eDP Cable Unroute the eDP cable from the left hinge and from the bottom of the LCD cover.
  • Page 44 Pry slightly to access the double-sided mounting tape underneath the LCD panel. Then carefully pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel. Figure 1-62. Detaching the Double-sided Mounting Tapes Carefully flip the LCD panel and detach the upper portion of the eDP cable from the LCD panel but DO NOT remove the cable.
  • Page 45 Detach the mylar securing the eDP cable to the LCD panel connector. Figure 1-64. Detaching the Mylar Lift to open the latch securing the eDP cable. Figure 1-65. Opening the Latch Disassembly Procedures 1-43...
  • Page 46 Disconnect the eDP cable from the LCD panel connector. Then remove the LCD panel. WEEE Annex VII Component: LCD Panel Figure 1-66. Disconnecting the eDP Cable 1-44 Disassembly Procedures...

  • Page 47: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

  • Page 48: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-46 FRU (Field Replaceable Unit) List...

  • Page 49: Exploded Diagrams

    Exploded Diagrams Main Assembly 6 (KN.25607.029) (KN.25607.029) 6 Figure 1-1. Main Assembly Exploded Diagram Table 1-11. Main Assembly Exploded Diagram Acer Description Acer P/N Lower case 64.KFTN2.001 23.KF2N2.001 Thermal module (H45) 24.KFRN2.001 Thermal module (U15) 24.KFTN2.001 Mainboard bracket 33.KFTN2.001 Wireless LAN KE.WF60N.003...
  • Page 50 Table 1-11. Main Assembly Exploded Diagram (Continued) Acer Description Acer P/N SSD module KN.25607.029 Fingerprint and Power key module NC.22011.01Y Fingerprint FFC 50.KFTN2.004 Battery KT.00405.010 I/O board 55.KF2N2.001 I/O board FFC 50.KFTN2.001 Touchpad FFC 50.KFTN2.003 Hall sensor board FFC 50.KFTN2.002 Hall sensor board 55.KF2N2.002...

  • Page 51: Upper Case Assembly

    Upper Case Assembly Figure 1-2. Upper Case Assembly Exploded Diagram Table 1-12. Upper Case Assembly Exploded Diagram Acer Description Acer P/N Touchpad module 56.KFTN2.001 WLAN main antenna 50.KFTN2.006 WLAN auxiliary antenna 50.KFTN2.007 Keyboard 6B.KFTN2.001 Exploded Diagrams 1-49...

  • Page 52: Lcd Assembly

    LCD Assembly Figure 1-3. LCD Assembly Exploded Diagram Table 1-13. LCD Assembly Exploded Diagram Acer Description Acer P/N LCD bezel 62.KFTN2.001 LCD panel KL.16006.003 eDP cable for FHD 50.KFTN2.008 eDP cable for QHD 50.KFTN2.009 eDP cable for OLED 50.KFSN2.001 Camera KS.QHD06.001...

  • Page 53: Software Update

    Software Update Please visit http://go.acer.com/?id=17883. Software Update 1-51...

  • Page 54: Personal Data Removal

    Personal Data Removal There are three options to choose from: • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...