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SeIf-Repair ....................4 Pre-disassembly Instructions ............... 5 Disassembly Process ................. 6 Removing the Lower case ................8 Removing the Battery ................10 Removing the MB to UB FFC ..............12 Removing the SSD .................. 13 Removing the WLAN module ..............15 Removing the FAN ..................
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Software Update ................... 102 Software Recovery ................103 Personal Data Removal ................103...
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NOTE: Do not attempt to replace other components than those listed above NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of...
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Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. Figure 3-1.
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Disassembly Process The disassembly process is divided into the following sections: ⚫ Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.
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Main Unit Disassembly Flowchart Lowercase Battery Uppercase Mb to UB FFC FP module Touchpad module WLAN module WIFI antenna Thermal module EDP cable and Camera module Speaker LTE/WIFI antenna USB board Figure 3-2. Main Unit Disassembly Flowchart...
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Removing the Lower case 1. Place the notebook on flat while lower case should be upwards. Use TORX screwdriver to remove 10 screws of lower case. Figure 3-3. Lower case Table 3-2. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm Remove M2.0mm*L5.0mm_D4.0mm_T0.8mm...
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2. Open the buckle with a pick as showed figure3-4, then remove the lower case from the bottom side as shown in picture. Figure 3-4. Lower case Figure 3-5. Lower case...
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Removing the Battery 1.Disconnect the battery cable from the MB as shown in picture. WEEE Annex VII Component: Battery Figure 3-6. Battery 2. Remove two screws on the uppercase. WEEE Annex VII Component: Battery Figure 3-7. Battery...
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Table 3-3. Battery Screw Step Screw Quantity Screw Type Torque/kgfcm Remove M2.0mm*L4.0mm_D4.0mm_T0.7mm_ Black 2.0±0.2kgf_cm battery 3. Remove the battery from the MB as shown in picture. WEEE Annex VII Component: Battery Figure 3-8. Battery...
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Removing the MB to UB FFC 1. Disconnect the MB to UB FFC connector on the MB and UB, then remove the IO FPC. Figure 3-9 MB to UB FFC...
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Removing the SSD Remove 2 screw on the SSD. Figure 3-10. SSD Table 3-4. SSD Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0.5mm_ Remove 2.0+/-0.2 kg/cm Black...
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Open the hook as showed ,then Remove SSD from MB. Figure 3-11. SSD Figure 3-12. SSD...
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Removing the WLAN module Remove 1pcs mylar on the WLAN module, disconnect the WLAN cable connectors on the WLAN module. And remove 1pcs Acetate_Tape on the Antenna .Please notice the color and position. Figure 3-13. WLAN module Remove 1 screw on the WLAN module. Figure 3-14.
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Table 3-5. WLAN Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0.5mm_ Remove 2.0+/-0.2 kg/cm Black WLAN Remove the WLAN module from the MB. Figure 3-15. WLAN module...
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Removing the FAN 1. Disconnect the fan connector from the MB. Figure 3-16. FAN 2. Remove 4 screws on the FAN. Figure 3-17. FAN...
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Table 3-6. FAN Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.0mm_D4.0mm_T Remove FAN 0.7mm_ Black 2.0+/-0.2 kg/cm 3. Remove the fan from the C cover. Figure 3-18. FAN...
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Removing the Thermal module 1. Remove 3 screws on the thermal module. Figure 3-19. Thermal module Thermal module Screw Table 3-7. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0.5mm_ Remove thermal 2.0+/-0.2 kg/cm Black module 2. Lift up the thermal module with both hands from the uppercase. Figure 3-20.
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Removing the Speaker 1. Disconnect the right speaker connector from the UB. Figure 3-21. speaker 2. Pull up the right speaker Figure 3-22. speaker...
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3. Remove the Acetate Figure 3-23. speaker 4. Disconnect the left speaker connector from the MB. Figure 3-24. speaker...
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5. Pull up the left speaker Figure 3-25. speaker...
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Removing the USB board 1. Disconnect the FP FPC connector on the FP and UB, then remove the FP FPC. WEEE Annex VII Component: USB board Figure 3-26. USB board 2. Remove 2 screws on the USB board then remove the UB. WEEE Annex VII Component: USB board Figure 3-27.
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USB board screw Table 3-8. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.0mm_D4.0mm_T0.7 Remove 2.0+/-0.2 kg/cm mm_ Black board...
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Removing the RTC 1. Disconnect the RTC connector on the MB, then remove the RTC. WEEE Annex VII Component: RTC battery Figure 3-28. RTC Battery...
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Removing the MB Disconnect the KB FFC, TP FFC,LP FFC, KB BL FPC, EDP cable ,camera cable from the WEEE Annex VII Component: Figure 3-29. MB...
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Remove 5 screws from the sys hinge,then open the sys hinge Figure 3-30. MB Remove 3 screws from the MB WEEE Annex VII Component: Figure 3-31. MB...
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Table 3-9. MB and hinge Screw Screw Step Screw Quantity Torque/kgfcm Type Remove the M2.0mm*L4.0mm_D4.0mm_T0.7mm_ Black 2.0+/-0.2 kg/cm Remove the M1.6mm*L1.7mm_D5.5mm_T0.5mm_Black 1.2+/-0.2 kg/cm Remove the M2.5mm*L5.5mm_D4.5mm_T0.7mm_ Black 3.0+/-0.3 kg/cm sys hinge Remove the MB from the C cover. WEEE Annex VII Component: Figure 3-32.
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Removing the Uppercase Remove the uppercase. Figure 3-33. Uppercase...
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Removing FP module Remove 2 screws from the FP module. Figure 3-34. FP module then remove FP BRT and FP module Figure 3-35. FP module FP module screw Table 3-8. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0.5 Remove 2.0+/-0.2 kg/cm mm_ Black module...
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Removing MIC PCB Remove MIC PCB FFC. Figure 3-34. FP module Remove MIC PCB and rubber...
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Removing the Touchpad module 1. Disconnect the TP-FFC、 LP-FFC(TP-model with fingerprint )from the TP-Module,and remove WEEE Annex VII Component: Touchpad module Figure 3-36. Touchpad module Remove the TP shading mylar and conductive fabric WEEE Annex VII Component: Touchpad module Figure 3-37. Touchpad module Remove 2 screws from the upper case.
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WEEE Annex VII Component: Touchpad module Figure 3-38. Touchpad module Table 3-10. Touchpad screw Step Screw Quantity Screw Type Torque/kgfcm M1.6mm*L1.7mm_D5.5mm_T0. Remove Touchpad 1.2+/-0.1 kg/cm 5mm_Black module Remove the touchpad module from the upper case. WEEE Annex VII Component: Touchpad module Figure 3-39.
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Removing the WIFI antenna 1. Pull up the left and right antenna via copper foils. Use plastic tool to pry the WIFI antenna. Remove WIFI antenna. Figure 3-40. WIFI antenna...
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Removing the LCD 1. Open the bezel from the left or right inner side as below, then remove the bezel from the LCD cover.Open the LCD ASSY with a spudger. WEEE Annex VII Component: Panel Figure 3-41. LCD bezel Pull the easy-pull-glue out of the LCD cover. NOTE: During the pulling, it is necessary to apply even force and smoothness, and the force is not too strong until the glue is pulled away from the LCD cover.
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Flip the LCD panel from the top. Do not to pick up the LCD panel directly from the LCD cover. WEEE Annex VII Component: Panel Figure 3-43. LCD Peel off the conductive cloth on the LCD gently,Open the latch then remove the LCD panel. WEEE Annex VII Component: Panel Figure 3-46.
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Assemble the LCD Take two easy-pull glues and assemble them according to the LCD cover mark line. Figure 3-51. LCD panel Paste the conductive cloth on the LCD. Figure 3-52. LCD panel...
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Peel off the easy-pull-glue film, paste the LCD panel to LCD cover. NOTE: After assembling the LCD panel, please press the LCD panel more than 15 seconds. Figure 3-53. LCD panel NOTE: The screen corresponds to the size of the positioning Mylar LED LCD Panel AUO 14"...
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Assemble the Bezel 1.Assemble the LCD bezel to the LCD cover. Figure 3-54. LCD bezel...
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Assemble the WIFI antenna 1. Assemble the WIFI-AUX/Main antenna to the uppercase. As shown in the figure, arrange the cable to the hooks.. Figure 3-55. WIFI antenna...
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Assemble the Touchpad module Assemble the touch pad module to the upper case. Figure 3-56. Touch pad module Assemble 2 screws to the upper case Figure 3-57. Touch pad module Table 3-17. Touchpad Screw Step Screw Quantity Screw Type Torque/kgfcm M1.6mm*L1.7mm_D5.5mm_T0.
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Assemble the TP shading mylar and conductive fabric 、 Figure 3-58. Uppercase...
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Connect the TP-FFC、 LP-FFC(TP-model with fingerprint )from the TP-Module. Figure 3-59. Uppercase...
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Assemble FP module Assemble FP BRT and FP module Figure 3-60. FP module Assemble 2 screws on the FP module Figure 3-61. FP module FP module screw Table 3-8. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0.5 Assemble FP 2.0+/-0.2 kg/cm mm_ Black module...
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Assemble the Uppercase 1. Assemble the uppercase. Figure 3-62. Uppercase 2. Assemble 5 screws on the upper case. Figure 3-63. Uppercase Table 3-9. Hinge Screw Screw Step Screw Quantity Torque/kgfcm Type Assemble M2.5mm*L5.5mm_D4.5mm_T0.7mm_ Black the sys 3.0+/-0.3 kg/cm hinge...
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Assemble the MB Assemble the MB to the upper case from right side .Note that all cables cannot be under the MB. Figure 3-64. MB Assemble 4 screws to the MB Figure 3-65. MB...
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Table 3-9. MB Screw Screw Step Screw Quantity Torque/kgfcm Type Assemble M2.0mm*L4.0mm_D4.0mm_T0.7mm_ Black 2.0+/-0.2 kg/cm the MB Assemble M1.6mm*L1.7mm_D5.5mm_T0.5mm_Black 1.2+/-0.2 kg/cm the MB 3. Connect the KB FFC, TP FFC,LP FFC, KB BL FPC, EDP cable ,camera cable with the MB. Figure 3-66.
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Assemble the USB board 1. Assemble the UB, then Assemble 2 screws to the USB board . Figure 3-67. USB board USB board screw Table 3-8. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.0mm_D4.0mm_T0.7 Assemble USB 2.0+/-0.2 kg/cm mm_ Black board 2.
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Assemble the RTC 1. Assemble the RTC. Then connect the RTC connector on the MB. Figure 3-69. RTC Battery...
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Assemble the Speaker 1. Assemble the left speaker Figure 3-70. speaker 2. connect the left speaker connector with the MB. Figure 3-71. speaker...
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3. Assemble the Acetate Figure 3-72. speaker 4. Assemble the right speaker Figure 3-73. speaker...
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5. connect the right speaker connector with the UB. Figure 3-74. speaker...
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Assemble the Thermal module 1. Assemble the thermal module with both hands on the uppercase. Figure 3-75. Thermal module Assemble 3 screws on the thermal module. Figure 3-76. Thermal module Thermal module Screw Table 3-7. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0.5mm_ Assemble...
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Assemble the FAN 1. Assemble the fan on the C cover. Figure 3-77. FAN 2. Assemble 4 screws on the FAN. Figure 3-78. FAN...
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Table 3-6. FAN Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.0mm_D4.0mm_T Assemble 0.7mm_ Black 2.0+/-0.2 kg/cm 3. connect the fan connector with the MB. Figure 3-79. FAN...
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Assemble the WLAN module Assemble the WLAN module from the MB. Figure 3-80. WLAN module...
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Assemble 1 screw on the WLAN module. Figure 3-81. WLAN module Table 3-5. WLAN Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0.5mm_ Assemble 2.0+/-0.2 kg/cm Black WLAN Assemble 1pcs mylar on the WLAN module, connect the WLAN cable connectors on the WLAN module.
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Assemble the MB to UB FFC 1. connect the MB to UB FFC connector on the MB and UB, then assemble the IO FPC. Figure 3-85 MB to UB FFC...
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Assemble the Battery 1. Assemble the battery on the MB as shown in picture. Figure 3-86. Battery 2. Assemble two screws on the uppercase.
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Figure 3-87. Battery Table 3-3. Battery Screw Step Screw Quantity Screw Type Torque/kgfcm Assemble M2.0mm*L4.0mm_D4.0mm_T0.7mm_ Black 2.0±0.2kgf_cm battery 3. connect the battery cable with the MB as shown in picture. Figure 3-88. Battery...
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Assemble the Lower case 1. Assemble the lower case on the bottom side as shown in picture. Figure 3-89. Lower case 2. Assemble 10 screws of lower case. Figure 3-90. Lower case...
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Table 3-2. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L5.0mm_D4.0mm_T0.8mm Assemble 2.1±0.1kgf/cm _ Silver Lower case...
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Troubleshooting Introduction This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.. Introduction tips This computer incorporates an advanced design that delivers on-screen error message reports to help you solve problems.
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Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in the alphabetical order together with the recommended course of action. Table 1-1. Error Messages Error Messages Error Messages Corrective Action CMOS battery bad...
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DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
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Exploded Diagrams Table 6-1.Exploded Diagram Item Description Item Description Bezel Bezel Camera LCD cover EDP able Camera cable Figure6-1. Exploded Diagram-part1...
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Item Description Item Description Keyboard bracket Battery C cover Antenna_R Keyboard Antenna_L Mainboard LOWER CASE CONDUCTIVE TAPE TOUCHPAD Speaker_L TP FFC MIC FFC UB FFC RTC battery FP bracket FP FFC Speaker_R HEATSINK MIC rubber Mic board...
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FRU List Table FRU list CATE Acer Pictures Acer Description GORY Adapter DELTA ADP-100XB BB 100W Type C Brick KP.1 5V/3A_9V/3A_12V/3A_15V/3A_20V/5A Black PCR 50%, 0001. TCO9.0 Adapter Chicony Power A22-100P2A 100W Type C Brick KP.1 5V/3A_9V/3A_12V/3A_15V/3A_20V/5A Black PCR 50%, 000H TCO9.0...
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KT.0 Battery LGES Typ.65Wh 4180mAh 4S1P AP22A8N 040G 248x90x5.5(mm) AP22A 11.52V 75W Li-Ion .016 50.K Batter CABLE BATTERY 8.001 27.K POWER CORD 1M BLACK 250 V_Argentina 0JN8 .009 27.K POWER CORD 1M BLACK 250 V_Australian 0JN8 .005 27.K POWER CORD 1M BLACK 250 V_Brazil 0JN8 .010 27.K...
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0JN8 .003 27.K POWER CORD 1M BLACK 250 V_UK 0JN8 .006 27.K POWER CORD 1M BLACK 250 V_US 0JN8 .013 27.K POWER CORD 1M BLACK 250 V_Taiwan 0JN8 .011 50.K CABL FFC CABLE I/O 8.001 50.K CABL FFC CABLE TOUCHPAD 8.002 50.K CABL...
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50.K CABL FFC CABLE MIC 8.006 50.K CABL FFC CABLE CAMERA 8.007 NC.2 Carewe FP on power key FPC12XXDP MOC on power 2011. key.Black coating Finger print NC.2 Egis FP on power key Egis ETU905JS MOC solution on 2011. power key. Black coating 33.K META BRACKET FINGERPRINT...
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KE.W Wireless LAN Intel Wi-Fi 7 BT5.4 BE200.NGWG.NV Intel F70N 2x2 M.2 2230 PCIe .001 KE.W Wireless LAN Intel Wi-Fi 6E BT5.2 AX211.NGWG.NV Intel F60N 2x2 M.2 2230 CNVi GFP2 No vPro .003 Wireless LAN Intel Wi-Fi 6E BT5.2 Killer 1675i KE.W AX211.NGWG.NVX Intel 2x2 M.2 2230 CNVi GFP2 No F60N...
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KEYBOARD ASSY SILVER BL COPILOT W/ UPPER 6B.K CASE 50Wh QF03P_A41BWL 83KS Japanese NK.I1313.38Y 8.032 KEYBOARD ASSY BLUE BL COPILOT W/ UPPER CASE 6B.K 50Wh QF03P_A41BWL 79KS US International U8N8 NK.I1313.389;NK.I131B.09S .001 KEYBOARD ASSY BLUE BL COPILOT W/ UPPER CASE 6B.K 50Wh QF03P_A41BWL 79KS Arabic U8N8...
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KEYBOARD ASSY BLUE BL COPILOT W/ UPPER CASE 6B.K 50Wh QF03P_A41BWL 79KS US International w/ Bulgaria U8N8 NK.I1313.38C;NK.I131B.09V .011 KEYBOARD ASSY BLUE BL COPILOT W/ UPPER CASE 6B.K 50Wh QF03P_A41BWL 79KS US International w/ U8N8 Canadian French NK.I1313.38B;NK.I131B.09U .012 KEYBOARD ASSY BLUE BL COPILOT W/ UPPER CASE 6B.K 50Wh QF03P_A41BWL 80KS ALA-Spanish U8N8...
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KEYBOARD ASSY BLUE BL COPILOT W/ UPPER CASE 6B.K 50Wh QF03P_A41BWL 80KS Italian U8N8 NK.I1313.38N;NK.I131B.0A5 .022 KEYBOARD ASSY BLUE BL COPILOT W/ UPPER CASE 6B.K 50Wh QF03P_A41BWL 80KS Nordic U8N8 NK.I1313.38P;NK.I131B.0A6 .023 KEYBOARD ASSY BLUE BL COPILOT W/ UPPER CASE 6B.K 50Wh QF03P_A41BWL 80KS Norwegian U8N8...
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CASE 65Wh QF03P_A41BWL 79KS US International NK.I1313.389;NK.I131B.09S 8.033 KEYBOARD ASSY SILVER BL COPILOT W/ UPPER 6B.K CASE 65Wh QF03P_A41BWL 79KS Arabic NK.I1313.381;NK.I131B.09J 8.034 KEYBOARD ASSY SILVER BL COPILOT W/ UPPER 6B.K CASE 65Wh QF03P_A41BWL 79KS Traditional Chinese NK.I1313.382;NK.I131B.09K 8.035 KEYBOARD ASSY SILVER BL COPILOT W/ UPPER 6B.K CASE 65Wh QF03P_A41BWL 79KS Greek NK.I1313.383;NK.I131B.09L...
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Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers Run Windows Update in order to get the latest drivers from Acer ⚫...
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NOTE In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge service.
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